MacBook startup question

What does a gray screen with file folder &? At startup mean?

There are four general causes of this issue:
1. The computer's PRAM no longer contains a valid startup disk setting when there aren't any problems with the disk itself. This can be checked for by pressing the Option key and seeing if the drive appears.
2. The internal drive's directory structure has become damaged. This requires usage of an alternate bootable system to perform the repair.
3. Critical system files have been deleted. This requires usage of an alternate bootable system to reinstall them.
4. The internal drive has died or become unplugged. This is the most likely case if the computer took a sharp impact or there are unusual sounds coming from the hard drive's location.
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Similar Messages

  • Macbook Startup CD-ROM Sound normal ?

    Hello,
    I'm new to mac and I wonder if it's normal on Macbook startup that the combodrive tries to eject or to pull in a cd ? Typically there is no cd inserted at boot up. The combodrive makes sound before the mac startup sound appears. The same effect after waking up from sleep mode.
    Is this normal?
    Best Regards,
    Maik

    Welcome to the Forum.
    Yes. It's absolutely normal.
    As you get to know your computer, you may hear small noises during startup and when using your hard disk and optical drive. For example, your hard disk and optical drive may whir and click as they access information or load and eject discs. After the computer runs for some time, a fan or fans may turn on to cool it, producing a faint sound. Small noises are part of the computer’s normal functioning.

  • MacBook won't startup - question mark in folder - is Hard Drive the problem

    My 10 month old MacBook 2.0 gHz running 10.4.9 will not start-up. After 9 days of running with just putting it to sleep (once a log-out, log-in); I came down after breakfast to see the screen-saver -- but nothing else. OK I usually do a restart every 1-4 days, so now's the time.
    That's when I hear a slight click-tack, click-tack and after 20-30 seconds see the folder with the Question Mark.
    I've tried starting with control-command keys held down; tried resetting the PRAM and even resetting the System Management Controller (SMC)-- but nothing works--
    I have lost only about 48 hours of information, as I have a backup from late 9 April 2007 (with 17 years of information...)-- and I am using SuperDuper! to transfer that to my G3-733 -- to one of the 2 hard drives I have on that Mac.
    BUT WHAT about the data I've lost-- 2 days is not the end of the world, but the apple service store near me says it will take 10-15 days to get my MacBook serviced...
    I PLAN TO PURCHASE DISKWARRIOR 4 in a few hours and try that. BUT since Disk Utility cannot see the hard drive (likely it has 'crashed', right? There is essentially nothing to see, right?-- I don't know how my $100 towards DiskWarrior is going to help or??
    ANY SUGGESTIONS APPRECIATED.
    Thanks and regards,
    Steve Schulte on 12 April 2007

    Well thank you again and I've clicked on SOLVED here-- You really have made my day (after I thought it had been ruined!) Writing to you from Belgium, it's nearly 6pm and the MacBook goes to the shop tomorrow.
    Fortunately with SuperDuper! I have essentially lost nothing other than 2 days of out-going eMails and some other reports-- and now incremental backups will be a DAILY event!
    One last idea: Is there any way to possibly activate the hard drive? I mean it stopped working while just sitting there-- it's not like I dropped it or anything-- just sitting on the coolpad! If I could just get it to spin I could (maybe) copy the data-- the computer works fine otherwise-- I've booted from an external HD with 99% of the files saved (as previously mentioned)-- just too bad...
    OK "Live and Learn, or at least you live..."
    Again-- super help-- thanks!
    Steve
    12 April 2007

  • Macbook Startup? ***! I get Question Mark before Apple logo then log in.

    Recently whenever I turn on my macbook, it takes more time to load up, first it load a Question Mark then the Apple Logo and lastly log in? What is the Question Mark thing in the start up?

    See this:
    http://docs.info.apple.com/article.html?artnum=58042

  • MacBook Startup, unrecognized hard drive.

