Logic boards shipped today...?

I heard from a few people on here that a new shipment of logic boards were supposed to make it to the repair center today, and the person I talked to on the phone with Apple Support said if my computer is still waiting for parts by today, that I should call in. And it's still waiting for parts! Did anyone else's status change today (if you're waiting for a logic board)?

I sent mine in last week for shutdowns and I also mentioned the mushy trackpad button. It's status as of right now is waiting on parts. I called yesterday and they said the logic board has been replaced but they are waiting on a top case and bezel. Mine showed no signs of discoloration but I assume they need to replace the top case as its part of one assembly with the trackpad. The bezel isn't though so I'm not sure if they are just replacing them in all the the macbooks they get in so they won't be sent in again for the yellowing.

Similar Messages

  • IPhone 5S 32GB Logic Board Repair

    So several months ago I attempted to repair the cracked screen on my black 32 gb iphone 5S on my own. It did not work out. I ended up breaking the logic board and now the phone is basically unusable. I've been using my iPhone 4S for the past few months and it ***** so bad. I just want my 5S back but now apple won't touch it and no one offers repairs for the logic boards on the 5S that I can find. Anyone know of a solution or someone who offers the service. Because I can't stand the crap battery on the 4S and I miss my 5S I had only had it for like, 2 months.

    I know of 2 services that repair logic board damage depending on your issue and your location in the U.S. One is eDigitalNY which is on the east coast and offers their repair services on eBay in addition to their website. They guarantee their repair work. Just ship them the logic board (shipping to and from is included in the repair cost) and they will fix it. If for some reason your board is "toast" and can't be fixed, they will refund your money. The second option on the west coast is The Repair Stop. Like eDNY, all repair work is guaranteed. TRS is a bit pricier but they are the go to guys for water damage repair, an area of repair from which many others shy away.

  • TS4088 why is there a limit on 3 years? it should be all the MacBook Pro mid 2010 with symptoms, there should get their logic board changed for free, mine mac is 3 month late and i had this problem for over a year, but i first saw this article today :(

    it should be all the MacBook Pro mid 2010 with symptoms, there should get their logic board changed for free, mine mac is 3 month late and i had this problem for over a year, but i first saw this article today

    Hey Clintonfrombirmingham
    I called Apple technical support in Denmark, but with no positive reply.
    She couldn't do anything, and said that They had sent a recall Email about the problem and with their offer to repair the Macbook Pro, but I'd never recieved an Email about the problem. She wasn't in power to make an exception. It can't be true that i paid a lot of money, for a product that can't barely stand on its own feets, Apple didn't tell me that the product I was about to buy, would restart every 5 minute. and now when  they know the problem, they wont repair it? it just don't make sense for me. If a car seller discovers that all the brakes in a car he had sold, will crash after some years he will call all the cars back to repair no mater what. i just don't understand how Apple will make good service for their custumers, by extending the warranty from 2 to 3 years, but wont take the computers there is a little bit to old, 4 months will make the difference. i can't believe it.
    What can i do now? 
    best regards Oskar

  • Macbook Air, Logic board failure, what happens to data?

    Hello,
    My Macbook Air died today with 90% battery and will no longer turn on. SMC and PRAM reset did nothing, it's completely unresponsive. I think it's a logic board failure. I have a question regarding a repair with Apple; I realise they will replace the logic board inside my computer with a new (or refurbished) board and the faulty one will be shipped to Apple. Considering the Macbook Air has flash memory on the board will this mean my data is now unrecoverable? I have everything backed up, I'm not worried. I have some err personal photo's of me and my partner in iPhoto and I'm wondering what will happen to the sensitive data.
    Thanks for dealing with this lets say awkawrd topic

    I don't think that your flash memory files are unrecoverable. That's because the logic board of the MacBook Air hasn't got the flash memory soldered. However, I don't know if Apple will replace the logic board, "recycling" your flash memory, or if they will install a whole new logic board replacing the flash memory, although the first option makes more sense and it would be the normal option.
    Anyway, as you have a backup on an external drive, you don't have to worry about that

  • How to replace logic board  battery ?

