Macbook Pro Trackpad problem
Hi,
A month back, I purchased a MacBook Pro 13" and am a new Mac user. I was delighted by the way the trackpad operations were so smooth. After use for about a week or two, I installed Parallels Desktop to run windows applications. I found that the trackpad does not work to its fullest in Windows so I installed a Microsoft COmpact Optical Mouse 500 v 2.0. THe next two days went off well. But suddenly when i started my MBP one day, the cursor started dancing around, even when Parallels was not running. I could not properly use the gestures or they were not working at all. After an hour or so, the trackpad was back to normal but was so shortlived and again the cursor started become jumpy. I had to revert to using the MS mouse. This erratic behaviour has now become normal. I have searched for help topics including by Apple regarding jumpy and erratic trackpad operation, but none helped. I am from India, and the Apple support here seems to be absent as there is no call back facility nor any helpline. I am still under Technical support and Warranty but dont know whom to call.
Can anyone guide me as to how can i self solve and / or any way to contact Apple support in India.
Thanks all in advance.
Nshevade,
I believe that the trackpad working when you are at home and not when you are in th office is merely a coincidence. The hardware/software for your trackpad and Wi-Fi are completely independant of eachother and could not affect eachother. Your best option is to ultilize your one year AppleCare Protection Plan. The support is 24/7. You can visit them on the web at www.apple.com/support in the US or 1-800-275-2273.
If you wanted to do a little testing to figure out if this is hardware or software you can always make a system state backup with time machine. Once the you Mac is backed up with time machine you can restore the Mac to factory condition and see if the trackpad works properly. If this solves the issue you know the problem is software related, if not then you will definately want Apple to replace/repair your Macbook before the warranty expires. If they do exchange your machine you will grateful you have the time machine backup anyways! :-)
Best of luck!
Similar Messages
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I have been having trackpad problems on my macbook pro (bought in 2010) for the past couple of days. Not only does it move erratically by itself, but the left click does not respond as it should. Whenever I use the left click, it works as a right click, and I have made no changes in the trackpad options. I have done a battery check through the shift and battery click option, and the response for battery came normal. I have also done a PRAM/NVRAM reset, but the problem still persists. Do I need to replace my battery? Please leave any suggestions. Thanks
There are several possible causes for this issue. Please take each of the following steps that you haven't already tried until it's resolved. Some may not apply in your case.
1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.
2. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and in that case the unit must be serviced or replaced.
3. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.
4. Start up in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you restart as usual, stop here and post your results. Do the same if you can't start in safe mode. If there was no difference in safe mode, go on to the next step.
5. Reset the System Management Controller.
6. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
7. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested. -
MacBook Pro trackpad constantly clicking
I have a late 2008 Macbook Pro 5,1 15' 2.53 GHZ-4GB Ram. Running Mac OS X Lion 10.7.4 (11E53)
My Macbook Pro trackpad is stuck constantly left clicking
some right clicking
moving around by itself
not always responding completely to touch.
In text boxes when typing it constantly erases text
Pretty much unusable when this is happening.
It will happen as long as it wants to and start working normally again with no rhyme or reason I do not see anything in particular that seems to trigger it.I did not just start this thread without searching the net and here. I am just looking for some opinions on if I should take it in for repair or if there are any other things I can try that I may have missed.
Here is a list of what I have tried so far.
Reset PRAM and NVRAM.
Checked battery for bloating (even though that would not cause this problem would only cause it to stick had to replace once already).
Booted into safe mode (logged into seperate admin account I never use problem started again in safe mode after about 30 seconds of using trackpad).
checked trackpad screw (was fine but tried loosening it and tightening slightly to see if it helps.
Turn off, Remove battery, hold power for 5 seconds, replace battery and boot.
Using external mouse exhibits the same behavior (tried both USB and different wireless mice) This makes this problem seem more likely software not hardware
One thing I have not tried is deleteing the plist files for the trackpad I read that fix somewhere although I can not find the link now. If and when it decides to stop again I will try that next. I am A+ certified not ACMT but I can replace anything on it if needed so please mention anything you can think of even hardware. I would rather not restore the OS as I have about 300GB of data and transferring it to one of my servers or external drive would be a pain, time consuming, and I have read it does not solve these types of issues.
Please help
Sincerely,
Frustrated but still happy Apple user.Well after some further investigation it seems I may have had some malware. I receive a lot of packages and this one seem to have slipped by my spam filter. It's called Mal/JSRedir-J of course I also forgot to re install Sophos Antivirus after I did some software development work and was running strictly through my citrix server which is very secure. *Slaps self in face*.
I am running a thorough scan now but that trojan popped up. I was able to install Sophos after a reboot before it started acting up barely got my password in on install before cursor started flying around the screen.
So far so good. Hopefully it stays that way, and maybe this will help someone else. Virus is not always the first thing to come to mind when I think MAC, and this is my first infection in 4 years -
Macbook Pro trackpad will not click so I am unable to log in. Are there any suggestions to fix this? Can I use keystrokes to log in and potentially solve the problem?
