Leopard Update and Entourage

We updated the firmware update for Leopard and now our Entourage program appears as if its never been used - mail account was lost and all emails are gone. Has anyone had a similar experience or suggestion to retrieve mail/contacts?
Thanks

Hello,
Entourage on my Air has lost the main (and only) identity. All my mailbox folders are empty and it is as if I just loaded Entourage for the first time. When I go to account settings there are no accounts in the box to choose from. However when I go to the root:
~/Documents/Microsoft User Data/Office 2008 Identities
I can see that there are 20 files in the main identity folder that range in size from 1.18GB and get smaller. I suspect these are the files associated with my Entourage Account that is missing. How can I restore the original Account?
Also, I have SyncTogether but it was after a snyc using syncTogether that I noticed the problem. I have also noticed that all the contacts have lost some info such as categories.
I would just like to restore the messages as I was on business with my Air for the last 2 weeks and really need what I have lost. Can anyone help with this?
Thanks!

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Snow Leopard - Safari and Entourage 'drop out' after a period of inactivity

Ever since I loaded up 10.6 (and later 10.6.1), both Safari and Entourage get the beach ball when my system has been inactive for an hour or more (time based problem?). Doing resets, clearing caches etc. do not seem to have any effect. The only effective way to get Safari/Entourage back is to restart the system (I thought I had left this behind when I waved good bye to PCs). Sometimes it appears that running Network Diagnostics has cleared it but this is not absolutely reliable.
My ISP tells me the system is up/available and it can 'talk' to my modem and they imply that it is an Apple software problem. Apple imply my modem is on the blink but get me to push some keys and the problem 'temporarily' goes away until after the next period of inactivity.
Any help would be appreciated.

Have you considered using wicd? I use it on this computer, and have had no problems with it. However, to be fair, the packages on this pc haven't been updated for a LONG time, so it is possible that if i updated it, I'd have the same problem. You didn't mention a wireless connection daemon, so I thought that I'd ask.

Security update and ENTOURAGE

Yesterday I did the last update for the Apple security in OS 10.3.9. Today my eMail program Entourage would not start and just tell me it can't find its database.

Had nothing to do with the upgrade.
A regular Entourage 'bug appierence' just coincided with the upgrade.

Mac Pro Boot slow after Leopard Update and Carbon Copy Cloner

I just purchased a 1TB Internal hard drive - Seagate Barracuda 7200rpm - and used Carbon Copy Cloner to clone my original hard drive (which is running Tiger). Everything seems to be normal, except the the long boot up process. The desktop appears, the dock appears, and then there is a long pause of 20 to 30 seconds before the drives mount and and the desktop folders appear. I have 10 gigs of RAM, I have rebuilt the Directory with Disk Warrior 4.1, and also repaired the disk permissions (although some of them state that they can't be repaired). When I reboot from my original 250 Gig hard drive, the boot is lightning fast. Any thoughts? I have many third party software programs installed and am trying to avoid a fresh Leopard Install. Thanks, this is my first post!

this may happen on the first boot on a cloned drive because the system has to rebuild various caches that are not cloned. it should be back to normal boot speed after that.

Photo window won't open since Leopard update

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I tried importing new photos by inserting the media card which usually opened Iphoto where I could click "import" but although the icon for the card reader shows up on the desktop, Iphoto's window does not.
When I click on the card reader icon where only the most recent UNimported photos exist, a list of Canon folders show. I don't have anything Canon.
Those most recent images show in Cover Flow: the path is Device, DCIM folder, 197Canon folder, image.
Has anyone else had trouble with the Leopard update and Iphoto?
What should I try?

peeno
Welcome to the Apple Discussions.
Start with the troubleshooting basics:
1. Repair Permissions using Disk Utility
2. Delete the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. You'll need to reset your User options afterwards.
3. Create a new account (systempreferences -> accounts) and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.
Regards
TD

Airport problems after leopard update

Hello, guys.
I need your support to solve a "mistery". I remember a similar post 4 or 5 months ago but in this case issue was solved with the next patch.
I have been installing several leopard updates and now I can't connect me to my wireless lan. Leopard cannot understand my password.
No problem if I want to connect me to unsecure wireless lan.
I think that is a problem with the password entry window code.
Some kind of suggestion ?
Thsnks in advanced.

