Link to external Word document does not work (in RoboHelp 8)

I am trying to insert a link to an external MS Word document (.doc) from HTML help (.chm) using RoboHelp for Word (version 8).  When I compiled in WinHelp 2000 format, I used the EF macro to do this.  We converted our Help project format and now the EF macro doesn’t work when compiling HTML Help.  Is there a way to do this?
By the way, I need to stick with using RoboHelp for Word.  Although I’d prefer to use RoboHelp HTML, my help project won’t convert correctly to RoboHelp HTML.

First of all, is it just this one project that has a problem compiling? Can you compile one of the tutorial projects? If so I think this may require a bit of dectective work to see what is causing the issue. Take a copy of your project. Now delete half the topics and see if it compiles. If it does, add some more content and compile again. If it doesn't compile, compile the other half. As a result of these actions (and by repeating) you'll be able to narrow down what the issue is.
Read the RoboColum(n) for mutterings on RoboHelp, Technical Communication Suite and technical communication.

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    >
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