Ldap search query takes more than 10 seconds

LDAP query takes more than 10 seconds to execute.
For validating the policy configured, the Acess Manager(Sun Java System Access Manager) contacts the LDAP (Sun Java System Directory Server 6.2) to get the users in a dynamic group. The time out value configured in Access Manager for LDAP searches is 10 seconds.
Issue : The ldap query takes more than 10 seconds to execute at some times .
The query is executing with less than 10 seconds in most of the cases, but it takes more than 10 seconds in some cases. The total number of users available in the ldap is less than 1500.
7 etime =1
6 etime =1
102 etime=4
51 etime=5
26 etime=6
5 etime=7
4 etime=8
From the ldap access logs we can see the following entry,some times the query takes more than 10 seconds,
[28/May/2012:14:21:26 +0200] conn=281 op=41433 msgId=853995 - SRCH base="dc=****,dc=****,dc=com" scope=2 filter="(&(&(***=true)(**=true))(objectClass=vfperson))" attrs=ALL
[28/May/2012:14:21:36 +0200] conn=281 op=41434 msgId=854001 - ABANDON targetop=41433 msgid=853995 nentries=884 etime=10
The query was aborted by the access manger after 10 seconds.
Please post your suggestions to resolve this issue .
1.How we can find out , why the query is taking more than 10 seconds ?
2.Next steps to resolve this issue .

Hi Marco,
Thanks for your suggestions.
Sorry for replying late. I was out of office for few weeks.
1) Have you already tuned the caches? (entry cache, db cache, filesystem cache?)
We are using db cache and we have not done any turning for cache. The application was working fine and there was no much changes in the number of users .
2) Unfortunately we don't have direct access to the environment and we have contacted the responsible team to verify the server health during the issue .
Regarding the IO operations we can see that, load balancer is pinging the ldap sever every 15 seconds to check the status of ldap servers which yields a new connection on every hit. (on average per minute 8 connections - )
3) We using cn=dsameuser to bind the directory server. Other configuration details for ldap
LDAP Connection Pool Minimum Size: 1
LDAP Connection Pool Maximum Size:10
Maximum Results Returned from Search: 1700
Search Timeout: 10
Is the Search Timeout value configured is proper ? ( We have less than 1500 user in the ldap server).
Also is there any impact if the value Maximum Results Returned from Search = set to 1700. ( The Sun document for AM says that the ideal value for this is 1000 and if its higher than this it will impact performance.
The application was running without time out issue for last 2 years and there was no much increase in the number of users in the system. ( at the max 200 users added to the system in last 2 years.)
Thanks,
Jay

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    Current Parallelism: 1
    Job Error Count: 0
    Dump File: C:\ORACLE DMP\CURENT10G.DMP
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    Object Schema: PUBLIC
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    2439 -[NSRunLoop(NSRunLoop) runMode:beforeDate:]
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    2087 __CFRunLoopRun
    670 machport_insertmember
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    661 machmsgtrap
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    5 machport_insertmember
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    596 machport_extractmember
    589 mach_msg
    577 machmsgtrap
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    4 machport_extractmember
    3 migget_replyport
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    371 machmsgtrap
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    237 _MessageAvailable(void*)
