LMS 3.2 (Solaris) db/backup problem
Hi team!
I have a LMS 3.2 on Solaris 10, and I have some problems after trying to install the last few DevicePackage:
1) several processes are not up, then I tried to restart DaemonManager from the console:
bash-3.00 # /etc/init.d/dmgtd stop
Daemon Management is not running.
INFO: Stopping DBEngine processes registered to Daemon Manager
WARNING: Daemon Manager could not stop DBEngine processes.
WARNING: Please run the command "/opt/CSCOpx/bin/dbstop.pl all"
WARNING: to stop DBEngine processes manually.
bash-3.00 # /opt/CSCOpx/bin/dbstop.pl all
Error retrieving dsns Can not open directory /opt/CSCOpx/backup/manifest;
bash-3.00 #
bash-3.00 # ps-ef | grep CSCOpx
casuser 28450 1 0 14:02:43? 3:04 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
casuser 28587 1 0 14:05:51? 13:38 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
casuser 28465 1 0 14:02:51? 1:27 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
casuser 28298 1 0 14:01:59? 30:15 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
root 605 21740 0 17:37:32 pts / 1 0:00 grep CSCOpx
casuser 28319 1 0 14:02:23? 0:29 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
casuser 28439 1 0 14:02:35? 1:06 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
casuser 28309 1 0 14:02:19? 29:07 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
casuser 28361 1 0 14:02:31? 2:25 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
casuser 28480 1 0 14:02:59? 0:38 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
bash-3.00 # kill -9 28450 28587 28465 28298 28319 28439 28309 28361 28480
bash-3.00 # ps-ef | grep CSCOpx
root 607 21740 0 17:38:29 pts / 1 0:00 grep CSCOpx
bash-3.00 # /etc/init.d/dmgtd start
INFO: backed up /var/adm/CSCOpx/log/daemons.log to /var/adm/CSCOpx/log/daemonsbackup.log
Daemon Management 3.9 starting. Log = (syslog) /var/adm/CSCOpx/log/dmgtd.log
bash-3.00 #
2) SelfTest Information:
database.pl
WARN No Data Source Found, No Database Self Test is performed
3) Directory "manifest" - not exist (/opt/CSCOpx/backup/manifest).
How to fix the database?
How to rebuild the directory "manifest" (/opt/CSCOpx/backup/manifest)?
Can some one help me?
The result is negative:
bash-3.00#
bash-3.00# ls -la
total 10
drwxrwxr-x 5 casuser casusers 512 Oct 11 10:12 .
drwxrwxr-x 33 casuser casusers 1024 Oct 10 21:00 ..
drwxr-xr-x 11 casuser casusers 512 Oct 11 10:19 0
drwxr-xr-x 11 casuser casusers 512 Aug 27 02:33 11
drwxr-xr-x 11 casuser casusers 512 Sep 10 02:32 13
bash-3.00# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -h -d /opt/CSCOpx/backup/
Restore Program Help
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
To run the restore command, the command syntax is:
/opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl <-d BackupDirectory> [-gen GenerationNumber] [-t TempDirectory] [-help]
BackupDirectory : Directory where the backup archive is present
GenerationNumber: Generation to be restored
TempDirectory : Temporary directory for the restore program
Default TempDirectory for this restore program:
/opt/CSCOpx/tempBackupData
Use -t TempDirectory to define your own temp directory
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Number of B/U generations kept are set on the 'Schedule Backup' HTML page.
The most recent scheduled B/U generation will be that with the highest number.
To restore a particular generation, use the command line option '-gen #'
where # is a generation number from the list below.
Generation 0 holds the most recent B/U executed from the 'Backup Data Now' page.
To restore generation 0, use the '-gen now' parameter.
bash-3.00#
bash-3.00# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -d /opt/CSCOpx/backup/ -gen 11
Restore started at : 2010/10/11 10:38:57
Please see '/var/adm/CSCOpx/log/restorebackup.log' for status.