Try SMC and NVRAM resets:
http://support.apple.com/en-us/HT201295
http://support.apple.com/en-us/HT204063
Then try a Safe boot:
http://support.apple.com/en-us/HT201262
Ciao. -
I install windows 8 in my macbook pro, the problem is it cannot detect wifi connection and bluetooth, because when i click the wireless in settings there are no choices... but when i use the mac os, everything is fine, the wifi, the bluetooth everything is functional, can you help me fix this problem? help will be much appreaciated.. thanks
How did you install Windows? Did you use Bootcamp Assistant or did you use a virtual machine like Parallels, Fusion, or VirtualBox.
If you used Bootcamp Assistant, did you download and install the Windows Support software (drivers) in accordance with the Bootcamp instructions? -
I downloaded Firefox 4 and immediately noticed I could not zoom in and out by using the two finger "pinch" action used on MacBook Pro trackpads.
I reverted to Firefox 3.6 and it works just fine.
Could you please advise me how to rectify the fault on Firefox 4
Thank youSome gestures have been removed in Firefox 4.
You can restore the zoom feature by changing the values of the related prefs on the <b>about:config</b> page.
browser.gesture.pinch.in cmd_fullZoomReduce
browser.gesture.pinch.in.shift cmd_fullZoomReset
browser.gesture.pinch.out cmd_fullZoomEnlarge
browser.gesture.pinch.out.shift cmd_fullZoomReset -
I wanna reinstall Mac OSx lion on MacBook pro, my problem is I dint purchase OSx lion with my apple Id before.so anybody can tell me how to purchase OSx with my apple Id on MacBook
Nope. You can purchase a Snow Leopard DVD for $29.00 through an Apple retailer or ordering from AppleCare:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site. -
MacBook PRO 17'' Problem?
MacBook PRO 17'' Problem?
I bought in America a new Macbook Pro with me already 8mj:
Model Identifier: MacBookPro4, 1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.5 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP41.00C1.B03
SMC Version: 1.28f1
GeForce 8600M GT 512mb GeForce 8600M GT 512MB
Type: DDR2 SDRAM 2 pieces
Size: 1 GB
Speed: 667 MHz Speed: 667 MHz
sometimes my ignition pocme blow 2puta quickly and fit 1s and thus prove it does not poweroff, the display has no image.
or when booting the mistake occurs in the image:
sometimes when booting the error as shown in the picture!
but more frequently happens that does not powered up LCD! ONLY PROVIDES NOTICE ACOUSTICAL 2puta quickly and fit 1s, etc. ...
When it poweroff so again uplalim all work properly and I do not have any more problems! After re-ignition occurs again, the same situation!
I have made a hardware test and reinstalira OS X Leopard 10.5.6 Update! but again the same story, says that everything ok!
There is no additional peripherals except that I ordered from the apple store to upgrade my 1G still working memory SDRMA 667MHz
Thank you prayed that we would help someone because I do not know whom to turn to more ...
IMAGE: http://www.mackorisnik.com/forum/download/file.php?id=747
All details of problems in URL: http://www.mackorisnik.com/forum/viewtopic.php?f=7&t=6116Your system profile is a complete blank!!
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
CLICKY CLICK-----> Help us to help you on these forums
***This will help in providing you with the proper and/or correct solutions.***
If you are still under warranty and/or have AppleCare, call them. Let them deal w/it. -
iPhone music will not respond to Play button after being paused.
The same music is on my iPad and MacBook Pro without problems. Any suggestions about cause and solution.Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data -
My MacBook Pro has problem in iphoto,, I cant open it,, I need help please,,,,
Last login: Sun Apr 22 19:11:11 on ttys000
Marlons-MacBook-Pro:~ ryanmnhs$ ls -la ~/Library/LaunchAgents
total 40
drwx------ 7 ryanmnhs staff 238 5 Nov 23:09 .
drwx------@ 48 ryanmnhs staff 1632 13 Jan 09:53 ..
-rw-r--r-- 1 ryanmnhs staff 574 24 Oct 22:29 com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
-rw-r--r-- 1 ryanmnhs staff 618 22 Oct 2011 com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.BAF380D0-E780-4E82-86BF-77 2440AB4936.plist
-rw-r--r-- 1 ryanmnhs staff 895 4 Sep 2011 [email protected].plist
-rw-r--r-- 1 ryanmnhs staff 802 21 Mar 12:56 com.facebook.videochat.ryanmnhs.plist
-rw-r--r--@ 1 ryanmnhs staff 805 6 Sep 2011 com.google.keystone.agent.plist
Marlons-MacBook-Pro:~ ryanmnhs$
,,,,,,,,THIS IS THE RESULT,, WHAT DOES THIS MEAN? HOW CAN I FIX MY PROBLEM? UP TO THIS DATE MY WORD, EXCEL AND POWERPOINT STILL DONT WORK!!!!PLEASE HELP ME, ANYONE? THANK YOU... -
MacBook Pro Trackpad: Clicking problems
I have a MacBook Pro, (15 inch, Late 2008) and have always had fairly significant issues with the trackpad. It only registers clicks about half of the time. I have experimented with all the trackpad settings and "tap to click" also fails to register consistently. I usually have to press very hard, after the trackpad depresses for the click to register in the OS. I've continually experienced this problem in Leopard, Snow Leopard, and now Lion.