    110 XprtGetMessage
    106 XPRT::InternalGetMessage(void*, unsigned int&, void*&, void*&, bool)
    39 XPRT::TMessageQueue::GetMessage(bool)
    14 XPRT::TPtrList::RemoveHead()
    7 XPRT::TList<void*, XPRT::TDynamicTraits>::FreeNode(XPRT::TList<void*, XPRT::TDynamicTraits>::TNode*)
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    1 XPRT::TDynamicTraits::VOrphanElement(void*) const
    7 XPRT::TPtrList::RemoveHead()
    11 pthreadmutexunlock
    8 pthreadmutexlock
    4 spinlock
    2 OSSpinLockUnlock
    2 pthreadmutexlock
    3 XPRT::TMessageQueue::GetMessage(bool)
    3 _spinlock
    31 free
    20 szone_size
    11 free
    24 szonefree_definitesize
    23 szonefree_definitesize
    1 spinlock
    5 XPRT::InternalGetMessage(void*, unsigned int&, void*&, void*&, bool)
    5 operator delete(void*)
    1 XPRT::TCritSec::Unlock()
    1 _spinlock
    2 XprtTlsGetValue
    2 pthread_getspecific
    110 XprtGiveMessage
    85 COOL::TSocket::SocketMessageProc(unsigned int, void*, void*)
    50 XprtPostMessage
    48 XPRT::InternalPostMessage(void*, unsigned int, void*, void*)
    25 operator new(unsigned long)
    21 malloc
    18 malloczonemalloc
    10 szonemalloc_shouldclear
    6 szonemalloc_shouldclear
    4 _cpunumber
    5 malloczonemalloc
    2 _spinlock
    1 szone_malloc
    3 malloc
    4 operator new(unsigned long)
    10 XPRT::TMessageQueue::PostMessage(XPRT::SMessage*)
    5 XPRT::TPtrList::AddTail(void*)
    4 XPRT::TList<void*, XPRT::TDynamicTraits>::NewNode(void*, XPRT::TList<void*, XPRT::TDynamicTraits>::TNode*, XPRT::TList<void*, XPRT::TDynamicTraits>::TNode*)
    1 XPRT::TPtrList::AddTail(void*)
    4 pthreadmutexlock
    1 _spinlock
    6 pthreadmutexunlock
    5 pthreadmutexunlock
    1 spinlock
    2 XPRT::InternalPostMessage(void*, unsigned int, void*, void*)
    2 _spinlock
    1 XPRT::TCritSec::Lock()
    1 dyldstub__spinlock
    1 dyldstub__spinunlock
    2 XprtPostMessage
    14 COOL::TSocket::FireDataAvailable()
    13 COOL::TProxiedSocket::OnDataAvailable(IInputStream*, IUnknown*)
    6 XPTL::CComObject<COOL::TProxiedSocket>::AddRef()
    5 XPTL::CComObject<COOL::TProxiedSocket>::Release()
    2 COOL::TProxiedSocket::OnDataAvailable(IInputStream*, IUnknown*)
    1 COOL::TSocket::FireDataAvailable()
    7 non-virtual thunk to COOL::TProxiedSocket::OnDataAvailable(IInputStream*, IUnknown*)
    6 COOL::TSocket::SocketMessageProc(unsigned int, void*, void*)
    6 XPRT::TPtrFromPtrMap::Lookup(void*, void*&) const
    6 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::Lookup(void*, void*&) const
    3 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::GetNode(void*, unsigned int&, unsigned int&, XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::TNode*&) const
    2 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::GetNode(void*, unsigned int&, unsigned int&, XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::TNode*&) const
    1 XPRT::TDynamicKeyTraits::VHashKey(void const*) const
    3 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::Lookup(void*, void*&) const
    2 XPTL::CComObject<COOL::TSocket>::AddRef()
    17 XPRT::TMessageMap::Lookup(unsigned int)
    7 XPRT::TPtrFromPtrMap::Lookup(void*, void*&) const
    5 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::Lookup(void*, void*&) const
    4 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::GetNode(void*, unsigned int&, unsigned int&, XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::TNode*&) const
    3 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::GetNode(void*, unsigned int&, unsigned int&, XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::TNode*&) const
    1 XPRT::TDynamicKeyTraits::VHashKey(void const*) const
    1 XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::Lookup(void*, void*&) const
