LR 5 no starting, gives error "An error occurred when attempting to change modules." it is a paid version

LR 5 no starting, gives error "An error occurred when attempting to change modules." it is a paid version and i will soon leave to a ship as i am a seaman, any help available?
Thank you in advance

Actually i did check the site for similar questions and found one without unfortunately any solutions, therefore and as i am about to embark a vessel, due to my job Captain in Merchant Marine Ships, I re posted this matter hoping to have a solution from somebody in ADOBE keeping in mind that i never hesitate to make the purchase of the software believing that i would not have this kind of problems with a company such as ADOBE.
Thanks again and apologise if my post is duplicated, however i do need a solution.

Similar Messages

  • When I try to start Lightroom CC i get the following error and the splash screen freezes An error occurred when attempting to change modules.

    When I try to start Lightroom CC i get the following error and the splash screen freezes An error occurred when attempting to change modules.

    Just had the same issue... went through the steps here: https://helpx.adobe.com/lightroom/kb/error-changing-modules-lightroom.html
    For me it was Solution 5. I had to change permissions and add me as a user (only had system access to the folders).

  • Another "An error occurred when attempting to change modules" error

    Hello all:
    After using Adobe Photoshop Lightroom on Mac OSX trouble free for the past 6 months, I opened up Lightroom today and received the following error: "An error occurred when attempting to change modules." I had not made any changes in between when it worked normally and when the error started to occur. I beleive the last thing I did before this error occurred was to go into the Print Module.
    Other information--I keep all my RAW .NEF files on an external Firewire (800) 750 GB drive. This is on Mac OS X 10.5 running Adobe Photoshop Lightroom 1.3 and also with 1.4.1. I'm running an iMac 20" with dual-core 2.2 Ghz Intel processors and 4 GB of RAM. I have around 25k images total.
    When I noticed this problem, I was on Lightroom 1.3. I immediately upgraded to 1.4.1, which did not solve the problem. I have also tried many suggestions in the forums including uninstalling the application and removing the .plist file.
    I thought I had come up with a solution by creating a new catalog, then importing the former into it. While this seems to work immediately after the import process, as soon as I close it, the problem manifests itself again.
    More details that may or (likely) may not help:
    - Going to the Develop and Print Modules gives me no problems. However, when I click on Library, Slideshow, or Web, I see the error.
    - I upgraded my Mac to the latest patch level after observing this error to no avail.
    So it looks like my choices are to create a new file and reimport every single time, or lose all of the work I've done for the past 6 months on thousands of images.
    Can anyone please help???? I promise to post the solution when we fix this darn thing so others may benefit. I'd be happy to run through any troubleshooting that y'all would suggest outside of switching to a Canon.
    Thanks!!!!
    Matt

    I'd first check for the existence of a file ending in .lock, which should be present when LR is in use, but if it exists when LR is quit, it can cause problems, and should be deleted.
    Please post back your results.

  • An error occured when attempting to change modules .. how to solve this ? Thanks

    Hi there,
    I installed Lightroom 5, then it asked it for some directory to create some catalogue. I changed was was given default to me to some other directory. It was a mistake.
    Then a message saying "An error occured when attempting to change modules" always popped out when I started Lightroom 5.
    In fact I uninstalled and reinstall Lightroom 5 again. Ang it gave me the same message. I am not sure why when I reinstall it, it no longer asked me the directory I wanted to create the catalogue but instead gave me the error message straight away...
    Any ideas on how to solve this is greatly appreciated as I desperately need to use this Lightroom 5 ...
    Thanks

