MacBook Pro Full Restore

I have an "Early 2011" MacBook Pro that I bought in August 2011. This meant I received a free upgrade to Lion from Snow Leopard that came pre-installed.
I'm finding now that the computer has become quite slow and laggy. This may be due to some virus picked up while downloading from torrents or other questionable websites and I feel that a complete hard disk wipe and OS re-install would help. While I already have a back up of all the files and media I need, I don't know what can be done about some games and apps I purchased from the AppStore. Will they be re-downloadable for free if I restore my MacBook and sign in to the same iTunes account I used to purchase them? Also, will I be able to download Lion for free should I choose not to pay for the Mountain Lion upgrade right away?
I would also appreciate addional suggestions about how to deal with my Mac getting slow and laggy if you feel a complete restore may not be the best option.

If you nopw have Lion on your system you also have the Recovery HD partition. At startup hold down the Command+r key to boot to the Recovery HD. Once that boots open Disk Utility and Erase the Macintosh HD partition. Then when that is finished exit out of DU and Select Reinstall Mac OS X. Have your Apple ID and password and Wire the computer to your internet Router, Ethernet cable from computer to router. Lion willl be downloaded from the internet and then the install will start.
Yes you can get all the Apps/Games you bought from the MAS again without haing to pay for them.
You will need the Applications Reinstall DVD disc that came with your system to reinstall the iLife apps and then use Software Update to update them to the newest versions.

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I had my macbook pro system restored at an apple store and now my itunes can't recognize my iPhone. What should I do?

I had my macbook pro system restored at an apple store and now my itunes can't recognize my iPhone. What should I do?

Try these: iPhone, iPad, or iPod touch: Device not recognized in iTunes for Mac OS X, http://support.apple.com/kb/TS1591

Why does my MacBook Pro sometimes restores its RAM when I open it, even though it did not run out of battery?

Sometimes when I open my MacBook Pro, it restores its RAM, as if it has run out of battery, even though it has not run out of battery and it has been charging. Why does this happen, and should it be happening?

It's similar to hybernation mode in Windows.
If you put your laptop to sleep, after X amount of hours it will move to the "deeper" sleep level (save memory to disk and shut down...), to save up battery.
Otherwise if you left your laptop asleep in the evening, you could wake up to a dead battery. Not a great surprise when you in hurry to leave the house with your laptop...
You can find our more here

Can I use the installation disc from a 15"macbook pro to restore my 17" since I can't find the discs

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There's nothing at the Apple Store. Whatever you need you will have to get elsewhere. You can download Mountain Lion if you have Snow Leopard 10.6.8 and an Apple ID. See:
Upgrading to Snow Leopard, Lion, or Mountain Lion
Upgrading to Snow Leopard
You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
Before upgrading check that you computer meets the minimum requirements:
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may
apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
Upgrading to Lion
First, you need to upgrade to Snow Leopard 10.6.8 as stated above.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Before upgrading check that you computer meets the minimum requirements:
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or
Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

How do i erase a corrupt contact list from iCloud,iPhone, iPad and MacBook Pro and restore Address Book backup to all devices and cloud?

how do i erase a corrupt contact list from iCloud,iPhone, iPad and MacBook Pro and restore Address Book backup to all devices and cloud?
I saved a corrected, most up to date version of my master Address Book Contacts as a back-up on my Mac Book Pro.
then in an effort to "simplify my life" i attempted to sync my I phone contacts - ( pre clean-up version) with my clean list on Mac Book Pro, New I pad and newly available icloud. DUH!! Using iTunes to do the sync caused the clean MacBOOK Pro list to be commingled with the dirty iphone contacts. amd now the whole mess is in the cloud.
I need to clear out the contaminated lists from all iplaces, and startover with Back-up on my macbook pro. BUT HOW???
Help
Karen

I had exported an address book backup: abbu
so since i wrote, i have found my way into the cloud: selected all entries - deleted them all from the cloud.
This wiped out contacts on my iphone and i pad, and MBP, as well as on the cloud. I then imported the abbu back into my now empty address book.
To repopulate the crowd, i selected all in my address book and created a single card vCard for export to my desktop. I then dragged that vcard into my empty cloud. Now my cloud has the same clean contacts as my MBP addressbook. The cloud then pushed the clean contacts into my empty ipad and iphone contacts.
I had to go back to Address Book>preferences>Accounts and Add an I cloud account - but if you accidentally create a second i cloud account - all of a sudden your address book will duplicate itself. I quickly reversed it by deleting one of the icloud accounts in my Address Book>preferences>Accounts.
I created a new entry on my MBP and it is now on all devices and in cloud
I also created a new entry on my iPhone and it is now in the address book on my MBP.
I feel empowered!!
Have i missed anything??

