LVS show's no data and error message 1010

Question

I have installel LVS at 3 customers with the instruction.
After now 2 day I have at 2 customers in all reports "no data".
At 1 customer the LVS viewer has a error message: "Error #1010"
LVS service ist started, AddOn is installed and Starttyp "Obligatorisch".
Edited by: Martin Essig on Apr 14, 2011 10:58 AM

Answer 1

Hi Maria,
LVS-Database:
TempAllEventsInfo and tempAllSMOInfo are empty.
The only tables with data are: FormLicenseTypes and LVSConfig
LVS service is running all time. The reports are generatet every day at 22:00.
ReportClasses.xml File:
<?xml version="1.0" encoding="utf-8" ?>
- <Report>
- <Scheduled>
  <reportClass name="LVSArchive.dll" path="" order="1" timeSpan="11:00:00" />
  <reportClass name="LVSReportSMOInfo.dll" path="" order="2" timeSpan="11:00:00" />
  <reportClass name="LVSReportSMOServerInfo.dll" path="" order="3" timeSpan="11:00:00" />
  <reportClass name="LVSReportEventInfo.dll" path="" order="4" timeSpan="11:00:00" />
  <reportClass name="LVSReportDayFormUsage.dll" path="" order="5" timeSpan="11:00:00" />
  <reportClass name="LVSReportLicenseInfoPerMachine.dll" path="" order="6" timeSpan="11:00:00" />
  <reportClass name="LVSReportLicenseInfo.dll" path="" order="7" timeSpan="11:00:00" />
  <reportClass name="LVSReportCumLicenseInfo.dll" path="" order="8" timeSpan="11:00:00" />
  <reportClass name="LVSReportFile.dll" path="" order="9" timeSpan="11:00:00" />
  <reportClass name="LVSReportArchive.dll" path="" order="10" timeSpan="11:00:00" />
  </Scheduled>
  </Report>
I have an ReportsOutput here:
C:\Programme\SAP\SAP Business One LVS\Reports Output
But no ReportsOutput here:
C:\Programme\SAP\SAP Business One LVS\LV Service
Data in csv-Files:
Info,
nodata
Data in txt-Files:
LVS Reports results 19.04.2011
Summary License Requirement Report
Usage Date From     Usage Date To     Number of Licenses Required     Required License Type
Concurrent Access Report
Database     Peak Access Date/Time          Total Users
Regards,
Martin.