Log settings drop down disabled in SAP Maangement Cockpit

Hi All,
I have deployed my Service Manager 4.2 application in the SAP Management Cockpit.
While working we saw some fields are not coming from SAP to Syclo, hence we thought to enable the logs for the same .
In SAP Management cockpit I found the drop down to select teh log traces are disabled.
Please guide me how can I enable the traces so that I can generate the log files .
Thanks and Regads
Neha Mahanty

Hi Neha,
I am also wondering answer for this but If you want to enable the log for Agentry application, It also can be done forcefully by doing changes in AgentryLogging.ini file.
Please follow the below steps to enable Agentry log in SMP-3.0.
     1. Stop the SMP server.
     2.Go the the below specified folder.
          {SMP installation folder}\Server\configuration\com.sap.mobile.platform.server.agentry
     3. Open AgentryLogging.ini file in edit mode.
     4. Please add the following settings.(logging level.separate file required or not)
               [Log Settings]
                   server=5.Y
                    angel front end=5.Y
                    user.*=5.Y
                    server.backend.httpxml-2=5.Y
                    server.backend.java-1=5.Y
                    angel front end.connection.*=5.Y
                    server.thirdpartypushservice.apns=5.Y
     5. After saving, restart the SMP server.
Now when you work with Agentry application you could see logs in the Agentry log folder.
Thanks,
Sudhir.

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