Lightroom trial download problem ?

Any thoughts please ? I tried downloading a trial of Lightroom. After 8 hours it started the download and then an error message saying can't be done and system disconnected, I am now getting emails giving suggestions on how to get the best out of the trial. So the system assumes I have downloaded the trial. So now I have no trial and I assume if I try again it will say sorry, you've already got it. How do I get this resolved ?

Hi mcmre1,
Please follow the steps mentioned in the kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and try installing again.
You may try the direct download in case of any issue: http://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html .
Kindly follow the very important instruction before download.
Regards,
Romit Sinha

Similar Messages

  • PE8 Trial Download Problems

    I downloaded PE8 and PSE trial Downloads on to my desktop computer and found that my hardware was not sufficient to run the software. I then decided to try again with my laptop so I downloaded PSE with no trouble. I should be so lucky with PE8. No, I have tried three times. The first time I later realized that my machine needed some updating so I updated and tried again. The next time a folder was made but after there was  nothing in the folder. Same thing happened the third time around. There were no errors or anything out of the ordinary with the exception that the folder was empty. Any thoughts?
    Bojomo

    Some folk have had issues with the downloads, but most of those were either with their browsers, or things like their AV and pop-up blockers. Since you got both to download before, and got PSE to download now, I'd not suspect that you are having issues with either your browser, or with AV/pop-up blocking, but you can check those things out.
    Given the timing, and the fact that the Adobe.com site has been undergoing general maintenance, along with the forum servers, AND PrE 8.0.1 has been released, my guess would be that either the maintenance, or maybe an updated download file, is getting in the way. As far as I know, the patch is only available via AutoUpdater, but I'm sure that Adobe is working on a downloadable patch, and is probably updating the trial of PrE 8 also. I'd give Adobe just a bit of time. Let them get the site back up 100% and then check to see if the trial might have also been updated. Were I Adobe, I would likely have pulled the trial, until it could be patched to 8.0.1. Remember, that is but a guess.
    Good luck,
    Hunt

  • Lightroom 4 download problem

    Hi I would like help with regards to downloading Lightroom 4. I am currently using the trial version of CS6 and I am looking at buying both CS6 and lightroom 4 but would like to try before I buy.
    The problem I am having is, when I click on the download button nothing happens, I don't even get the windows circle in the tab bar at the top of the page. my popup blocker is turned off and I have certified the site as safe.
    Any help would be greatly appreciated.
    Matt

    Troubleshoot Adobe Download Assistant
    Mylenium

  • Acrobat XI Pro free trial download problems

    Hi,
    I'm trying to download the free trial of Acrobat XI Pro, and have downloaded the Adobe Download Assistant, but when I run it, I get the following message:
    Sorry, an error has occured.
    The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author.
    I currently have Adobe Reader X installed - do I need to uninstall to get this to work?
    Thanks

    you can try a direct download to see if that circumvents the issue,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • LiveCycle Designer ES 4 trial download problem

    Hi,
    Im trying to download LiveCycle Designer ES 4 trial here http://www.adobe.com/cfusion/tdrc/index.cfm?product=livecycle_designer but nothing happens. When trying downloading with Explorer an error message comes up saying:
    We're sorry, we encountered an error processing your request.
    Please try your request again. You may wish to try one of the following links:
    Is the link broken? If so does there exist a valid link somewhere? Could the problem be somewhere else?
    Thanks,
    Noora

    I tried downloading the trial again and now it comes up with an error 413 header too large https://www.adobe.com/cfusion/tdrc/index.cfm?product=livecycle_designer#state=%7B%22ac%22% 3A%22Adobe.com_TDRC_LivecycleD…
    Is there anyway to actually contact Adobe to fix this?

  • Free Lightroom Trial Download button

    I've been trying for two days now to download the trial version of Lightroom 4 as I want to see if I like it before I purchase it.  Am I doing something wrong or is the button just not working? HELP

    Troubleshoot Adobe Download Assistant
    Mylenium

  • Flash mac trial download problem

    hello,
    I've downloaded the mac trial of flash cs3 pro, which is this
    file :
    ADBEFLPRCS3_WWE.dmg
    but the download manager crashed just at 99% complete, I
    restarted it and resumed the download and it was fine, but I need
    to be sure of the download validity,
    so could anybody please provide the md5 checksum of the file
    ADBEFLPRCS3_WWE.dmg ?
    thx

    You'll still need to get your downloads sorted out to keep on top of updates.
    This problem comes up at least once every other day - a change of browser always seems to sort it.
    Which browser are you using? IE 9?

