Just got back from Paris and Israel and this update got my iphone 5 in recovery mode !!! please somebody tell me that I did not loose all my pics and videos !!!

Please somebody help me !!!! I just got back from Paris and Israel and this update got my iphone 5 in recovery mode. I can't loose all my pics and videos from my vacations ??????????????????????????????????

NOO it's not broken it is a software error. What you need to do is put your phone into what is called DFU mode or Device Firmware Upgrade Mode. What you have to do is connect your phone to itunes but do not start the sync process. Ignore any popups from itunes initially. When you are connected to itunes take your phone and hold down the home button and power button at the same time. Hold them down for about 30 seconds or so and you should see your device screen rollover to the black screen and disconnect from itunes once this happens it will reboot and automatically connect to iTunes, after this happens start the restore process through itunes and it should continue past the error message.
* Also before you do this try ejecting your sim card if you have the at&t model if you are on Verizon ignore this. There is a small oval port on the right side of the phone with a small pinhole. Use a paperclip and insert it into the hole, the door will pop open. Take the door out, remove the sim card and wait 5 minutes then return the sim card back into the phone and begin the above process.
If none of this works you may just want to bring it the genius bar and have them look at it. Good Luck and I hope this helps!

Similar Messages

Maybe you are looking for

  • Generic printing to networked dot matrix printer

    Hello -- I have a NEC MultiImpact 700XX2N (PR-D700XX2N) printer that prints carbon copy forms (switching printer not an option). It has a network interface (with an embedded print server, I believe) and networks fine, but there is no Mac driver. I ca

  • Keyboard and Trackpad Not Working; Mac OSX Unexpectedly Quit?

    Hey everyone... I think I may need to stop by the Apple store to figure this one out, but I just wanted to make sure if there was anything I could do on my own first. So basically, on my MacBook Pro that I got nearly two years ago (late September of

  • Repeat as header row at the top of each page --- in Footer of the table

    I have a table 1st row contains column description. I need the same column description in the last row of the page. Is it possible Thanks

  • Help for a newbie idiot

    I know this is stupid but I'm stupid - I've been editing in CS4 Premiere - somehow I lost my timeline with all my edited files. I cannot figure out how to get it back and have wasted the last hour trying to figure this out. And now when I open a new

  • Terribly slow system. Tried everything.

    OK, so my wife has this Mid-2012 MBP which had Lion installed and worked without a flow, no problems of any kind. Then we downloaded Mavericks and her Mac became unusable, literally you couldn't listen to a song in Itunes without it getting interrupt