Logging in to public site manager.

I am unable to log in to site manager?  It says my apple id is invalid, however, I can log in to the itunes store with that account.  I was able to get in and change my theme, etc, but cannot log in to public site manager and add users.  I'm so confused!!!!  How can I get an email re-sent to the manager of our iTunes U site?  When I first log in, it takes me to itunes the store and I can change my theme, etc and I finally appear in the store.  I was able to add another user as an admin to create a course, but my institution and my course never appear in itunes U?

Launch the Keychain Access application and search for the server name.

Similar Messages

  • Itunes u support for public site manager

    I have been the iTunes U admin for my college for years - since iTunes U first started. I cannot log into the public site manager - it refuses to acknowledge my credentials, even though I can log into my institutions iTunesU site directly through iTunes. Others have reported the same problem with no solution. Who can I call to get this fixed?

    Try these contacts:
    email:  [email protected]
    phone (US):  800-800-2775
    Hope one of those works for you. Regards.

  • Cannot Log into Public Site Manager

    Hi all,
    I am the primary administrator to our iTunes U account.  I can log in via the iTunes U store and see/change our iTunes U channel.  However, I cannot log into our iTunes Public Site Manager.  I am trying to set up our initial collections and would like to use the Public Sitel Manager.
    I tried logging in through this portal.
    http://sitemanager.itunes.apple.com/
    Best,
    Scott K.
    West LA College

    Scott;
    Apple monitors these discussions.  Perhaps they's respond to this tread.  You might also try sending a detailed email to the following address:
         [email protected]
    All the best to you...
    Syd Rodocker
    Apple iTunes U Administrator
    Tennessee State Department of Education
    Tennessee's Electronic Learning Center

  • Odd Behavior in Public Site Manager

    Greetings All;
    Is anyone else experiencing unusual behavior in Public Site Manager?  Specifically, after I created a new Collection and
    began to add content, I began to get a "Sorry, this page is currently being edited. Please try again later." message. 
    Also, my session seems to "time out" almost immediately. 
    Syd Rodocker
    iTunes U Administrator
    Tennessee State Department of Education    
    Tennessee's Electronic Learning Center

    Hi Duncan - I work with about six collections in Wellesley College's iTunes U site. Is there any specific information that might help you?
    Late last afternoon around 2-3, I was able to publish my item (essentially by going to the item which was already visible in the collection and resaving it/signing out very quickly before the timeout had a chance to get me.) After that, I had noticed that the timeouts were no longer occuring as quickly, but the next time I logged in I got an odd error when I clicked the "return to collections manager" link. Unfortunately I did not think to copy the error, though it was a white page and looked like some sort of script error.
    However, when I went back to take a screenshot of it today, everything looks fine as far as I can see. No unnaturally quick timeouts or links throwing errors. (I do still get the "sorry, currently being edited" if I close the browser on a collection without properly signing out, but as far as I'm aware that is normal.)
    I will try to find some new content to upload and report back if there are any problems with that. But for now it looks like we're fine here.
    Best of luck with your own, Syd.

  • Public Site Manager Required to Publish?

    Currently our site is stuck in the pre-approved status. My quess is that it's waiting on categories to be assigned, but will the site need to be converted to the Public Site Manager to be included in the iTunes store?

    I thought it was taking forever for our site to be approved too. I logged into the private site and went to 'Edit Site Settings', which is where I originally submitted our site for inclusion in the iTunes Store, and there was a message waiting for me there. You may want to check there if it's been a month or two. Once I followed the steps provided I was able to access the Public Site Manager which is a whole other beast designed to manage the Public site separately. Once I completed the steps waiting for me, the message disappeared so I can't tell you exactly what it said (it's been a while too, sorry). Hopefully you have something waiting to prompt you into the next phase. Good luck!!
    ~Nikki

  • Locked out of Admin Acct in Public Site Manager

    While trying to set up our Course Manager I managed to lock myself out of my Public Site Manager.
    The last thing I did was follow some directions in the discussion forum that told me to add my Admin name as a Contributer in the PSM which I did, now when I try to log in as an Admin I get tossed into this loop.
    Your Apple ID provides you with access to more than one site. To sign in, select a site name in the list below.
    site.edu
    site.edu
    Both of those links bring me back to the main log in page where I get a message that says
    Service temporarily unavailable
    This has been going on since Friday. I reached out to our Apple iTunes U rep, and have not heard back from him.
    Any advice from the community?
    Thank you!