I've read that a lot of other people have had similiar issues with their trackpads over the last 3 years, but I've never heard about any fix or remedy. My trackpad does depress just fine, so I don't think that the trackpad screw would need to be adjusted at all. An external mouse registers clicks 100% of the time, so it isn't a software issue. I've heard that some people's ribbon that connects the trackpad could be loose, but I'm nervous to open it up and mess around with it.
I click with the side of my thumb--as most other people do. However clicking with my index finger also fails to register clicks, so I don't think it is a "accidental input" issue or a multitouch issue.
My girlfriend has the exact same model of Macbook Pro. Same year, same season, exact same specs. Her trackpad works perfectly.
I brought the computer to a Genius Bar, and the "Genius" said that it was just fine and somehow magically got it to register his clicks. I think maybe he had a sercret Magic Mouse under the table. I left bewildered and defeated.
Maybe I should just navigate via keyboard...Don't worry about what the 'Genius' had to say most are just Apple grunts, slugging it out in the trenches.
If you are out of warranty / AppleCare then I would suggest finding an authorized independent Apple repair company. Go there, get a ridiculous quote (most likely) then ask around and find a local computer repair shop. Any place with "Apple Authorized" is basically like dealing with Apple.
You could also ask another 'Genius' or a 'Super Genius' (ie Manager.)
I promise you are not alone.
I have killed keyboards and trackpads with the following:
- A glass of Merlot.
- A glass of water
- Another glass of water
- A dog, knocking the laptop off the couch and to the floor.
I could continue, but seriously. Don't get up. The other option is to get a bluetooth mouse. Personally I love mine. -
Does anyone else have problems with the new macbook pro trackpad?
I exchanged my new macbook pro last week because there was a major trackpad lag. Every time I put it to sleep and woke it up, the trackpad would delay 5 or more seconds. I took it in to the Apple store and they said it could be a software issue and I exchanged it. However, I just opened up this one up from the package today, and there's still a lag. Does anyone else have problems with that? I don't want to exchange it again, so is there something I can do?
Also, is it mandatory to run software updates when you first turn on your computer?
-
MacBook Pro Trackpad Secondary Click not working properly - switching apps
I have a MacBook Pro 15" (new Core 2 Duo) with 10.4.8. On my main account, when I try and use the trackpad's two-finger-click to perform the secondary click functionality, I have a problem where instead of showing the secondary menu (same as control-click) it instead shows me the application switch screen (same as you see when entering command-tab).
I logged in under a new user account and enabled secondary click and it works properly -- so this appears to be either a conflict/issue in a plist (though I deleted the plist for mouse and keyboard and the issue still remains) or possibly with some other application/utility that is installed.
Without recreating my world one-by-one, any thoughts, ideas, or suggestions?
Thanks in advance,
Brian
MacBook Pro Core 2 Duo 15" 2.33 GHz Mac OS X (10.4.8) Using SOHO Notes, Yojimbo, StuffIt, and QuickSilverUpdate on the situation:
1) Reboot in Safe Mode (shift-key down at start-up) -- secondary click still shows the application switcher.
2) Ran Onyx -- Execute the defaults (no others) in the Automation tab and after rebooting the issue still persists.
3) I removed the Microsoft drivers from my system and all plist files -- and reinstalled the MS drivers. On first use of the right-button on the mouse, I got the same "secondary click" response that I get with the trackpad. Before the uninstall it had worked correctly. I remember looking at the MS Mouse config options and it showed the right button performing a control-click. Now, with the preferences at their defaults from the software removal and reinstallation, I see there is an option -- and it is the default option, that the right-mouse button performs a "secondary click".
So it isn't a trackpad or mouse issue, it is an issue that somehow the default system behavior for a secondary click has been changed from displaying the alternate menu to showing the application switcher.
So the question is, what application or utility changed that? I was evaluating the Apple Mighty Mouse a few months ago and decided against it -- the right sensor seemed to fail often. Did that have an option to modify the secondary-click? I have Google and searched for tersm like ["secondary click" setting change modification hack, etc] and haven't seen any mention of that ability -- but clearly on my machine under my main user account, this is happening.
I hope that helps get one step closer.
Thanks in advance.
MacBook Pro Core 2 Duo 15" 2.33 GHz Mac OS X (10.4.8) -
Retina MacBook Pro sleep problem since 10.9.2
Ever since updating to 10.9.2 earlier in the week my macbook refuses to wake from sleep each morning.
Having looked at the console logs it seems that perhaps the problem is related to it not actually managing to go to sleep properly.
I closed the lid on the computer at about 19:07 as can be seen in the first of these console dumps. I put the laptop in my bag and went home, where the laptop stayed closed in my bag all night. Apparently the computer awoke 70 minutes later. In the morning, back at the office, I left the lid open for a good 5 minutes before deciding to reboot at 9:37, so it seems that the computer was indeed turned off as there was no activity in these minutes.
06/03/2014 19:07:12.574 airportd[84]: _handleLinkEvent: WiFi is not powered. Resetting state variables.