Current Gen 2 iPod Touch on new Macbook Pro - will restore work?

I backed up my ipod touch on the new macbook pro computer (right clicked on my ipod on the left nav in iTunes).
I want to (1) update my ipod touch from 3.1.2 to the new 4.2 OS and (2) use my new macbook pro from this point forward.
My question, if I do a restore and select the backup, will all my apps (and app data), safari bookmarks and all info on my ipod touch be restored properly? I am scared that I will lose all my information.
I previously synced my ipod touch on the older powerbook.
Anyways, your advice is greatly appreciated!!

My ipod touch was initially "connected" with the powerbook. When I did a sync on the powerbook (old computer), a bakup was created. In iTunes, I was able to see a list of my apps on the left column (sync apps) next to the right column, that showed what was on the ipod touch.
On the new computer, macbook pro, after I backup the ipod touch via right clicking the ipod touch on the left left pane.... I do not see my apps show under the sync apps column.
When I check the box to sync apps, under the apps section, i get a message saying, "Are you sure you want to syn apps? All existing apps and their data on the ipod touch will be replaced with apps from this iTunes library". From the looks of it, none of my apps added onto the library of the macbook pro, as the left column, sync apps, is empty.
I noticed too, when i backed up the ipod touch on the powerbook, i saw my apps on the status pane show... and eventually show up on the sync apps column on the left. During the backup to the macbook pro, I didn't see that happen.
Backstory: I got the ipod touch as a present, started using it through my powerbook. I haven't updated it much on the powerbook for a long long time. I got more apps, added bookmarks and used the ipod touch frequently, without really attaching it to the powerbook. Only maybe one time last year to upgrade to 3.1.2 os. Around that time, powerbook was super super slow and having problems.
Sometime spring/summer last year, I got a new powerbook and haven't had a chance to connect the ipod touch to it until now. I had trouble syncing/transferring my ical, iphotos and itunes (between the powerbook and macbook pro)... but eventually added what I needed for the most part, without adding older stuff i didn't need anymore - pretty much manually. i lived with not having my playlist on itunes and redoing my events in ical. luckily, i have a iphoto library manager, so my photos albums are intact the way i'm comfortable managing them.
anyways, i want to update the ipod touch to the latest os 4.something. and start using this macbook pro as the go to computer, as i won't be touching the powerbook much.
I care more for the apps and the apps' data, ipod touch safari bookmarks... photos and music i can redo again, as both are different between the powerbook and macbook pro anyways.
the macbook pro is authorized, as with the older powerbook.
i think the reason apps don't bakup inot the macbook pro, is because it's somehow still associated to the powerbook. the contents on the ipod touch are more current than what is on the macbook pro, as regards to apps and apps info and bookmarks.
Help! Please.

What is the best order to upgrade to Lion after putting in a brand new hard drive in my MacBook Pro? Restore first? or install Lion First?

I have a 2008 macbook pro with brand new 500GB hard drive and 6GB new RAM. My old hard drive is backed up on external drive, via time machine. When the shop put in the new hard drive (there was nothing wrong with old one, it was just stuffed to the brim), they loaded snow leopard from a disk, but I haven't put anything from the old drive back on yet....I haven't even configured my mail and am just reading mail from ipad and phone these days.
Question: Should I install Lion before I restore all the old backed-up stuff, or is it important to have anything, ( like maybe preferences) already on the computer when I download Lion. I want to be selective when restoring from time machine, because my old hard drive had a lot of ancient software and junk on it that had migrated from every computer we've ever owned, and that is many, many.
So, I'm just stuck on the best way to proceed. Also, should I install the latest update for 10.6.8 before I download Lion? I see today that some new updates have become available; java, security, safari, and apple software installer.
Thanks
G.T.