    How to replace the  Logic board  battery  ?

    Several years ago, when the link went to a different content page and was
    likely more useful to someone whose product may have/had warranty, then
    it was of help. Now, to look back on several older posted links and click on
    them, quite often will take the participant to http://www.apple.com/support/
    no matter what the initial out-dated a link originally appeared to suggest.
    Current info and links to sources may be found in the Support site.
    See all worldwide telephone support numbers
    Contact a mobile carrier
    Find an Apple Authorized Service Provider
    Visit an Apple Retail Store
    For other regions or countries, see Apple - Find Locations - Country selector:
    https://locate.apple.com/country
    re: Sales, Service, Training, Certification, Consulting; varies per region.
    An Authorized Apple Service Provider may also be capable of restoring
    function to older hardware; though getting replacement new parts is an
    issue going forward, as it always has been, given new product change.
    For other repairs, one should look to Specialists and that includes repair
    companies whose only business is primarily to restore function to Macs.
    A few examples exist, one of them is wegenermedia.com for portables;
    since they can be more easily/less costly shipped than desktop models.
    To post a comment to a stale and outdated thread, brings little to the table
    of discussions; any issue from two to five years ago is not current today in
    the fairness of those persons original to the topic thread. A newer issue by
    any player should be presented in a new discussion topic thread.
    In any event...
    Good luck & happy computing!

  • Logic board corrosion?

    My daughter has a Powerbook 1.5G aluminum 12" that has been running slow for a year or so, she got it new in 2005. The computer has had beach balls and general slowness. yesterday she took it to a genius bar and was told it was definitely slower than it should be, and that the cause was likely softwear or impending hard drive failure. My daughter said recently the computer made a repetive clicking noise, only one time; she had reported this to me about a week ago.
    The genius said it should be checked by Apple if due to software, the drive should be reformatted, or else, whatever was wrong should be repaired. Today, she found a message at the repair status link saying to call Apple. She called and was told there was corrosion on the logic board which could only have been caused by spilling liquid on the powerbook, and because of this the repair would not be covered by her AppleCare warranty.
    She is adamant that she has never spilled anything on the computer and that no one but her has used it. She is upset that the repair won't be covered because she hasn't done anything to damage the computer, she babies the computer and goes crazy if there's the slightest smudge on it.
    Other than liquid spilling on a powerbook, what else could cause corrosion on the logic board? She says that at their previous apartment there was mold in the apartment, and she wonders if this could've caused the corrosion on the logic board. Does this sound like a possibility? Does anyone know if there is any appeal to Apple about this, any reasonable argument that the corrosion was not due to her negligence, but from some other unknown cause beyond her control and knowledge?
    MBP 2.16 15" 1Ghz,PBG4 1.5Ghz 12"512MB 80GB, PBG4 1Ghz12" 768M 80G   Mac OS X (10.4.9)   AirportXreme,AirportXpress,iPod,iBook12"dualUSB