06/03/2014 19:07:12.000 kernel[0]: Thunderbolt Self-Reset Count = 0xedefbe00
06/03/2014 19:07:12.000 kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0xf400 ****
06/03/2014 19:07:12.000 kernel[0]: AppleThunderboltNHIType2::waitForOk2Go2Sx - retries = 6
06/03/2014 19:07:12.000 kernel[0]: Wake reason: EC.SleepTimer EHC1 (SleepTimer)
06/03/2014 20:17:14.000 kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake
06/03/2014 20:17:14.000 kernel[0]: Previous Sleep Cause: 5
06/03/2014 20:17:14.000 kernel[0]: The USB device HubDevice (Port 1 of Hub at 0x1d000000) may have caused a wake by issuing a remote wakeup (2)
06/03/2014 20:17:14.000 kernel[0]: AppleThunderboltNHI::prePCIWake - power up complete - took 0 us
06/03/2014 20:17:14.000 kernel[0]: AppleThunderboltHAL::earlyWake - complete - took 1 milliseconds
06/03/2014 20:17:14.000 kernel[0]: The USB device HubDevice (Port 8 of Hub at 0x1d100000) may have caused a wake by issuing a remote wakeup (3)
06/03/2014 20:17:14.000 kernel[0]: The USB device BRCM20702 Hub (Port 1 of Hub at 0x1d180000) may have caused a wake by issuing a remote wakeup (3)
06/03/2014 20:17:14.000 kernel[0]: Thunderbolt Self-Reset Count = 0xedefbe00
06/03/2014 20:17:14.000 kernel[0]: IOThunderboltSwitch<0xffffff80278cbc00>(0x0)::listenerCallback - Thunderbolt HPD packet for route = 0x0 port = 11 unplug = 0
06/03/2014 20:18:29.000 kernel[0]: IOPPF: Sent cpu-plimit-notification last value 25 (rounded time weighted average 25)
06/03/2014 20:18:39.000 kernel[0]: process com.apple.WebKit[2556] caught causing excessive wakeups. Observed wakeups rate (per sec): 250; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 48044
06/03/2014 20:18:39.458 ReportCrash[4729]: Invoking spindump for pid=2556 wakeups_rate=250 duration=180 because of excessive wakeups
06/03/2014 20:18:45.145 netbiosd[4725]: findReachableAddress: Using port 139 family = 33
06/03/2014 20:18:45.000 kernel[0]: smb1_smb_negotiate: Support for the server SPEEDPORT.IP has been deprecated (PreXP), disconnecting
06/03/2014 20:19:16.000 kernel[0]: IOPPF: Sent gpu-external-plimit-notification last value 12 (rounded time weighted average 12)
06/03/2014 20:19:16.000 kernel[0]: IOPPF: Sent gpu-internal-plimit-notification last value 14 (rounded time weighted average 14)
06/03/2014 20:19:21.558 netbiosd[4725]: findReachableAddress: Using port 139 family = 33
06/03/2014 20:19:21.000 kernel[0]: smb1_smb_negotiate: Support for the server SPEEDPORT.IP has been deprecated (PreXP), disconnecting
06/03/2014 20:19:22.000 kernel[0]: IOPPF: Sent cpu-plimit-notification last value 26 (rounded time weighted average 26)
06/03/2014 20:19:39.000 kernel[0]: process Sequel Pro[162] caught causing excessive wakeups. Observed wakeups rate (per sec): 172; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 120353
06/03/2014 20:19:40.000 kernel[0]: IOPPF: Sent gpu-external-plimit-notification last value 12 (rounded time weighted average 12)
06/03/2014 20:19:40.000 kernel[0]: IOPPF: Sent gpu-internal-plimit-notification last value 14 (rounded time weighted average 14)
06/03/2014 20:19:54.000 kernel[0]: IOPPF: Sent gpu-external-plimit-notification last value 14 (rounded time weighted average 14)
06/03/2014 20:19:54.000 kernel[0]: IOPPF: Sent gpu-internal-plimit-notification last value 14 (rounded time weighted average 14)
06/03/2014 20:19:59.975 netbiosd[4725]: findReachableAddress: Using port 139 family = 33
06/03/2014 20:19:59.000 kernel[0]: smb1_smb_negotiate: Support for the server SPEEDPORT.IP has been deprecated (PreXP), disconnecting
06/03/2014 20:20:11.000 kernel[0]: process Google Chrome[157] caught causing excessive wakeups. Observed wakeups rate (per sec): 1738; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 901505
06/03/2014 20:20:11.792 ReportCrash[4740]: Invoking spindump for pid=157 wakeups_rate=1738 duration=26 because of excessive wakeups
06/03/2014 20:20:12.000 kernel[0]: IOPPF: Sent gpu-external-plimit-notification last value 15 (rounded time weighted average 15)
06/03/2014 20:20:12.000 kernel[0]: IOPPF: Sent gpu-internal-plimit-notification last value 14 (rounded time weighted average 14)
06/03/2014 20:20:12.000 kernel[0]: process Dropbox[418] caught causing excessive wakeups. Observed wakeups rate (per sec): 162; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 166301
06/03/2014 20:20:12.676 ReportCrash[4740]: Invoking spindump for pid=418 wakeups_rate=162 duration=278 because of excessive wakeups
06/03/2014 20:20:38.370 netbiosd[4725]: findReachableAddress: Using port 139 family = 33
06/03/2014 20:20:38.000 kernel[0]: smb1_smb_negotiate: Support for the server SPEEDPORT.IP has been deprecated (PreXP), disconnecting
06/03/2014 20:22:29.000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=4752[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page
07/03/2014 09:37:14.000 bootlog[0]: BOOT_TIME 1394181434 0
07/03/2014 09:37:16.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.appstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
07/03/2014 09:37:16.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
Weird huh? Can anyone tell from these logs why it's going mad in my bag? Why would it try and wake and then crash and power-off?Similar problem 3 times since upgrading to 10.9.2. Coworker also having same issue.