Gaye Thomas wrote:
But I just read your next post, and it sounds like you think I should do the back-up first, or am I missing something. I think you are now recommending that:
1. First I should install Snow Leopard,
2. do the combo update of 10.6.8
3. THEN USE BACKUP to restore what I want to carry over to new drive.
4. Then upgrade to Lion.
I would restore SL and do the Combo 10.6.8 update. Then use your backup to load back in what you want. Then do the upgrade to Lion.
So what made you change your mind?
And, just to say again, the hard drive is completely new. The shop installed 10.6.8 from the installation CD, and I haven't even configured email. I'm only using safari. I just now downloaded 4 updates that software updater recommended. It now tells me it is up to date. Is there any reason to do a 10.6.8 combo updater?
Are you recommending to do the back up BEFORE I install Lion, so that there are some preferences and information about old passwords and certain information that Lion will want to know about? Will it make my life easier to back up BEFORE I install Lion?
What changed my mind was your second post. You don't want to carry over everything to the new drive and the install of Lion. You only want selective things and of course your personal files.
For that I "feel" it best to install SL, Update SL to the most current version, Then selectively restore the parts you want and then install Lion on top of that newest install of SL with the selectively restored parts on the new Hard drive.
That should give you as clean an upgrade as you can get.
Of course you could go a completely different route. Make the Lion install USB, Save all your program Install files you want to be installed in Lion along with your personal files. Then Wipe the drive and install Lion clean. Then RE-Install your programs and copy over your personal files.
That is what I would do as I do not like upgrading to a new OS over the top of an older one. I have never found that to be as clean and it always seems to carry over stuff from the older OS to the new one. But that is me.

It doesn't want to reinstall OS X Mavericks to my MacBook Pro after restoring it.

I have a macbook pro (2011) I had already installed OS X Mavericks but I changed the date and time so when I was going to change it again it would´t let me. So I restored it to factory settings but when Im going to reinstall OS X Mavericks it won't let. Because it says: your computer´s eligibility will be verified with Apple, so I click continue but then it says: an error occurred while preparing the installation. Try running this application again.

juandatorr,
so your 2011 MacBook Pro does not currently have Mavericks installed — is that right? If so, which version of OS X is currently installed on it? Have you been able to correct the date and time under the version of OS X that is currently installed?

I5 Macbook Pro reboot/restore issues

I have a i5 Macbook Pro running Lion that won't restore itself when it's battery is gone. Upon hooking back up to the power cord it gives a greyed screen with a progress bar at bottom. After it gets halfway a grey box pops up and says it needs to reboot. I have an SSD installed and don't know if that has anything to do with it.
Thanks in advance,
Brian

Hold down the power button till it shuts off then turn it on

MacBook pro 13" restore

Hi, i want to buy an MacBook pro 13" but first I want understand one chose .....if I want to Restore my MacBook such as the first day that I have buy it what I must do???
-I can use the restore CD and restore with the CD
-I can use time Machine
But can I restore my MacBook if i hold some keys? for example there is a combination of keys for restore it??
Thanks and sorry for my bad English

Didinho95 wrote:
-I can use the restore CD and restore with the CD
No, new Macs that come with Lion 10.7 do not come with cd's.:http://support.apple.com/kb/HT4718
-I can use time Machine
Yes, you can restore from a Time Machine backup.

ITunes files missing after MacBook Pro software restore

After my MacBook slowed to a crawl, I decided to restore the system software (OS and Applications) and ended up with much improved responsiveness and performance. I keep my ITunes files on an external hard drive. When the restore was completed, I set the library address to the external hard drive, and copied and pasted all my music, video and applications into Itunes window. My music came in fine, my movies are there as well, but my apps never showed, and my TV shows didn't appear either. I tried pasting 1 TV show file into ITunes TV Shows, and I tried pasting all of them. A small window came up telling me the system was "processing" the files, but they never showed up in the ITunes window. I also tried double clicking on the file name on the external hd (sometimes that imports them as well into ITunes window), but no luck there either. Any advice? Thanks.

