Mail crashes after MacBook Pro firmware 1.0 update

Ever since installing the firmware 1.0 MacBook Pro update, Mail crashes doing everything except starting up and receiving emails. In other words, if I click on a message, it crashes. If I'm lucky enough to be able to view a message, then it crashes when I try to reply, or file the message in a folder, or compose a new message. Help....
MacBook Pro   Mac OS X (10.4.6)  
MacBook Pro   Mac OS X (10.4.6)  

Brad,
So many crashes for so many unrelated reasons indicate there is some corruption either in a file used by Mail (probably the preferences file) or in the filesystem itself. You should start by verifying/reparing your disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
If Mail keeps crashing erratically after having repaired any filesystem issues, then try this:
1. Quit Mail.
2. Make a backup copy of the HOME/Library/Mail folder, just in case something goes wrong. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. In the Finder, go to HOME/Library/Preferences/. Locate the file com.apple.mail.plist and move it to the Desktop (to be deleted if this fixes the problem).
You'll have to set up your accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don't. Just enter the account information and Mail will automagically rediscover the data in HOME/Library/Mail/ when done.
You'll also have to re-configure most of your settings in Mail > Preferences. The first thing you should do is go to Preferences > Viewing and disable "Display remote images in HTML messages" if it's enabled.
At this point, Mail may still crash for some reason, but it should be something more consistent and repeatable than the situation you've described. Post back with your observations.

Similar Messages

  • Mail crashes on MacBook Pro

    Hi Everybody!
    I just bought an Iphone 5, and I've added my email accounts on Mail for iPhone.
    As soon as I did it, mail on MacBook Pro started crashing, and I can't fix it...
    Can anyone, PLEASE, help me?
    Thanks in advance!
    This is the code I get:
    Process:    
    Mail [27250]
    Path:       
    /Applications/Mail.app/Contents/MacOS/Mail
    Identifier: 
    com.apple.mail
    Version:    
    6.3 (1503)
    Build Info: 
    Mail-1503000000000000~2
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [143]
    User ID:    
    501
    Date/Time:  
    2013-04-23 14:54:55.026 +0100
    OS Version: 
    Mac OS X 10.8.3 (12D78)
    Report Version:  10
    Interval Since Last Report:     
    10025 sec
    Per-App Interval Since Last Report:  47047 sec
    Anonymous UUID:                 
    7B3865E2-5175-FD74-278B-E69BAC400843
    Crashed Thread:  12  Dispatch queue: com.apple.root.default-priority
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[ABRecord setValue: '(
    "2013-03-13 10:21:07 +0000",
    "2013-03-17 13:22:05 +0000",
    "2013-03-25 10:09:00 +0000",
    "2013-04-07 17:32:38 +0000",
    "2013-04-23 13:54:44 +0000"
    )' forKey: 'MailLastDates'] invalid value'
    abort() called
    terminate called throwing an exception
    Application Specific Backtrace 1:
    0   CoreFoundation                 
    0x00007fff9008cb06 __exceptionPreprocess + 198
    1   libobjc.A.dylib                
    0x00007fff8ddee3f0 objc_exception_throw + 43
    2   CoreFoundation                 
    0x00007fff9008c8dc +[NSException raise:format:] + 204
    3   AddressBook                    
    0x00007fff91114026 -[ABRecord setValue:forKey:] + 116
    4   Message                        
    0x00007fff93a9e3a3 __42-[MFRecentsManager _updateRecentsForKeys:]_block_invoke_0 + 1147
    5   Foundation                     
    0x00007fff8cddb12f -[NSBlockOperation main] + 124
    6   Foundation                     
    0x00007fff8cdb1036 -[__NSOperationInternal start] + 684
    7   Foundation                     
    0x00007fff8cdb8861 __block_global_6 + 129
    8   libdispatch.dylib              
    0x00007fff88abbf01 _dispatch_call_block_and_release + 15
    9   libdispatch.dylib              
    0x00007fff88ab80b6 _dispatch_client_callout + 8
    10  libdispatch.dylib              
    0x00007fff88ab91fa _dispatch_worker_thread2 + 304
    11  libsystem_c.dylib              
    0x00007fff8df63d0b _pthread_wqthread + 404
    12  libsystem_c.dylib              
    0x00007fff8df4e1d1 start_wqthread + 13
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib   
    0x00007fff917a6686 mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff917a5c42 mach_msg + 70