Process: appProtd [459]
Path: /usr/local/McAfee/AppProtection/bin/appProtd
Identifier: appProtd
Version: ???
Code Type: X86 (Native)
Parent Process: launchd [1]
Responsible: fmpd [86]
User ID: 0
Date/Time: 2014-03-08 14:33:13.906 -0800
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 45DE248F-A51E-AE89-0EC5-C788B17FBE12
Crashed Thread: 6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Assertion failed: (!pthread_mutex_unlock(m)), function ~interruption_checker, file /usr/local/boost/include/boost/thread/pthread/thread_data.hpp, line 116.
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x93608102 setsockopt + 10
1 appProtd 0x000bc8a1 AppProtection::KextInterface::stopHooking() + 65
2 appProtd 0x000bc78f AppProtection::KextInterface::~KextInterface() + 111
3 appProtd 0x0009350b AppProtection::AppProtectionController::~AppProtectionController() + 779
4 appProtd 0x000931d3 AppProtection::AppProtectionController::~AppProtectionController() + 19
5 appProtd 0x00093ad9 AppProtection::AppProtectionController::releaseInstance() + 313
6 appProtd 0x000994a9 AppProtection::AppProtectionController::main(int, char**) + 1737
7 appProtd 0x0009a3fb main + 11
8 appProtd 0x00092c25 start + 53
Thread 1:
0 libsystem_kernel.dylib 0x93607046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x940c3dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x940c7cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x93607992 kevent64 + 10
1 libdispatch.dylib 0x932ee8ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x932ee546 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x93607046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x940c3dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x940c7cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x936067ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x940c4d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x940c6c25 pthread_cond_timedwait$UNIX2003 + 71
3 appProtd 0x0009f42b bool boost::condition_variable_any::timed_wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 203
4 appProtd 0x000941fb AppProtection::AppProtectionController::popFromRequestQueue() + 1243
5 appProtd 0x00095534 AppProtection::AppProtectionController::processRequests() + 308
6 appProtd 0x0009dada boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::AppProtectionController>, boost::_bi::list1<boost::reference_wrapper<AppProtection::AppProtectionControll er> > > >::run() + 42
7 libboost_thread.dylib 0x004f454a thread_proxy + 170
8 libsystem_pthread.dylib 0x940c25fb _pthread_body + 144
9 libsystem_pthread.dylib 0x940c2485 _pthread_start + 130
10 libsystem_pthread.dylib 0x940c7cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x936067ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x940c4d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x940c6c25 pthread_cond_timedwait$UNIX2003 + 71
3 appProtd 0x0009f42b bool boost::condition_variable_any::timed_wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 203
4 appProtd 0x000941fb AppProtection::AppProtectionController::popFromRequestQueue() + 1243
5 appProtd 0x00095534 AppProtection::AppProtectionController::processRequests() + 308
6 appProtd 0x0009dada boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::AppProtectionController>, boost::_bi::list1<boost::reference_wrapper<AppProtection::AppProtectionControll er> > > >::run() + 42
7 libboost_thread.dylib 0x004f454a thread_proxy + 170
8 libsystem_pthread.dylib 0x940c25fb _pthread_body + 144
9 libsystem_pthread.dylib 0x940c2485 _pthread_start + 130
10 libsystem_pthread.dylib 0x940c7cf2 thread_start + 34
Thread 6 Crashed:
0 libsystem_kernel.dylib 0x93606952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x940c3167 pthread_kill + 101
2 libsystem_c.dylib 0x9471329c abort + 155
3 libsystem_c.dylib 0x946de39a __assert_rtn + 347
4 appProtd 0x0009ce62 boost::detail::interruption_checker::~interruption_checker() + 242
5 appProtd 0x0009f438 bool boost::condition_variable_any::timed_wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 216
6 appProtd 0x000941fb AppProtection::AppProtectionController::popFromRequestQueue() + 1243
7 appProtd 0x00095534 AppProtection::AppProtectionController::processRequests() + 308
8 appProtd 0x0009dada boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::AppProtectionController>, boost::_bi::list1<boost::reference_wrapper<AppProtection::AppProtectionControll er> > > >::run() + 42
9 libboost_thread.dylib 0x004f454a thread_proxy + 170
10 libsystem_pthread.dylib 0x940c25fb _pthread_body + 144
11 libsystem_pthread.dylib 0x940c2485 _pthread_start + 130
12 libsystem_pthread.dylib 0x940c7cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x936067ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x940c4d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x940c6c25 pthread_cond_timedwait$UNIX2003 + 71
