I do not receive any bills from you and then i get a past due notice.  i can't figure out why  i get a past due notice but no initial bill?

I do not receive any bills from you.  Somehow, I get a past due notice but  no bill initially.  How can that be

You can see your bill online anytime you like. In fact you'll get your bill online before you get it in the mail. By the way did it occur to you the post office could have lost it? (removed) Even your smartphone has access to your bill via the My Verizon app.
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