Hi cbejarano!
As requested by a brody, a Host, has relocated your Topic, to a more appropriate Forum.
As it has been transferred, it is not necessary for you to repost elsewhere, at this time.
But also for future reference, please review the first entry How To Post A New Topic, on Feedback About Discussions.
That is the Forum where you erroneously posted your issue.
Numerous new members also post first entries there, so you are not alone!
Hence the need for explanatory tips!
Enjoy Your Stay In  Discussions!
ali b

Installed 10.5.3 update and bye bye

I have never had one issue with my mac ever. I installed Leopard and everything was fine, I got my first OSX update and installed it. As soon as it was done I started having problems just about any program I was in online or offline would run for a bit but slowly, then I would move the mouse or click something and there was the spinning ball of death, and then the program would crash. So then it would pop up the would u like to report box and I would say yes, and typing it would pop up another box but when I would fill out the problem and push send it would say (and I can't remember exactly) but could not send and another 2 or 3 box's would pop up. After about 4 times filling them out and sending and it saying not sent. I just hit ignore or no. Still all my programs dyeing on me I thought maybe I should reboot. So I did and my computer has been gone ever since I only get the apple and spinner but before that the world in a box followed by the finder file ? file. I have taken to the genius bar they did a bunch of stuff, to no outcome, and I bought a 500GB external hard drive and tried to boot off macbook save everything then erase and reinstall and transfer back. done every trick everyone has said to do run every fix program I have been given or have and they all say everything is fine and all my hardware is running perfectly, it just seems to be saying that there is no Osx installed to boot from and wont boot off other mac either. What has happend. And is apple gonna step up and help. Because from what I have read online this has happend to a bunch of people? HELP!

Thanks MacJack, u were close let me clarify. I went to apples genius bar twice we started with the basics like option start to boot no go, he tried a couple other things, like a control option shift delete thing that ran a test I passed. Eventualy he broke out his own personal external HD with every os on it and booted from there sorta it showd his HD and A secondary one (mine) he checked and all my stuff was still there. But he found nothing to fix he commented on how clean my computer and system was, but long line not a lot of time. With his HD disconnected nothing had changed we ran the tech tool pro test which checks every piece of harware in your computer and I passed all. We ran the test at the option start mode that is offered and it offers two test basic and extended we ran extended now this is an apple test and says right under extended if you pass you have no hardware issues and that u should call apple and ask them if they are having any issues with any of your software. Passed. So guy says I think what we should do is just leave it here I'll boot up from my HD back up all your stuff. Then erase and reinstall everything up to the software upgrade, then plug my HD back in and put all your stuff back. But he said 8 days and 150$ so I said I'll sleep ok it. He then gives me a number to a local shop here in town thats been keeping mac users going here for 23 years I think 25 something like that he says they'll do it cheaper same day. So I go there same routine and outcome but he says 65$ but no back up to external HD he says hes going to remove my HD replace with brand new install everything, then sled my old HD boot it off the now new HD and put back, this includes extra labor charges he does not know how much and the cost of whatever new HD I choose. So I say what's the 65$ for minnimum just to touch it. I ask why a new HD when every test says it's fine. He want's to guarantee his work. I decline a few days later thinking about how dumb I am for not have backing up my HD along time ago, I think I need a external HD anyway why not go buy one install mac osx 10.4 & 10.5. And then boot my own computer off my own external HD and back up, erase reinstall and transfer back. Then I have a back up of my own I should have already had. Back at the apple store talk to guy about it he says ya great Idea helps me pick out a HD and I'm off untill I get home and can't figure out how he and the other dude had there install software installed on there external HDs so I call the HD company, they say don't do that. Why? Blahh blahh blahh. What do u suggest. He says do u have another mac with osx on it ? Yes. Connect them together USB, FireWire however u want your computer will boot up from that drive connect your external HD to the other computer and back up all your stuff disconnect everything reconnect your computer erase reinstall plug in HD transfer your Gold. Whooooo hooooo! I'm elated except two days of trying and it will not boot off of anything. (except dudes) HD which HD guy says is bad news danger! And yes I have never had a single problem nor heard of a mac that just stops running, untill now I have found hundreds of people that had the same thing happen no solutions (for the ore intell macs) anyway. Just yesterday I found a blog were a whole High school who all had iMac G4s round base just like mine installed the Leopard update and bye bye for all there network. Apples gotta know if our machines are in great shape as far as hardware then installing a software update that eats your computers brain, is something they should step up and fix. At there cost.