    Thanks for your reply. That's helpful to hear that the symptoms the computer was sent in for are not explained by logic board damage. The genius bar person didn't characterize it as a logic board related problem; she said it was likely the hard drive failing or need to be reformatted. whatever the cause of corrosion of the logic board, why should that have anything to do with a problem not related to the logic board?
    I think she should contact customer relations or a repair supervisor about that, or an AppleCare rep. I have the same kind of computer she has. I just read over the terms and conditions in the documentation that came with my AppleCare policy. It says "1(b) Limitations: Plan does not cover: (ii) Damage to the covered equipment caused by accident, abuse, neglect, misuse....extreme environment (including extreme temperatures or extreme humidity)...."
    One thing that stands out to me here is that it says 'does not cover damage caused by...' If the hard drive is faulty, that isn't caused by corrosion on the logic board; if they want to say the supposed liquid spilled on the logic board may have also damaged the hard drive, maybe so, but that's very speculative. It's already speculative to say corrosion on the logic board was caused by spilled liquid in the first place.
    Also, if they look at her computer, they can see it hasn't been abused or misused--she's had it since fall of 05 and it doesn't have any dents or scratches--she has really cared for it. (i wish i could say the same about mine :-o )
    As for extreme humidity, i don't think so. They lived in San Diego--it gets hot in the summer but it's coastal Southern California--it's hardly extreme weather.
    If they want to insist that corrosion on the logic board voids the warranty on the hard drive (and that's not at all clear by the wording of the policy, as i'm reading it) it still remains that she denies ever spilling anything on it, and to look at it, you can see it's been well protected, so i think they have good reason to give her the benefit of the doubt. They say corrosion is absolute proof there was liquid spilled on it. I don't think that's reasonable. But if so, how do we know it wasn't spilled on before it was shipped to her? It's not like Apple never has any new computers with quality control problems.
    You're right, replacing a hard drive isn't too expensive, so if that's the problem, at least it's not too much of a disaster (although she is very short on money, being between jobs). But she is one of your more loyal passionate Apple advocates, and feels betrayed tonight. Until today, she had no idea there was any logic board corrosion, she just followed the advice of the geniius bar to send it in for repair and wasn't prepared for what happened.
    MBP 2.16 15" 1Ghz,PBG4 1.5Ghz 12"512MB 80GB, PBG4 1Ghz12" 768M 80G   Mac OS X (10.4.9)   AirportXreme,AirportXpress,iPod,iBook12"dualUSB

  • Has anyone here had their logic board replaced yet?

    I am going to take my MBP to my local Apple store tomorrow to hopefully get the logic board replaced due to the whine and some crashes. Has anyone had the board replaced? Does it fix the issue? I am just wondering if it is dead silent after the switch...

    Yes, I just received mine back today for logic board replacement. It did get rid of the whine, I must say that apple's service was first calss. I placed a call last Wednesday, received a shipping box next day, prepaid I might add. DHL picked up the box on Friday, apple service center received, repaired and shipped it back on Saturday. Amazing, never experienced this kind of turn-around on anything.
    Thanks Apple