    I have a MacBook from early 2008 (2.4MHz, Black, Penryn).  On start-up, get a flashing folder with a question mark in it.  Google and some troubleshooting indicate that this means the OS can't find the start-up volume.  I have systematically explored the causes and can provide the following info from symptoms/ diagnostic tests.  I've already sunk $100 USD into my diagnosis and can recover about $50 of it in the form of a shiny new 500 GB external hard drive.  What I'd like to know is, what other options remain to try to restore the laptop to an operating condition that (somewhat) closely reflects the original "notebook" state (without the startup drive being some sort of USB dongle).  Are there some Terminal tricks that I could use to make the OS recognize the internal hard drive?
    I can't start up from the original internal hard disk with the OS installed.  I can start up from the original OS DVD (DVD drive is OK).  The Disk Utility and Startup Disk applications run from the startup DVD do not recognize that an internal hard drive exists (no serial ATA volume is recognized; possible boot volumes are the DVD and a Network drive only).  A brand new hard drive (500GB) in lieu of the original 250 GB drive is also not recognized by both applications.
    The computer can boot to the Mac OS from the original drive installed in an external USB HD case.  It cannot boot from the BootCamp Windows XP partition in the external USB case.  Aside:  I realize that I can run the MacBook for the remainder of it's life via the USB connected hard drive, but I have some applications on the BootCamp partition that I would still like to access and don't have the installation disks to put these apps on an alternate virtual machine.
    Based on this behavior, I concluded that the cable from the logic board to the hard drive was faulty.  Replacing the cable with a new one does not solve the problem.  The original 250 GB drive with the Mac OS and BootCamp partitions remains unrecognizable.
    I have run the hardware diagnostics tests from the Mac OS X startup DVD (hold down 'd' on startup- or some other letter as reported on the disk).  Both the simple and extended tests report no hardware problems.  The laptop did suffer a "thermal" incident (24 hours doing an intensive numeric calculation at 95 degrees C).  Beginning three months later, the use of some keys on the keyboard began to wane (first the option and left arrow; later the letter "K").  The failed letter "K" is directly above the logic board connections for the display, optical and hard drives.
    If the cable is brand new and the drive is not faulty (boots from USB), then is there a way to use the Terminal Application from the Startup OS DVD to test if the logic board recognizes a "port/connection" to the internal hard disk?  If there is nothing wrong with the logic board port (hardware test passes), then can I force the OS to auto mount the internal drive by changing a mount point or something like that?
    Thank you,
    Aric

    Check and make sure your hard drive is connected. Sometimes they can loosen due to movement of the computer. However, from what you wrote, I'm sure your HD is dead. I just went through the process myself. It isn't that hard to do yourself.

  • Macbook Startup Problems, and Problems

    When I startup my Macbook, it has been getting stuck on the blue screen typically associated with the startup and log-in. A few unique characteristics of my problem:
    The screen regularly flashes white from the blue
    Every so often(rarely) the screen changes to the log-in associated with startup, so I log-in, carefully so as to not mess up the user name or password and it immediately returns to the blue(flashing) screen.
    My problems first began when I was using my Macbook and it was unable to open any applications that I had. I proceeded to shutdown the computer and then attempt to boot it up, at which point it froze at the gray apple screen with the spinning loader.
    From there, I tried to boot in safe mode, got to the log-in and when I entered my information, it returned me to the safe-mode log-in every time.
    I then proceed to boot on my Leopard install disk(I have updated to Snow Leopard, but it was a Family pack and therefore I don't have it with me) and repaired the disk, and repaired the disk partitions, both of which went off without a hitch. Once again I got stuck on the grey screen.
    I then reset the PRAM and that got me past the grey screen, to this blue flashing one that represents my startup and log-in problems.
    Luckily, I have a Seagate Free Agent Drive which has been my Time Machine disk.
    My question is, would it be better to boot with and reinstall Leopard with my disk that came with my Macbook and restore the hard drive contents with the Free agent, even though it has been updated since the Snow Leopard install, or can I boot on the Free Agent itself and avoid the hassles.
    Thanks for the help everyone