This happened to my 2006 Macbook when the logic board was replaced under Applecare by my local service centre due to a known issue at the time (random shutdown). It didn't affect the warranty or cause me any problems so I didn't bother to go back to them although I later found out that they could and should have reset it at the time.
The only thing that might have been a problem if I had had more than one computer was that it made my iTunes account think that I had two computers authorized, i.e, a sort of "ghost" left over from the previous serial number. As you can only have five machines authorized with an account it means you have one less available to you even though you don't actually have that computer. This was not a problem to me as I didn't need five authorizations, and anyway you can go into your account once a year and reset your account. You may need to do this if you have five computers you need to play your iTunes purchases on.
Still lazy of the repair centre not to reset the serial number for you though.

My MacBook Pro was restored recently at the Apple Store. Now I can't sync my iPod Classic to iTunes. I want to load all music and videos from my iPod back onto iTunes. It tells me that everything form my other libraries will be erased....

Now I can't add all my files from my Ipod back to my itunes. I get a message telling me that all my files on my Ipod will be deleted and synced with another Itunes library. Since the restore, I now have a new library with about 25 new songs, but nothing from before which is still on my Ipod. Please help me. Everything I've found by Google isn't much help.....

Your iPod is designed to sync with only one iTunes library at a time. It will recognize the iTunes library on the PC as a new library. If you sync the iPod with this new library, all content will be erased from the iPod and replaced with what is in the new library. So what you will want to do is copy everything from the iPod to your new iTunes library on your PC first.
See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

If I erase my hard drive on my MacBook Pro to restore my server, will microsoft word get deleted?

My computer recently has been having issues, I was told to try and reinstall my server after my computer continued to freeze up and dash marks across my screen show up. I was going to erase my hard drive (I already saved all my files and pictures) but I am wondering if there is a way I can do this without microsoft word being deleted. Thanks for your help!!

No, there isn't. You'll need to reload it afterwards, either from backup or from the original source.
(103930)

Can I use Shockwave on 2009 Macbook Pro fulling updated? I have a site requiring it. Thanks

I am unable to enter data into a website where I have previously been able to do so. Keep getting message that "Shockwave has crashed". Is Shockwave one of the flash that we no longer can use on Mac's?

Shockwave Flash, aka Adobe Flash, was loathed by the late lamented Steve, who made sure the thing never reared its ugly head in his beloved pads and phones. But he had to bow to reality and allow its existence on the computers. Get yours here, remember you have to have the latest at all times, else the system disables the plugin: http://get.adobe.com/flashplayer/

Can't use Fireware Restoration CD on MacBook Pro

The instructions for using the MacBook Pro Firmware restoration CD read: "Power on the computer and hold down the power button until the LED blinks rapidly followed immediately by a successive series of blinks (3 quick blinks, 3 slow blinks, 3 quick blinks), then release the Power button."
Problem is reguardless how long I hold down the power button all it ever does is just boot up for me.
Also the instructions don't say if the computer should be on or off when you start holding down the power button, so I'm to assume off.
Then once off, I hold down the power button. The LED on the front blinks rapidly then the BONG goes off and it boots up like normal. Never did I get a "3 quick blinks, 3 slow blinks, 3 quick blinks" like the instructions say.
Because it always just BONGS and boots up like normal I can't get it to read and use the Fireware Restoration CD.
Anyone know the correct instructions for a MacBook Pro in order to restore the fireware?

I think you mean the "firmware" restoration, not "fireware".
Well, to turn on your computer, I assume that it should be shut down first. You need to prepare the restoration cd on an other machine.
Finally, if you're trying to restore the previous version of firmware after a succesful update, unfortunately it's not possible, you can't restore a succesful firmware update. The restoration procedure is if get a black screen instead of a normal reboot.
Check this link too (pretty much the same):
http://docs.info.apple.com/article.html?artnum=303469
If you don't have "3 quick blinks, 3 slow blinks, 3 quick blinks" and it starts up normally, you may have updated the firmware succesfully and you can't go back.
If it's not the case, maybe you should call Apple.

MacBook Pro Full Restore

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