Lightroom CC was installed. But Lightroom CC crashes immediately when opened. How do I fix this?
All seemed to go well during the installation. When I first opened it from the CC tool I got the start up screen momentarily, then it closed on its own. Further attempts to open Adobe Lightroom resulted in the icon briefly appearing in the dock, then disappearing again within a second.
HI Richard-
It sounds like you are experiencing this issue...see link below for details:
CC applications close immediately after launch
Pattie
Similar Messages
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I just reinstalled Photoshop CS5 on my laptop but it keeps crashing upon startup. How can I fix this?
Check the last two threads in this discussion: http://forums.adobe.com/thread/642566
If this did not help, I'd encourage you to try posting on the Photoshop forum: http://forums.adobe.com/community/photoshop -
CS4 Photoshop on Power Mac G5 crashes using file open, how do I fix this?
I have uninstalled and reinstalled the entire CS4 Suite, I get the same result.
Here is more of the log.
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x0000000092a9fc98
Crashed Thread: 0
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSCFData _fastCStringContents:]: unrecognized selector sent to instance 0x12e986f0'
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x92a9fc98 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 0
1 libobjc.A.dylib 0x95ac14e8 objc_exception_throw + 68
2 com.apple.CoreFoundation 0x92aa6eb4 -[NSObject doesNotRecognizeSelector:] + 164
3 com.apple.CoreFoundation 0x92aa54b0 ___forwarding___ + 332
4 com.apple.CoreFoundation 0x92aa5744 _CF_forwarding_prep_0 + 212
5 com.apple.CoreFoundation 0x92a52508 CFStringCompareWithOptionsAndLocale + 256
6 com.adobe.Photoshop 0x002cccf0 0x1000 + 2931952
7 com.adobe.Photoshop 0x008e6684 0x1000 + 9328260
8 com.adobe.Photoshop 0x008e6a18 0x1000 + 9329176
9 com.adobe.Photoshop 0x0084edc4 0x1000 + 8707524
10 com.adobe.Photoshop 0x000889b4 0x1000 + 555444
11 com.adobe.Photoshop 0x00089974 0x1000 + 559476
12 com.adobe.Photoshop 0x0008e428 0x1000 + 578600
13 com.adobe.Photoshop 0x0008d23c 0x1000 + 574012
14 com.adobe.Photoshop 0x0007f1d0 0x1000 + 516560
15 com.adobe.Photoshop 0x00081ff0 0x1000 + 528368
16 com.adobe.Photoshop 0x00082274 0x1000 + 529012
17 com.adobe.Photoshop 0x0084404c 0x1000 + 8663116
18 com.adobe.Photoshop 0x0007f578 0x1000 + 517496
19 com.adobe.Photoshop 0x002c1de4 0x1000 + 2887140
20 com.adobe.Photoshop 0x002c221c 0x1000 + 2888220
21 com.adobe.Photoshop 0x00003498 0x1000 + 9368
22 com.adobe.Photoshop 0x0000319c 0x1000 + 8604
Thread 1:
0 libSystem.B.dylib 0x96af2910 kevent + 12
1 com.apple.CoreFoundation 0x92a099b0 __monitor_file_descriptor__ + 88
Thread 2:
0 libSystem.B.dylib 0x96ab1238 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x96af4384 _pthread_cond_wait + 1336
2 com.adobe.amt.services 0x09262f54 -
I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas? Thanks.
yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this! -
Installed Maverick today - all looks OK except iBooks crashes immediately when opened on my 15" Macbook Retinal?
I thought these strips are caused by PCIe , second video card, but then I launched virtual machine (just to make computer switch to the second video adapter to see it something will change). Now virtual machine is working in the background, Mac is working on the second video adapter - nothing bad happens.(just as before)... But then suddenly, out of nowhere it ether gets freezed or strips appears on the screen(as on photo above)
Video how it freezes
http://youtu.be/uTrWuvphNQs
I was just continue "working" with that and then happen this:( please see video attached)
http://youtu.be/QM7oCRlzt9M it lasted for ~20 second and I was pressing some random keys on the keyboard... And then it got back to normal.. :/// -
My old laptop broke so I got a new one. I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it. How do I fix this?
There is no serial number for CC Cloud versions. They are authenticated via your Adobe ID.
Sign in to your Cloud account with your Adobe ID and download the software via the Cloud app. -
We have three users on my home desktop and since I upgraded to 8.0.1, Firefox has been deleted off of their accounts. I've tried installing it separately, but it still won't run. How can I fix this problem?