    My issues was resolved by a Apple iTunes U manager, it was a back end issue.
    I'm back into my site.

  • Beginning Public Site Manager

    Where is the link to request the Public Site Manager? Is it supposed to be on the right side when you log in as an admin?
    We are not yet listed in the iTunes U "Store" so I submitted a inclusion request last Wednesday (pre-approval status), which is supposed to make the link to Public Site Manager appear, correct?
    Thanks.

    Clicking the "Consider this Site for Inclusion..." button in the Edit Site Settings area of your site will notify us of your interest in creating a public site and using iTunes U Public Site Manager. We will enable migration for your site within 72 hours. We understand that you are looking to get access to iTunes U Public Site Manager. Your site will not be published to the iTunes Store. You will ultimately do this yourself in iTunes U Public Site Manager.

  • Accessing Public Site Manager

    I've successfully migrated and published our site using Public Site Manager. How do I access PSM in order to edit the public site? When I use the admin log in the page no longer has a Public Site Manager link as it did before publishing.

    The Sign In URL is the same for all iTunes U Public Site Manager sites and is: https://phobos.apple.com/WebObjects/DZStudio.woa/wa/SignIn
    The Getting Started with iTunes U Public Site Manager FAQs are also a valuable resource for those looking to migrate their sites. https://phobos.apple.com/WebObjects/DZStudio.woa/wa/SignIn

  • ITunes U Public Site Manager Application

    I did not put a high enough supervisor for the Public Site manager as we are a k-12 school and high managers would have had issues even knowing how to access a course, let alone be in charge, but I have been rejected. How do I apply again?

    Duncan,
    I appreciate your willingness to help. The site can be found here:
    http://deimos.apple.com/WebObjects/Core.woa/Browse/education-maine.gov
    I am the site administrator, and I want to add content to an existing collection. I have been adding content to existing collections since the site was created several years ago, but since the recent June 1 update to the Public Site Manager things have obviously changed and I cannot seem to find a way to add content. Maybe I am missing something obvious, but I can't seem to figure out how to do this.
    As a work around, I created a new apple ID and added it as a "user" and then as a "contributor" to the collection I want to add content to. I then logged out and then in again as this new contributor, and I was able to add the content as before (the update). I was hoping that I would be able to log in as the administrator and upload content without having to use another login.

  • ITunes U Public Site Manager - Migrating site

    When the Public Site Manager was first introduced I followed the instructions on how to migrate the content over. I was going to work on it and then other projects came up here. Since I have migrated the informtion over I have posted new content on the "old" itunes u site and don't have the slightest clue on what the last piece of content that i have was the last one posted to the PSM. Is there a way to re-migrate the content over to the new PSM or upload the new content on my "old" itunes u site over the the PSM from the last migration date? It is going to be very time consuming to go through my whole site to figure out what is and what is not on the PSM side of iTunes U. I hope someone can help me out with this.
    thanks
    Chris

    Greetings Chris;
    When you log in to the old iTunes U environment, all of the collections will have a "Date Modified" tag. Also, in each individual collection you can sort the contents by "Date Released". You can compare the release date with the date that you migrated to the new Site Manager environment to see what content was added after the move. Hope this helps. All the best with your site...
    Syd Rodocker
    Tennessee State Department of Education

  • ITunes U Public Site Manager transition

    According to the FAQ:
    "The first step is to migrate your existing public content into iTunes U Public Site Manager. Institutions who are already included in iTunes U in the iTunes Store currently have migration enabled for their sites. The next time you log in with your Primary Administrator's Apple ID you will see a pop-up window explaining migration and that walks you through the process step by step. If you have not added a Primary Administrator Apple ID to your site you can do so in the Edit Site Settings area of your site."
    My problem with the answer above is that while I have a Primary Administrator's Apple ID established and have had for the past 3 years I was never prompted with a pop-up window explaining migration and that walks me through the process step by step. Our university Central Washington University is included in the iTunes Store. Please advise me as to how to migrate our public site before the deadline on April 12, 2011.
    Thanks,
    Jane Chinn
    iTunes U Primary Admin