  • Mid 2010 MacBook Pro - Logic Board Failure - Advice Needed

    Hello all,
    I could really use some advice.
    I have a MacBook Pro that I bought through the Apple Online Store roughly around September of 2010. A couple of weeks after buying it I had to take it to the Apple Store in London's White City due to a keyboard backlight issue. About a week later I collected the MBP and the following day had to take it back as the technician that worked on it had not tightened the display brackets up leaving it a bit floppy.
    Now I have serious issues with it. Recently the MacBook has been suffering from freezing up, booting issues and the display randomly shutting off (going black, no pixelating or anything) to the point the machine has become unusable. 2 days ago I took the MBP along to an appointment at the Genius Bar at London's Regent Street Apple Store, I also took along a copy of an Apple knowledge base article regarding this very issue. The knowledge base suggests that on any OS below Mountain Lion a software update is required, for ML or Mavericks an appointment with a service agent is required. During the appointment the Mac Genius suggested it may be a software issue, they would wipe the system and re-install Mavericks then test the machine, I told him I had done this a few days earlier but I guess they have to follow process. He then went on to suggest the display may be faulty, I told him I had no reason to suspect that was the case and moved the screen forwards and backwards at varying speeds without a glimmer of a flicker. At this point after reading about this issue on various forums prior to the appointment I felt that the guy was trying to imply anything maybe at fault but deliberately steering clear of suggesting the logic board, this is just my gut feeling however and i'm perfectly capable of being wrong but I do not feel I am! Anyhow I then proceeded to demonstrate the issue whilst the machine was on, warmed up and right in front of him. I gently and slightly lifted the front left corner of the machine a little way off of the counter, just enough to obviously flex the logic board by a minuscule amount and immediately the display went into a frenzy of going off and on.
    So I left the MBP with them for the guys to do their thing. Today I received the following email:
    "We have attempted to repair your machine by erasing all the data off your machine and reinstalling the latest operating system, Mavericks. This has not resolved the issue of the screen going black when in use. The issue has occurred again for a very short and brief few times once the machine had fully turned on and after testing the issue did not appear again.
    I'm sure the issue will more likely occur again, to repair the machine we would need to replace a part known as the main logic board. This repair is very expensive and will come roughly to £418.80."
    £418.80 GBP, that's pretty much 25% of the original purchase price of the machine new, a Premium 'Pro' labelled machine just 3 years old at that. I cannot possibly afford to pay for the repair. I really despair.
    This MBP has done no work hard enough for it to get stressed. It is used for some web surfing, online shopping, email, online flash based games but mostly for my kids homework. It has spent it's entire life on a table in our living room with the exception of it's Genius Bar trips.
    I love Apple products, it's why as a family we own so many off them. Too many to list on a public forum as I don't want would be burglars inviting themselves around sometime. This issue has tainted my perception of both Apple and it's products. Not so much because of the fault, machines become faulty. No because it's a premium machine that cost me £2100 new and is little more than a paperweight at present just 3 years down the line. Some part of me if i'm honest was wishing but more than that expecting a company like Apple to say along the lines of "This has happened, it shouldn't have and will be repaired at no charge". There are many people suffering this kind of problem with this model and the existence of the knowledge base article must mean Apple knows it too. Just 3 years, £300 PCs last longer than that i'm sure. It does seem to be a very short lifespan for such a high end machine.
    My apologies for droning on but I can neither afford the repair or do without the computer, my son is in his final GCSE year at school and my daughter in her pre GCSE year so a computer is critical for school homework research etc. I just do not know how to move forward, I haven't even picked the machine up yet!
    This isn't a stomping Apple, one man crusade. I just need my MacBook fixed.
    If anyone has had this problem and had it satisfactory resolved, knows who to speak to that may help resolve the issue please let me know.
    Any other advice will be more than welcome.

    Ive repaired 1000s of laptops over the years (translate: diagnose and replace parts).
    Its not that old, Ive owned 100s of laptops (most were free) ....some I still have are nearly 13 years old and still perfect, ....some extremely expensive ones died in under a year.
    other than becoming obsolete at some point, there isnt really any "will spoil on" data like Milk for solid state computer parts, ....alas.
    You can have a $5000 laptop die in 4 months, and a junker one keep kicking after 10 years.... Ive seen that firsthand countless times.
    Common logic dictates that "very expensive = long life" in computers,..... but all the repair people will tell you just the opposite.
    I know you have a gripe, I get that all too well honestly .

  • '08MBP w/Nvdia 8600, could this be the screen itself, rather than card/logic board?

    Ok, so I got a new-to-me MB Pro4,1 (A1260) off eBay about two months ago.  Love it!!!  I've been a Mac user since they were just called Apples, but this is my first laptop.  It has Mountain Lion on it, but came with the original install CD, which I think was 10.6.  (I'd have to track down my super-safe place I stored it to be sure.)
    Unfortunately I didn't know about the faulty graphics card issue until I started having problems with my screen not coming on when I'd wake it after a sleep. And, it would get REALLY hot, directly behind the battery, particularly when running things like SketchUp.  It would also, occasionally, throw out Asian-ish characters when dialog boxes would pop up.
    A couple of times I had to do the shut-the-lid-reopen-it trick and then it'd hum along with no issues. Monday it wouldn't come on at all.  Or rather, the screen wouldn't come on.  The computer was obviously running just like always.  I even tried plugging it in to a desktop monitor and still just a black screen.  Did some research and found out about the graphics card issue. 
    That evening I opened it up and it came on like nothing had happened.  So I set the screen-sharing permissions.
    Tuesday, no issues. 
    Today it's doing the same as Monday.  However, because I turned on my screen sharing, I've been able to access it from my desktop.  Everything works fine...? (in fact, I DLed iStat onto it, via screen sharing, so I could check temps.)   Just no screen.  No shadows, no dim lights, nothing. 
    I just emailed my seller to see if he'd done the logic board replacement offered under Apple's extended warranty (that ran out in December) and am waiting to hear back. 
    What's the liklihood that this is just the screen, instead of the card/logic board? (The Asian characters make me think it might be logic board anyway... )