Have updated from Snow Leopard to Lion with Safari Version 5.0.5. Now I can not update to Safari 5.1. There is no update in the Software Updater, and on the apple-download page, I only found a Safari 5.1 for Snow Leopard. When executing it, there is an e

I have updated from Snow Leopard to Lion with Safari Version 5.0.5. Now I can not update to Safari 5.1. There is no update in the Software Updater, and on the apple-download page, I only found a Safari 5.1 for Snow Leopard. When executing it, there is an error message, that it is for 10.6 only.
It seems that I should have first updated Safari, and then only to Lion, which I didn't. Any idea how I can fix this now without having to rollback to Snow Leopard, update Safari and then go back to Lion?

Try this Safari5.1 from the installer package
http://www.filefactory.com/file/cc9005d/n/Safari.pkg.zip
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I updated to snow leopard recently and when i turned on my macbook every file from pictures and music was on my desktop.. are these copies? is there an easy way to put them where they belong like music with itunes, pictures in iphoto and so on

Hi, I updated to snow leopard recently and when I turned my macbook back on icons from every file of pictures and music i have were all over my desktop
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If the icons have a black arrow bottom left corner, then the icons are just aliases, not the Application itself. You can move those icons to the Trash.

Have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!

have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
The configure bar gets about an 1/8 full and then just does nothing. I think its lists the update as combo update? cant remember with out checking.
I have tried to do the disk verify and repair but this has made no difference.
Please let me know what i need to do, I have reformatted the mac just to start over as was clogged with a lot of useless data, I had installed lion (10.7) from the app store previously and now cant seem to find a way to re install lion. I hope I dont need to pay for it again?

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If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
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I have upgraded Snow Leopard with Combo 10.6.8, the supplemental update and fixed permissions, but still can't open app store to upgrade to Mountain Lion. I am on the Cayman Islands. Thanks for the help!

I have upgraded Snow Leopard with Combo 10.6.8, the supplemental update and fixed permissions, but still can't open app store to upgrade to Mountain Lion. I am on the Cayman Islands. Thanks for the help!

Don't be afraid to bump this topic. There's also an App Store forum where you might repost this question, but give some of these details in your post. I'd rephrase the topic to something like "Can't use App Store to upgrade." (Instead of can't "open".) Then give the details.
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store

Software Update and Disk Utility no longer work (Leopard)

Hello. After upgrading yesterday from 10.4.11 to 10.5.0 then updating to 10.5.1 I find that repair / verify permissions no longer works (it just hangs after starting).
And the same with Software Update, it starts the check then just hangs. Grateful for any ideas!
Overall I am finding Leopard much slower in operation than Tiger. Peter

Create a new admin account with Apple menu -> System Preferences -> Accounts and see if the issue duplicates itself logging into that account. That will say if the issue systemwide, or just localized to the a bad user cache file. If the issue persists in the new user, you can try looking in the System -> Library and Library -> Cache, Applications Support, and ByHost folders for cache files relating to Software Update and Disk Utility. Once you find them, carefully extract them to comparable folders on your desktop you create (i.e. name one systemlibrarycache) so you know where you go them from, and restart your Mac. If the issues go away after two restarts then it is just one set of bad cache files. If the issues return after two restarts, you have something generating bad cache files which needs a more system wide repair tool.

HT1444 can I upgrade or update OS 10 10.5.8 to snow leopard, lion and mtn lion

How can I upgrade my operating system from OSX 10.5.8 to snow leopard , lion and mtn lion

Call 1 800 MY APPLE
Ask for 10.6
Get disk, install.
Run all software updates.
App Store in the dock can then get you 10.7 or 10.8

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Oh and it also says:
Missing component: /Library/Printers/Lexmark/Drivers/.Resources/5600-6600 Series Color 2.lut

Problems with Security Update and Leopard Re-Installation

I downloaded the new software update onto my Powerbook. When I restarted my computer, it got stuck at the loading screen. I did an Archive and Install and reverted back to Panther. Now I am trying to re-install Leopard, but the download will not start (it just says "calculating" but nothing happens). I think the security update messed up my system and I want to know what I should do.

Alex Kramer wrote:
I downloaded the new software update onto my Powerbook. When I restarted my computer, it got stuck at the loading screen. I did an Archive and Install and reverted back to Panther.
I presume you were not using TimeMachine.
Now I am trying to re-install Leopard, but the download will not start (it just says "calculating" but nothing happens). I think the security update messed up my system and I want to know what I should do.
What "download" are you referring to? A Leopard update? Which one.

Leopard Update and Entourage

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