Mac E-Mail Not Receiving Incoming Mail From ATT/Yahoo Mail Server

Recently "upgraded" to ATT U-verse. My Mac email client (3.6) suddenly not receiving incoming mail from the web-based ATT/Yahoo. Settings-all are correct: Telephone talk with Tier 1 and Tier 2 ATT reps confirmed "unusual" problem, and that the settings (ports, ssl, etc.) are indeed all correct. Tier 2 supervisor referred ticket (F23576784) to the brilliant minds at Yahoo for help. I've heard nothing for five days. Some emails do get received on my client, from (Apple, ATT, for example). Others languish on the web-based mail, with no push to my iMac. Tests of sending myself e-mails continue to confirm problem, with test emails sitting at Yahoo server, no push to my Mac client.
I am able to send e-mails successfully from client. Interestingly, a couple of incoming e-mails from friends did manage to slip through the lines and arrive in my Mac client a couple of days late. Brave little souls, they're not talking.
I've tried all sockets, all other settings possible, but no luck. Why is there no straight-forward answer to this proliferating problem? Odd e-mail behaviors? No documented or shared answers by the big outfits to Mac users? Mac mail virtually disabled and useless? Has anyone found a path to resolving the varied but similar problems in this area yet? Thanks in advance for any help offered beyond adjusting preferences over and over and over. That ain't working.
Stuiee

Geez, some emails are getting through, most are not forwarded to my client MacMail. They are also marked as read, which could mean that Yahoo is forwarding them somewhere...(?) Can't get ahold of Yahoo, ATT forwards me to Yahoo, Yahoo has no method of emailing real, technical questions, ATT supervisor actually called Apple and there is nothing wrong with the OS or my set up requirements.
Does anyone know a workaround for setting up smtp requirements? Can't switch email clients at this time, would take a lot of changing existing contact info for bizz.
At this point all I would like to know is, where is the problem? Why does a server (ATT/Yahoo) send some mail to my account, not send others, and marks all messages on the webmail as read? Thanks for the one response, I do believe the problem is some minor error set at the isp's server software for Macs, but who knows?

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  • HELP ... Not receiving email messages from particular Yahoo Group

    Ever since the evening of 3/26 every member of my Yahoo Group with an email address from Comcast.net has not been able to reliably receive messages from the group. Out of over 40 emails since then, we've received 4 (2 on 4/1 and 2 this morning). There are no error messages involved, there are just no emails in our inboxes. Yahoo does not indicate that any of the messages have "bounced". The messages are not in my spam folder (in fact, the first Comcast "helper" i worked with had me turn off the spam filter in Comcast,net) Oddly, I (and the others) can receive messages from other Yahoo Groups that we are members of, just not ours: SoundOfNewEngland I was on the phone with Comcast for 2.5 HOURS on 4/3 and was basically told that since I could receive a test message from Comcast that the error must be with Yahoo!   After contacting Yahoo, I was told that since others in the group can receive the messages, that the error must be with Comcast. <sigh> The last email I got from Yahoo said that Comcast would need to add Yahoo info into the Comcast whitelist. I told this to a Comcast technician during a help chat on 4/5 ... and she told me to fill out this form: http://www.comcastsupport.com/sdcxuser/asp/comcast_blockedprovider.asp I did that even tho the issue is that the Yahoo Group's messages were being blocked and I didn't have an IP address for those, but I could provide the domain name:  yahoogroups.com I tried to put the info that Yahoo Groups gave me for the whitelist, but the description is limited to 1024 characters  Needless to say, I have not received a resonse from Comcast within 24 hours of posting the form  Here is the info from Yahoo!: "Since you have already reviewed your settings, and confirmed that the emails are not landing in your spam folder, you will need to follow up with your email provider again, since it appears that they are dropping emails from the group. Email providers generally do this because they think a message is spam, and they are particularly likely to use this approach with bulk messages coming from an email list.
    If you have not done so already, you can provide them with the following link:
    http://tech.groups.yahoo.com/group/ygmailadmin/
    There, they can find a current list of all of our outgoing email servers for white listing.
    They can also contact the owner of this official Yahoo! Group, for further assistance in troubleshooting this issue, by sending an email to:
    [email protected]    However, if your email provider continues to fail to deliver your Yahoo! Group messages, we strongly suggest you consider changing your email provider to another provider who will. This doesn't necessarily mean you need to change your ISP. You can also use a free Web-based email service like Yahoo! Mail or Hotmail while retaining your current ISP." If it helps, the Yahoo incident # is: 120402-011733 It's not a big group, only 86 members. All together we generate maybe 100 messages a month ... not even close to being considered spam.  Most of the members are older and not comfortable with new technology. Asking them to create new emails is not an option.  This group is our primary means of communicating with each other, so the sooner we get this resolved, the less stress for my members! I'm sorry for the length of this message, i'm just trying to provide all the detail i can.  I hope you can help. Thanks,Carol 

    more info: I usually get my mail using Outlook, but the messages are not there when I view them directly on Comcast.net either ....  I'm using Chrome for a browser and have VISTA for my OS Here's a message header from the most recent email sent to the group that I did not receive (i will xxx out the email addresses) at my Comcast address but DID receive at my Yahoo address:
     From Eileen Fri Apr 6 11:56:17 2012
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