Mail 5.3. Forces an email account to be off-line, refuses to download msgs.

I have 3 email accounts, a personal one, a cloud, and a company one. I open Mail. Tell it to take all accounts online. It does. I click the icon to tell it to download email msgs. It puts the little 'offline' symbol by the company account, and proceeds to download everything else. I click on the offline symbol and it says, "Offline status: This account (a2q_POP_account) appears to be offline due to a network problem. Do you want to try to go online now?"
I say yes, go online. It removes the offline icon indicator. I tell it to download msgs again, and it switches the account back to offline.
I have checked the account settings - incoming, outgoing servers, passwords, etc. so far as I can tell, they are the same as on the laptop (release 6.6).
My email server account provider (DSL?) passed it off to my internet provider. My internet provider passed it off to Apple.
Does any of this make sense? How can I make my PowerMac's mail work?

Mail reports the account offline when the Mail Server does not respond. This can be dues to bad password (which is why it tries to ask for a new password) Server too busy, wrong communication ports selected, encryption problems, and many other issues.
For commercial email, the check for passwords etc can be accomplished by using a web Browser and navigating to the Mail Server directly, and entering your Username and Password to collect your Mail directly (this is referred to as "Web Mail" pickup).
Often after several cycles of "enter a new password", the password stored on your Mac becomes damaged or gets deleted, and needs to be re-entered in:
Mail > Preferences > Accounts
Checking with your company representatives to verify Mail Server credentials such as: POP Vs. IMAP, what ports to be using, whether encryption is supported, and other parameters -- can be useful.
It is also important to understand that Mail uses TWO Servers -- one for Sending and one for Receiving, and that they have possibly different ports and password.

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HT204075 I am not receiving mail to one of my email accounts. I can send mail from this account and all other accounts seem to be working.

I am not receiving mail to one of my email accounts. I can send mail from this account and all other accounts seem to be working.

Is this work email account on a BES server?
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TS3276 My mail account has gone off line. How do I get it back on line? I think I sent an email file that was too big.

My mail account has gone off line. How do I get it back on line? I think I sent an email file that was too big.

Hi,
When you have the browser open (Internet Explorer) then press the Alt key on the keyboard. It should show you the file options at the top..Then uncheck work offline and check..
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

Mail doesn't save sent mail on one of my email accounts.....

Mail doesn't save sent mail on one of my email accounts. I have several accounts, but on one of them it just doesn't save any mail I send. Is there a hidden setting I've missed somewhere? I did delete the account and then reset it, but it took out all of my emails to that address so I'm loathe to do that again!

I'm lucky enough to have two Macs running OS X 10.9 next to each other, both using the same network, and sharing a common Exchange mail server. My corporate machine (an first gen' Aluminium iMac) has both Outlook and Mail installed. My personal machine (a 13" MacBook Air) has only Mail installed.
Neither install of Mail is guarenteed to write sent messages to the Exchange Sent folder (it might happen, it might not). Both write perfectly to other common mail servers (e.g. GMail). Outlook writes perfectly to the Exchange server, but generally functions less effectively as a mail client than Apple Mail.
The failure to write to the Exchange server only happened after the upgrade.
It's quite frustrating.

TS3276 All accounts keep going off line, quitting Mail fixes the issue

All accounts keep going off line, quitting Mail fixes the issue.
I have 3 Gmail, 1 hotmail and a yahoo. Al go off line with a little alert symbol next to them.
If I select take all accounts on line nothing happens.
Email delivery stops.
To fix this, I quit Mail and re launch it. That fixes it.
It's realy annoying.
Any ideas?

I have the same problem - it started when I upgraded to OS X 10.8
I thought subsequent releases may help, but I'm now on 10.8.2 and no joy.

Mail accounts keep going off line since Mountain Lion upgrade

My iCloud accounts keep going off line after a while. When Mail asks me if I want to take my accounts online (after pressing the exclamation triangle) nothing happens. The only way to get my accounts back online is to close and reopen Mail. Any thoughts?

It might be worth pointing out I get the error message "The server returned the error: The server “p04-imap.mail.me.com” cannot be contacted on port 993.".
I've tried having Use SSL checked and unchecked but it doesn't seem to help. The only thing that solves it is closing and reopening Mail.
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Can Mail automatically set a certain email account to reply to business contacts?

I have two gmail accounts enabled in the new Mail client. One for business and the other is my regular. It is crucial that I reply to business clients using my business email.
In Mail's reply window, it gives me the option of choosing which account to reply with, but this is cumbersome and tedious and I have already replied with the wrong account a few times. For professionalism, this cannot happen again.
I'd like to use the Mail client for all my accounts but for now I am forced to split my email workflow up by using a single email account in Mail and the other in a web browser (gmail.com, logged into a single account) and so on .
In iOS, I have to use two apps for email.
It would be glorious to have seperate contact lists for each account so that when [email protected] sends me an email or I list her as the recipient in an email my professional email address [email protected] is automatically the account responding or touching base with her.
Maybe Automator or a type of action could remedy this.

