Mac WIFI issues with snow leopard can I change router settings?

Hello,
I work for a hotel and some of our guests are having issues logging on to WIFI with there mac's, all pc's tablets and phones are fine. It only seems to be mac's with the latest snow leopard operating system.
We are using ruckas AP's broadcasting a WPA2-AES encrypted signal throughout the hotel. Is there any settings we can change in our system to allow them to log onto the WIFI straight away?
We can get users on with macs but have to type everything in manually and we are not always on site to help mac users get online.
Any information would be greatly appreciated
Thank you
Liam

I have just had a look at the Ruckup web site, I know nothing about your setup but presume you are using the 'Zero-Connect' system of theirs. There seems little support information on the site without creating an account and logging in which I did not want to do. The specification says it supports Mac OS X and IOS, I would contact the support team at Ruckus, there may be a firmware update or a specific settings to allow OS X clients easy access.
http://www.ruckuswireless.com

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Message was edited by: donv (The Ghost)

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daviangel wrote:
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Ha
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Message was edited by: leroydouglas
better yet, try this solution:
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a) The reason you cannot configure as you have been able to do in the past is because of the lack of AppleTalk, but you should be able to reconfigure things to work.
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Thomas Huxley wrote:
Time Machine backup failed. I think it's a glitch with the computer, not the HDD. Going to zero out the drive now.
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Mac WIFI issues with snow leopard can I change router settings?

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