Logged-on user after client crash

Hi,
Very often, after a crash of B1, if the user tries to log back on they get a message: 'Can't log on - user is already connected to B1'.
Sometimes this is sorted by waiting a couple of minutes (which is a bit annoying), but sometimes it is much more than a couple of minutes, and sometimes the connection has to be killed on SQL Server Managment Studio.
It would be great if we could disconnect a user from within B1 (maybe on the License Administration screen).
Thanks,
Jose

Jose.......
If such things happen when your user throws out of the system because communication link failure or critical cache or dmp error then wait for five minutes till the services gets stopped or restart system.
Anyhow this type of problem is good you have to raise support ticket to SAP in case of dmp error and if any communication link failure you have to look for network connectivity........
Regards,
Rahul

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