Less then 2 month oldThinkpad Yoga Hard Drive crash, over a month for new HD to be sent out

My Daughter's thinkpad yoga HD crashed on friday.  Called technical support and were told a new HD and technician would be delivered on  Monday.   Monday came and wasn't delivered, called back and was told it would be here in 3 days.   Called back today and have been told 11/28 at this point.  Has anyone else experienced this issue?  We bought the warrenty and now it is not being honored.  She is a freshman in college and can't do until the 28th without here computer.  They refuse to send a new laptop.  This is some of the worst customer service I have ever experienced.

Same for me, MacBook bought in December 2006 in Germany with 2 GHz Processor, 2 GB of RAM and 160 GB hard drive,
first drive crashed in december 2007, second drive just crashed in november 2008,
both drives were the Hitachi HTS541616J9SA00
now the replaced drive is again a Hitachi HTS541616J9SA00
I asked the Apple Service Center to put in a drive of another brand (I would pay the difference to the drive covered by the Apple Warranty Program) but Apple said they could only put in the HTS541616J9SA00 drive, otherwise I would need to pay the entire price of a different hard drive of my choice.
After doing some research on the internet, the Hitachi HTS541616J9SA00 seems to be a good hard drive, no known issues of premature breakdowns.
I have used many Apple and Windows notebooks since 1995 and never experienced a drive crashing after less than one year. Now I have repeated drive crashs in the same Apple notebook.
Since the drive model seems to be OK, I really have a suspicion of a hardware bug in the MacBook.

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