3 appProtd 0x0009f42b bool boost::condition_variable_any::timed_wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 203
4 appProtd 0x000941fb AppProtection::AppProtectionController::popFromRequestQueue() + 1243
5 appProtd 0x00095534 AppProtection::AppProtectionController::processRequests() + 308
6 appProtd 0x0009dada boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::AppProtectionController>, boost::_bi::list1<boost::reference_wrapper<AppProtection::AppProtectionControll er> > > >::run() + 42
7 libboost_thread.dylib 0x004f454a thread_proxy + 170
8 libsystem_pthread.dylib 0x940c25fb _pthread_body + 144
9 libsystem_pthread.dylib 0x940c2485 _pthread_start + 130
10 libsystem_pthread.dylib 0x940c7cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x936067ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x940c4d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x940c6c25 pthread_cond_timedwait$UNIX2003 + 71
3 appProtd 0x0009f42b bool boost::condition_variable_any::timed_wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 203
4 appProtd 0x000941fb AppProtection::AppProtectionController::popFromRequestQueue() + 1243
5 appProtd 0x00095534 AppProtection::AppProtectionController::processRequests() + 308
6 appProtd 0x0009dada boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::AppProtectionController>, boost::_bi::list1<boost::reference_wrapper<AppProtection::AppProtectionControll er> > > >::run() + 42
7 libboost_thread.dylib 0x004f454a thread_proxy + 170
8 libsystem_pthread.dylib 0x940c25fb _pthread_body + 144
9 libsystem_pthread.dylib 0x940c2485 _pthread_start + 130
10 libsystem_pthread.dylib 0x940c7cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x936067ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x940c4d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x940c6c25 pthread_cond_timedwait$UNIX2003 + 71
3 appProtd 0x0009f42b bool boost::condition_variable_any::timed_wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 203
4 appProtd 0x000941fb AppProtection::AppProtectionController::popFromRequestQueue() + 1243
5 appProtd 0x00095534 AppProtection::AppProtectionController::processRequests() + 308
6 appProtd 0x0009dada boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::AppProtectionController>, boost::_bi::list1<boost::reference_wrapper<AppProtection::AppProtectionControll er> > > >::run() + 42
7 libboost_thread.dylib 0x004f454a thread_proxy + 170
8 libsystem_pthread.dylib 0x940c25fb _pthread_body + 144
9 libsystem_pthread.dylib 0x940c2485 _pthread_start + 130
10 libsystem_pthread.dylib 0x940c7cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x936067ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x940c4d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x940c6c25 pthread_cond_timedwait$UNIX2003 + 71
3 appProtd 0x0009f42b bool boost::condition_variable_any::timed_wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 203
4 appProtd 0x00094797 AppProtection::AppProtectionController::popAllFromResponseQueue() + 967
5 appProtd 0x000bdd4a AppProtection::KextInterface::sendResponseToKext() + 74
6 appProtd 0x000be8ba boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::KextInterface>, boost::_bi::list1<boost::reference_wrapper<AppProtection::KextInterface> > > >::run() + 42
7 libboost_thread.dylib 0x004f454a thread_proxy + 170
8 libsystem_pthread.dylib 0x940c25fb _pthread_body + 144
9 libsystem_pthread.dylib 0x940c2485 _pthread_start + 130
10 libsystem_pthread.dylib 0x940c7cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x93606ace __select + 10
1 appProtd 0x000bd188 AppProtection::KextInterface::getRequestsFromKext() + 1192
2 appProtd 0x000be8ba boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, AppProtection::KextInterface>, boost::_bi::list1<boost::reference_wrapper<AppProtection::KextInterface> > > >::run() + 42
3 libboost_thread.dylib 0x004f454a thread_proxy + 170
4 libsystem_pthread.dylib 0x940c25fb _pthread_body + 144
5 libsystem_pthread.dylib 0x940c2485 _pthread_start + 130
6 libsystem_pthread.dylib 0x940c7cf2 thread_start + 34
Thread 6 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xa0843cf8 ecx: 0xb04208cc edx: 0x93606952
edi: 0xb0421000 esi: 0x00000006 ebp: 0xb04208e8 esp: 0xb04208cc
ss: 0x00000023 efl: 0x00000206 eip: 0x93606952 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x0049f000
Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132
Binary Images:
0x92000 - 0x10fff7 +appProtd (???) <E600A460-30A5-3BCA-948D-FB3D8A071F12> /usr/local/McAfee/AppProtection/bin/appProtd
0x1a9000 - 0x2b7ffb +libenterpriseagent.dylib (0) <267CFD41-269F-30A2-AAD7-0C9E9200E4D3> /usr/local/McAfee/fmp/lib/libenterpriseagent.dylib