    It's the bad graphics chip and the system will die soon.
    Good Luck and Best wishes.

  • I'm going next week to the usa(I'm from Brazil) and i need the logic board for Apple MacBook Pro 15" A1286 where can i get it?, I'm going next week to the usa(I'm from Brazil) and i need the logic board for Apple MacBook Pro 15" A1286 where can i get it?

    I need to buy a logic board for 
    Apple MacBook Pro 15" A1286, but i couldn´t find online to buy it where can i get one and if it´s possible if i can have it delivered to my hotel

    There are a lot of MacBook Pros with the model # A1286 - which year is your model (e.g., "15-inch Late 2011")?
    The only place that I know that you might could score a specific logic board is www.ifixit.com. They may be able to ship to your hotel.
    Clinton

  • Is there anything I can possibly do about these logic boards?

    Ok, I have 4 broken 4th Generation iPods. Two of them are white 20GB models, one is a white 40GB model, and one is a U2 Special Edition 20GB model. All of them have broken logic boards. Every month or so I give them another go to see if I can get any of them working. But, like usual, I tried today and had no luck.
    EDIT: Let me specify, these are all monochrome 4th generation models.
    The difference here (as opposed to previous attempts) is that now I have a working monochrome 4G (meaning a perfect functioning logic board) that I purchased since my last attempt at fixing these (meaning I now have 1 working iPod but still the 4 broken ones). I was able to restore one of my spare hard drives (20GB MK2006GAL model) with firmware version 3.1.1 using this working iPod. I was even able to add songs, and after disconnecting, play them in the working iPod. Not to mention, the hard drive sounds like it is running beautifully.
    So, I thought, "maybe if I plug a 4th gen formatted, working hard drive with the latest 4th gen firmware into one of these corrupted iPods, they'll at least play the music, even if they won't connect to the PC". Wrong. I still get the old routine of Apple logo, folder icon, "Do not disconnect" for about 5 seconds until it resets itself to the Apple logo, a sad face, and finally a low battery sign (regardless of how charged the battery is) in that exact order. This occurs with 3 of the logic boards. The other logic board, which was originally in the U2 iPod, is able to boot up, and choose a language, but the logic board is broken in that the battery is undetected (no charging, and as soon as you unplug it, poof, its gone). I've tried several batteries that I know work; I am 100% positive it is a logic board issue.
    I've tried diagnostic mode on each and every iPod. On the working 4th gen (with functioning logic board), they pass HDD R/W and HDD SCAN. But they never complete on any other iPod; even after an hour, they've done nothing, and act like they have frozen. I've run the 5-in-1 test on each of these, and they all complete fine.
    So... I guess it all comes down to corrupted logic boards prevent the iPod from properly booting, connecting, and completing diagnostic tests. Is there ANYTHING I can do to rewrite or fix these files? Would connecting to a Mac help at all? (I ask because there is no Mac available to me, not even at a local computer store, but if you guys think it would help, I would go out of my way to the Apple store about 1 hour away). I know Mac's use different formats for the hardware, but I thought this was all hard drive related. Thanks for any help/recommendations/etc.
    Oh, one last note, about that logic board that is able to boot but can't detect the battery: It actually can tell if theres a battery there, but it just doesn't... work. Like, if I have a completely dead battery installed, and I try to plug it in, I get the battery with exclamation point icon. If I plug it in with a battery 50% charged, it will boot and the battery icon will show that is it 50% charged, but it won't charge it, and it still turns off it its disconnected. Any help with this would be great as well.