    Are you serious?!!  Couldn't be anything else?  I recall it did this one time a few years ago when I was running a 3rd party backup software.  After I removed it, the problem went away. 
    Replacing the hard drive, in my opinion, is a last ditch effort.  Surely there are some other diagnostics to confirm.
    Kim

  • Globe Logo During Macbook Startup

    I have a macbook, and owned it for almost a year now.
    Ever since i updated that firmware, I have some issues with startup.
    When I start-up I always get a globe logo sign that used to come out only when I had some sort of updates.
    Also, I realized that when i am hooked into a network via ethernet cable the globe logo pops out for almost about a min or longer.
    either case, I don't like it slowing down my startup time.
    Please let me know if there are any solutions

    The post above mine answers the question, I just wanted to offer a quick explanation. Somehow, your startup disk is set to Network, which is checking your network for a networked harddrive to boot from. I assume what's happening is that it's not finding one, it boots from the secondary source, OS X.

  • Macbook Startup Issue - Help!!!!!!!!!!!!

    My 2006 mac book had a start up issue a couple of years back, I'd boot her up to be greeted with a screen displaying a start up failed message in three different languages on a grey screen. http://www.minneapolispcrepair.com/images/mac%20error%20screen.jpg
    Looking into the issue I noticed this model of Macbooks had issues with their hard drives and they could be replaced under warranty. Brilliant, booked myself into see a Genius and ha presto a few weeks later my hard drive had been replaced. However a couple of weeks after the replacement the issue started happening again but after a few attempts the Macbook would fire up so it wasn't really an issue just a pain in the butt!! Now 18 months down the line its becoming a real issue again, it must take 7 or 8 attempts to fire the blasted thing up, 25 is my highest so how.
    My question is, what could be causing this start up issue, could it be the hard drive again???? as replacing the hard drive previously didn't really solve the issue in the first place?? Would apple replace this hard drive again????
    The MB is a late 2006 model with Dual Core run Snow Leopard
    Hope someone can help :o(
    Thanks
    Deano

    This looks like a kernel panic. Try to startup the mac in safe mode (http://support.apple.com/kb/ht1455) and observe for a few startups whether the problem occurs again or not.
    If this solves the problem then you may have a problem with your software installation. Consider reinstalling os x or take a look at your system log file and search for kernel panics (http://support.apple.com/kb/TS3742).
    If the problem persists you may have an issue with your hardware. I would recommend to take it to an Apple Genius to have the system checked (free of charge afaik).

  • Curious -- Startup question (Hard Disk icon appear and computer is frozen)

    I came home today, turned on my new MacBook Pro 15" and stepped away. A very few seconds later I came back and instead of seeing everything all loaded up as usual, I got a grey screen with a picture of my hard drive in the center with an arrow pointing up towards it under it. I tried to use my mouse, to no effect. Everything was just frozen. No question mark or warning, just a photo-realistic picture of my hard drive (or a standard Apple hard drive) and that arrow. I clicked the power button, and it restarted and everything worked fine. Could someone give me some advice/feedback as to what this was? Is it symptomatic of a more serious hard drive problem?

    Wonderlad: If your MBP started up just fine on the second try, and you were able to run Disk Utility's Repair Disc routine twice on it (as in fact you did) without any major problems showing up, you probably have nothing to worry about. It sounds as though you inadvertently pressed the Option key the first time you started up (when the hard disk icon appeared and the startup didn't continue), or made some other minor mistake of that sort.
    Each of your hard drives is represented by at least two lines in the left pane of Disk Utility. The upper line for each drive shows the drive's manufacturer and model number (in the case of an external drive, it's the drive unit inside the enclosure, not the maker of the enclosure); the line or lines indented beneath that one are the volumes (partitions) you've created on the drive. It sounds as though each of your drives has only one volume on it, and if that's true, the Repair Disk button has the same effect regardless of whether you've selected the drive mechanism or the volume on it.
    When there's a CD or DVD in your optical drive, the optical drive mechanism and the disc also appear in Disk Utility's left pane. Disk Utility can't repair them, though.

