Leopard disk replacement?

My friend's disk drive scratched up my Leopard disk. So now, I can't install from it. It will run, but wont install.
Will Apple replace the disk?

Assuming you registered it, the fee is less than US $20 and you will need your Mac serial number. Call Apple.
But it will not have the pretty label
EDIT: But probably not if you tell them your friends disk drive scratched it. That is a violation of the license agreement
-mj
Message was edited by: macjack

Similar Messages

Is there any way that I can get back my iPhoto? After having hard disk replaced (no backup) and the operating system has been updated to Lion (no disc) I am wondering if iPhoto can be reinstalled with my Leopard discs?

Is there any way that I can get back my iPhoto? After having hard disk replaced (no backup) and the operating system has been updated to Lion (no disc) I am wondering if iPhoto can be reinstalled with my Leopard discs?

As Niel pointed out, yes. The disk probably will look like the MBP disk (4) in this screenshot;
OT

Ask for disks replacement or wait for Snow Leopard?

I think I've lost the OSX Leopard disks (both of them) that came with my MacBook unibody.
In a recent post I've read that it's possible to ask Apple for a replacement. But considering that I'm going to upgrade to Snow Leopard, are the original ones still necesary?
Does the SL distro (the upgrade, I mean) contain, for instance, XCode or the Windows drivers for bootcamp?
I also bought the iLife'09 upgrade .... [click in my mind and some minutes later] .... Ugh. Things are getting worse, I can't find that disk either. Ok, let's forget iLife for the moment.
I'm using a TimeCapsule to backing up my Mac. AFAIU, if something goes wrong with my HD I can restore from the backup but I still do need the OS disks. Is that correct?
Once I've installed SL, could the restore be done from within the SL disk making Leopard disk "obsolete"?
Regards

none of your SL questions can be answered here until snow leopard is officially released. that would be against forum rules and people who do have snow leopard already are still under NDA. but regardless of the answers I would certainly suggest you get the replacement disks. those install disks contain ilife that came with your computer and apple hardware tests which will be absent on a retail leopard or snow leopard disk. also, to restore your entire leopard system from a TM backup you will need a leopard install disk.

How to restore after disk replacement?

l just had my iMac hard disk replaced due a recall. Before taking it in I made a disk image with disk Utility and securely erased the disk. I also have Time Machine back-ups going back several months. On getting the machine back, since it contains sensitive data securely erased the new hard disk and started up with the Snow Leopard boot disk. When I tried to scan the disk for reinstall I get an error "Unable to scan 'image name' (internal error)". I tried several times with the same result. I then tried to restore from Time Machine and got a message that No Mac OS X backups were found."
I installed Snow Leopard and again tried both approaches with the same result. I can see to Time Machine backups on the disk but when I restore it simply copies the files into "/Volumes. Anyone have ideas on how to restore the system?

Rodocki wrote:
The disk image did not. Not sure what's wrong with the disk image burn and restore process but it is clearly not dependable.
Unless you tested and restored it after making it, it's a poor choice, since it requires three volumes: the boot volume, source volume, and a destination volume. A bootable backup/clone made with Carbon Copy Cloner or SuperDuper! is a much better choice. BTW, it's also significantly faster to restore one of these than it is to restore a disk image.

Leopard Disk Utility and Input/Output error messages.

This post is describing a problem I had and how I managed to fix it. When I was researching the Input/Output error message I was getting a couple of people had mentioned this fix on the apple discussion boards, so I thought I would add my fix to support them. (Isn't google fab!) I've no idea if this is the right place for this so please bear with me.
Okay a bit of background:- over christmas we treated ourselves to leopard and as my laptop is now three years old I decided to do a complete reformat and installation. I used my 60GB iPod as an external harddrive and backed everything up. Installed Leopard no probs and was a very happy bunny.
The problem:- I then wanted to remove everything off my iPod. So I thought "I know I'll use Disk Utility".... I tried it with the 'default' setting and got an Input/Output error message straight away (irrespective of whether I did it as an extended journal or not.) When I tried it with the Zero Out option (can't remember exactly what it's called) it came up with the Input/Output error message right at the very end. Argh! iTunes and Finder no longer recognised it, but Disk Utility did.
My research:- After using google I saw some guys on here talking about formatting proper external harddrives using leopards disk utility and they were getting the same messages as me. It turns out it is a fault with Leopards Disk Utility. So I did what the guys recommended.
The solution:- (Thank god I had tiger!) I put in my tiger installation disk, clicked 'install tiger' and restarted the laptop. I clicked my my language, but then rather than going through the actual installation process I went to the top menu bars and chose Disk Utility (using tiger's disk one rather than my laptop's leopard one.) And erased the iPod there. Now when I quit the installation and opened my laptop up properly it worked, both iTunes and finder could see it!!! (I just had to restore my ipod in itunes - and now I'm happily transferring all my music back!)
I hope this helps someone in the same position as me!