    2 XPRT::TPtrFromPtrMap::Lookup(void*, void*&) const
    3 _spinlock
    3 pthreadmutexunlock
    2 XPRT::TMessageMap::Lookup(unsigned int)
    2 pthreadmutexlock
    1 OSSpinLockUnlock
    1 pthreadmutexlock
    8 XprtGiveMessage
    6 _MessageAvailable(void*)
    4 CFRunLoopSourceSignal
    3 CFRunLoopSourceSignal
    1 spinlock
    4 _IMWillLog
    2 _spinlock
    1 OSSpinLockUnlock
    85 CFSetApplyFunction
    84 CFBasicHashApply
    40 CFBasicHashGetBucket
    28 _CFSetApplyFunction_block_invoke1
    20 __CFRunLoopCollectSources0
    12 __CFRunLoopCollectSources0
    4 CFRetain
    3 _CFRetain
    1 OSAtomicCompareAndSwap32Barrier
    1 _compare_andswap32
    8 _CFSetApplyFunction_block_invoke1
    16 CFBasicHashApply
    1 CFSetApplyFunction
    16 __CFRunLoopDoSources0
    4 CFRelease
    3 _CFRelease
    2 CFGetTypeID
    2 dyldstubOSAtomicCompareAndSwap32Barrier
    2 dyldstub_IMWillLog
    1 CFBasicHashGetCount
    1 CFSetGetCount
    1 OSAtomicCompareAndSwap32Barrier
    1 _compare_andswap32
    1 OSSpinLockUnlock
    29 CFSetContainsValue
    25 CFBasicHashGetCountOfKey
    25 _CFBasicHashFindBucket1
    13 _CFBasicHashFindBucket1
    10 __CFStringHash
    1 CFHash
    1 __CFBasicHashStandardCallback
    4 CFSetContainsValue
    24 __CFRunLoopRun
    9 _spinlock
    5 dispatch_get_main_queue_port4CF
    3 CFRunLoopGetMain
    2 OSSpinLockUnlock
    2 dyldstubOSSpinLockLock
    1 dyldstub_mach_msgtrap
    1 pthread_getspecific
    1 pthreadmainnp
    36 __CFRunLoopFindMode
    31 CFSetGetValue
    30 CFBasicHashFindBucket
    29 _CFBasicHashFindBucket1
    9 __CFStringHash
    8 _CFBasicHashFindBucket1
    6 CFHash
    5 __CFBasicHashStandardCallback
    3 CFEqual
    2 __CFBasicHashStandardCallback
    1 __CFRunLoopModeHash
    1 CFBasicHashFindBucket
    1 CFSetGetValue
    2 __bzero
    2 memset
    1 __CFRunLoopFindMode
    17 __CFRunLoopModeIsEmpty
    17 CFSetContainsValue
    17 CFBasicHashGetCountOfKey
    17 _CFBasicHashFindBucket1
    12 __CFStringHash
    5 _CFBasicHashFindBucket1
    8 CFRunLoopRunSpecific
    7 _spinlock
    2 spinlock
    2 dyldstub_machmsg
    1 dyldstubOSSpinLockUnlock
    121 _CFRunLoopFinished
    80 __CFRunLoopFindMode
    66 CFSetGetValue
    63 CFBasicHashFindBucket
    57 _CFBasicHashFindBucket1
    22 __CFBasicHashStandardCallback
    16 CFEqual
    14 CFEqual
    2 __CFRunLoopModeEqual
    6 __CFBasicHashStandardCallback
    17 _CFBasicHashFindBucket1
    9 __CFStringHash
    6 CFHash
    3 __CFRunLoopModeHash
    5 CFBasicHashFindBucket
    1 __CFBasicHashStandardCallback
    3 CFSetGetValue
    6 __bzero
    5 __CFRunLoopFindMode
    2 memset
    1 _CFRuntimeSetInstanceTypeID
    29 __CFRunLoopModeIsEmpty
    19 CFSetContainsValue
    14 CFBasicHashGetCountOfKey
    13 _CFBasicHashFindBucket1
    7 __CFStringHash
    3 _CFBasicHashFindBucket1
    2 __CFBasicHashStandardCallback
    1 CFHash
    1 CFBasicHashGetCountOfKey
    5 CFSetContainsValue
    6 pthreadmainnp
    2 pthread_getspecific
    1 CFRunLoopGetMain
    1 __CFRunLoopModeIsEmpty
    6 _CFRunLoopFinished
    2 OSSpinLockUnlock
    2 _spinlock
    2 dyldstub_pthread_mainnp
    39 _CFAutoreleasePoolPop
    23 _CFAutoreleasePoolPop
    7 pthread_setspecific
    3 pthread_getspecific
    2 objcgetFreedObjectClass
    2 objc_collectingEnabled
    2 pthread_self
    29 -[NSCFString isEqual:]
    11 -[NSCFString isEqual:]
    8 CFStringGetCStringPtr
    4 object_getClass
    3 objcmsgSendvtable2
    2 _CFStringGetLength2
    1 NSClassFromObject
    28 CFAbsoluteTimeGetCurrent
    21 gettimeofday
    18 __gettimeofday
    12 __nanotime
    6 __gettimeofday
    3 gettimeofday
    7 CFAbsoluteTimeGetCurrent
    17 _CFAutoreleasePoolPush
    8 pthread_setspecific
