Just bought a Macbook Air (Yosemite) but can't sync contacts or calendar from my iPhone or iPad? Can anyone help?

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
They will help you.
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Can't sync contacts and calendar from PC/Outlook to Q10

Similar to another post, but here are the two error messages that I have gotten over the past two days, trying to sync:
CPreferences Manager: Configuration Value for 1 Preferences/Account_1_65538/Device Pin not set in Transconfig.xml for translator Rim BB
CR Tran Rec:: Get Modified Info: Modified Info not available
In some instances, BB Link indicates that Sync successfully completed, but new contacts and calendar entries on PC were not added to Q10
Article posted to similar post was not helpful. Any other ideas?

Issue continues today, third day running. This time, same error message as the first one above except "Account_1_65537"
Can anyone help? By way of background, I have been able to sync before although have not done so for quite awhile. Getting very frustrated!
Thanks

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Welcome to Apple Support Communities
https://discussions.apple.com/message/18269126#18269126

Just bought a macbook air and my contacts from my iPad have not synced what can do ?

just bought a macbook air and my contacts from my ipad have not synced. what can i do ?

Using iCloud Glen ?
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Select: Contacts
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Dzufar wrote:
Sorry, i forgot to response. I've gone to the store where i bought the macbook. I told them about this, they said that they were sorry about the services and that they cannot do anything about it. They asked me to call the apple service about the upgrade. I called the services, and all that they said was the period where upgrade is free was over. and if i want to upgrade it, I have to buy it. No free upgrade. And said that he cannot comment anything about the services provided by the store.
oh well. just have to live with it.
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Best.

Just bought a Macbook Air (Yosemite) but can't sync contacts or calendar from my iPhone or iPad? Can anyone help?

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