0x446000 - 0x450ff7 +libappProtPrefs.dylib (1) <2AA2DB03-E8D1-39BC-9BFA-C39D8AED7527> /usr/local/McAfee/AppProtection/lib/libappProtPrefs.dylib
0x465000 - 0x477ff3 +libboost_filesystem.dylib (0) <7B91B435-1244-3EE8-B0B8-89F273846411> /usr/local/McAfee/fmp/lib/libboost_filesystem.dylib
0x489000 - 0x48cfff +libboost_system.dylib (0) <2C2B17DD-C71C-3F79-B9D9-641413E3A44E> /usr/local/McAfee/fmp/lib/libboost_system.dylib
0x491000 - 0x497ff7 +libfmputils.dylib (0) <AEE94A85-5A65-3D35-A099-DC5FAE6096BE> /usr/local/McAfee/fmp/lib/libfmputils.dylib
0x4a0000 - 0x4a6ff3 +libPreferences.dylib (0) <B9C8A097-060F-383A-B590-0D0762D32A17> /usr/local/McAfee/fmp/lib/libPreferences.dylib
0x4b3000 - 0x4d2ff3 +libfmphelpers.dylib (0) <D437B994-E8EE-3F86-BF6A-E3F0FADD5907> /usr/local/McAfee/fmp/lib/libfmphelpers.dylib
0x4f3000 - 0x500ffb +libboost_thread.dylib (0) <45CFDE5F-22F7-300E-802F-7616409D0766> /usr/local/McAfee/fmp/lib/libboost_thread.dylib
0x517000 - 0x5cdff3 +libboost_regex.dylib (0) <66538A59-5573-32DE-AEF5-CEF9A56E2414> /usr/local/McAfee/fmp/lib/libboost_regex.dylib
0x643000 - 0x66dff7 +libboost_serialization.dylib (0) <6FF80133-A28B-39D5-BF6A-4637847BAA2D> /usr/local/McAfee/fmp/lib/libboost_serialization.dylib
0x6d5000 - 0x6f2ffb +libboost_wserialization.dylib (0) <2079F8BC-750A-3430-B18E-E940A2BE2976> /usr/local/McAfee/fmp/lib/libboost_wserialization.dylib
0x747000 - 0x803fef +libappProfileMgmt.dylib (1) <4647415B-59BD-355A-8A15-6A6F82109846> /usr/local/McAfee/AppProtection/lib/libappProfileMgmt.dylib
0x961000 - 0x965ffb +libboost_date_time.dylib (0) <BE2E474D-CC89-3E5C-A61A-934E916CCD38> /usr/local/McAfee/fmp/lib/libboost_date_time.dylib
0x970000 - 0xa75ff7 +libicuuc.48.dylib (48.1.1) <A4CCFD07-095C-3D8D-BC99-95E61F1F48EC> /usr/local/McAfee/fmp/lib/libicuuc.48.dylib
0xb1d000 - 0xc97ff7 +libicui18n.48.dylib (48.1.1) <03455BB8-8770-3CB0-89DF-FB320423F68B> /usr/local/McAfee/fmp/lib/libicui18n.48.dylib
0xdcc000 - 0x1f39fff +libicudata.48.1.1.dylib (48.1.1) <58656AAF-9EB3-329D-8153-3BF48F90786E> /usr/local/McAfee/fmp/lib/libicudata.48.1.1.dylib
0x8fe6d000 - 0x8fe9f417 dyld (239.4) <2E655535-479B-3E48-ADD3-6278819CA38A> /usr/lib/dyld
0x90008000 - 0x901ceffb libicucore.A.dylib (511.31) <9C25D145-E785-357B-9833-1980A1A738C9> /usr/lib/libicucore.A.dylib
0x92a8f000 - 0x92accff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x92b40000 - 0x92b40fff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x92cc0000 - 0x92cc4ff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x92d69000 - 0x92d7bfff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x932d7000 - 0x932dcff6 libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F> /usr/lib/system/libcompiler_rt.dylib
0x932e8000 - 0x932eafff libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib
0x932eb000 - 0x93303ffd libdispatch.dylib (339.90.1) <871AC354-D1B6-3475-889E-AF594448CF43> /usr/lib/system/libdispatch.dylib
0x93371000 - 0x93379fff liblaunch.dylib (842.90.1) <B259692D-D60B-3BCE-9E03-32F457CB5046> /usr/lib/system/liblaunch.dylib
0x935ef000 - 0x9360cff4 libsystem_kernel.dylib (2422.90.20) <C823B3BD-F818-3D7A-9FB7-9BDE00E2BEA1> /usr/lib/system/libsystem_kernel.dylib
0x938cc000 - 0x938d5fff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x93eba000 - 0x93f0aff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x93fa3000 - 0x93fbbff7 libsystem_malloc.dylib (23.10.1) <CB52555E-0F5B-31E3-A42A-FD4F930E2192> /usr/lib/system/libsystem_malloc.dylib
0x940c1000 - 0x940c8ffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x941b0000 - 0x94201ff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
0x942f3000 - 0x942f8ff3 libsystem_platform.dylib (24.90.1) <0613F163-9A7A-3908-B30B-AC1627503933> /usr/lib/system/libsystem_platform.dylib
0x946b6000 - 0x94748ff9 libsystem_c.dylib (997.90.3) <80D21D3D-1031-314C-B1F0-0B35B977CEFB> /usr/lib/system/libsystem_c.dylib
0x948c8000 - 0x948c9fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x94e14000 - 0x94e15fff libSystem.B.dylib (1197.1.1) <E06132B8-2FD8-322D-A151-C9474B36B561> /usr/lib/libSystem.B.dylib
0x95541000 - 0x9556cff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
0x9556d000 - 0x9556effa libsystem_sandbox.dylib (278.11) <E8BE1DF7-2F3D-3202-B807-A85C99220AB6> /usr/lib/system/libsystem_sandbox.dylib
0x955cc000 - 0x955f0ff3 libc++abi.dylib (49.1) <43A04ACF-97A5-35ED-B454-6B5C0CF0F99D> /usr/lib/libc++abi.dylib
0x95635000 - 0x95636ffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x957be000 - 0x95813fff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x96b0b000 - 0x96b0dfff libsystem_configuration.dylib (596.13) <57095AFE-3FF1-3F42-A43E-ED679409B827> /usr/lib/system/libsystem_configuration.dylib
0x96e5d000 - 0x96e65fff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x96e66000 - 0x96e74ff7 libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F> /usr/lib/libz.1.dylib