    7 _CFAutoreleasePoolPush
    2 objc_collectingEnabled
    13 -[NSRunLoop(NSRunLoop) runMode:beforeDate:]
    6 NSPopAutoreleasePool
    2 NSPopAutoreleasePool
    2 _CFExecutableLinkedOnOrAfter
    2 objc_collectingEnabled
    5 _spinlock
    4 objc_msgSend
    3 dyldstub_CFStringGetLength2
    3 dyldstub_pthreadsetspecific
    2 CFRunLoopRunInMode
    2 CFRunLoopGetCurrent
    2 dyldstubCFStringGetCStringPtr
    2 dyldstubOSSpinLockUnlock
    1 dyldstub__objcgetFreedObjectClass
    1 dyldstubgettimeofday
    1 dyldstub_objccollectingEnabled
    1 dyldstub_pthreadgetspecific
    1 objcmsgSendvtable12
    9 objc_msgSend
    3 -[NSRunLoop(NSRunLoop) run]
    1 +[NSDate distantFuture]
    1 CFRunLoopRunInMode
    1 NSPushAutoreleasePool
    3 dyldstub_objcmsgSend
    2457 Thread_7543 DispatchQueue_2: com.apple.libdispatch-manager (serial)
    2457 start_wqthread
    2457 pthreadwqthread
    2457 dispatch_workerthread2
    2457 dispatch_queueinvoke
    2457 dispatch_mgrinvoke
    2457 kevent
    2457 Thread_7553
    2457 thread_start
    2457 pthreadstart
    2457 XPRT::_ThreadProc(void*)
    2457 XPRT::TTimer::ThreadProc(void*)
    2457 XPRT::TCondVar::Wait(int)
    2457 pthread_condwait
    2457 _semwaitsignal
    2457 Thread_7554
    2457 thread_start
    2457 pthreadstart
    2457 XPRT::_ThreadProc(void*)
    2457 COOL::TSocket::SocketThreadProc(void*)
    2457 select$DARWIN_EXTSN
    Total number in stack (recursive counted multiple, when >=5):
    11 _spinlock
    6 OSSpinLockUnlock
    5 __CFBasicHashStandardCallback
    5 __CFStringHash
    5 _CFBasicHashFindBucket1
    5 spinlock
    Sort by top of stack, same collapsed (when >= 5):
    _semwaitsignal 2457
    kevent 2457
    select$DARWIN_EXTSN 2457
    machmsgtrap 1609
    __CFStringHash 47
    _CFBasicHashFindBucket1 46
    CFBasicHashGetBucket 40
    _spinlock 37
    mach_msg 31
    __CFRunLoopRun 24
    _CFAutoreleasePoolPop 23
    szonefree_definitesize 23
    szone_size 20
    pthreadmutexunlock 19
    CFEqual 17
    CFBasicHashApply 16
    __CFRunLoopDoSources0 16
    pthread_setspecific 15
    CFHash 14
    -[NSRunLoop(NSRunLoop) runMode:beforeDate:] 13
    objc_msgSend 13
    __CFBasicHashStandardCallback 12
    __CFRunLoopCollectSources0 12
    __nanotime 12
    -[NSCFString isEqual:] 11
    free 11
    CFSetContainsValue 9
    OSSpinLockUnlock 9
    spinlock 9
    CFRunLoopRunSpecific 8
    CFStringGetCStringPtr 8
    XprtGiveMessage 8
    _CFSetApplyFunction_block_invoke1 8
    __bzero 8
    pthread_getspecific 8
    CFAbsoluteTimeGetCurrent 7
    XPRT::TPtrList::RemoveHead() 7
    _CFAutoreleasePoolPush 7
    non-virtual thunk to COOL::TProxiedSocket::OnDataAvailable(IInputStream*, IUnknown*) 7
    pthreadmainnp 7
    pthreadmutexlock 7
    CFBasicHashFindBucket 6
    COOL::TSocket::SocketMessageProc(unsigned int, void*, void*) 6
    XPRT::TList<void*, XPRT::TDynamicTraits>::FreeNode(XPRT::TList<void*, XPRT::TDynamicTraits>::TNode*) 6
    XPTL::CComObject<COOL::TProxiedSocket>::AddRef() 6
    _CFRunLoopFinished 6
    _MessageAvailable(void*) 6
    __CFRunLoopFindMode 6
    __gettimeofday 6
    migget_replyport 6
    objc_collectingEnabled 6
    szonemalloc_shouldclear 6
    XPRT::InternalGetMessage(void*, unsigned int&, void*&, void*&, bool) 5
    XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::GetNode(void*, unsigned int&, unsigned int&, XPRT::TMap<void*, void*, XPRT::TDynamicKeyTraits, XPRT::TDynamicTraits>::TNode*&) const 5
    XPTL::CComObject<COOL::TProxiedSocket>::Release() 5
    dispatch_get_main_queue_port4CF 5
    machport_insertmember 5
    malloczonemalloc 5
    operator delete(void*) 5
    Sample analysis of process 517 written to file /dev/stdout

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