    I tried running the HP tool today, to see if that would help, but it to was unable to detect my iPod.
    I should also point out that Windows can not detect my iPod either (and thus it has no drive assigned to it).

  • What's wrong with my drive? Dead Drive? ATA controller? Logic Board?

    Hi!
    I have had a problem with my iBook G4 1.33GHz for a while now. I've tried a few times to fix it and then have given up thinking replacement was the best option. I'll try to be brief but this saga has actually been going on for over 2 years.
    The basic problem is that the computer finds the HD intermittently. The problem used to occur after the computer had booted and was on for maybe an hour. A friend of mine removed the drive and had it running in a separate enclosure for a few days. It seemed fine-all disk checkers like Disk Warrior checked it out just fine. He reinstalled the drive and gave me back the computer. Within a few days, it froze like before. Upon restart I just get the question mark folder.
    That was almost 2 years ago. I've tried a few different things to see what was the problem but to no avail. Here's what I have tried:
    -Booting into target disk mode-the disk does not mount.
    -Booting from a CD-even if I hold down the C key, it prompts that this is going to be a new install and when I get to the screen to pick the volume, the HD does not appear.
    -Tried the shim trick as indicated at:
    http://coreyarnold.org/ibook/?p=20
    Some earlier symptoms included video issues so this made sense.
    -Took apart yesterday to make sure the drive connected well. It didn't work at first but later booted from hard drive.
    -Since it booted, I restarted in Target Disk mode and ran Disk Utility from my iMac. There were some errors but DU was able to fix them all. Restarted iBook no problem.
    -Ran Apple Hardware Test overnight in loop mode. After 18 rounds, nothing came up.
    -Ran SMART Reporter and got green.
    -Thought everything was ok so I ran Software Update. First round went fine. I ran it a second time knowing that some updates can be incremental. Upon downloading, computer froze and since then I am back to square one-no booting.
    -Took apart today to see if there was any corrosion on the ATA chip as mentioned in this article:
    http://discussions.apple.com/thread.jspa?threadID=2310290&tstart=0
    as the thread mentioned a lot of stuff I was experiencing.
    -Reassembled after finding nothing.
    -Now the computer does not boot whatsoever-it tries to eject disk in optical drive and then nothing else-no sounds, no video, etc.
    So what does all of this mean? I thought the earlier indicators were a dying drive but when my friend checked it out and found nothing, we were stumped. He actually suggested the ATA controller. The not wanting to boot from a CD really bothers me. What does that mean? I have never seen that in 20 years of using Macs.
    Oh and if it matters, this computer was formerly fixed as it did have the dreaded logic board problem.
    Any help would be greatly appreciated!
    Thank you!
    Brian

    Hi again!
    So this is with the new board? Was there sectoring of the lines?
    If so that's the graphics chip most likely.
    Yes. However, since this has gone on for a while and I never finished taking care of it, I can't remember all the details like sectoring of the lines.
    The problem used to occur after the computer had booted and was on for maybe an hour.
    So it freezes? That does sound like a GPU problem esp as it happens after an hour or so. (thermal flex causing separation of BGA)
    Normally, yes. I have also gotten the kernel panic screen (You must restart your computer now). When it froze this morning, I had started to download a System Update. The clock ran, but I couldn't force-quit anything. What about the fact that the drive doesn't mount in Target Disk Mode?
    You could pull the board and send it for reball.
    I've also found a few boards on eBay that so far are less than the reball, but unless it was already reballed, then I run the risk of this happening again in the future, right?
    Thanks again for your help!
    Brian

  • Can a faulty logic board kill a hard drive?