    99jon wrote:
    Did you install from CC desktop or from an Adobe download link?
    When you click on the install button under the Apps tab within the Creative Cloud desktop app, no serial number is required.
    Hi 99Jon,
    I installed from CC desktop and you are correct. You are correct, when I install the CC, there is no serial number required or given to me.
    Let me explain again the sequence of my problem.
    1) I installed the CC desktop after I chose to pay monthly.
    2) The installation was perfectly fine, NO asking of serial number
    3) I install the Lightroom 5.7.1 without problem and NO asking of serial number too.
    4) I run Lightroom 5.7.1 for the first time and it asked me to select a folder for catalogue I didn't select the default directory that it suggested. And this caused problem because it then gives a message saying "An error occurred when attempting to change modules"
    5) so I delete the whole Lightroom 5.7.1 and reinstall from CC Apps.
    6) The problem still persists and I continue to have the "An error occurred when attempting to change modules" message
    7) So I deleted the Lightroom 5.7.1  and reinstall. Problem still persist.
    8) So, I did a software update as advised by the link you gave me (ie Solution 1). Interestingly, the update Version is 5.7.1 which I have.
    9) After the update installation, I no longer receive "An error occured when attempting to change modules" the message but instead tnow I receive message asking me for serial number. So much problem now ...
    Note:
    If you see this link, something is wrong bcos when you clicked the settings wheel, you'll see that Managed Application - Uninstall Unavailable"
    <a href="http://s32.photobucket.com/user/ryan_khoo/media/ScreenShotofAdobeCC_zpsa6c420e7.jpg.html" target="_blank"><img src="http://i32.photobucket.com/albums/d2/ryan_khoo/ScreenShotofAdobeCC_zpsa6c420e7.jpg" border="0" alt=" photo ScreenShotofAdobeCC_zpsa6c420e7.jpg"/></a>
    So now my problem has changed form one where the error message popped up to one which now asked me for serial number ...
    Any ideas ?
    Thanks

  • I have Lightroom 5 installed on my MacBook Air but when I try to open the program I receive the message "An error occurred when attempting to change modules".  I uninstalled, emptied trash and re-installed but I continue to get the same message.

    I have Lightroom 5 installed on my iMac which I downloaded (uploaded?) to my MacBook Air (via wi-fi) but unlike the iMac, I'm unable to use the program on the MacBook Air.  When I open the program on the iMac and click 'file', (as people using the program would know) there are 21 options - import pics, export, etc, etc - however, in the version on the MacBook Air, opening 'file' gives me four options - New Catalogue, Open Catalogue, Page Setup and Printer - and with that comes the pop-up message "An error occurred when attempting to change modules".  Any ideas please?

    A forum thread from 3 years ago talking about LR 1.x which had this problem seems to need permissions fixed or new folders created with the corrected permissions.  You might try doing a repair permissions for your user and/or run LR as an administrator user.  I am a PC person so cannot tell you exactly how to do that.
    https://forums.adobe.com/message/1457020

  • An error occurred when attempting to change modules.

    Loaded LR on my iMac, tried to copy & use a catalogue from W7 P/C. Now get "An error occurred when attempting to change modules."  when opening LR. Tried a variety of on-line suggestions, HELP. NB too much hassle with all the other apps to start a new user with such as Adobe and Microsoft.
    George

    Hi, I¹ve been through it again to ensure I¹ve not forgot things. Completely
    removed Lightroom and all files I can find, etc and reloaded. Some tedious
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    on the go since I¹m about to go on holiday and on return I shall need
    Lightroom on this iMac. Any clues? This iMac had Mavericks from new,
    uploaded to Yosemite and then loaded Photoshop CC, Lightroom etc and get
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    Reading around the web I¹m not the only one with this issue, to suggest a
    new user a/c is a soft option without resolving the issue.
    I hope an expert from Adobe can resolve this,
    Regards, George (retired IT Manager and IT Systems Project Manager)

  • I Just installed Crative Cloud Lightroom try-version but when i open the program it say "An error occurred when attempting to change modules." ?

    I Just installed Crative Cloud Lightroom try-version but when i open the program it say "An error occurred when attempting to change modules." ?

    Try giving permission to Lightroom folder under
    /Users/[user name]/Library/Application Support/Adobe
    Steps
    Click on Finder and on the menu bar ( top side the of the screen) click on Go > Go to,folder
    In the window type exactly ~/Library and click on Go
    Open Application Support > Adobe and right click on Lightroom folder and select get info
    Under sharing and permission Click on lock and unlock it
    Click on + add your current user name and administrator if not added
    Then give Read and Write permission for Admin, system, everyone and (your user name)
    Click on gear icon and choose apply to enclosed item
    Then Click on Lock
    Launch Lightroom and check.