    2   com.apple.CoreFoundation 
    0x00007fff90029233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation 
    0x00007fff9002e916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation 
    0x00007fff9002e0e2 CFRunLoopRunSpecific + 290
    5   com.apple.HIToolbox      
    0x00007fff89f8aeb4 RunCurrentEventLoopInMode + 209
    6   com.apple.HIToolbox      
    0x00007fff89f8ac52 ReceiveNextEventCommon + 356
    7   com.apple.HIToolbox      
    0x00007fff89f8aae3 BlockUntilNextEventMatchingListInMode + 62
    8   com.apple.AppKit         
    0x00007fff8e8e6563 _DPSNextEvent + 685
    9   com.apple.AppKit         
    0x00007fff8e8e5e22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    10  com.apple.AppKit         
    0x00007fff8e8dd1d3 -[NSApplication run] + 517
    11  com.apple.AppKit         
    0x00007fff8e881c06 NSApplicationMain + 869
    12  libdyld.dylib            
    0x00007fff894f97e1 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x00007fff917a8d16 kevent + 10
    1   libdispatch.dylib        
    0x00007fff88abadea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib        
    0x00007fff88aba9ee _dispatch_mgr_thread + 54
    Thread 2:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib   
    0x00007fff917a6686 mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff917a5c42 mach_msg + 70
    2   com.apple.CoreFoundation 
    0x00007fff90029233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation 
    0x00007fff9002e916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation 
    0x00007fff9002e0e2 CFRunLoopRunSpecific + 290
    5   com.apple.Foundation     
    0x00007fff8cd59b66 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
    6   com.apple.Foundation     
    0x00007fff8cdb7cd2 __NSThread__main__ + 1345
    7   libsystem_c.dylib        
    0x00007fff8df617a2 _pthread_start + 327
    8   libsystem_c.dylib        
    0x00007fff8df4e1e1 thread_start + 13
    Thread 3:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib   
    0x00007fff917a8322 __select + 10
    1   com.apple.CoreFoundation 
    0x00007fff9006df46 __CFSocketManager + 1302
    2   libsystem_c.dylib        
    0x00007fff8df617a2 _pthread_start + 327
    3   libsystem_c.dylib        
    0x00007fff8df4e1e1 thread_start + 13
    Thread 4:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib   
    0x00007fff917a80fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8df65fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff8ba68ee6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
    3   com.apple.JavaScriptCore 
    0x00007fff8bc8bc5a JSC::BlockAllocator::blockFreeingThreadMain() + 90
    4   com.apple.JavaScriptCore 
    0x00007fff8bca12bf ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8df617a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8df4e1e1 thread_start + 13
    Thread 5:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x00007fff917a80fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8df65fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff8bbeead4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
    3   com.apple.JavaScriptCore 
    0x00007fff8bbee9b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore 
    0x00007fff8bca12bf ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8df617a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8df4e1e1 thread_start + 13
    Thread 6:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x00007fff917a80fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8df65fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff8bbeead4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
    3   com.apple.JavaScriptCore 
    0x00007fff8bbee9b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore 
    0x00007fff8bca12bf ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8df617a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8df4e1e1 thread_start + 13
    Thread 7:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x00007fff917a80fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8df65fe9 _pthread_cond_wait + 869
    2   com.apple.JavaScriptCore 
    0x00007fff8bbeead4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
    3   com.apple.JavaScriptCore 
    0x00007fff8bbee9b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
    4   com.apple.JavaScriptCore 
    0x00007fff8bca12bf ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_c.dylib        