  • Macbook Startup Icon Problem

    When i start up my macbook there is a folder icon for about 1 second then the the screen goes to the apple sign. There is no problem starting up but i am just wondering why there is a folder sign wheni start up with a question mark in it. I used to have boot camp running windows on my macbook but when i restored the hard drive to one disk that folder comes up every time i start up. My macbook is still running perfectly but i am just wondering about this problem.

    Go to System Preferences > Startup Disk and make a selection. That should fix it.

  • Mid-2013 Macbook Air: question about the battery life

    First of all, I'm sorry if these questions have been already asked, I've looked around and I've seen some answers, but none that fit my specific case.
    I have had this computer since December (Macbook Air, 13'', Mid-2013), I've been using it for a month now. At the beginning, I used to use it until my battery was low (between 10 and 20%) and then charge it. Then I learnt that it's better to keep it plugged as much as possible (I have read this in other discussions and on the Apple page). The problem is that my battery is no longer a 100% of its capacity according to Cococnut Battery. It started with 99%, then back to 100%, then 98, 97... and now it varies from 97 to 98 (right now it says that my computer's current capacity is 6948 mAH). I don't know if this is normal, or if this is caused by the use I used to give to my macbook air at the beginning or by any other thing. I also have 19 loadcycles already. Besides, I have noticed that sometimes it jumps form 100% to 99% of battery pretty fast when I don't have it plugged, and I'm not sure if that happened before.
    This is my first time dealing with a macbook and I don't know how these things are supposed to work, and I'm worried my battery might have any kind of problem and that's why itdoesn't have full capacity anymore, since I've been using it for only a month.
    Also, sometimes it takes a little while to shut down. It usually takes 2 seconds, but sometimes it takes longer, maybe 20 seconds (first the screen turn white, then the loading icon appears and then it finally shuts down). Is this normal too for macbook airs?
    Thanks for the help!