ERROR: Cannot find the generation in the backup directory [/opt/CSCOpx/backup/].
Verify the backup directory and the generation
bash-3.00# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -d /opt/CSCOpx/backup/ -gen now
Restore started at : 2010/10/11 10:39:02
Please see '/var/adm/CSCOpx/log/restorebackup.log' for status.
ERROR: Cannot find the generation in the backup directory [/opt/CSCOpx/backup/].
Verify the backup directory and the generation
bash-3.00# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -d /opt/CSCOpx/backup/ -gen 13
Restore started at : 2010/10/11 10:39:10
Please see '/var/adm/CSCOpx/log/restorebackup.log' for status.
ERROR: Cannot find the generation in the backup directory [/opt/CSCOpx/backup/].
Verify the backup directory and the generation
bash-3.00#
I found directory "manifest" on the old server, it has been installed LMS 3.0 - can I use it? (current version of LMS 3.2)
There are still some methods or need to do to reinstall?
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LMS 3.2 on a solaris 10 server that had problems with ctm_config.txt in the past (https://supportforums.cisco.com/thread/2033941) now again has problems with the device selctor in UT. There are FATAL errors of the below type logged to CampusOGSServer.log:
[ Tue Oct 19 18:27:22 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server/Campus@sdeu1121/System Defined Groups/All Unreachable Devices
[ Tue Oct 19 18:30:52 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server
[ Tue Oct 19 18:33:03 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server/Campus@sdeu1121/System Defined Groups/All Unreachable Devices
[ Tue Oct 19 18:35:04 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/Pre-deployed
[ Tue Oct 19 18:35:05 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/User Defined Groups
To create the failure I go to UT > Reports > Report Generator => Switch Port Report > Switch Port Summary
The Device Selector that opens does not contain any devices and clicking on the Search Button produces the following error:
Problem with File /WEB-INF/screens/deviceselector/DeviceFilter.jsp!!!URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
also the following error is found in /opt/CSCOpx/MDC/tomcat/logs/stdout.log:
Oct 18, 2010 2:18:49 PM org.apache.catalina.core.ApplicationDispatcher invoke
SEVERE: Servlet.service() for servlet jsp threw exception
com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getServerProxy(OGSRuleExpressionUtil.java:102)
at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getClassDefUtil(OGSRuleExpressionUtil.java:123)
at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getInternalClasses(OGSRuleExpressionUtil.java:153)
at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getClasses(OGSRuleExpressionUtil.java:174)
at org.apache.jsp.WEB_002dINF.screens.deviceselector.DeviceFilter_jsp._jspService(DeviceFilter_jsp.java:158)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:692)
at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:594)
at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:506)
at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:966)
at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:614)
at com.cisco.nm.uii.taglib.framework.ContentAreaTag.doStartTag(ContentAreaTag.java:76)
at org.apache.jsp.WEB_002dINF.screens.popup_jsp._jspx_meth_embu_contentarea_0(popup_jsp.java:876)
at org.apache.jsp.WEB_002dINF.screens.popup_jsp._jspService(popup_jsp.java:693)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:692)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:470)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:405)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
at org.apache.struts.action.ActionServlet.processActionForward(ActionServlet.java:1758)
at com.cisco.nm.uii.UIIController.processActionForward(UIIController.java:380)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1595)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:491)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.cisco.nm.cmf.util.AccessLogFilter.doFilter(AccessLogFilter.java:128)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)
I did check the ctm_config.txt file in campus and cmapps directory, removed the ctmregistry and ctmregistry.backup files from /opt/CSCOpx/MDC/tomcat/webapps/campus/WEB-INF/lib, removed all files and directories below /opt/CSCOpx/MDC/tomcat/work/Standalone/localhost/ and restarted the services;
No change...
