Mac book pro virus?

On my mac book pro it states i have a virus and won't let me use safari until i contact microsoft i try exiting out of safari but when reopen it states the same thing any help please?

Force Quit .
Press command + option + esc keys together at the same time. Wait.
When Force Quit window appears, select the Safari if not already.
Press Force Quit button at the bottom of the window.   Wait.
Safari will quit.
Relaunch Safari holding the shift key down.
For more info:
Identify and remove adware/malware
http://www.thesafemac.com/arg/
http://www.thesafemac.com/mmg/

Similar Messages

  • Is mac book pro virus free

    Hi,
    Could you please aware me about the mac OX will infected from virous...if yes the please tell me the precoution for this...
    one more thing for the few days my mac book pro is not behaving properly.... while log in time once i right click it is taking few moment to appearing log screen and...some what feeling late response ....why it is like that ....
    Thanks for co operation .....
    Regards,
    Kamlesh

    no viruses

  • I clicked on a link from an email that may be spam/phishing.  How can I scan my mac book pro for any viruses?

    I clicked on a link in an email that may be spam/phishing.  How can I scan my mac book pro for viruses?

    You can just download the free ClamXav and scan your entire drive - but as there are no known viruses for OS X (although there is malware - see Thomas Reed's excellent Mac Malware Guide) it's very unlikely that you have a virus.
    The best source against malware is OS X itself and common sense. Don't click on links in suspicious emails and be careful of anything that wants to install something on your computer that is not from a reputable source.
    Clinton

  • My Mac Book Pro has slowed to less than a crawl (possibly from a worm or virus).  How do I make sure it's running at peak efficiency before I complain to comcast

    My Mac Book Pro has slowed to less than a crawl (possibly from a worm or virus).  How do I make sure it's running at peak efficiency before I complain to comcast

    Please answer as many of the following questions as you can. You may already have answered some of them; in that case, there's no need to repeat the answers.
    Restart the router and the broadband device, if they're separate. Any change?
    Run Software Update and install all available updates for OS X or the computer's firmware. Any change?
    If possible, connect to the router with an Ethernet cable and turn off Wi-Fi. Any difference?
    Are any other devices on the network, and if so, are they the same?
    If you can connect to more than one network, are they all the same?
    Are all network applications affected, or only some? If only some, which ones?
    Is networking always the same, or is the problem intermittent?
    Disconnect all other devices from the network. Any change?
    If you're running a MacBook with the lid closed, open the lid. Any difference?
    Start up in safe mode and test. Any difference?
    Start up in Recovery mode. From the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. Any difference?
    If possible, turn off Bluetooth and disconnect any USB 3 devices. Any difference?

  • Do we need anti virus softwares for Mac book pro?

    do we need antivirus softwares for mac book pro?

    That is a complex question, whose answer depends greatly on you. See my Mac Malware Guide for the information you need to protect yourself and to make a decision about anti-virus software.

  • Do you need anti virus software for mac book pro

    Is it true that the new mac book pro computers are now more susceptable to virus attacks and malware then the Mac books made  5 years ago.
    If this is true what is being recommended to protect your mac book pro?
    thank you

    OS X has got its own security systems, so you don't need any security application. Don't use any commercial antivirus. If you want more information about OS X and malware, see > http://www.thesafemac.com/mmg
    If you want an antivirus, use ClamXav or Sophos, but as I said, you don't need these applications.
    Now, there are some viruses for OS X. However, they are not serious, so you just need to keep your Mac updated, because the most recent Mac OS X versions include important security improvements

  • Have a mac book pro and it has some kind of virus which opens unrelated windows. What do I do?

    have a mac book pro and it has some kind of virus which opens unrelated windows. What do I do?

    You may have installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • I have a mac book pro osx 10.7.5. Do I need to get anti-virus security software

    I have a mac book pro osx 10.7.5. i do not have a virus checker. Do I need to get anti-virus security software that will protect against the new virus? And what would you recommend.
    Thanks

    There will always be a "new virus". Is this the recent threat you are concerned about?
    http://www.bbc.com/news/technology-27681236
    It only affects Windows PCs, which is usually the case.
    have a mac book pro osx 10.7.5. i do not have a virus checker.
    Those two statements contradict each other. OS X 10.7.5 already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple. Installing third party "anti-virus" software cannot possibly protect you from all threats, whether they exist today, or may occur at any time in the future. Such products are far more likely to cause random instability, crashes, loss of data, time, money, or all the above, while providing nothing other than a misplaced sense of complacency - a threat all to itself.
    The sky is perpetually falling for so-called "news" outlets. It has been so for many people since the beginning of time, and it will remain so for all eternity. Don't confuse fearmongering with becoming informed.
    A much better question is "how should I protect my Mac":
    Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
    Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
    Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
    Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
    Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
    Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
    Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
    Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
    Don’t install Java unless you are certain that you need it:
    Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
    Java can be disabled in System Preferences.
    Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
    Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
    Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
    Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
    If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
    Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
    The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
    OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
    Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
    If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
    Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
    Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
    Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

  • Is there An anti-virus program for a Mac Book Pro

    Is there an ant-virus program for a Mac Book Pro?