    Could Apple's faulty Logic Board be the cause of my iBook's HD demise?
    I have an iBook G3, Power PC 750 @ 800 MHz, running Mac OS X 10.2.1. A year or so ago I had to send it back to Apple to get the logic board replaced because the one they originally put in was faulty. Since getting it back, the iBook's not been the same -- frequent crashes, failed start ups, Desktop folders displaced upon start up, etc., ad nauseam. Disk Utility showed no problems when I'd run the repair procedure. The Hardware Test CD that shipped with the iBook showed no problems either.
    Last week the iBook nose dived. Desktop folders were scattered, software programs weren't functioning correctly, and I couldn't move and/or trash folders. I ran Disk Utility again which now reported "Invalid Node Structure." It began rebuilding "B-Tree Catalog," subsequently reporting the disk was repaired.
    Upon restart, the symptoms worsened, and within an hour my hard drive no longer mounted. Using the install CD at start up (holding the "C" key, of course), I'd get the flashing question mark, then the screen would flash, then I'd get the prohibatory sign, then after a little bit the CD would start.
    Under Disk Utility my HD showed up as a generic Media, ATA, internal, Master something (whereas before it was a Sony something or other with one volume listed beneath). Nor could I re-install the OS X software because my HD didn't show as a destination disk.
    I performed all the start up key commands offered as solutions in these forums and elsewhere (pram, nvram, power unit reset, safe mode, single user mode, verbose mode, open firmware ala mode). Open Firmware would not show my HD when using the command to list the directories. I even got creative but to no avail (BTW, "fix-this-expensive-piece-of-junk" is not a valid Open Firmware command). I even took out the additional RAM chip that shipped with the computer. The problem persisted.
    Then I drove 2.5 hours and dropped $100 for DiskWarrior. Another 2.5 hours later DW was a "No go". Starting from the the DWarrior CD (holding the "C" key, of course), I didn't get beyond the "prohibatory sign." Alsoft's tech support Rep was very responsive, and offered various suggestions (thanks Marc!), and he finally concluded that there is an obvious hardware problem with my computer.
    I have no other FireWire computer running Mac OS X to use as a host to target my iBook (I have an iMac maxed out running 9.2.2 -- had to resurrect it from the dead as well - whole 'nuther dilemna!). So, I bought an external FW drive, installed the 10.2.1 software that shipped with my iBook, and ran DiskWarrior from there to fix my internal HD. Nothing. The HD doesn't show as a repairable drive. Obviously it's toast - burned, baby, burned.
    So I figured I could at least use the external drive to run the iBook. I then installed all the software from the "restore" CDs, rebooted, only to enjoy screens full of fine gray lines, and frozen screens, and screens of green and red and blue and purple and yellow lines. YUM!. This is the same junk that Apple supposedly fixed by replacing my logic board last year.
    My iBook is again useless, and six months beyond Apple's Logic Board Replacement Program's "3-year from date-of-purchase" criteria. Frustrated beyond explanation, I'm beginning to regret my decision to "Think Different."
    I apologize if this post comes across as a rant. That's not my intention. I'm very disappointed, and I wanted to detail my predicament thoroughly as to eliminate the "did you hold the 'xyz' key" responses. Trust me, I read and tried them all.
    All this said, I iterate my question. Could Apple's obviously faulty Logic Board be the cause of my iBook's HD demise?
    Also, is a Logic Board something I can purchase and replace myself?
    Thanks for your time.

    Hi, and welcome to Apple Discussions. I'm so sorry to hear of your troubles.
    Truthfully, I would question whether the iBook with both a dead hard drive and another bad logic board is worth the cost of repair.
    My hard drive acted up when my iBook G3 800 Mhz came back from its second logic board repair. I invested in DiskWarrior, and it brought it back a couple of times, but, ultimately, I had to do an Archive and Install to regain use of my computer. That was in July of 2004, and it's still working fine (knocking vigorously on wood).
    It is my belief that sometimes the trip to and from the repair facility for the logic board repair involves too much jostling for the hard drive to tolerate it well.
    If you really want to get it fixed instead of buying a newer portable, I would recommend that you check out DT & T Computer Services in Fremont, California. They do free diagnostics and will do the repair on the logic board for about the same amount you would have to pay to just buy one. They also do hard drive replacements/upgrades (scroll down on the page). I would ask for a little bit of a break on the installation fee for the hard drive if they have it open to repair the logic board, anyway. DT & T also gives a six-month warranty on the repairs.
    Good luck!.