What I noticed when looking directly into CMF database is that "CampusOgsGroupCacheTable" is completely empty where as the following tables contain data:
CampusOgsGroupPropertiesTable
CampusOGSTagTable
CampusUserGroupAssociationTable
What could be the reason for this behaviour?
I yet thought about the option to export all the groups from CMF (or at least the campus groups) and drop all tables from OGS and re-importing the groups but when I try to do this I get the following error:
root@lms-server # ./perl ./OGSCli.sh -u admin
Enter CiscoWorks password:
Authentication succeeded.
INFO: Enter EXIT to quit from OGSCli prompt any time.
Enter an OGSCli task <export | import> [export]:export
Enter a filename to export groups:./OGSGroupExport.info
WARN: The group details in the selected file will be overwritten with the new export groups information.Do you want to continue? (y/n) [n]:y
Enter a User-defined Group hierarchy name to export or All to export all User-defined Groups from all applications [All]:All
INFO: The hierarchies of the User-defined Groups in all applications that are installed in all servers, will be exported to ./OGSGroupExport.info.
Authorization succeeded.
ERROR: Could not export the specified User-defined Groups hierarchies to ./OGSGroupExport.info.
ERROR: This could be because of one or more of the following reasons:
ERROR: * OGSServer process may not be running
ERROR: * Application or remote Grouping Server may not be reachable
ERROR: * Free disk space may be low
ERROR: * You do not have the required file permissions to create the file.
ERROR: See /var/adm/CSCOpx/log/CMFOGSClient.log for more details.
root@lms-server # ./perl ./OGSCli.sh -u admin -d
Enter CiscoWorks password:
Authentication failed.
Verify the username and password that you have entered.
root@lms-server #
just to be sure I upload the 2 ctm_config.txt files ....I was wondering about the fact that even CampusOGSServer was running, CTM could not allocate the necessary ports (netstat -a).Because everything seems to be ok I commented out
DYNAMIC_PORT_ALLOCATION=0
in ..../campus/WEB-INF/lib/ctm_config.txt
after stopping and starting CampusOGSServer (pdterm/pdexec) the device selector in UT was up and running again ...
I did a test with setting
DYNAMIC_PORT_ALLOCATION=1
result: UT device selector was broken
It looks like this line (no matter if set to 0 or 1) seems to break "campus CTM" on this server...
It is running for now, but there are still 3 issues open and I do not know if they are directly associated
1) OGSCli is still not working and finishes with this message:
root@lms-server # ls -al | grep -i ogs
-rwxrwxr-x 1 casuser casusers 3288 Nov 20 2008 OGSCli.sh
-rwxrwxrwx 1 root casusers 0 Oct 19 11:34 OGSGroupExport.info
root@lms-server # chown casuser:casusers OGSGroupExport.info
root@lms-server # ./OGSCli.sh -u admin
Enter CiscoWorks password:
Authentication succeeded.
INFO: Enter EXIT to quit from OGSCli prompt any time.
Enter an OGSCli task [export]:export
Enter a filename to export groups:OGSGroupExport.info
WARN: The group details in the selected file will be overwritten with the new export groups information.Do you want to continue? (y/n) [n]:y
Enter a User-defined Group hierarchy name to export or All to export all User-defined Groups from all applications [All]:All
INFO: The hierarchies of the User-defined Groups in all applications that are installed in all servers, will be exported to OGSGroupExport.info.
Authorization succeeded.
ERROR: Could not export the specified User-defined Groups hierarchies to OGSGroupExport.info.
ERROR: This could be because of one or more of the following reasons:
ERROR: * OGSServer process may not be running
ERROR: * Application or remote Grouping Server may not be reachable
ERROR: * Free disk space may be low
ERROR: * You do not have the required file permissions to create the file.
ERROR: See /var/adm/CSCOpx/log/CMFOGSClient.log for more details.
root@lms-server #
the /var/adm/CSCOpx/log/CMFOGSClient.log is attached and there seems to be some certification issues; I recreated the certificate and in the GUI it shows to be set and be valid...
