Macbook Pro retina display 13 inch stopped charging. Charger LED also not on while plugged in. The battery fully drained off but the system can detect the charger when it was switched on.

Macbook Pro retina display 13 inch 2014 model stopped charging. Charger LED also not on while plugged in. The battery fully drained off so the system can not be started but the system can detect the charger when earlier it was switched on before draining off the charge. Charger type magsafe 60W.

Once you have examined the power inlet on the computer for dirt, and made certain that the pins on the end of the MagSafe cord are free to move in and out to make contact, there is very little you can do yourself.
You will need to visit your Apple Store (FREE with appointment) or your Apple-Authorized Service Provider (policy varies). They work on these all the time and have good expertise and lots of spare parts to try to determine the problem.

Similar Messages

MacBook Pro Retina Display Battery Charging?

When first purchased a MacBook Pro Retina Display and first open it to use, is it best to immedicately attach on the power supply while first booting it up for 1st use?
Also how long it take to charge completely because it doesn't have the battery level of charge at the side of the notebook anymore?
Next how often should I completey drain the battery and How Low I should let the battery get before charging the laptop again?

Hello Davin12,
Fortunately, we have an entire page (with links to additional information) regarding the batteries in our devices.
Apple - Batteries
http://www.apple.com/batteries/
Cheers,
Allen

My brand new MacBook Pro retina display not charging the battery any more after 3 weeks...no green or red Led. Any one now about this problem? Thanks

My brand new MacBook Pro retina display not charging the battery any more after 3 weeks...no green or red Led. Any one now about this problem? Thanks

Either the power brick is damaged, or the charging circuit is on the blink, or both. Either way, a trip to the Apple Store or the Apple Authorized Service Provider is in order, as this ain't no bargain basement toy.
In the meantime, can attempt an SMC Reset to see if it helps.

The Logic Board of my MacBook Pro Retina Display stopped working.

I purchased my MacBook Pro Retina Display 13 months ago. Barring a few errors the computer functioned beautifully, and I maintained it with the care it deserved. On Wednesday, last week, the laptop ceased to work completely. It wouldn't start, or charge. On submitting it for repair, I was informed that the logic board failed. Since its warranty lapsed a month ago, $1050 is required for its replacement. That outrageous amount is more than half of what I paid initially for the laptop. The service provider would not agree to any concession, or plea.
For an Apple enthusiast, it is very disheartening to learn that its foremost product stops operating in this manner. I am a high school senior, who has accustomed himself to his computer, and cannot at this time purchase a new laptop, let alone a Windows laptop. With college admission deadlines fast approaching, I solicit your help and suggestions, very desparately.

As much as it will suck to hear this answer, there really is no solution. Because the computer is now out of warranty, you have to pay the full $1050 to get the logic board replaced. I know this is a large sum of money, but you have to remember that the logic board includes the CPU, Graphics Card and RAM, all soldered onto the board. You're paying to replace all of the most expensive components of your computer, even if only one of them failed.
So, long story short, you'll have to either pay to replace the logic board, because it's out of warranty, or buy a new computer.

Whats the maximum resolution resolution supported @ 60 Hz on an external display for mid 2014 macbook pro retina 13 inch ?

whats the maximum resolution supported @ 60 Hz on an external display for mid 2014 macbook pro retina 13 inch ?

I don't know where you found 1920x1080, but that isn't the max. The INTERNAL display can even support more than that.
The maximum resolution is really hardware based, and since Thunderbolt 2 has a Mini displayport connector (Mini Displayport 1.2), the max resolution for Mini Displayport is 4k (3840x2160).
PLEASE NOTE: Not all adapters can support that resolution, most monitors that can run 4k @60Hz have Displayport 1.2 (The most recent revision), Mini Displayport 1.2, and HDMI 2.0. DVI dual link can run 4k, but only 24-30Hz, depending on the monitor.
Hope this helps!!

My MacBook pro retina display 15 inch (2013) doesn't start. After I press the start button there is only a beep sound at regular interval. The screen remains blank and the keys don,t light up. Can anyone help please?

My MacBook pro retina display 15 inch (2013) doesn't start. After I press the start button there is only a beep sound at regular interval. The screen remains blank and the keys don,t light up. Can anyone help please?