  • How to send in for logic board / HD repair?

    Not long before my trial AppleCare expired, my MacBook Pro started doing very strange things, freezing, crashing, making grinding noises, etc. After reporting the results of Disk Utility and a hardware scan to AppleCare, they gave me a case number and said that I most likely needed both a logic board replacement and a hard drive replacement, and that if I had further trouble, to take it in for repair.
    Well, the local Apple Store's Genius Bar has been entirely booked up for two days now, and as my AppleCare trial has expired (though I'm under warrantee), I can't call Apple about it.
    Can I simply walk in and drop it off? Do I mail it to Apple myself? I've never had to send a machine in to Apple, but it's seemingly not as straightforward as I thought.... how long might I expect my turnaround time to be?
    MacBook Pro, 2Ghz   Mac OS X (10.4.7) {dying fast}

    ... as my AppleCare trial has expired (though I'm under warrantee), I can't call Apple about it.
    There's really nothing "trial" about it, although I can see how it could be perceived that way. What expired was your 90 days of free phone support for any issue with your MBP, but since, as you know, you still have a one year hardware warranty, you still have free phone support for warranted hardware issues.
    See Is phone support and warranty service free? for details.
    As Kappy indicates, it's a very straightforward process. If Apple determines that you do have a hardware defect, they'll arrange for a shipper to drop off a shipping box and take it away when you've packed your MBP, and then they'll ship it back to your door when the repair is complete.

  • Macbook Pro Logic board failure

    Hi,
    ​On 07 July 2013 I bought a new Macbook Pro from a local iStore. about 1 year later, the monitor failed with a black screen and I submitted the unit for repairs, as it was still under warrantee. The Apple Core Group noted that they had replaced the screen and the main logic board as this was the issue. On receiving the unit back, I noticed that the built-in microphone does not function. This was not a problem for me at the time as I never used the microphone and left it. Fast forward another year and a half, I now have a bigger need for the microphone to function for conference calls etc. About two and a half weeks ago I submitted the unit in for repairs at the same iStore, which was sent away again to the Core Group who deals with repairs on Apple products.
    ​With communications in the past two weeks, they have claimed that the unit does not want to boot up anymore while running diagnostics and eventually told me that the main logic board has failed, and thus the reason it is not working anymore. Today the Core Group sent me a quote of R9200 (+- $750) since my unit is out of warrantee.
    This doesnt sound like a valid reason and what am I supposed to do in this case? Am I responsible for dishing out $750 since I left the Macbook in fully working order when I handed it in to Apple Support? Why would the main logic board fail again after it was replaced about a year and a half ago.
    Any advice is much appreciated.

    There are no widespread hardware failures endemic to that model. Lacking any indication to the contrary, the repair facility itself begins to look suspicious. Of course I'm biased since all I have is the information you provided.
    ... the boot failed while running diagnostics
    Obviously it means nothing in the end, but it is commonly accepted that when a repair facility accepts an item for repair, the item remains in their care from that moment until you accept it from them, after which it is returned to your care. The fact it failed while in their care does not appear to be in dispute. You have no way of determining how that occurred, nor should it be your responsibility to determine it. They could have dunked it in water for all you know. How is that your responsibility?
    How do you prove that in any case?
    Recording the logic board's serial number and comparing it to the one returned to you is one way to ensure it hasn't been swapped with a defective one, but even that can be circumvented if the repair facility is motivated enough to modify it. Anyway, my sympathies are all I can offer.

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