2) these FATAL messages appear in CampusOGSServer.log and I am not sure if they are harmless:
[ Thu May 20 16:16:34 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server/Campus@sdeu
1121/System Defined Groups/All Unreachable Devices
[ Thu May 20 16:20:10 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server
[ Thu May 20 16:22:24 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server/Campus@sdeu
1121/System Defined Groups/All Unreachable Devices
[ Thu May 20 16:24:23 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/Pre-deployed
[ Thu May 20 16:24:23 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/User Defined G
roups
[ Thu May 20 16:24:23 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/User Defined G
roups/All-CE-NM
[ Thu May 20 16:24:47 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group 2
[ Thu May 20 16:24:50 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/IN-Devices
[ Thu May 20 16:24:55 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups
[ Thu May 20 16:25:03 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group 3
[ Thu May 20 16:29:01 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server
[ Thu May 20 16:29:02 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/All Devices
[ Thu May 20 16:29:02 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/Normal Devices
[ Thu May 20 16:29:13 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group 4
[ Thu May 20 16:29:14 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group A
[ Thu May 20 16:29:34 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group B
[ Thu May 20 16:29:35 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group C
[ Thu MOGSGroups.infoay 20 16:30:34 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/User Defined G
roups/DE-Switche-IOS
[ Thu May 20 16:30:39 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server
[ Thu May 20 16:30:39 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups
[ Thu May 20 16:30:39 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group 1
3) I found CampusOgsGroupCacheTable in cmf database to be empty on 2 different lms 3.2 installations (both solaris) but I cannot believe that this is ok due to some stored procedures pointing to this table to keep it on sync with CampusOgsGroupPropertiesTable -
currently there are 2134 devices in DCR; the customer originally had problems with UT reports and the error message "ogs_server_urn not found"; During troubleshooting I noticed that there were around 30000 instances in the job history; cleaning up the majority of these entries a problem with ArchivePurge job is left over:
this job always ends with a status of "Failed" and no files are purged; Around 20 - 30 mins after its start time a /opt/CSCOpx/java_pidxxxx.hprof file is generated but the job will stay in running state for the next 27 hours ... Then it ends with little information in the job log.
I attached some info which I collected during troubleshooting - and if necessary I also have trussed the PID at the very end before writing to the ResultSummary.obj until the process finishes.
Also the job was deleted and readded. The information collected is from this new job.
Does this point to a memory leak or is this just be a problem with the value for the ConfigJobManager.heapsize=512 in
/opt/CSCOpx/MDC/tomcat/webapps/rme/WEB-INF/classes/JobManager.properties ??finally changing the heap size did not resolved the issue, but investigating this a little further showed why...
the archive files for around 2100 devices where never purged in the past and due to restore of the databases over a few LMS releases (i.e. years) there where about over 1.2 million files...
finaly with a wrapper script that purged the archive for the devices one by one for a specific time range the amount of files where dramatically reduced /opt/CSCOpx/bin/cwcli config delete -u admin -l doing$host.log -device $host -date 01/01/2000 01/01/2010
to get a feeling of the work that must be done: ...the script ran for 12 days ... (good, that this installation is running on solaris)
but now it is solved! -
LMS 4.1 - Solaris 10 Filedescriptor-Limit reached Tomcat-Process
Hi all,
environment: Oracle/Sun HW T5140 with Sol10 u9
last friday we had a HTTP 500 Error-Message trying to connect to web-interface of LMS 4.1.
After some troublehooting (/opt/CSCOpx/MDC/tomcat/logs/stdout.log) we discovered tomcat-problems unable to open Sockets.
