Level of spam protection

Question

I remember once changing the level of spam protection in my Verizon email.  There was a slider.  I increased the protection to a slightly higher setting.  Now, unfortunately, a lot of my legitimate stuff goes into spam.  I click on the legitimate message (which winds up in the spam folder) and then click "not spam."  But that doesn't seem to help with the next email from the same sender.  Does that slider still exist?  Can I lower the level of protection?  I forgot how I got to it.  And, if it doesn't exist, how can I tell my spam protection to "ease up" a little bit and accept mail into my inbox from more senders?

Answer 1

john8147 wrote:
I remember once changing the level of spam protection in my Verizon email.  There was a slider.  I increased the protection to a slightly higher setting.  Now, unfortunately, a lot of my legitimate stuff goes into spam.  I click on the legitimate message (which winds up in the spam folder) and then click "not spam."  But that doesn't seem to help with the next email from the same sender.  Does that slider still exist?  Can I lower the level of protection?  I forgot how I got to it.  And, if it doesn't exist, how can I tell my spam protection to "ease up" a little bit and accept mail into my inbox from more senders?
There's no slider for Verizon's SpamDetector that I know of.
If you are consistently having issues with the same senders though, you can always add them to your Safe Senders list.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."