0x97510000 - 0x97516ffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
0x97a35000 - 0x97a40ffb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
0x98ccc000 - 0x98cfdffa libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
0x9a27e000 - 0x9a36aff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x9a481000 - 0x9a485ffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
0x9a486000 - 0x9a489ff7 libdyld.dylib (239.4) <F4604F64-945B-3871-8F26-E9C55488BC27> /usr/lib/system/libdyld.dylib
0x9a90c000 - 0x9a914fff libsystem_dnssd.dylib (522.90.2) <A73663C9-CE65-3FF3-B41B-686728BBFB00> /usr/lib/system/libsystem_dnssd.dylib
0x9a91f000 - 0x9a943ff7 libxpc.dylib (300.90.2) <5ACBBE2C-74EB-3E88-BCBF-C573095318A5> /usr/lib/system/libxpc.dylib
0x9a944000 - 0x9aa34ffb libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib
0x9ab8e000 - 0x9aca0ffc libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib
0x9ad8d000 - 0x9ad8efff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib
0x9b789000 - 0x9b98bfff com.apple.CoreFoundation (6.9 - 855.14) <756998B3-F507-3474-AFB2-769FC9CE5263> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9ba93000 - 0x9bc3b4af libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib
0x9bd2a000 - 0x9bd52fff libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib
0x9bd91000 - 0x9bd92fff libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 8
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2150
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=85.5M resident=28.2M(33%) swapped_out_or_unallocated=57.2M(67%)
Writable regions: Total=87.7M written=856K(1%) resident=1248K(1%) swapped_out=0K(0%) unallocated=86.5M(99%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 74.2M
MALLOC (admin) 32K
Stack 69.2M
VM_ALLOCATE 612K
__DATA 944K
__LINKEDIT 49.8M
__OBJC 60K
__PAGEZERO 4K
__TEXT 35.7M
__UNICODE 544K
mapped file 206.3M
shared memory 4K
=========== =======
TOTAL 437.3M
System Profile:
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM768E, 751.28 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Message was edited by: amhest -
Macbook pro trackpad and keyboard don't function
I was working on my photography coursework monday night, and my keyboard froze, but the mouse worked. then I restarted it (losing all my unsaved editing, by the way) and neither the trackpad or internal keyboard worked. after that, for a few days, they both worked on and off, before completely ceasing to function.
I'm running 10.5.6, and I had to buy an external mouse and keyboard this evening.
my warranty has run out, I don't have apple care, and I cant go for more than 24 hours without my computer because we don't have another one in the house.
does anyone know what the problem may be, and how to fix it without being without a computer for the next god only knows how long? (the place I got my mbp from doesn't allow loaned computers etc.)
(I do not have the money to buy a new laptop either)
Message was edited by: Petite LapineFunny thing is I had the exact same problem last week. I run a Macbook Pro 2.2 intel. The laptop is alway in a studio, on a stand and connected to an external keyboard and Wacom tablet. I'll use the laptop keypad and trackpad maybe 1% of the time out of the day. The day I updated to 10.5.6 is when the keypad and trackpad stopped working.
I had updated to 10.5 about 2-3 weeks previous, after running 10.4 for over a year with no problems. The original Archive and Instal had so many issues that I was forced to do the new instal and wipe the hard drive. After a few calls to Apple regarding the 10.5 install issues, I was offered an additional 90 days warranty.
When I took it into Apple last weekend for the keypad and trackpad issues I was told that the warranty that was offered as a goodwill gesture didn't cover any hardware issues, only software. Apple ran through a few things on the laptop and also tried booting off a bootable startup disk and couldn't figure out the problem.
I did check the cable issue as described below and also went thought other resets that I have read about in other posts. All to no avail.
Apple has quoted a new top case assembly and a new keyboard. With labor I'm looking at a total of £205 to fix the issue.
Seems a bit funny for it to all happen so soon after my 10.5 purchase and also on the day of the 10.5.6 update. I'm aware of how may others may have done the same update with no issues but this laptop has been treated with kid gloves over the past year and a half. If I was rough with it, then I could except it but when it's been treated as it has been then I just can't understand it.
Any others with the same problems, it would be good to hear from you.
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