WARNING: Exception executing accept
java.net.SocketException: Too many open files
at java.net.PlainSocketImpl.socketAccept(Native Method)
at java.net.PlainSocketImpl.accept(PlainSocketImpl.java:408)
at java.net.ServerSocket.implAccept(ServerSocket.java:462)
at java.net.ServerSocket.accept(ServerSocket.java:430)
at org.apache.jk.common.ChannelSocket.accept(ChannelSocket.java:312)
at org.apache.jk.common.ChannelSocket.acceptConnections(ChannelSocket.java:667)
at org.apache.jk.common.ChannelSocket$SocketAcceptor.runIt(ChannelSocket.java:878)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:662)
Seachring thru Sun-Tuning docs I found following kernel-parameters for Filedescriptor tuning
rlim_fd_cur and rlim_fd_max
Settings on un-tuned Solaris 10 system
</proc/5142/fd># echo rlim_fd_max/D | mdb -k
rlim_fd_max:
rlim_fd_max: 65536
</proc/5142/fd># echo rlim_fd_cur/D | mdb -k
rlim_fd_cur:
rlim_fd_cur: 256
With setting parameter rlim_fd_cur up to 1024 in /etc/systems I tried to tune Tomcat behavior.
Are there any known but unfortunately not documented Best-Practise kernel-parameter settings for CiscoWorks LMS 4.1
running on Solaris 10 SPARC-Systems?
Thanks for any feedback
LotharI have had this 3 times with LMS 3.2 installed on solaris 9.
I am wondering if you DCRDevicePoll service is still running correctly? This is the process that checks for device reachability (ICMP and/or SNMP) of the DCR devices. I found that this process is hanging from time to time and assume that it is interfering with some other process (I think IC polling/collection or Config polling/collecion).
I was unable to get the poll job running again without stop, delete and recreate it.
Have you observed simmilar issues with the poll job while the "file descriptor" issue was occuring?
btw. ... I doubt that adjusting these parameter will prevent the problem... -
LMS 3.2 DFM email notification problem
Hi,
I got a problem in a newly installed LMS 3.2 with the DFM email notification.
I can see the alerts appering on Alerts&Activities, but DFM would not send any emails.
I can get emails from other moduls of LMS. CS sends me emails from successfully backups.
The SNMP Server works fine. The settings are ok.
I already reinstalled DFM.
I have seen a thread exists on supportforum.cisco.com with the same problem.
(https://supportforums.cisco.com/message/3033101#3033101)
Maybe anyone have the answer to this problem.
Thanks,
C8-NetzwerkThis looks like an issue I am currently tracking. I have written a patch which should correct this. You can get the patch by opening a TAC service request, and having your engineer contact me directly.
Please support CSC Helps Haiti
https://supportforums.cisco.com/docs/DOC-8895
https://supportforums.cisco.com -
EPMServer processes don't die after dmgtd stop - LMS 4.2 Solaris
I am unable to kill EPMServer processes after shutting down LMS 4.2 on Solaris 10. There are still 60 or so EPMServer processes running. Killing them manually does not work as they appear to restart again after killing. Only way to knock them off is to reboot the system. Why does dmgtd stop not kill all LMS processes and is there a patch required for LMS 4.2 or Solaris 10 that would help?
EPMServer processes attached:
Thanks.Any luck on resolving this problem? This is happening on multiple servers. Cannot kill EPMServer processes manually or by running .../etc/init.d/dmgtd stop to kill server. Killing processing directly will respawn same processes again. Only recourse is to reboot with these processes active.