    Those are only averages, for purposes of the battery 97 98 99 and 100 are the 'same thing'........theyre all estimates.
    Normal on shut down, sometimes you can see a few seconds, sometimes 10, 15 seconds shut down.....depends on what and HOW much its shutting down before poweroff.   Normal.
    ON BATTERY USE:
    Keep it plugged in when near a socket so you keep the charging cycles down on your LiPo (lithium polymer) cells / battery, but not plugged in all the time. When not being used for several hours, turn it off.
    http://www.apple.com/batteries/notebooks.html
    "Apple does not recommend leaving your portable plugged in all the time."
    General rule to remember of Lithium batteries is:
    Never drain them LOW  & dont always/often store them HIGH
    While cycle count is commonly seen to be the “miles” on your Lithium Ion pack cell in your Macbook, which they are, this distinction is not a fine line at all, and it is a big misconception to “count charge cycles”
    *A person who has, for example, 300 charge cycles on their battery and is recharging at say 50-60% remaining of a 100% charge has better battery usage and care than another person who has 300 charge cycles at say 15% remaining on a 100% charge. 
    DoD (depth of discharge) is far more important on the wear and tear on your Macbook battery than any mere charge cycle count.  *There is no set “mile” or wear from a charge cycle in general OR in specific.    As such, contrary to popular conception, counting cycles is not conclusive whatsoever, rather the amount of deep DoD on an averaged scale of its use and charging conditions.
                              (as a very rough analogy would be 20,000 hard miles put on a car vs. 80,000 good miles being something similar)
    *Contrary to some myths out there, there is protection circuitry in your Macbook and therefore you cannot overcharge it when plugged in and already fully charged
    *However if you don’t plan on using it for a few hours, turn it OFF (plugged in or otherwise) ..*You don’t want your Macbook both always plugged in AND in sleep mode       (When portable devices are charging and in the on or sleep position, the current that is drawn through the device is called the parasitic load and will alter the dynamics of charge cycle. Battery manufacturers advise against parasitic loading because it induces mini-cycles.)
    Keeping batteries connected to a charger ensures that periodic "top-ups" do very minor but continuous damage to individual cells, hence Apples recommendation above:   “Apple does not recommend leaving your portable plugged in all the time”, …this is because “Li-ion degrades fastest at high state-of-charge”.
                        This is also the same reason new Apple notebooks are packaged with 50% charges and not 100%.
    LiPo (lithium polymer, same as in your Macbook) batteries do not need conditioning. However...
    A lot of battery experts call the use of Lithium cells the "80% Rule" ...meaning use 80% of the charge or so, then recharge them for longer overall life.
    Never let your Macbook go into shutdown and safe mode from loss of power, you can corrupt files that way, and the batteries do not like it.
    The only quantified abuse seen to Lithium cells are instances when often the cells are repeatedly drained very low…. key word being "often"
    Contrary to what some might say, Lithium batteries have an "ideal" break in period. First ten cycles or so, don't discharge down past 40% of the battery's capacity. Same way you don’t take a new car out and speed and rev the engine hard first 100 or so miles.
    Proper treatment is still important. Just because LiPo batteries don’t need conditioning in general, does NOT mean they dont have an ideal use / recharge environment. Anything can be abused even if it doesn’t need conditioning.
    From Apple on batteries:
    http://support.apple.com/kb/HT1446
    http://www.apple.com/batteries/
    Storing your MacBook
    If you are going to store your MacBook away for an extended period of time, keep it in a cool location (room temperature roughly 22° C or about 72° F). Make certain you have at least a 50% charge on the internal battery of your Macbook if you plan on storing it away for a few months; recharge your battery to 50% or so every six months roughly if being stored away. If you live in a humid environment, keep your Macbook stored in its zippered case to prevent infiltration of humidity on the internals of your Macbook which could lead to corrosion.
    Considerations:
    Your battery is subject to chemical aging even if not in use. A Lithium battery is aging as soon as its made, regardless.
    In a perfect (although impractical) situation, your lithium battery is best idealized swinging back and forth between 20 and 85% SOC (state of charge) roughly.
    Further still how you discharge the battery is far more important than how it is either charged or stored short term, and more important long term that cycle counts.
    Ultimately counting charge cycles is of little importance.  Abuse in discharging (foremost), charging, and storing the battery and how it affects battery chemistry is important and not the ‘odometer’ reading, or cycle counts on the battery. 
    Everything boils down to battery chemistry long term, and not an arbitrary number, or cycle count.
    Keep your macbook plugged in when near a socket since in the near end of long-term life, this is beneficial to the battery.
    Peace

  • Open Office Startup Question

    Hi All -
    I recently bought a new MacBook. My first Mac, so I am on these forums a lot asking questions that to long-time users likely seem silly. Thanks in advance for your assistance and patience.
    When I start Open Office I see in my Doc an application called X11 start. I understand this is some sort of Windows Translator (?) or something. It opens up a small text window with "bash-3.2$" in it.
    That box will 'hang' for a while. Then I get a small box saying "Command Timed Out."
    I click OK, then I can see the Java start (again in the dock) and Open Office will start.
    What is happening here? Can I get around this, or is this the (small) price I will have to pay to use Open Office on the Mac?
    Insight / Suggestions appreciated.

    Hi and welcome to Discussions,
    Open Office for Mac uses X11.
    X11 is a framework for building Graphical User Interfaces (GUI) and has its origin in the Unix world.
    Right now it is indeed the price to paid when using Open Office.
    As an alternative you can use NeoOffice http://www.neooffice.org/neojava/en/index.php which is based on the Open Office sources, but doesn't need X11.
    Regards
    Stefan

  • MacBook startup extremely slow and troubleshooting solutions haven't worked. What can I do?

