Just lost VITAL calendar info in Z22/Windows XP hotsync
I have a Zire 22. Opened the desktop calendar to add something and noticed that the last year or two worth of data was missing from the calendar. 2006 seems untouched but lost everything added 2007 to the present. My handheld was fine so I decided to do a hotsync. Checked the settings first & they said "synchronize the files" and that's never been a problem so I didn't change anything and went ahead with the hotsync. And when it was done, I had a message in the hotsync log, NO new information added to the desktop and MY HANDHELD LOST ALL THE CALENDAR INFORMATION.
The message in the log says: "Some handheld records were not copied onto yourPC. Your computer may be full or you may have reached the maximum alowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again."
I don't understand this message and I don't want to perform a another hotsync since I LOST the information to hotsync!
Any help?
Post relates to: Zire
Post relates to: Zire
You can recover the data from your user folder provided you have only sync'ed once with the PC when you discovered the data missing. When you sync to the PC there are files created for each PIM category in your user folder. For Example; datebook.dat or datebook (Depending on the version of Palm Desktop) and datebook.bak. Using 6.2 the file names are .mdb and mdb.bak. For 6.2, the files are located in the username folder in PalmOSdesktop in my documents.
The files are named .dat and .bak. When you sync, the current data is stored in .dat. The next time you sync the data in the .dat file is copied to the .bak file. You can rename the .dat to .old. then rename the .bak to .dat. If the data in the .bak file is intact, it will now be in palm desktop when you reopen Palm desktop. I have included a link to show you how to find the userfolder on the PC.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=26674
Here is another link regarding data loss;
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=39503
The best way to backup your data is to use the export feature in Palm Desktop. Make a new folder on the PC desktop named Palm Desktop Backup data. Next, select the category you want to export. You will get a window that asks where you want to save the file, save in the folder created on the desktop. There is a button that allows you to select currently selected record or all, select all. If you don't select all, then only the record highlighted is exported. You will then need to name the file for export, I suggest the name of the category, eg: datebook (With current date). Do this for all critical data in each category. With the data exported to the folder on the PC desktop, you can save this data to a flash drive, external hard drive or a CD-RW. With this method you will have your data in a seperate place than Palm desktop and the device. If you "Lose" data again, you can import the data back into palm desktop.
Make sure that when you make changes in palm desktop or the device to export the data to the folder created for the backup.
Here is a link for other options for backing up your data;
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28751
Post relates to: Palm i705
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