I took it to work to use my Windows PC to try and format the drive, but got the same problem. I figured either the drive (it's a 2.5" that used to be inside my AlBook) or the external housing it lives is was faulty. Only way I could test without spending more money is by putting the 2.5" drive inside my powerbook, and booting the (Ti) powerbook from a bootable firewire ipod. I successfully booted from the ipod, and had the same problem with the now internal drive: only visible in disk utility, any attempt to erase fails. Also, I plugged the small 10 GB drive that WAS in the TiBook (but which I removed to put the other, problematic drive in) into the external housing, and it connected to other machines just fine.
Turns out the problem is the hard drive itself.
So now my question becomes: If disk utility can see the hard disk when it is connected (I have it back in the external enclosure now), but gives "input/output error" messages when I try to erase/format it, is there any way I can salvage this drive? It's an 80 GB drive, and I was looking forward to making it my internal TiBook drive (replacing the old 10 GB drive that's in there now).

When upgrading from Tiger to Snow Leopard disk just gets spit out.

I'm trying to upgrade my 2006 MacBook Pro (Intel Core Duo with 2GB ram) from Tiger (10.4.11) to Snow Leopard. Every time I try to boot to the disk the computer just spits the disk back out. The optical drive has been replaced recently and I know it works properly. I also checked the snow leopard disk in a newer MacBook Pro and it brought up the install screen right away. Is there something wrong with my version of Tiger that it is not recognizing the Snow Leopard disk?

Hi, is this a grsy machine specific Disc, or the Retail version?
What is the 2z691-****-A number on it?

Snow Leopard disk is not readable

My Imac and MacbookPro is spitting the Snow Leopard disk. When I insert the disk, the machine makes some noise and then spits it out. Does anyone have any solution ?

Try starting up to the disk. No luck? Go to an Apple Store and get a replacement on the spot in all likelihood.
Message was edited by: donv (The Ghost)

Tiger and Leopard disk utilities/installer incompatible

I have a MacBook2 that came with 10.4 Tiger pre-installed and a 10.5 Leopard upgrade disk that is labelled "CPU drop-in DVD".
It also has a 10.4 Tiger "Mac OS X Install Disk 1" (and Disk 2) labelled "For Mac Computers" (not MacBook Specific?).
The problem I am now faced with is that the Disk Utility (and disk mounting/recognition) systems are incompatible.
I recently had my second 120 GB Fujitsu drive (first was an 80 GB) fail. The 80 GB was replaced by Apple warranty, and since there were no longer any drives that small then, the 120 GB was substituted, by them, to repair it. They reinstalled Leopard 10.5 on the machine, off some disk of theirs.
Since nobody makes drives this small anymore, the drive I bought to replace the failed 120 Gb is a 320 GB "WDC WD3200BPVT-00HXZT1".
All went well usung the familiar 10.5 Leopard Disk Utility on the "CPU drop-in DVD" in formatting and partitioning the new 320Gb WD drive, but the "CPU drop-in DVD" requires that OS X 10.4 Tiger be pre-installed on the drive for it to then upgrade it. I have properly installed the drive, partitoned/erased and tested the 320 GB Western Digital drive. In Firewire target mode on the MacBook (from my IMac) the new drive and MacBook's Serial ATA I/O systems work perfectly.
So I went to the originally supplied 10.4 Tiger "Mac OS X Install Disk 1" to re-install an old, basic Tiger system to it from, right?
Wrong!
The 10.4 Tiger "Mac OS X Install Disk 1" has a foreign and incompatible disk mounting system that totally fails to recognize the GUID partition, extended, journalled volume and correct drive hardware type. It fatally and mistakenly mis-identifies the new drive hardware as a "2.3 TB" media with the same WD product model number and shows it's volume as a grayed-out BSD "disk0s1" identifier that cannot be re-partitioned, repaired nor mounted. It first claims that "Disk Utility has lost it's connection the Disk Management Tool" - "relaunch Disk Utility" and/or thereafter just reports "Disk I/O Error".
The Tiger Os X Installer disk's primitive Disk Management Tool (Information) holds the grossly mistaken and erroneous opinion that the new 320 GB WD drive is a 2.3 TB-capacity media that uses an "FDisk_partition_scheme", and thus, needless to say and regardless of any length of patience this drive never appears in the "Select a Destination" dialog.
Since it's old "Tiger" Disk Utility cannot properly identify the drive, and I onlly use the teenie MacBook occasionally as a portable, miniature web-browser/email reader, MagicJack host or to play DVDs or listen to internat radio and have no Time Maxchine backup of the nothing of value I ever keep stored on it, it is now impossible for me to reinstall OS X of any flavor on my MacBook.
Anyone have any idea of how to re-educate it?