  • Purchased Light Room 5, installed, registered .. but keep getting this screen "An error occurred when attempting to change modules. ... OK" ?? WTF? ?

    Installed Light Room 5.2 from Disc on my mac os x (latest, updated version)
    But keep getting this "An error occurred when attempting to change modules.. OK" no other options/selection and of course if I click OK ... it crashed out ...
    Can anyone help?
    For such a big company .. there isn't any chat option to get to someone to talk to  !!!

    Just because you are the only user on the computer doesn't mean you are the administrator.
    Also, the fact that you are being asked to re-enter your serial number each time you start means that it is not being remembered because something is either preventing it from being written to you disk or (less likely) something is erasing it. This does suggest that you lack certain permissions to make changes to your computer. Not only to save your serial number, but to have access to the Lightroom files needed to change modules (they are just plug-ins within Lightroom).
    Try creating a new user account and run Lightroom from there (making sure that it is part of the Administrator group).
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  • Lightroom trial doesn't show complete menu selections or import button.  Also get error message on launch:  An error occurred when attempting to change modules.  I am unable to find/see the following file to try renaming the SLCache and SLStore files:  Sy

    Lightroom trial doesn't show complete menu selections or import button.  Also get error message on launch:  An error occurred when attempting to change modules.  I am unable to find/see the following file to try renaming the SLCache and SLStore files:  System Library/Application Support/Adobe.  Any ideas?  I only have 16 days left on the trial and have been unable to get it to work on my Macbook Pro.  This is all I am seeing after Lightroom opens.  Thanks!

    Thanks to both of you for attempting to help.  I finally figured out what was wrong . . . it was a Permissions problem.  Very frustrating, but after scouring the troubleshooting tips I finally found the one that solved my problem.  I had to add a User and give it Read/Write privileges to Lightroom.  The file I had to add the User to was Hidden on my Mac, so that added an even bigger challenge to the mystery.  Only a few days left on my trial version!  I hope I have time to try it out!

  • An error occured when attempting to change module in Lr 5

    Hello
    I puchased a new imac yesterday my first apple product so no experience with it. I have purchase lightroom 5 today as a download when I instal it I get an error message.
    An error occured when attempting to change module.
    Anyone out there that can help?
    RuralTraveler1111

    Hi
    Thanks Rave
    I will try the sugestion in this doc. The problem is I am completly new to mac and I have to find my way around I had lightromm 4 on my pc and never had an issue with it.
    It is loading now but it give me this message error and I can do anything no import or anything else. I saw a post somewhere an other user had the same issue and resolve it using the step in the doc you point it out.
    Will work on it.
    Thanks
    RuralTraveler1111

  • 1.3 Update Error "An error occurred when attempting to change modules"

    Good evening,
    Recently updated to 1.3, and now, when starting, Lightroom won't open up a catalog. When I go t manually do this (File-Open), I get this error:
    An error occurred when attempting to change modules
    Sometimes, I can get the program to display, but it is blank (no photos) and when I select a different module, I get the same error code.
    I have tried:
    - Deleting preferences
    - Opening a backup file
    Neither one works.
    Any ideas? We can do nothing at this point with Lightroom.
    Many thanks,
    Brett

    Try removing user presets.

  • An error occurred when attempting to change modules. Lightroom 5.2 on Mac

    Lightroom 5.2 on a Mac....keeps saying 'An error occurred when attempting to change modules.