    0x00007fff8df617a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8df4e1e1 thread_start + 13
    Thread 8:
    0   libsystem_kernel.dylib   
    0x00007fff917a6686 mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff917a5c42 mach_msg + 70
    2   com.apple.CoreFoundation 
    0x00007fff90029233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation 
    0x00007fff9002e916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation 
    0x00007fff9002e0e2 CFRunLoopRunSpecific + 290
    5   com.apple.Foundation     
    0x00007fff8cdbcf5e -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
    6   com.apple.Foundation     
    0x00007fff8cd5575a -[NSRunLoop(NSRunLoop) run] + 74
    7   com.apple.CoreMessage    
    0x00007fff8e042e17 +[_NSSocket _runIOThread] + 77
    8   com.apple.Foundation     
    0x00007fff8cdb7cd2 __NSThread__main__ + 1345
    9   libsystem_c.dylib        
    0x00007fff8df617a2 _pthread_start + 327
    10  libsystem_c.dylib        
    0x00007fff8df4e1e1 thread_start + 13
    Thread 9:: CVDisplayLink
    0   libsystem_kernel.dylib   
    0x00007fff917a80fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8df65fe9 _pthread_cond_wait + 869
    2   com.apple.CoreVideo      
    0x00007fff917f72a1 CVDisplayLink::runIOThread() + 689
    3   com.apple.CoreVideo      
    0x00007fff917f6fd7 startIOThread(void*) + 148
    4   libsystem_c.dylib        
    0x00007fff8df617a2 _pthread_start + 327
    5   libsystem_c.dylib        
    0x00007fff8df4e1e1 thread_start + 13
    Thread 10:
    0   libsystem_kernel.dylib   
    0x00007fff917a86d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff8df63f4c _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00007fff8df63d13 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00007fff8df4e1d1 start_wqthread + 13
    Thread 11:
    0   libsystem_kernel.dylib   
    0x00007fff917a86d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff8df63f4c _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00007fff8df63d13 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00007fff8df4e1d1 start_wqthread + 13
    Thread 12 Crashed:: Dispatch queue: com.apple.root.default-priority
    0   libsystem_kernel.dylib   
    0x00007fff917a8212 __pthread_kill + 10
    1   libsystem_c.dylib        
    0x00007fff8df62b54 pthread_kill + 90
    2   libsystem_c.dylib        
    0x00007fff8dfa6dce abort + 143
    3   libc++abi.dylib          
    0x00007fff918689eb abort_message + 257
    4   libc++abi.dylib          
    0x00007fff9186639a default_terminate() + 28
    5   libobjc.A.dylib          
    0x00007fff8ddee873 _objc_terminate() + 91
    6   libc++.1.dylib           
    0x00007fff8a28d8fe std::terminate() + 20
    7   libobjc.A.dylib          
    0x00007fff8ddee5de objc_terminate + 9
    8   libdispatch.dylib        
    0x00007fff88ab80ca _dispatch_client_callout + 28
    9   libdispatch.dylib        
    0x00007fff88ab91fa _dispatch_worker_thread2 + 304
    10  libsystem_c.dylib        
    0x00007fff8df63d0b _pthread_wqthread + 404
    11  libsystem_c.dylib        
    0x00007fff8df4e1d1 start_wqthread + 13
    Thread 13:
    0   libsystem_kernel.dylib   
    0x00007fff917a86d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff8df63f4c _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00007fff8df63d13 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00007fff8df4e1d1 start_wqthread + 13
    Thread 12 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x000000010d8a0cd8  rdx: 0x0000000000000000
      rdi: 0x00000000000220eb  rsi: 0x0000000000000006  rbp: 0x000000010d8a0d00  rsp: 0x000000010d8a0cd8
       r8: 0x00007fff786f9278   r9: 0x0000000000000001  r10: 0x0000000030000000  r11: 0x0000000000000206
      r12: 0x000000010d8a0e60  r13: 0x00007fff77af3d48  r14: 0x000000010d8a1000  r15: 0x000000010d8a0d40
      rip: 0x00007fff917a8212  rfl: 0x0000000000000206  cr2: 0x00007fff786f2ff0
    Logical CPU: 0
    Binary Images:
    0x102cc3000 -   
    0x103062fff  com.apple.mail (6.3 - 1503) <2D05FC91-862F-38FD-B4E5-37A956C563C0> /Applications/Mail.app/Contents/MacOS/Mail
    0x1033c9000 -   
    0x1033ceff7  libFontRegistryUI.dylib (100) <9F172961-DB6F-3A82-9F90-28F9A233F755> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
    0x103419000 -   
    0x10341aff7  ATSHI.dylib (341.1) <3328D0EC-BD75-3041-A458-05FFE934C019> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
    0x1046fd000 -   
    0x104702ff7  libgermantok.dylib (7) <B98522FA-23D1-351E-9F25-5AAF58FD862D> /usr/lib/libgermantok.dylib
