Mail.app Strangeness - Please Help!

Hello,
We are using 6 Intel Apple MacBooks in our office (4 of which are running 10.4 and the other 2 running Leopard) and have been having some strange problems with e-mail and Mail.app. Everything was working fine for several months and then all of the sudden on the same day, all of the computers stopped being able to send mail (although they could all still receive). To fix this, I trashed everyones 'com.apple.mail.plist' file and set up their accounts again - everything was working again, until the next morning, when the same problem happened again. Of the 6 machines that I fixed this on the day before, 4 of them were not sending again, and 2 still worked fine (of the ones that still work fine, one is running Leopard and the other 10.4 - it doesn't seem to be an OS issue). To further complicate things, I've discovered that the machines that can't send mail to other people actually can send successfully to people in our own domain (i.e. [email protected] can send to [email protected], but not to [email protected]).
Our ISP is 'Telus' and they handle all our e-mail accounts (everyones settings are indeed correct and identical to each-other). Additionally, there is an XServe running Leopard Server in the office (that has no mail services running) acting as a gateway. What is causing our e-mails to stop sending (without any error / failure notification)? I can delete the prefs and reliably fix this, but it's getting a bit ridiculous. Any help / suggestions would be sincerely appreciated.
Mike

Thunderbird did not work, but adding the new user account worked. I thought of Thunderbird, but not the new user account - thank you.
I understand what this is telling me, but I'm not exactly sure what my next step would be. Is it easier to just move everything to the new account or is it worth it to continue to troubleshoot the older account?

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