    I FIGURED OUT HOW TO FIX THIS PROBLEM!
    i\IIf you get the error message, “An error occurred when attempting to change modules” open up a brand new user account on your computer, name it something (Do not use Guest). Lightroom will be installed on both users, however everyone wants it to work on their main account, here is how you do it.
    Click on the go menu at the top of the desktop in the new user profile and hold down option or the alt key. A tab will pop up that reads library. Click on it. A finder will appear, look for application support and click on it. Next, click adobe folder in Application Support and scroll down to Lightroom  Copy this folder and paste it into the main user. HOW TO DO THIS? First copy the entire folder and then click computer in the go menu, Macintosh HD and then Users. Find your primary user account. In this case it would NOT be the one that looks like the house because you are on your alternative account! Nevertheless, find your main user account, click it and paste Lightroom folder into it. Doesn’t matter where you paste it, just know where it is.
    NOW, log out of the alternative account and log into your primary user account and find the copied lightroom folder. Do the same thing mentioned above, Go menu, Computer, Macintosh HD, Users, but this time click the house tab. Find where you pasted the folder and paste it back in application support in the library via go menu. It will ask you to replace it. Hit yes. If it does not allow you to. Click get info on application support tab and make sure everyone is on read and write. Once pasted and replaced start up Lightroom.
    IF NOTHING HAS WORKED FOR YOU DO THIS METHOD, IT WORKS!!

  • An error occurred when attempting to change modules.--when i log in as a guest program works fine but when i log in onb my account that pops up

    An error occurred when attempting to change modules. this comes up on my account on my mac but not when guest account  ?

    I fixed the problem myself, no response in chat nor phone (1 hour in hold an no answer) here's the link, step # 5 saved me! Here's the link seems to be a very common problem, hope it works for you! Error changing modules | Lightroom

  • Lightroom 4: An error occurred when attempting to change modules.

    I downloaded Lightroom 4 a few days ago and installed it on my MacBook Pro. Everything worked great. I thought it would overwrite Lightroom 3, but it didn't. So Lightroom 3 is still installed, but I haven't opened it since I installed Lightroom 4.
    I downloaded Lightroom 4.3 this morning and installed it on the same MacBook Pro.  Using my MacBook Pro and a second monitor, I opened Lightroom 4.3 and worked on some photos. Everything worked great.
    Then I began watching a slideshow in the Lightroom 4.3 slideshow module on the second monitor with my MacBook Pro in the library module. During the slideshow I clicked on the slideshow module on my MacBook Pro and got this error message:
    An error occurred when attempting to change modules.
    Now I can’t get into the slideshow module. I just get the error message.
    I moved the preferences file to the trash and reopened Lightroom 4 but lost color labels, so I put it back in the preferences folder.
    Thanks for your help

    I called Adobe and let them fiddle online with Lightroom on my MacBook Pro. The Adobe tech claims I have a corrupt permissions file. He told me to contact Apple and have them rebuild my permissions file.
    When I contacted Apple, the tech said to startup my MackBook Pro with the option key held down until the first screen appears. Then click on: Recovery HD, arrow, Language, Disk Utility, Macintosh HD, Repair Disk Permissions.
    I did this three times, but some permissions were not repaired. Another Apple tech then suggested I bring my MackBook Pro to a Macintosh authorized repair shop, and have them repair my permissions file. I asked if I can buy Norton Utilities or a similar program and do it myself. The Apple tech said yes, but an authorized repair person will know which permissions to repair and which ones not to touch.
    Unless someone on this forum can tell me how to do this repair myself, I’ll get it repaired next week. And, I’ll post the results as soon as I can.

  • An error occurred when attempting to change modules Lightroom 5 CC

    I've seen other users pose this question but haven't seen any solutions that work for me.  I get the error: "An error occurred when attempting to change modules" when I open up Lightroom 5 on one user, but on another user it opens up fine.  I've tried moving and trashing preferences, uninstalling and reinstalling the program.  It's the same whether I open an existing catalog or try to open Lightroom while creating a new project.  Any help would be greatly appreciated.  This occured after updating to Mavericks on a 2011 iMac.  All other Creative Cloud apps seem to have installed just fine.

    Hi 99jon,
    Many thanks for that. Had been going through this list yesterday and now again today:
    Ref  Solution 1: Lightroom is at its latest update
    Ref  Solution 2: It's interesting how I cannot find the Preferences file anywhere on my mac. (new mac pro, OS 10/9.2) . . .
    Ref  Solution 3: Lightroom doesn't allow me to do anything after the error message appears
    Ref  Solution 4: don't have any Nik Software plug-ins
    Ref  Solution 5: checked permissions and changed all to "Read & Write" - makes no difference
    Ref  Solution 6: I don't have a different user account on my mac.
    Not sure what else to do.

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