: ps -ef|grep CSC
casuser 29811 29803 0 18:36:49 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
root 18722 16794 0 10:32:21 pts/2 0:00 grep CSC
casuser 546 1 0 Aug 15 ? 0:00 /bin/bash /opt/CSCOpx/MDC/tomcat/webapps/rme/WEB-INF/compliancemgr/compliance/b
casuser 29803 1 0 18:36:34 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29808 29800 0 18:36:48 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29800 1 0 18:36:33 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29821 29811 0 18:37:05 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29817 29808 0 18:37:04 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29819 29810 0 18:37:05 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29790 1 0 18:35:37 ? 0:00 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29799 1 0 18:36:33 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29814 29805 0 18:36:51 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29839 29827 0 18:37:36 ? 0:00 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29810 29799 0 18:36:49 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29805 1 0 18:36:35 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29824 29814 0 18:37:09 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29827 29817 0 18:37:20 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29829 29819 0 18:37:21 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29831 29821 0 18:37:21 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29838 29829 0 18:37:36 ? 0:00 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29833 29824 0 18:37:24 ? 0:01 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29840 29831 0 18:37:37 ? 0:00 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5
casuser 29841 29833 0 18:37:40 ? 0:00 CSCO.EPMServer -Xms64M -Xmx1024m -cp:p conf/epm/patch:lib/classpath//cesar-v0-5 -
Dear *,
If for any reason my LMS applicaiton is not opening which services should i check on Solaris 10 server and in which state should they be and how?
Thanks,
AamirPost the output of the /opt/CSCOpx/bin/pdshow command from the server as well a the exact error you're seeing when trying to access LMS. What version of LMS is this?
-
MaxDB backup problem through Data protector
When I start the Online MaxDB database backup through Data Protector GUI the backup fails with error as below,
Normal] From: BSM@ttcsap10 "MAXDB_Online" Time: 6/17/10 4:30:49 AM
OB2BAR application on "ttcmaxdr" successfully started.
[Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:50
Executing the dbmcli command: `user_logon'.
[Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:50
Executing the dbmcli command: `dbm_configset -raw set_variable_1 OB2OPTS=""'.
[Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:50
Executing the dbmcli command: `dbm_configset -raw set_variable_2 OB2APPNAME=MAX'.
[Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:50
Executing the dbmcli command: `dbm_configset -raw set_variable_3 OB2BARHOSTNAME=ttcmaxdr'.
[Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:50
Executing the dbmcli command: `dbm_configset -raw set_variable_4 TimeoutWaitFiles=30'.
[Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:51
Executing the dbmcli command: `dbm_configset -raw BSI_ENV /var/opt/omni/tmp/MAX.bsi_env'.
[Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:51
Executing the dbmcli command: `medium_put BACKDP-Data[2]/1 /var/opt/omni/tmp/MAX.BACKDP-Data[2].1 PIPE DATA 0 8'.
[Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:51
Executing the dbmcli command: `medium_put BACKDP-Data[2]/2 /var/opt/omni/tmp/MAX.BACKDP-Data[2].2 PIPE DATA 0 8'.
[Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:51
Executing the dbmcli command: `util_connect'.
[Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:51
Executing the dbmcli command: `backup_start BACKDP-Data[2] DATA'.
[Critical] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:31:45
Error: SAPDB responded with:
-24988,ERR_SQL: SQL error
-903,Host file I/O error
3,Data backup failed
17,Servertask Info: because Error in backup task occured
10,Job 2 (Backup / Restore Medium Task) [executing] WaitingT170 Result=3700
6,Error in backup task occured, Error code 3700 "hostfile_error"
1,Backupmedium #1 (/var/opt/omni/tmp/MAX.BACKDP-Data[2].1) Wrong file type
6,Backup error occured, Error code 3700 "hostfile_error"
17,Servertask Info: because Error in backup task occured
10,Job 1 (Backup / Restore Medium Task) [executing] WaitingT170 Result=3700
6,Error in backup task occured, Error code 3700 "hostfile_error"
[Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:31:45
Executing the dbmcli command: `exit'.
[Normal] From: BSM@ttcsap10 "MAXDB_Online" Time: 6/17/10 4:31:46 AM
OB2BAR application on "ttcmaxdr" disconnected.
[Critical] From: BSM@ttcsap10 "MAXDB_Online" Time: 6/17/10 4:31:46 AM
None of the Disk Agents completed successfully.