    My MacBook is about a year old, and recently it became extremely slow during startup. At first it just seemed a little slow,  but the past couple of days it has taken more and more time. It's now taking 5 - 10 minutes to fully come on. Once it's on, everything is fine.
    I've troubleshooted in Apple Communities and tried all of the advice I've found, but nothing seems to be working.  Here are the details.
    My computer:
    MacBook
    OS 10.7.4
    Processor: 2.4 GHz Intel Core 2 Duo
    Memory: 4 GB 1067 MHz DDR3
    Available hard disk space: 163.27 GB free (out of 249.2 GB)
    What I've tried so far (in order):
    1. Check startup disk - Startup disk was correctly selected
    2. Use Disk Utility to Verify Hard Disk - No problems identified
    3. Updated system software - no major updates (I update regularly to begin with)
    4. Check System Monitor for hidden activity - Almost no activity (no other programs were running at the time); no strange users or activity
    5. Check Login Items - The iTunesHelper was causing an error. I removed it and replaced it with iTunesHelper from the iTunes Package. The error was fixed, but no improvement in startup time. (Current Login items: GrowlMenu, GrowlHelperApp (Growl is up to date), iTunesHelper, Dropbox)
    6. Check Library System Fonts - All necessary fonts for OS 10.7.4 are present. I haven't added or deleted fonts besides what can be installed with the OS and or with MS Office. Here the full list (long):
    AlBayan.ttf
    AlBayanBold.ttf
    AmericanTypewriter.ttc
    Andale Mono.ttf
    Apple Chancery.ttf
    Apple LiGothic Medium.ttf
    Apple LiSung Light.ttf
    AppleCasual.dfont
    AppleMyungjo.ttf
    Arial Black.ttf
    Arial Bold Italic.ttf
    Arial Bold.ttf
    Arial Italic.ttf
    Arial Narrow Bold Italic.ttf
    Arial Narrow Bold.ttf
    Arial Narrow Italic.ttf
    Arial Narrow.ttf
    Arial Rounded Bold.ttf
    Arial Unicode.ttf
    Arial.ttf
    ArialHB.ttf
    ArialHBBold.ttf
    Ayuthaya.ttf
    Baghdad.ttf
    Bangla MN.ttc
    Bangla Sangam MN.ttf
    Baskerville.ttc
    BiauKai.ttf
    BigCaslon.ttf
    BlairMdITC TT-Medium
    Bordeaux Roman Bold LET Fonts
    Brush Script.ttf
    Chalkboard.ttc
    Chalkduster.ttf
    CharcoalCY.dfont
    Cochin.ttc
    Comic Sans MS Bold.ttf
    Comic Sans MS.ttf
    Copperplate.ttc
    Corsiva.ttf
    CorsivaBold.ttf
    Courier New Bold Italic.ttf
    Courier New Bold.ttf
    Courier New Italic.ttf
    Courier New.ttf
    Cracked
    Damascus.ttc
    DecoTypeNaskh.ttf
    Devanagari Sangam MN.ttc
    DevanagariMT.ttf
    DevanagariMTBold.ttf
    Didot.ttc
    encodings.dir
    EuphemiaCAS.ttc
    fonts.dir
    fonts.list
    fonts.scale
    Futura.ttc
    GenevaCY.dfont
    Georgia Bold Italic.ttf
    Georgia Bold.ttf
    Georgia Italic.ttf
    Georgia.ttf
    GillSans.ttc
    Gujarati Sangam MN.ttf
    GujaratiMT.ttf
    GujaratiMTBold.ttf
    Gungseouche.ttf
    Gurmukhi MN.ttc
    Gurmukhi.ttf
    Handwriting - Dakota
    HeadlineA.ttf
    Hei.ttf
    HelveticaCY.dfont
    Herculanum.ttf
    Hiragino Sans GB W3.otf
    Hiragino Sans GB W6.otf
    Hoefler Text Ornaments.ttf