    YES, there is. It is built into Mac OS X. All you need to do to use it is keep Mac OS X up-to-date.
    This built-in Anti-Virus works better and is far less obtrusive than any third-party stuff you can add on. Most of the third-party anti-Virus add-ons are JUNK.
    But Viruses, while they cannot be ignored, are actually quite rare on the Mac. If you have a flashy anti-Virus scan that reminds you it is there by slowing down your Mac and visibly scanning things, you can lull yourself into thinking you are protected, but you are NOT!
    A much more serious problem is malware, and most malware requires you to help (or at least be complicit) to get onto your Mac. Nothing can replace your constant Vigilance. They ARE out to get you, and steal your financial data, and take over your Mac.
    Don't click on ANY links sent to you in emails.
    Don't visit Torrent sites, and don't download software from third-party sites.
    Don't download "players" from the same site that is providing the content.
    No one can tell whether your Mac is infected with anything from outside your Mac. This is ALWAYS a scam.
    You have not won a contest you did not enter. You should never have to pay to collect your prize.
    Providing your banking information to anyone (to send you money) is an invitation for them to empty that account and disappear.
    The Safe Mac -- Mac Malware Guide

  • I think my mac book pro has a virus - is that possible and what can I do?

    I think my mac book pro has a virus.  Is that possible and what can I do?
    I opened an attachment on an email claiming to be an order confirmation from Amazon.  I now have several copies of it on my desktop and can't delete them.

    theforgebridget wrote:
    I opened an attachment on an email claiming to be an order confirmation from Amazon.  I now have several copies of it on my desktop and can't delete them.
    It is highly likely that this attachment is malware. It's also highly likely that it is Windows malware. So you're probably not infected with anything. What is the exact name of the attachment you opened? Please be sure to include whatever extension the filename has (such as .exe, .pdf, .doc, etc).
    What happens when you try deleting the attachment files from your desktop? Is there an error message of some kind? If so, what is the exact error message you're seeing? (Please don't try to paraphrase it... tell us the precise wording of the message.)

  • How do I remove a virus from my mac book pro?

    I think I have virus on my mac book pro. When I google Bank of America, it took me to the BofA results, I clidked on the link I normally use, typed in my password, and it took me to another google search page. I tried this several times, thinking maybe I clicked on the wrong link, which I knew I didn't, but just in case, and it keeps taking me to a google search page (not the normal google search engine page). How do I check for a virus and if one, remove it?
    Thanks for your help!

    First thing you should do is call BofA and suspend your online account and/or change your password.
    The correct IP address for BofA is
    171.161.148.173
    If you paste this into your browser URL field (where it says "apple.com http//discussions.apple.com.... now) you will go directly to the BofA site, no poison in between from a lot of possible issues.
    1: Google poisoned
    2: DNS poisoned
    3: Router DNS poisoned.
    I doubt very much it's your Mac, not that I've playing favorite, it's because Mac's are very highly secure.
    Once you have gone to the correct site by entering the IP address into your URL field and pressing enter, bookmark it and use that from now on.
    Also you should see a HTTPS in the URL when you log in, that means you have a secure connection.

  • Got a virus on the Windows side of my partitioned drive on my mac book pro. I'd like to reformat that side and use all apple now. Is that possible?

    I have a mac book pro laptop that when I purchased it, I partitioned one side with bootcamp and the other with Apple. Since then, I seem to have acquired a virus on the Windows side and I'd like to simply reformat that side. My preference is to NOT use Windows again since I no longer do. Is it possible to reformat that side of the drive and make it apple again?
    What other solutions do I have?
    Thanks in advance!
    JBeechcraft

    Open Boot Camp Assistant. Use it to remove the Windows partition and rejoin it to your OS X volume. Do not attemp to reformat or use Disk Utility for this or you can corrupt the drive.

  • Windows on Mac Book Pro Anti Virus Protection

    What is best antivirus for the Windows 7 for Boot Camp on my Mac Book Pro?

    Microsoft Security Essentials 2.0
    Microsoft Security Essentials
    Based on MS Enterprise product and having used and tried Kaspersky (own current but only on a test system),  And I seriously consider test systems a must even for Mac OS X.
    NIS2012 Beta and back to NIS2007, 360 v4. Forget the commercial folks.  Might want to look into keeping SAS and MalwareBytes around (but never have two products active, most suites are horrible enough and difficult enough).
    There are people using the "top rated" products don't know what they are doing but still manage to screw things up. 
    I was about to try BitDefender until I read reviews of trouble installing.
    MSSE didn't get 6 Stars but Windows 7 64-bit and IE9 + MSSE 2.0 are fine.
    AV-Test.org Test Security-Software

  • Mac Book pro safari virus pop up?

    Just received this on my daughters Mac book Pro. What should i do?

    AdwareMedic
    The Safe Mac » Adware Removal Guide Genieo
    Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
    Bitdefender Adware Removal Tool for Mac

  • Mac book Pro might have a virus please read and help

    Hi guys Ive had my mac book pro for 3 years. Recently i keep getting pop ups from strange sites but primarily mac keeper. i haven't downloaded anything but my sister was watching a movie online a couple of days ago and I think thats were it came from. So firstly every time i go to my Safari Preferences and change my homepage, i close everything, and when i open it I'm brought to the same page which is something called only-search.com. Its ALWAYS my home page no matter how i try to change it. Another thing is that when i type in a search, the little text on the right says google search but when i actually search for it, it always goes to a yahoo search. The popups seem to come randomly when I click on websites. They open new tabs and promote their crap. Please help!

    Download Adwaremedic:
    http://www.adwaremedic.com/index.php
    This may alleviate your problem.
    Ciao.

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