If your MBP is under warranty, bring it to an Apple store and have the technicians fix it. If not, try the steps in this support article:
http://support.apple.com/kb/ts2570
Ciao.

MacBook Pro (Retina, 13-inch, Early 2015) can display 4096 x 2160 at 60Hz using DP1.2??????

MacBook Pro (Retina, 13-inch, Early 2015) can display 4096 x 2160 at 60Hz using DP1.2??????

Huh?
Just go into that article, check if there is " MacBook Pro (Retina, 13-inch, Early 2015)"
what about this one?
http://9to5mac.com/2015/03/12/2015-macbook-pro-retina-unboxing-overview-benchmar ks-video/
There is no 2015 version? what is this?????

Should I buy a MacBook Pro 13-inch or a MacBook Pro Retina Display 13-inch??

Should I buy a MacBook Pro 13-inch or a MacBook Pro Retina Display 13-inch??

MacBook Pro 13-inch - Compare Mac notebooks
http://www.apple.com/mac/compare/notebooks.html
If you have no use for super drive, buy MacBook Pro 13-inch with Retina display
with 8GB RAM and higher capacity SSD storage if budget permits.
Best.

Don't see the Macbook Pro Retina display 15 inch 2.6 Ghz i7 model

Macbook Pro Retina display 15 inch 2.6 Ghz i7 model - what happened to this model ? just brought this computer 4 months back and suddently this model disappeared? also the price on this one is equivalent to another higher model with 2.7 Ghz and 16 GB memory ?

Apple removed some Retina MacBooks Pro and started selling other ones with slightly better hardware last week. If you have this MacBook, you can continue using it because, although Apple has upgraded the hardware, changes aren't big compared to your MacBook Pro model

Macbook pro retina display 15 inch ram upgrade with apple care

hi,
I have a early 2013 Macbook Pro Retina Display 15 inch.
Doing some research, i do realized that RAMs are not upgradeable due to being embedded to motherboard.
I was hoping if there any chance to upgrade my RAM from 8 gb to 16 gb through Apple Care that i currently have.
I would love to hear back any feed backs on any possible way to upgrade your RAMS in MPR 15 inch.
thank you much!!!

thumbmania,
It's impossible for anyone - Apple included - to upgrade the RAM on a Retina MacBook Pro. With those machines, you have to live with what you originally purchased.
Sorry,
Clinton
MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

How to make format for macBook pro retina display 13 inch Yosemite

Hi ,
I want to format and erase everything in my mac because I want to sell it.
- MacBook Pro Retina Display 13 inch
- OS X Yosemite
thanks

Click here and follow the instructions.
(122411)

Windows 8 on a 15 inch MacBook Pro Retina Display

Will Windows 8 run on a 15 inch MacBook Pro Retina Display?

It appears that the latest build of VMWare Fusion supports Windows 8.
See: http://www.vmware.com/support/fusion5/doc/fusion-50-release-notes.html

Does my MacBook Pro Retina Display 13 inch. Late 2013 Supports DDR3 RAM instead DDR3L?

i just bought a brand new macbook pro retina display 13 inches, but i need to now if i can install my 16 gb (8x8 slots) DDR3 memory RAM (Corsair) in to my new computer without any danger or risk for my macbook.

alejandrorg95 wrote:
i just bought a brand new macbook pro retina display 13 inches,
MacBook Pro with Retina display comes standard with 4GB of 1600MHz memory. Please note that the memory is built into the computer, so if you think you may need more memory in the future, it is important to upgrade at the time of purchase.
From here
http://store.apple.com/us/buy-mac/macbook-pro?product=ME864LL/A&step=config

Macbook Pro Retina display says "No batteries available" after legitimate system software update