Welcome to Apple Discussions!
G5s can run specific versions of 10.4 depending on age.
Read the serial number (do not post it here) to determine the age by going to Apple menu -> About This Mac -> More info -> Hardware. The serial number consists of these initial components:
2 alphanumeric characters for factory code.
1 number for the year.
2 numbers for the week of the year.
Thus W80410 is the 10th week of 2004.
Running any spreadsheet with consecutive date cells adding 7 to consecutive cells will give you the week of the year for any year, if you start with 01/01/year and give out the actual date of that year.
As long as your G5 was made:
Before April 8 2005, it can run any version of Tiger retail which looks like * and does not say Update, Dropin, or OEM.
April 8 to April 28, 2005 it can run the Update installer as well to install 10.4
April 29, to October 30, 2005 it can only run the retail installer which looks like above and has 10.4.3 or 10.4.6 on it, or the PowerMac G5 installer disc which came with it to install 10.4
October 31, 2005 to April 2, 2006, it can only run the retail installer which looks like above and has 10.4.6 on it, or the PowerMac G5 installer disc which came with it to install 10.4.
April 3, 2006 and later PowerMac G5s can only use the PowerMac G5 installer disc which came with them to install 10.4
Given those limitations, yes, you can install 10.4 on one hard drive, and 10.5 on another. 10.5 also requires a minimum of 512 MB of RAM, and at least 9 GB of hard disk in addition to approximately 15% of the hard disc empty (based on arbitrary estimates). 10.4 will install with 5GB + 15% (based on arbitrary estimates) free. These amounts are unique to each hard drive.
Note 10.5 has no Classic support.
G5s can't boot Mac OS 9, but can use Classic from the original installer discs that shipped wtih them, when booted into 10.4.
- * Links to my pages may give me compensation.

IMac not booting from Leopard Disk

I have been given the task of helping out a friend who has recently inherited a 20" Aluminium iMac from some late family members. The machine has a password to get in which he doesn't know but other than that it boots as far as the login screen fine. I tried to get it to boot from my Leopard disk and it just reboots instead of launching OS X from the DVD. I've run a hardware check and everything is reported as running fine (although I did leave it doing a full one last night, so i'll post any updates if there are any). Does anyone know what might be the problem?
I've tried holding down alt and selecting the DVD, reboots as before.
I've tried holding down C, which it just reboots to after spinning up the DVD
I've tried holding down cmd,alt,shift,del but it seems to just ignore this key combination
I'm using an old white keyboard and a USB mouse as the ones that came with it are wireless.
Thanks in advance

It's quite possible that your retail Leopard DVD predates the release of the iMac and so lacks the necessary drivers for the newer hardware. Ask your friend if he got the disks that came with the iMac and if so use that disk set. If he didn't get them, identify the exact iMac model:
http://support.apple.com/kb/HT1758
Then you can look here:
http://support.apple.com/kb/HT1159
and see what version of Leopard came with the iMac. If your retail disk is earlier than the version that came with the iMac, it won't work. You'll need a later version of the retail disk (if available) or your friend will need to contact Apple tech support and see if he can order a replacement disk set for the iMac.
Hope this helps.