For the gmail accounts, do you have separate ID and Login, or is one an alias?
In Mail preferences under the composing tab, set it to send from Account of Selected Mailbox.
In the Accounts tab, set the correct outgoing server (should have different IDs) to the correct account and check the box to use only that server with that account.
Setting the outgoing server to a specific server will not swap servers when one fails. Instead, you will be prompted to select another server if it fails.
If you have the main inbox highlighted, replys should come from the account it was sent to. You can also expand the inbox to reveal the separate accounts under. If you have the business account highlighted, then any message sent will be from that account.

Mail sent from my work email account.the replys always returns to elsewhere

I have several email accounts setup in MAIL....my default is my home account...but I also have my imap work account setup. Whenever I send an email via my work account...I make sure that I am using my work account to send the reply or new email...if I get a reply back...the return email address is my default/home account. However when I look at sent messages....the originating email was sent from my work account...and under setup for my work account the email address is my work address for return mail.
So not sure why this new version of Mail is not putting the correct return address on my work emails...anyone with any thoughts on this.
Ed

Have you looked at the raw source of one of your sent emails? I'd take a look to see if a "Reply To" header is being written there. Just select a message, go to View>Message>Raw Source and see if there is a ReplyTo header up there. If it's not, I'm not sure where else to look, other than in your account setup to see if the "email address" field in the Account Information tab is correct for the work account.

Reseting mail to factory defaults - all email accounts deleted

To make a long story short I have hosed up my mail database on OSX server 10.5.8. I have a virtual host set up for email and following the directions in Apple's documentation I set up an alias on my admin account (501) for mydomain.com and another one for [email protected] I tested by sending an email to [email protected] and it appeared in both mydomain.com and myseconddomain.com account. It could not be deleted. Any mail box I created in either account could not be deleted.
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I rebooted and tried siradmin again and now the only mailboxes showing up in the list are
INBOX
Shared Folders/Deleted Messages
Shared Folders/Drafts
Shared Folders/Sent Messages
Shared Folders/fdds
Shared Folders/read
The last two entries were the ones I was trying to get rid of originally.
I have spent most of the day trying to resolve the issue.
The mail client works fine the their respective accounts now, however I have all the shared folders showing up and siradmin will not see the accounts that are active.
So now I see two solutions - reinstall server (shudder) and start over or someone has the brilliant answer on how to set the mail database back to square one and set up the email accounts from scratch (would be much easier)
No worries on lost email it has all been saved to another app, actually the one I was trying to retire.
Thank you for any advice you can give.

Apple support articles.
Password – Mail keeps asking for Password
Password not Saved

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Hi,
I have mail accounts that I made in the internet accounts section of the system prefrences and then deleted not disapearing from my Mail App. they were deleted due to duplication of a google mail account and a few fails at getting an outlook account to work.
They are NOT now in the interenet accounts, how ever do show up in mail. If you go to the mail prefrences and try and remove them it sends you back to the internet accounts in the system prefrences where theyhave already been deleted. A second Quirk is that I thought I could just disable the unwanted google account howver when I do it disables the duplicae too.
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If you search on this forum and compare popular web hosting providers like Bluehost, Hostgator and Godaddy you will see many users have such problems with their email apps. First it seems your problem comes from your cellphone. But it is surprising that I had the same problem when I had a web and email hosting account with Godaddy and their customer service couldn't solve my problem and finally I moved my email hosting account to Bluehost and the problem automatically was solved, without any action!
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I have the S3 and don't have any problem with syncing my Hostgator email accounts. So If I were you first I'd try Hostgator.

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johnnyg713,
It sounds like your school might be utilizing an Exchange server. You may want to ask if it is possible to access the server via IMAP, and if so what to use for incoming and outgoing server settings.
This article has more information on setting up email on the iPhone:
http://docs.info.apple.com/article.html?artnum=305882
Hope this helps,
Nathan C.

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Dear Hayata,
1) First goto Main Menu, and then select Messaging.
2) From Messaging, click on the Options.
3) In the Options scroll down, find and click on Settings.
4) From settings find and click E-mail.
5) in The E-mail, open Mailboxes (not the Mailbox in se).
6) Mailboxes should have the list of mail boxes. You can click on Option scroll and delete them.
Good Luck.

Mail 5.3. Forces an email account to be off-line, refuses to download msgs.

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