Just bought Mountain Lion from the app store and was installing on my MacbookPro, Now my computer is froze up and it says my HD is damaged and cant be repaired,Has anyone had this problem?

Just bought Mountain Lion from the app store on my Macbook Pro. In the middle of installion it froze up my computer saying that the installation failed,
It says my Hard Drive is damaged and cant be repaired. Has anyone had this problem? Im completely screwed...Thanks Apple!!

Welcome to the Apple Support Communities,
I had a similar issue and it was an easy fix for me. First you need to log out of your account completely in the Mac App Store. Quit the application. Re-open the Mac App Store. Click log-in, enter your Apple-ID and password. Now when the screen pops-up that has all of your billing/credit card information on it DO NOT select done. Instead select View my Account, then select View hidden purchases. There you should be able to find iPhoto. Hope this helps if not let me know. I'm still searching solutions for you.
Connor

Similar Messages

  • I just bought mountain lion off the app store,but now I think I already have it. Is this possible? Would I be able to buy it if I already own it?

    I just bought mountain lion off the app store,but now I think I already have it. Is this possible? Would I be able to buy it if I already own it?

    JKmaple wrote:
    ... Would I be able to buy it if I already own it?
    The App Store will permit you to purchase Mountain Lion regardless of whether your MacBook Pro already had it installed when it shipped from Apple.
    If you bought Mountain Lion from the App Store, you will be able to install it on as many additional Macs as you may have. If you only have the one Mac and have no plans to acquire any others that did not ship with Mountain Lion, then there was no need to purchase another copy.

  • HT1338 Dear all, I have just bought a MacBook pro with osx lion on 25thast month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

    Dear all, I have just bought a MacBook pro with osx lion on 25th last month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

    Here are the rules to qualify for the free upgrade:
    http://www.apple.com/osx/uptodate/
    (has to be purchased from Apple or authorized reseller).

  • How do you erase and reinstall a hard drive without a disc? I bought this mac book pro under a year ago and am pretty sure i downloaded mountain lion from the app store. Basically Im having startup issues and this is the final step Ive reached

    when I start my laptop it loads a third of the way and shuts down automaticallyI've tried to safe boot, repairing discs and clearing RAM but nothing has worked. basically I've come to the final step of having to a erase my hard drive and reinstall mountain lion however Apple support suggest that I install from a disc however I installed mountain lion from the App Store. can anyone help me go about this?

    Install or Reinstall Lion/Mountain Lion from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
      1. Select Disk Utility from the main menu and click on the Continue button.
      2. After DU loads select your startup volume (usually Macintosh HD) from the
          left side list. Click on the Erase tab in the DU main window.
      3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
            the Security button and set the Zero Data option to one-pass. Click on
          the Erase button and wait until the process has completed.
      4. Quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.

  • I bought Lion from the App Store. It installed to my laptop and I would like to install it on another machine. Can I do this without having to buy another copy?

    I bought Lion from the App Store. It installed to my laptop and I would like to install it on another machine. Can I do this without having to buy another copy?

    Try here Mike...
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Make sure and use the same Apple ID.

  • I have downloaded mountain lion from the app store on another computer.  I have then gone to find it in "purchases" in the app store on my own macbook pro and it just comes up as "you have not purchased any apps" how to I get my mountain lion?

    I have downloaded mountain lion from the app store on another computer.  I have then gone to find it in "purchases" in the app store on my own macbook pro and it just comes up as "you have not purchased any apps" how to I get my mountain lion?

    Mac App Store: Hiding and unhiding purchases
              http://support.apple.com/kb/HT4928

  • Creating my own Fusion Drive: Do I need to buy Mountain Lion from the app store to reinstall the OS? Do I lose the iLife apps?

    I just bought a Mac Mini (late 2012) with a 1TB HDD and I'm planning to install a second drive, an SSD (Samsung 840 evo) and create the Fusion Drive, and I have a couple of questions:
    1- I've read lots of articles on how to do this but I'm not sure if I have to buy Mountain Lion from the app store (to reinstall the OS after I install the second drive) since I'm not able to see it on the "Purchased" list of apps, or if I can just reinstall OS X with OS X Utilities.
    2- I read somewhere that if I make my own Fusion Drive when I reinstall OS X I will lose iLife, is this true? Or will I be able to redownload it from the store? I really don't want to lose iMovie, iPhoto and GarageBand and I'm confused about it.
    Thanks in advance for any help and information you can give me!

    Thankyou very much lllaass, that's exactly what I wanted to be sure about!

  • Everytime I try to purchase Mountain Lion from the App Store it tells me that iTunes has changed their terms and agreements and I need to first read and agree to them before I can proceed. It never pulls up the terms and agreement window to read?

    Everytime I try to purchase Mountain lion from the App store it tells me that iTunes has changed their terms and agreements, in order to proceed I need to read and agree to them, yet no pop up window appears to do just that!!

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • I'm now running OSX v. 10.6.8.  I purchased OSX Mountain Lion from the app store

    I'm now running OSX v. 10.6.8.  I purchased OSX Mountain Lion from the app store & after about 40 minutes of "downloading" (started 40 or so minutes ago) my iMac restarted & I signed in.  But OSX 10.6.8 is still there & the image of OSX Mountain Lion is in my dock with the caption "OSX Mountain Lion -- Paused" !!!  ...Now ANOTHER 20 minutes have passed & no change nor other prompts nor info have come up!!  WHAT'S GOING ON???  PLEASE HELP!!! ~~~THANK YOU!!!