  • Lightroom trial download

    Good day I am trying to down load the free trial of lightroom if I click on Download nothing happens

    Troubleshoot Adobe Download Assistant
    Mylenium

  • Sketchbook Trial download problems

    I have downloaded the trial version of the above and got a message that it was installed successfully. Now what? (the funny little icon is in the top right corner of the desk top) I can't seem to find the programme to open it....? I seem to have this problem with any new software programme. I rarely get the software in the menu box with an arrow showing to drag the new programme into the App folder....am I doing something fundamentally wrong? I follow all the instructions when downloading, but the last bit doesn't seem to work...any help/input appreciated.
    Many thanks.

    If you go to the link
    When I downloaded iPhoto, I accidently lost internet, then I got back on, and it continued, now I can't find the file, so i went here> http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=Mac%2 0App%20Store%20Account%20and%20Billing
    then you can send a report to apple, they are very nice

  • Photoshop cs6 extended trial download problem

    i want to download photoshop cs6 extended trial version, but Download Assistant is only showing downloading option for photoshop cs6 standard.

    Installation files of Photoshop CS6 and Photoshop CS& Extended are always the same. So just download the Photoshop CS6 through the Download Assistant.
    If you buy Photoshop CS6 it will hide all Extended functions, unless you bought Photoshop CS6 Extended ;-)

  • Lightroom 5 downloading problem

    I have bought LR 5 and installed on desktop a couple of weeks ago without problems. I now want to download a copy to my new W8 laptop. Trying to download from Adobe site does not seem to work. Choses English, Windows and then click on Download and nothing happens ?

    Try this link:
    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5648&fileID=5657
    If that doesn't work, try a different browser.

  • Premiere elements trial download problems

    I seem to have downloaded adobe premiere elements 10 but I can't extract it?  I keep getting this "invalid checksum" pop-up.

    If the download is completed in the Adobe Download Assistant you can temporarily turn off the feature to verify the checksum.  The following steps will allow you to temporarily disable this feature:
    Open the Disk Utility located in Applications/Utilities
    Go under the Disk Utility menu and select preferences
    Deselect the option to verify checksums
    Try mounting your DMG file
    I would recommend turning this feature back on though after the installation is complete.  Also if you notice this happening on additional files it can indicate a problem with your Internet connection.

  • Lightroom 3 download problems

    I purchased Lightroom 3, does it work as a stand alone software, or do I have to access it from another software?

    As I said, the magic is all in the details. Operating system? Hardware? LR uses hardware acceleration, so this could be a graphics card issue but just as well it could be a problem with user privileges and file permissions or something we cannot even think of yet...
    Mylenium

  • Photoshop trial download problems

    everytime i try to download photoshop trial i cannot get past adobe AIR? i click accept an the download doesnt continue can anyone help?

    Manualyl download Adobe AIR from the Adobe site and install it.
    Mylenium

  • Premiere Pro CS6 Trial Download Problem

    Hey I'm trying to download the trial of Premiere Pro CS6 but everytime I try downloading it, it gets to 36% and just stays there. It says "Currently Installing AdobeHelp" but it doesn't move. This also happened when I was trying to download the trial version of In Design CS6 as well. I'm running in Windows 64-bit.

    Hi Trandy,
        Follow the steps mentioned below and let us know if this works:
    1. Close all the installation windows and navigate to Computer > Program Files(x86) > Adobe. You will have a folder name "Adobe Help". Please cut this folder and paste it on your Desktop. Do not delete this folder.
    2. Now re-start the installation and check if this works.
    3. If it is success, then move back the "Adobe Help" folder to the same location - Computer > Program Files(x86) > Adobe.
    Regards,
    Jairaj

Maybe you are looking for

  • Delete Command

    I am trying to add a delete command using DreamWeaver 8. I am using SQL. I add my Delete Command, however, since updating to Dreamweaver 8.02, I notice two additional columns in the properties and I am unsure what gets entered. I can see NAME which i

  • What kind of antivirus do i need for a macbook pro?

    i was going to buy mackeeper, but i read online that is not as good as it sounds,  i'm new with the mac so i don't if i need an antivirus, and if i need one, which will be the best option.

  • HDMI does not recognize TV as display

    HDMI is not recognizing the Vizio TV as addiontal monitor. Here are my computer details. I have tried using my friend's laptop which also has a HDMI port and his computer was able to recognize TV as an external monitor. I have tried everything like,

  • ABAP Proxy Set up and Load balancing

    Hi All, We have a SAP ECC 5.0 PRD server in our landscape. I need to set up ABAP Proxy in the server. They have implemented Load balancing in the ECC 5.0 PRD server. They have two servers (One Central Server and another APP Server) and one of the ser

  • Problem in restoring my iPhone 4

    HI... I tried to restore and update my phone software, itunes downloaded the software and it automatically updated the phone's it. Now during the initial configuration of the phone, it says that the software cannot be registered at the moment and tel