    Hello,
    Our college just went through the migration so i am speaking from this experience which, hopefully, might help you.
    1. Make sure your Apple User ID is the same as in your iTunes U Admin site primary admin's ID.
    2. You need to enter your school's primary admin sign in URL in Safari. The URL for your institution should be something like this: https://deimos.apple.com/WebObjects/Core.woa/SignIn/cwu.edu
    3. A new window will come up on top of iTunes requiring you to sign in using your Apple User ID and password. Enter them and click Sign In.
    4. Now you should see on the upper right hand of the screen in your iTunes admin site, a new button you never saw before. I do not remember the exact name but it is something like Migrating to Public Site Manager. And it is in red color. When you click that button, it will walk you through the process step by step.
    Hope this helps.
    Wang

  • ITunes U Public Site Manager and adding new content

    Probably just me missing something, but I am in the iTunes U Public Site Manager looking to add content to an existing collection. Since the update, I can't seem to find the "add to collection" button that used to exist. Can anyone help? Thanks.

    Duncan,
    I appreciate your willingness to help. The site can be found here:
    http://deimos.apple.com/WebObjects/Core.woa/Browse/education-maine.gov
    I am the site administrator, and I want to add content to an existing collection. I have been adding content to existing collections since the site was created several years ago, but since the recent June 1 update to the Public Site Manager things have obviously changed and I cannot seem to find a way to add content. Maybe I am missing something obvious, but I can't seem to figure out how to do this.
    As a work around, I created a new apple ID and added it as a "user" and then as a "contributor" to the collection I want to add content to. I then logged out and then in again as this new contributor, and I was able to add the content as before (the update). I was hoping that I would be able to log in as the administrator and upload content without having to use another login.

  • Public Site Manager - GIF files

    It appears the PSM will only accept JPG or PNG files for album art. Since our current site uses GIF file in many feeds, I assume I'll have to convert all to a supported format. Question: Do I also have to manually replace each image that was manually uploaded to our iTunes U site?
    Or will the new PSM pull all images from rss feeds and trash any manually uploaded images from our old iTunes U site?
    thanks

    Found the answer
    http://deimos.apple.com/rsrc/doc/UsingiTunesUPublicSiteManager/CommonQuestions/c hapter14_section4.html
    iTunes U Public Site Manager copies course images from your original course pages, *except for feed groups*, and displays the images in your new collection pages as collection art. For collections created from a feed group in your original site, include image details within the feed itself. iTunes U Public Site Manager uses elements within the feed to populate your collection page.
    Message was edited by: rsb123
    Message was edited by: rsb123

  • Public site manager

    I need to edit my original application for public site manager. How do I do this?

    Hello, Graham.
    A similar situation happened here a few days ago.
    I published an iTunes U course, not a collection, at 6:00 PM Thursday, June 26. It still did not show up in iTunes U Store or in our college's iTunes U site at 8:00 AM Monday, June 30. (I checked multiple times a day.) That was after over 80 hours.
    I filled up a support request form in this web site: https://ssl.apple.com/support/itunes-u/public-site-manager/contact.html around 9:00 AM on Monday, June 30. Credit to Apple PSM Support, I got a reply around noon the same day informing me they did see the iTunes U Course up. I checked and it did become available in both places. So it took 80+ hours from the time it was published to the time it became available in iTunes U store and in our site.
    We have over 120 courses and collections. It usually takes an hour or so and at most 24 hours for one course/collection to become available. It never needed more than a day, but this time more than 3 days.
    So be patient. And you may fill up the support form also to let Apple iTunes U PSM Support team be aware.
    Best.
    Q. Wang

  • Need to move old private site to public site manager

    Rutgers would like to move all or at least most of the content of our old private site to public site manager. How do I do that?

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