    THANKS SO VERY MUCH, mende1, for so quickly responding to my plea for HELP!!
    I had never turned my iMac off so I still don't understand why the download paused, & when I looked in my Applications folder there was no Mountain Lion, but your words, "However, you can pause and resume the download as many times as you want"  encouraged me to look deeper & try harder!!  I clicked & double-clicked (& multi-clicked!) the Mtn Lion icon in my dock to no avail but finally, I clicked & HELD the click for about 7 seconds . . . . . . . & then a little pop-up came & asked me if I want to "Resume the download" or stop it!! So I slid the cursor over to "Resume..." & it's downloading again!! ~~I HOPE!!  I guess 4.4 GB of OS update will take more than a little time to get in there!
    ~~~Again, THANK YOU so MUCH & God less you with a WONDERFUL time with your studies & future dreams!!!

  • TS1702 how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space

    how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space. How?
    Thanks

    You can use iCloud with 10.7.5. You do not need to upgrade to Yosemite. You should provide a minimum of 15 GBs of free space or 10% of the hard drive's capacity, whichever is greater.
    Freeing Up Space on The Hard Drive
      1. See Lion/Mountain Lion/Mavericks' Storage Display.
      2. You can remove data from your Home folder except for the /Home/Library/ folder.
      3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
      4. Also see Freeing space on your Mac OS X startup disk.
      5. See Where did my Disk Space go?.
      6. See The Storage Display.
    You must Empty the Trash in order to recover the space they occupied on the hard drive.
    You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
    Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

  • Unable to download Mountain Lion from the App store

    Hi, when I try to download Mountain Lion from the app store I get the message, " The product distribution file could not be verified ... " Obviously I'm doing something really stupid. Advice welcome!
    Thanks

    A belated thanks for your help. I'd never have solved it otherwise. Maybe Apple could change the automatic reply that I got initially ("The product distribution file could not be verified ....") othewise they risk loosing customers.
    Thanks again.

  • I keep getting "hash mismatch" when trying to download Mountain Lion from the App store

    I've been trying to download the new Mountain Lion from the App Store & keep getting "hash mismatch" message. I was able to download on my 1 computer, but no luck on the 2nd computer, which is up-to-date on all updates & software. Support even put a fresh copy of the App in my account & I still get that same message. Someone suggested AppCleaner, but how do you delete the OS to re-install the new. Didn't think that was possible. Any suggestions - I've tried quitting & logging out of the App Store & even re-starting (several times)

    -  Temporarily disable anti virus software if installed.
    -  Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading including Mountain Lion.
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select Mountain Lion. Then right or control click where you see Installed then click Install.
    Make sure and use the same Apple ID used for the original purchase.

  • I have downloaded OS X Mountain Lion from the App Store. It took two hours to download but now its not running and I have no idea how to make it run!

    I have downloaded OS X Mountain Lion from the App Store. It took two hours to download but now its not running and I have no idea how to make it run!
    Download was complete and I accepted everything and restarted computer but its still running 10.7.5
    Any idea how to get OS X Mountain Lion to run?

    What you donwloaded was the OS installer. You still have to do the installation.
    To get started, double click on the download, then double click again and follow instructions.

  • I've downloaded OS X Mountain Lion from the App store , it still shows download on purchases . I've downloaded multiple time and still shows download.

    I've downloaded OS X Mountain Lion from the App store , it still shows download on purchases . I've downloaded multiple times and still shows download in App store purchasesSoftware is showing OS X 10.8.3 .

    Is this what you see?
    That Download button is telling you it is available for downloading. Since you have paid for it and you are entitled to multiple downloads, that button is correct.

  • Redownloading OS X Mountain Lion from the App Store

    Hi,
    i need to re-download OS X Mountain Lion from the App Store, but cannot find the download. Trying to use my redeem code from the OS X Developer Programms tells me that the software is not available.
    How can i redownload the DMG to install Mountain Lion again ?
    Cheers,
    Oliver

    The redemption code can only be used once. If you downloaded Mountain Lion already, then in App Store sign in with the proper Apple ID. Click on the Purchases icon. Search the list for your download. If you don't see it then it may be hidden: Mac App Store- Hiding and unhiding purchases.
    If you are trying to download beta software, then:
    Please don't post here about beta software. There are confidential forums set aside for developers to use. Developer Forums. If you are a paid developer or seed tester then it's a violation of your NDA to post in these forums. If you aren't a developer or seed tester then you have an illegal copy.

Maybe you are looking for

  • How to delete multiple old ITUNES LIBRARY files safely ?

    I'd like to clean up my Itunes LIBRARY files, but don't know what's safe to do and not to do. (I have Itunes 8.1 / OSX10.4.11) MY QUESTION IS TWOFOLD : (1) how do I create a new Itunes library file now with today's date; and (2) how do I delete multi

  • The healing brush in LR5 looks and works like in LR4

    Hello, I just updated from LR4 to LR5. After installing, converting my database and working with the software I find out, that the repair/copy brush in the developing module looks und works  like in version 4. That means after using the brusch there

  • Web services and PKI

    Hello, Im trying to develop a web Service application that uses PKI certificates. Im looking for information... in a few words some help! I already found PKI trial certificates but no example or documentation for JAVA. Thanks in advance to those how

  • How can I in iPhoto print multiple pictures on one 8x11.5 sheet

    I want to print multiple pictures on one  8X11.5 sheet using iphoto.

  • Database table not updating with the changes

    Hi friends,                 Iam having a tablecontrol where iam gettting the data from the ztable for a particular key field.  When i change certain fields in the table control and when i click save, it should update the changes in the ztable.    mod