RE: Apple iMac 27 Hard Disk Replacement Complaint

Dear Customer ServiceManager,
RE: Apple iMac 27” Hard Disk Replacement Complaint
On May 12, 2011, Ibought an iMac 27” for my daughter from your official Hong Kong website (www.apple.com/hk).
I am writing tocomplain about my dissatisfaction of your poorproduct quality, irresponsibleattitude of your customer service, and most importantly my painful experience with your Apple Careservice. I am also very disappointed with how your Apple Care staff made a discriminating comment about your low income Hong Kong customers.
On July 28, 2011, mydaughter received an email from your company ([email protected]) informing her that the hard disk of her newly purchased iMac wasdefective due to factory error. You promised to replace the defective hard disk with a brand new onefree of charge, but when she asked your HK Apple technical support if therewould be on-site replacement service, your staff told her that she can onlyeither carry the 30-pound iMac herself to their service center or pay HKD1200for the Apple Care which offers the on-site replacement service.
First of all, I foundyour request very unreasonable. Mydaughter was not the one who broke the hard disk, your company informed herthat you gave her a defective one. So why is the responsibility and the cost of taking the iMac for repairshould be borne by her, as an innocent customer, who paid HKD18, 000 for aniMac directly ordered from your official website? She did nothing wrong but your company required her to barethe cost of transporting a 30-pound iMac and the risk of causing damage on theway.
Secondly, I believeyour company has deceitfully forced my daughter to buy your Apple Care, whichis completely against her original will. Since she is just a 22-year-old girl, it is impossible for her to carrythe 30-pound iMac by herself. Andclearly, she was not given a choice but had to pay HKD1200 for the AppleCare. This made me doubt if thisis a scam of your company. Is thisa way of how Apple make extra money by giving your customer faulty products anda mission impossible, then forcing us to pay for a service that we did notneed?
Anyway, thepainfulness of enjoying your Apple Care service has just started…
On Aug 10, 20111:30pm, your service man came to change her hard disk with just a look as ifthe process was very ‘efficient’ and left after half an hour, even her Mac OShas not yet been completely installed. After he left, my daughter found that the OS could not be installed, soshe called your service center immediately and under her strong request, he hadto come back on the same day and check the new hard disk. He found it proved to be a defectiveone again. I was shockinglysurprised that your company, which always claims to produce products of highquality, selling at an expensive price, replaced my claim-to-be defective harddisk with a defective one again. Iwonder how Apple’s quality control is done? Your company didn’t even bother to check if the new harddisk is working before replacing it for customers.
My daughter requestedfor a new one, but then your service center said they had no new stock andasked her to wait until further notice. But without any definite date, it means my daughter’s brand new computercannot be used for… I don’t know how long. Please notice that I paid HKD18,000 to buy a first-classproduct of high quality, as claimed by your company all over the world.
So my daughter had tocall your service center again and forced them to return her original harddisk. Till 5:00 pm on the sameday, another technician came to reinstall her original hard disk into hercomputer. Surprisingly, all thedata in her original hard disk was still there, which means there is a riskthat all her personal data and information had been accessed by your servicecenter staff.
As a father, I had totake over the matter from my daughter and called your hotline 2112 0099 at5:00pm on Aug 10, 2011. After 30minutes, I could finally talk to one of your technical support staff for 10minutes about my complaint. Heasked me to hold the line and wait for him to transfer my call to his seniortechnical support colleague, so I kept on waiting for 15 minutes, but finallythe line was being cut and no body contacted me and my daughter again.
I had to call yourhotline again at 6:00 pm and waited for another 15 minutes to reach one of youradvisors. He passed my line toyour senior technical support advisor located in Singapore. He said he is just a technical supportadvisor, so he could not take my complaint directly. He needed to talk to meagain on the next day with a customer service advisor. He promised if he could not reach me onmy mobile phone, he would leave his direct line for me so that I would not haveto waste another half an hour to reach him through the hotline.
On Aug 11, 2011 5:28pm, I received a voice mail from your senior technical support advisor asking me to call him back but he didn’t leave any direct telephonenumber as he promised. So I triedto call back the caller ID, which was shown on my phone. However, the auto reply of this numberwas, “This is an invalid number”. I asked the Hong Kong Telephone Company to help me to call but even theycould not reach this number. Theytold me this number was from Shanghai, China. So I had no choice but to call your hotline again. After 25 minutes, one of your advisorstook my call and I had to repeat my story to him again in order to have him putme through to talk to your senior staff 42058 again. I asked him why he didn’t leave his direct number for me tocall him back as he promised. Hesaid he forgot! What a surprisinganswer to leave your customer nothing but a number that he knew clearlycouldn’t be reached.
By that time, I havewasted nearly 45 minutes to reach him, and it was already 6:20pm and thecustomer service advisor was off work. Therefore, I made an appointment with him again and we agreed that hewould call me between 9:31-10:00am on Aug 12, 2011 morning. I took half day-off from my work towait for your senior staff to call me.
Unfortunately, Iwaited until 10:10 am and nobody contacted me again (I left both my mobilenumber and email to them).
Finally, I called the hotline again and waited for 15 minutes, an advisor put me to your on-dutyCustomer Service Manager, Ken. After I told him my name, he realized that he should be theone responsible for calling me this morning, but since he had a meeting thatmorning, he forgot to call me again! The Apple staff didn’t keep their promises after all which disappointedme a lot. It seems to me thatApple is unwilling to accept negative feedbacks from customers.
Ken told me thatthere was nothing he could do.
At the end, I wasreferred to a Customer Relations staff, Ms. Wing Liu. Her response was also there is nothing she can do exceptgiving me a case number of my complaint. Since then, I never get any response from Apple regarding my case.
I believe Apple has afull record of all my conversations with your staff and thus, should be able tolook into my case thoroughly. Isincerely hope that Apple can take my feedback seriously and respond to my complaintin a responsible manner, but not just trying to suppress your customers, whohave already been treated unfairly, from claiming their rights. Otherwise, it is really a shamefor Apple to claim itself delivering high quality products and services allover the world.
Yours truly,
Tommy Fong
Apple Customer
<Personal Information Edited by Host>