    Hoefler Text.ttc
    Impact.ttf
    InaiMathi.ttf
    Kai.ttf
    Kailasa.ttf
    Kannada MN.ttc
    Kannada Sangam MN.ttf
    Kefa.ttc
    Khmer MN.ttc
    Khmer Sangam MN.ttf
    Kokonor.ttf
    Krungthep.ttf
    KufiStandardGK.ttf
    Lao MN.ttc
    Lao Sangam MN.ttf
    Malayalam MN.ttc
    Malayalam Sangam MN.ttf
    Microsoft
    Microsoft Sans Serif.ttf
    MshtakanBold.ttf
    MshtakanBoldOblique.ttf
    MshtakanOblique.ttf
    MshtakanRegular.ttf
    Myanmar MN.ttc
    Myanmar Sangam MN.ttf
    Nadeem.ttf
    NanumGothic.ttc
    NanumMyeongjo.ttc
    NanumScript.ttc
    NewPeninimMT.ttf
    NewPeninimMTBold.ttf
    NewPeninimMTBoldInclined.ttf
    NewPeninimMTInclined.ttf
    NISC18030.ttf
    Noteworthy.ttc
    Optima.ttc
    Oriya MN.ttc
    Oriya Sangam MN.ttf
    Osaka.ttf
    OsakaMono.ttf
    Palatino
    Palatino.ttc
    Papyrus.ttc
    PCmyoungjo.ttf
    Pilgiche.ttf
    PlantagenetCherokee.ttf
    PortagoITC TT
    PTSans.ttc
    Raanana.ttf
    RaananaBold.ttf
    Sathu.ttf
    Silom.ttf
    Sinhala MN.ttc
    Sinhala Sangam MN.ttf
    Skia.ttf
    STIXGeneral.otf
    STIXGeneralBol.otf
    STIXGeneralBolIta.otf
    STIXGeneralItalic.otf
    STIXIntDBol.otf
    STIXIntDReg.otf
    STIXIntSmBol.otf
    STIXIntSmReg.otf
    STIXIntUpBol.otf
    STIXIntUpDBol.otf
    STIXIntUpDReg.otf
    STIXIntUpReg.otf
    STIXIntUpSmBol.otf
    STIXIntUpSmReg.otf
    STIXNonUni.otf
    STIXNonUniBol.otf
    STIXNonUniBolIta.otf
    STIXNonUniIta.otf
    STIXSizFiveSymReg.otf
    STIXSizFourSymBol.otf
    STIXSizFourSymReg.otf
    STIXSizOneSymBol.otf
    STIXSizOneSymReg.otf
    STIXSizThreeSymBol.otf
    STIXSizThreeSymReg.otf
    STIXSizTwoSymBol.otf
    STIXSizTwoSymReg.otf
    STIXVar.otf
    STIXVarBol.otf
    Tahoma Bold.ttf
    Tahoma.ttf
    Tamil MN.ttc
    Tamil Sangam MN.ttf
    Telugu MN.ttc
    Telugu Sangam MN.ttf
    Times New Roman Bold Italic.ttf
    Times New Roman Bold.ttf
    Times New Roman Italic.ttf
    Times New Roman.ttf
    Trebuchet MS Bold Italic.ttf
    Trebuchet MS Bold.ttf
    Trebuchet MS Italic.ttf
    Trebuchet MS.ttf
    Verdana Bold Italic.ttf
    Verdana Bold.ttf
    Verdana Italic.ttf
    Verdana.ttf
    Webdings.ttf
    Wingdings 2.ttf
    Wingdings 3.ttf
    Wingdings.ttf
    Zapfino.ttf
    ヒラギノ丸ゴ Pro W4.otf
    ヒラギノ丸ゴ ProN W4.otf
    ヒラギノ明朝 Pro W3.otf
    ヒラギノ明朝 Pro W6.otf
    ヒラギノ角ゴ Pro W3.otf
    ヒラギノ角ゴ Pro W6.otf
    ヒラギノ角ゴ Std W8.otf
    ヒラギノ角ゴ StdN W8.otf
    儷宋 Pro.ttf
    儷黑 Pro.ttf
    华文仿宋.ttf
    华文宋体.ttf
    华文楷体.ttf
    华文细黑.ttf
    华文黑体.ttf
    7. Verified and repaired disk permissions (there were several differences, they were all repaired).
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    Mac OS X- Gray screen appears during startup
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    1. Repair the Hard Drive and Permissions
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    Download and install Mac OS X 10.6.8 Update Combo v1.1.
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    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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