    0x1050af000 -   
    0x10531aff7  com.apple.RawCamera.bundle (4.05 - 690) <6E4B6BE9-A512-3B8E-91DE-2D12966B5636> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x105691000 -   
    0x105693fff  apop.so (169) <2A1CAD32-5734-3D4E-868B-E773DCD192B5> /usr/lib/sasl2/apop.so
    0x105697000 -   
    0x1056abfff  dhx.so (169) <3C4D7E51-F30B-3A5B-9BB6-4426EC607E10> /usr/lib/sasl2/dhx.so
    0x1056b7000 -   
    0x1056c0ff7  digestmd5WebDAV.so (169) <D1EF0A0E-92FA-321F-9445-DD08A64C2493> /usr/lib/sasl2/digestmd5WebDAV.so
    0x1056c5000 -   
    0x1056c7fff  libanonymous.2.so (166) <6417EA9E-4202-31DA-A086-B58F1E92C931> /usr/lib/sasl2/libanonymous.2.so
    0x1056cc000 -   
    0x1056cefff  login.so (166) <1F868238-FB26-3477-B31C-67DB400D6F68> /usr/lib/sasl2/login.so
    0x1056e6000 -   
    0x10583bff7  com.apple.audio.units.Components (1.8 - 1.8) <CF8813FC-2BF8-33F6-AA0E-8F0529B32081> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    0x1058c4000 -   
    0x1058c9fff  com.apple.audio.AppleHDAHALPlugIn (2.3.7 - 2.3.7fc4) <39BF351C-010A-3CBB-AE72-265C5C809E1B> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0x1058ce000 -   
    0x1058fcfe7 +com.avid.avid.AvidCoreAudioPlugIn (10.3.2.47 - 10.3.2f47) <2D658544-FD1F-DBAC-422A-ACFC45BCFDD7> /Library/Audio/Plug-Ins/HAL/Avid CoreAudio.plugin/Contents/MacOS/Avid CoreAudio
    0x10702e000 -   
    0x107031fff  libcrammd5.2.so (166) <866C8DD4-5086-376A-BFC7-897A40327DB4> /usr/lib/sasl2/libcrammd5.2.so
    0x107036000 -   
    0x10703fff7  libdigestmd5.2.so (166) <F2344A08-F032-35D3-9EBB-F147D4100517> /usr/lib/sasl2/libdigestmd5.2.so
    0x107044000 -   
    0x107049fff  libgssapiv2.2.so (166) <83A21AF3-FB42-3ACC-B6ED-26B23388C4F4> /usr/lib/sasl2/libgssapiv2.2.so
    0x10704e000 -   
    0x107053fff  libntlm.so (166) <82608FB8-E225-39FF-BC83-B9D3F89D7CEC> /usr/lib/sasl2/libntlm.so
    0x107058000 -   
    0x10705ffff  libotp.2.so (166) <2AE53E63-A826-3E20-9B4D-476CC712410D> /usr/lib/sasl2/libotp.2.so
    0x107068000 -   
    0x10706afff  libplain.2.so (166) <074D7604-3435-3E01-A86B-FF102001FC5B> /usr/lib/sasl2/libplain.2.so
    0x10706e000 -   
    0x107072fff  libpps.so (169) <3C150ECF-0D94-3DBE-8AB6-7B0070700699> /usr/lib/sasl2/libpps.so
    0x107077000 -   
    0x10707afff  mschapv2.so (169) <9DAC741E-6BB8-3DFA-85AD-532EB20E780B> /usr/lib/sasl2/mschapv2.so
    0x10707f000 -   
    0x1070acfff  com.apple.DirectoryService.PasswordServerFramework (10.8 - 27.1) <81194DEC-984F-3099-B537-F70394F8492C> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
    0x1070c2000 -   
    0x1070c4fff  pwauxprop.so (387.1) <94457D86-AB48-33B6-8C01-F08C3BC6CE53> /usr/lib/sasl2/pwauxprop.so
    0x1070c9000 -   
    0x1070ccfff  shadow_auxprop.so (169) <FE9BCBA3-7F30-303B-A815-8FADE514246E> /usr/lib/sasl2/shadow_auxprop.so
    0x1070d1000 -   
    0x1070d3fff  smb_nt.so (169) <F6798ECD-BBC9-3055-96E9-3A9836E36E7A> /usr/lib/sasl2/smb_nt.so
    0x1070d8000 -   
    0x1070dbfff  smb_ntlmv2.so (169) <FB9D0145-0F31-3FA1-A6B4-5F8530CC60CA> /usr/lib/sasl2/smb_ntlmv2.so
    0x1070ef000 -   
    0x1070f0fff  com.apple.AddressBook.LocalSourceBundle (2.1 - 1169) <641DB5BF-1E7A-3090-8AA3-CB11262B43FC> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
    0x107102000 -   
    0x107105fff  com.apple.DirectoryServicesSource (2.1 - 1169) <C1DDD61F-2F1E-3D21-80C2-38FC23DD9871> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
    0x10710d000 -   
    0x107149fff  com.apple.ExchangeSource (2.1 - 1169) <F940D9D9-43B8-3ED5-863B-DD729D791026> /System/Library/Address Book Plug-Ins/Exchange.sourcebundle/Contents/MacOS/Exchange
    0x10716c000 -   
    0x1071bffff  com.apple.AddressBook.CardDAVPlugin (10.8 - 333) <14C01B09-7E73-30C2-9882-AF4223A1A4F0> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
    0x1071eb000 -   
    0x1071fcff7  com.apple.NSServerNotificationCenter (5.0 - 5.0) <151748DA-BEAC-3E8C-B139-09256914F45E> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
    0x10728f000 -   
    0x107297fff  com.apple.SyncedDefaults (1.2 - 43.27) <BE895936-D6C0-3CC0-BDE4-FEDA10B9EABD> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
    0x10801f000 -   
    0x10801fff9 +cl_kernels (???) <D4802C72-610E-47D2-80F8-7FCF22A1C67E> cl_kernels
    0x108025000 -   
    0x108026ffb +cl_kernels (???) <18A4A0E0-502F-4C36-A7F5-39164E15DF25> cl_kernels
    0x108053000 -   
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    0x7fff8a451000 -
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