I just realize Apple might have blocked my daughter's Apple ID from posting in your discussion forum.
My daughter was trying to go to this Community Page by logging into her account. But your Communities webpage displays a "We'll be back soon" webpage. Then I try to login with my Apple account and it works fine.
<Email Edited by Host>

Leopard Disk made my Mac Pro Kernel Panic

I have used original OSX 10.5 Leopard Disk to repair my mac pro HD, but it made my Mac Pro Kernel Panic. It was strange that the Mac Pro install disk one can success enter install mode!
Although I have conducted RESET PRAM procedure, the Leopard disk still made the mac Kernel Panic.

I would like to ask if you upgraded your graphics card and if so, that it might require a later OS version than the DVD.
Two, I never use the DVD to repair permissions (Apple warns users to not use the DVD to do so now with Leopard); or to repair disk drives.
You are better off setting up a bootable hard drive for emergencies; a bootable clone of your working system; and, TimeMachine, so you have more than just one backup set or method.
Kernel panics are caused by hardware otherwise, most often due to 3rd party devices and even cables, including Firewire or USB.
http://www.macmaps.com/kernelpanic.html
http://www.thexlab.com/faqs/kernelpanics.html
http://docs.info.apple.com/article.html?artnum=106805
http://www.macfixit.com/article.php?story=20060911080447777

Restoring my computer after hard disk replacement

My iMac hard disks were corrupt and new hard disks were installed today. I now need to restore my computer. The computer is currently going through the process of installing OSX mountain Lion 10.8 and I have a Time machine backup that I want to then import from my time capsule.
My time capsule has the back up from my old hard disks which operated on the latest version of OSX 10.9 Mavericks. Should I upgrade the iMac to 10.9 mavericks before using migration assistant it import the time machine backup, or will it be okay to simply start the migration assistant from within 10.8?
I am pretty confused and nervous - the apple support phone service told me to simply restore the time machine backup from disk utility, but this failed and I subsequently read that this was wrong advice as the backup was from a different computer(ie my old hard disks). I am now desperate to get my computer back working again after a nightmare few weeks of logic board replacement and now hard disk replacement.
Any advice would be appreciated.

It would not be a good idea to restore from the time machine backup, because if your HD was corrupted before it was replaced, then the backups are probably corrupted too. If you try to restore by migrating from that backup, you'll just put corrupted files on your new HD.
The best thing to do would be to:
finish the ML installation
download the Mavericks installer and install Mavericks.
figure out what document files you want to save that are on your TM backup, and copy them to your new HD (not by migration).
reformat (erase) the TM hard drive
reinstall your apps from scratch
once you have everything up and running, then make a new TM backup.
I installed a new HD in my Macbook Pro last year, and I did a clean install like this. It does take a bit more effort but it's worth it. Seems to work better, faster, cleaner, without any problems.
How did your Mac get "corrupted"? This is often due to bad/old/incompatible software, particularly junk like MacKeeper or CleanMyMac, or other worthless, overpriced, completely unnecessary "cleaning" or "maintenance" or "optimizing" applications garbage. If you have anything like this on your Mac, don't even think about reinstalling it.
One thing that I found useful after a few "clean installs" with my Macs was to make a list first of everything that you want to reinstall on your mac, including passwords, essential apps, printer drivers, documents, and the like. Once you start doing the reinstalls it can get confusing so having a list first can keep you on track.