Session has failed.
[Normal] From: BSM@ttcsap10 "MAXDB_Online" Time: 6/17/10 4:31:46 AM
Backup Statistics:
Session Queuing Time (hours) 0.00
Completed Disk Agents ........ 0
Failed Disk Agents ........... 0
Aborted Disk Agents .......... 0
Disk Agents Total ........... 0
========================================
Completed Media Agents ....... 0
Failed Media Agents .......... 0
Aborted Media Agents ......... 0
Media Agents Total .......... 0
========================================
Mbytes Total ................. 0 MB
Used Media Total ............. 0
Disk Agent Errors Total ...... 0
But I have noticed the error is because of this line as below,
Executing the dbmcli command: `medium_put BACKDP-Data[2]/1 /var/opt/omni/tmp/MAX.BACKDP-Data[2].1 PIPE DATA 0 8'.
Actually it should execute the dbmcli command as
medium_put BACKDP-Data[2]/1 /var/opt/omni/tmp/MAX.BACKDP-Data[2].1 PIPE DATA 0 8 NO NO \" \" "BACK"
But I donu2019t know where to make changes so that when I start the backup through DP GUI it should use backup tool as u201CBACKu201D
But same DP backup specification is working through MaxDB Database Manager GUI.
Any solution appreciatedu2026
Thanks,
SubbaHi Natalia,
Thanks for the reply...Please find the answer as below,
-> What is the version of Data Protector?
Data Protector 5.5
-> What is the version of the database?
SAP MaxDB 7.6
-> According your information you could use the DBMGUI to create the medium of u201CBACKu201D type and create the databackup using this medium. Correct?
Yes
The problems are with Data Protector GUI, not with MAXDB or DBMGUI. Correct?
Yes
Please let me know where to make any changes or any enviornment settings to be done in Data Protector GUI so that it will use the medium "BACK" as backup tool while i start the backup through Data Protector GUI.
Thanks,
Subba -
Solaris 8 installation problem on an Intel base PC
I'm quite new with Solaris. I got stuck in Solaris 8 installation just at almost the very beginning. After booting up the system from floppy and conituing pressing F2 and selecting booting from CD, I got an error message like:
cannot mount on pci@0; 0/pci-ide@7; 1/ide01/sd@0; 0:a
panic[cpu0]thread=FEC17440 vfs:mountroot
then, the system reboots itself again and again every time it reaches this point. I guess it's a problem with my CD-ROM. But the problem persists even if I change CD-ROM or move CD-ROM from secondary master to primary slave, etc. I also tried to change harddisk, but did no good to the problem. Is there any experienced users who could provide me with some solutions?
I'm using a system with: Pentium 133, 32 MB Ram, 4GB HDD, 3C905TX, ATI Rage II PCI, Matshita CR-587 CD-ROM, Serial mouse and so on. I also tried another system with: P III 450, Asus P3BF, 192MB Ram, Pioneer DVD-ROM, same HDD, and so on. The problem was still there with the latter system. However, I successfully installed Solaris 7 with the latter system before. Why can't it work with Solaris 8?
Thanks a lot for the help.I've been having the exact same problems on a PowerEdge 500SC. I have managed to get Solaris up and running on the machine, however. I booted the DCA from the floppy disk and installed from the CD-ROM. When the DCA is ready to scan for devices I use the "Specific Scan" option to tell it to look for specific devices. I tell it to scan for all devices in the listing and in doing so the DCA finds ISA-based IDE controllers. After it provides a listing of the devices it found I use the "Device Tasks" option and the "View/Edit Devices" menu item then delete the Bus Mastering IDE controller device. Once the screen comes up to ask for a boot device, the drives will show up as on the ISA controllers.
I have to go through this process every time I boot the machine but I am able to make the system run at least.
I haven't figured out the ACPI problem, yet.
Regards,
Doug
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