Mac word 2011 spellcheck

Hello. I was given a Mac to set languages and dictionary's since the owner is busy. Now all I've left is spellcheck in word. I found out that there are Proofing tools and since Word lacks Proofing tools for Latvian language on this Mac  it won't spellcheck
and Help says I need installation disc... but the owner said that He downloaded and got serials online. I couldn't find installation file. So the questions are:
1) Is There a Proofing tools for Latvian language for Mac 10.9  Word for Mac 2011 ver. 14.4.5? (if Yes what info do I need from the owner to get it)
2)Where can I change encoding of .dic files so that Word would see the words  written in it propperly? Because  if I try manually adding words I need to change encoding of .dic file and I couldn't find that option so simbols like "ā ē ī"
etc where represented as different simbols like "?". I even tried to create file on windows where I know how to change it but Mac Word 2011 couldn't see the words in it as they should be.
3) I tried to contact Microsoft for help online and it asked to log in Microsoft account, I didn't ask for owners account yet so I tried using mine and it said that Word's Product ID was invalid... was it because ID was registrated to the Mac Owners account?

Hi,
This forum is for general questions and feedback related to Word for Windows, I'd recommend you post a new question in the forum for Mac:
http://answers.microsoft.com/en-us/mac/forum/macword?tab=Threads
The reason why we recommend posting appropriately is you will get the most
qualified pool
of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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