It seems like I just missed the interval for the hard disk replacement program. I purchased in March 2009 a 24 inch Intel iMac . How much does it cost to have apple support at an Apple Store replace a hard drive?

It seems like I just missed the interval for the hard disk replacement program. I purchased in March 2009 a 24 inch Intel iMac . How much does it cost to have apple support at an Apple Store replace a hard drive?

My hard drive continually has the floating beach ball and will take massive time to fulfill a request. And then will not boot up...so then I have to do a restore and rebuild hard drive from a past saved time machine version. Works for a little bit...then the floating beachball comes more and more...until it will not boot up again. So then I restore from a previous time machine saved version....and again it works for a day or so ... until it happens again. Now it's happening faster and faster...so I think my hard drive is dying.

How do I restore my 27" mid-2011 iMac EXACTLY the way it was after hard disk replacement?

Hi all.
Recently received an email from Apple saying that the 1TB Seagate hard drive in my 27" mid-2011 iMac is apt to fail anytime. Apparently they used some bad hard drives in the mid-2011 27" iMacs which are problematic so they're offering me a free replacement to a brand new hard drive. I'll be sending in my iMac for the replacement sometime in the next few days.
In preparation for it, I've backed up my entire system using Time Machine into an external harddrive. The backup is up to date & includes all system files. I've also made a Lion install disk on an 8GB USB flash/pen drive using Carbon Copy Cloner.
My question is: When I get my iMac back after the hard disk replacement, will I be able to restore my iMac to EXACTLY the way it was before the replacement using the Time Machine backup & the Lion install disk that I've prepared? When I mean EXACTLY, I do mean EXACTLY, e.g I don't have to re-install all the programs I have, my settings for the programs I have will stay intact, everything is where it should be etc...i.e EXACTLY the way my iMac is right now.
If yes, how do I do it? I've read Pondini's guide: http://pondini.org/TM/14.html
However it is less than clear on certain points, e.g in my case, which one do I have to use to restore my system to the way it was...the Time Machine backups I have on the external HDD or the Lion install disk that I made using Carbon Copy Cloner? And how do I go about doing the restore?
I'd appreciate any & all help given. Thanks in advance!

daniirwan wrote:
baltwo: Thanks for your input! I didn't think of wiping the old HDD before sending it in for the replacement..all those sensitive user data! One question: What's a FWHD?
Already answered. Just note that FW is much faster than USB. See http://help.bombich.com/kb/troubleshooting/how-long-should-the-clone-or-backup-t ake for details.
I already have CCC installed so I'll probably try it out. Are the steps outline here the one that I should do to restore the CCC clone when I get my Mac with the new HDD back? See: http://help.bombich.com/kb/overview/restoring-data-from-your-backup#full_volume_ restore
Yes.
Another question: while I'm booted on the backup/clone, and just after I've wiped the old HDD, how do I reinstall the OS to create a generic user account? Will I have to use a Lion install USB disk?
No. IIRC (if I remember correctly), you can either use a saved Lion installer (hopefully it exists on your backup/clone) or use the Recovery HD. If you have the USB stick w/Lion installer on it, use that.

I want to upgrade my 2007 Mac desktop to 10.5 Leopard. I am currently running on 10.4.11. I have put the leopard disk into the drive and all it does is make a weird noise and then spits the disk right back out. It doesn't do this with other disks. HELP

I want to upgrade my 2007 Mac desktop to 10.5 Leopard. I am currently running on 10.4.11. When I put the leopard disk into the drive all it does is make a weird noise and then spits the disk right back out. It doesn't do this with any other discs, only this software. Is it still possible to update this computer?

Yes. Try Amazon.
Before you do upgrade to Snow Leopard, make sure your Mac meets the requirements.
Mac OS X v10.6 Snow Leopard - Technical Specifications
Make sure the disc you tried using doesn't have any fingerprints or smudges on it. The optical drive can't read the disk otherwise.
If your Mac won't read the disc, might be a good idea to rule out any problems with the startup disk BEFORE trying to upgrade the system.
Using Disk Utility to verify or repair disks
Message was edited by: Carolyn

Leopard disk replacement?

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