See:
*http://kb.mozillazine.org/Browser_will_not_start_up -
i installed facetime for my mac and now when i make a call it goes through i can see and hear them perfectly but they cannot, i am "frozen" so how do i fix this?
When I try to make a call it will go through and I can hear the other person but they cannot hear me, is there a setting that disables the speaker when using the headphones to try to make a call, also speakerphone automatically goes on when I start a call which I do not like, any suggestions how to fix this?
I also have this problem........... -
There's a black space at the top of my window, and when I open the browser, my home page comes up but the address line is blank. How do I fix this?
-> Tap ALT key or press F10 to show the Menu Bar
-> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now do this:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Zoom -> click "Reset" -> Page Style -> select "Basic Page Style"
-> go to View Menu -> Toolbars -> select Menu Bar and Navigation ToolBar -> unselect All Unwanted toolbars
-> go Tools Menu -> Clear Recent History -> '''Time range to clear: select EVERYTHING''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache, Site Preferences''' -> click "Clear Now"
-> go to Tools Menu -> Options -> General -> When Firefox starts : select "Show My Home Page" -> Type the address of the website which you want to be your HomePage e.g. http://www.google.com
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Use Custom Settings for History"''' -> REMOVE Checkmark from '''"Permanent Private Browsing mode"''' -> place CHECKMARKS on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window
4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"
-> '''REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES'''
-> '''When using the Location Bar, suggest: select "History and Bookmarks"'''
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> Click OK on Options window
-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons later. Check and tell if its working. -
I've downloaded the entire software(the free trial) but now it wont open. how do I fix this?
You can although did it not also identify a troubleshooting document for you to use? The package for support option will simply make the installation log available for Adobe employees to review. If you would like to respond with your token number I would be happy to look at the log file.
Alternately you can follow the directions listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. This is exactly the same process which I would use to review your installation log. -
When I started up itunes on my PC I get this error: a required itunes component is not installed. please repair or reinstall ituens (-42404). How can I fixed this? I uninstalled it at least 6 times. Not exactly sure what I'm suppose to repair either. It also says it is syncing my ipod but when I go to disconnect/eject my ipod it says that it is unable to disconnect because files are being used in a program. When it finally disconnects there is no music on my ipod. The gym just ***** with out my ipod. Makes it eiser to not go! Someone please help me!
Use the instructions here to completely remove/uinstall all iTunes/Apple software and componenets and then start from scratch.
http://support.apple.com/kb/HT1923
B-rock -
My text message count says 2, but I have no unread messages. How do I fix this?
Ok! I went to Settings then to Messages and then turned off iMessaging and turned off everything I could in the Messaging area and then went to the Home Screen and those pesky unread messages were gone! So I went back into settings and turned everything back on, solved my problem.
The only thing I had to do was resign in for iMessaging. -
I've been working on our church website and all of a sudden this week, my computer will not connect to the site. I keep getting a message saying that the the connection to the server was reset while the page was loading. Does anyone have any ideas of how I can fix this?
The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]] -
i bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?
Hey jtom234412,
Thanks for the question. Based on the information you have provided, it sounds like your device is not detected in iTunes for Windows. The following resource may help resolve this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Furthermore, if your device is in recovery mode (displaying an iTunes symbol, with a plug), see the relevant information under Step 5.
Thanks,
Matt M. -
Okay so my IPod touch 4 won't play music through any headphone I put into the port. I've tried it with 4-5 different headphones but it still won't work. How can I fix this? This isn't the first time something like this has happened but it has never stayed this way for such a long time. If I have to send it in for repairs I will but I'm not sure if its under warranty
To check for warranty coverage:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for theother 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit -
My external Apple USB Keyboard letters doesn't work, but the numbers do. Why and how can I fix this issue? Also, When I open the Keyboard Viewer, the letters will highlight only if I hold the modifier key(s) "Control" or "Control and Option". I really need help with this. I don't have any other computer to try it on, so I will have to test it on a friends computer sometime. But perhaps solutions that I can try right now? Thanks.
Hello there, IDuncan23.
The following Knowledge Base article has some great troubleshooting steps you can follow to work on resolving your keyboard issue:
One or more keys on the keyboard do not respond
http://support.apple.com/kb/ts1381
Thanks for reaching Apple Support Communities.
Cheers,
Pedro D.
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