Issue Description
On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
It was delivered August 8, 2012. It cost me $3,265.16
I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
In the one year since I bought it, I have had only 2 issues;
• A case of display flickering that resulted after a system software update on August 28, 2013
(Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
• A case of battery failure that resulted after a system software update on October 11, 2013
(Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
Symptoms after system software update
• Battery Icon on status bar disabled with a message "No batteries available"
• Battery not charging
• LED on the Magsafe power adapter no longer show
• Keyboard backlights no longer show
• Notebook fan loud/noisy and permanently at high speed
• Date and time reset to a date in the past at each restart
• Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
• An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
Recommendations from Apple Support
• Perform SMC Reset (http://support.apple.com/kb/HT3964)
(Done - no change in status)
• Run Disk Utility
(Done - no errors found)
• Run Apple Hardware test (http://support.apple.com/kb/HT1509)
(Done - no errors found, no change in status)
• Visit Apple Store
(Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
• Check System Report/Hardware/Power
(Done - Health Information/Cycle count:0, Battery installed: No)
• Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
(Done - no change in status)
Comments and additional Observations
Please note the following;
• All of the symptoms above appeared after a system software update on October 11, 2013
• This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
• The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
• Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
• The said update was not interrupted or anything of the sort
• On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available"
I make the following deductions solely based on my observations
• An apple authorized system software update broke the system
• The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
• It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
• The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
• The symptoms match what an SMC reset should resolve according to Apple documentation
• This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
Summary;
The system is running OS X 10.8.5
I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

Issue Description
On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
It was delivered August 8, 2012. It cost me $3,265.16
I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
In the one year since I bought it, I have had only 2 issues;
• A case of display flickering that resulted after a system software update on August 28, 2013
(Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
• A case of battery failure that resulted after a system software update on October 11, 2013
(Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
Symptoms after system software update
• Battery Icon on status bar disabled with a message "No batteries available"
• Battery not charging
• LED on the Magsafe power adapter no longer show
• Keyboard backlights no longer show
• Notebook fan loud/noisy and permanently at high speed
• Date and time reset to a date in the past at each restart
• Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
• An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
Recommendations from Apple Support
• Perform SMC Reset (http://support.apple.com/kb/HT3964)
(Done - no change in status)
• Run Disk Utility
(Done - no errors found)
• Run Apple Hardware test (http://support.apple.com/kb/HT1509)
(Done - no errors found, no change in status)
• Visit Apple Store
(Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
• Check System Report/Hardware/Power
(Done - Health Information/Cycle count:0, Battery installed: No)
• Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
(Done - no change in status)
Comments and additional Observations
Please note the following;
• All of the symptoms above appeared after a system software update on October 11, 2013
• This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
• The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
• Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
• The said update was not interrupted or anything of the sort
• On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available"
I make the following deductions solely based on my observations
• An apple authorized system software update broke the system
• The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
• It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
• The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
• The symptoms match what an SMC reset should resolve according to Apple documentation
• This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
Summary;
The system is running OS X 10.8.5
I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

(AIRDROP) Macbook Pro Retina Display Can't see Macbook Pro mid 2012

Hello,
I was trying to send and receive files from my macbook pro 13' mid 2012 (MBP) to and from macbook pro retina display 13' (MBPR) using airdrop.
both on Yosemite.
The problem is, I can't see my MBP from MBPR in airdrop. But the other way around works fine, I can see and send files from MBP to MBPR.
I've changed the 'allow me to be discovered by : Everyone' on both mac. Bluetooth and wifi are on. I even tried to search onlder mac from MBPR but no result.
Does anyone have the same problem? Is there any solution for this?

I am aware there are symbols. My technical issue is the MagSafe2 adapter. What people typically do is connect their laptops to the wall when they're battery dies off. No biggie. I can attach it to the outlet. Well, when I connect the adapter to the outlet, nothing happens. Nothing happens at home, at Starbucks, at McDonalds, at other people's home.
When I brought this up with technical support in August when I bought it, technical support person said I might have issues with my electrical wiring at home. I've never had issues with electrical wiring at home because my other Apple products work fine when connected to the outlet. My July 2011 MacBook Pro charged without a hitch.
And I was able to charge my Retina MBP only at night or very early in the morning.
But this weekend, I couldn't charge it at all. I'm starting to think it might be the MagSafe2 adapter problem.
I feel rather ridiculous buying the highest-end of the 15 inch Retina MBP. It cost me over $3000. Right now I'm working with my 5 year old Hewlett Packard laptop. At least my HP works, which can't be said about this top-of-the line Apple product.
Probably explains why Apple stocks are falling. At $3000 I shouldn't be having these type of problems.
Sheeeesh!!!

Macbook Pro retina display 13 inch stopped charging. Charger LED also not on while plugged in. The battery fully drained off but the system can detect the charger when it was switched on.

Similar Messages

Maybe you are looking for