Just purchased a new album on my iPhone. Now in iTunes it shows under purchased but won't play due to exclamation points. How do i get rid of them?

Just purchased a new album on my iphone. The album shows up in my itunes account but has exclamation points after it and I'm not able to play those songs. How do I fix this?

Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library and then download again using the Purchased link in the right-hand column of the iTunes Store home page, or transfer them from the iPhone again.
tt2

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Okay. Try checking "manually manage music and videos", and then click the flippy triangle next to your device. Then select the items you want to delete and just press Delete on your keyboard.
Uncheck when you're done.

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So there are all these songs, from ADELE to Zapp and Roger. I don't recall purchasing any of them. Some of them were clearly purchased years ago by my daughter, who now has a different account (and doesn't know the current password to my account).
They do not show up anywhere in iTunes except on the iPad. They are not downloaded to the iPad - but I don't want them to show up in the purchased index. How do I get rid of them? Do I have to join iMatch or whatever to do this?
Also, this may explain why we're being told our iCLoud storage is full - there are actually hundreds of these unwanted songs.
Any ideas?

Purchased music does not count against your iCloud storage and you cannot get rid of them in the purchased tab.
What is backed up
You get unlimited free storage for:
Purchased music, movies, TV shows, apps, and books
Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
Look here for help on managing iCloud storage.
http://support.apple.com/kb/HT4847

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No idea, take it back to the store, preferably with a camera shot or a command shift 3 screenshot
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My 'other'
section since downloading the new itunes is 11.87 gb ... what is in it?? How can i get rid of it?,

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Erase the internal drive and install a fresh OS.
(104285)

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http://www.apple.com/support/mac/app-store/contact.html?form=account

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Just purchased a new album on my iPhone. Now in iTunes it shows under purchased but won't play due to exclamation points. How do i get rid of them?

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