Long Mail Transit Time

Can anyone help to explain why the mail transit (enqueue to dequeue) takes so long to complete according to imslog.pl?
Is this a network issue or a MTA issue?
Message delays (time from enqueue to dequeue):
Channel <2 sec <10 sec <1 min <5 mins <1 hour >1 hour Max
ims-ms 0.1% 0.1% 0.1% 0.3% 3.1% 96.1% 17.45 hours
reprocess 0.0% 0.0% 2.9% 0.0% 14.3% 82.9% 13.19 hours
tcp_local 0.0% 0.0% 50.0% 0.0% 0.0% 50.0% 6.35 hours
Message transit times
Time from enqueue to dequeue, top 20 hosts by total transit time):
Host <2 sec <10 sec <1 min <5 mins <1 hour >1 hour Max
esuria.com.bn
0.0% 0.1% 0.3% 0.3% 3.7% 95.6% 17.45 hours
ims-ms-daemon
33.3% 0.0% 0.0% 0.0% 0.0% 66.7% 9.38 hours
fortinet.com
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 6.35 hours
ingrammicro-asia.com
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 6.35 hours
pb.com.bn
0.0% 0.0% 100.0% 0.0% 0.0% 0.0% 12 secs
Retry counts
Channel 1st time 2nd time <5 times >5 times
-------------- -------- -------- -------- --------

Hi,
I have run the updated script against my mail.log (comm4). I do not have production data for comm5 as I am still evaluating it.
There are about 305 lines of "Found an unsupported record type". Examples of such record are:
a)
U TCP|172.16.3.65|25|125.225.102.102|4409 SMTP No such user 535 5.7.8 Bad username or password (Authentication failed).
b)
U TCP|172.16.3.65|25|172.16.2.102|3653 SMTP Switched to channel tcp_auth user@domain 235 2.7.0 LOGIN authentication successful.
The following is the transit time from the latest script.
Message delays (time from enqueue to dequeue):
Channel <2 sec <10 sec <1 min <5 mins <1 hour >1 hour Max
ims-ms 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2818.57 hours
process 0.0% 12.5% 12.5% 0.0% 0.0% 75.0% 1094.82 hours
reprocess 0.0% 0.0% 0.0% 0.0% 0.6% 99.3% 2221.15 hours
tcp_local 0.0% 0.0% 0.0% 0.0% 0.1% 99.9% 2477.14 hours
Message transit times
Time from enqueue to dequeue, top 20 hosts by total transit time):
Host <2 sec <10 sec <1 min <5 mins <1 hour >1 hour Max
local delivery
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2818.57 hours
esuria.com.bn
0.0% 0.0% 0.0% 0.0% 0.3% 99.7% 2221.15 hours
sun.com
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2453.58 hours
mail.esuria.com.bn
0.0% 0.0% 2.6% 0.0% 0.0% 97.4% 2117.02 hours
rbts.com.bn
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 1172.28 hours
gmail.com
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2446.80 hours
singnet.com.sg
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2473.61 hours
pb.com.bn
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2477.14 hours
microsoft.com
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2354.20 hours
rba.com.bn
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2472.90 hours
simpur.net.bn
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2447.76 hours
yahoo.com
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2470.18 hours
oracle.com
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 1828.41 hours
cshlawyers.com
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2454.05 hours
freme.com
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2310.15 hours
ingrammicro-asia.com
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 1829.23 hours
techdisti.com
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2279.72 hours
baiduri.com
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 843.18 hours
brunet.bn
0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 2454.69 hours
Retry counts
Channel 1st time 2nd time <5 times >5 times
The times taken are still unreasonably high. What could be the problem?

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