Mail font problems...

I've looked around the web and found people who have problems with fonts in Mail.app, but I can't seem to find the problem that I'm having.
The top of each e-mail (not sure if it's the actual header, but I'll call it the header to be clear) is really messed up, and the badges on the e-mail accounts are in the wrong font as well.
I've seen things about font managers causing this, but I've followed all the instructions that I've found before and it's still happening.
Just for more information, I'm using FontExplorer X to manage fonts.
Does anyone else have this problem? It's driving me crazy.
To see what I'm talking about, I've put a screen shot in my dropbox:
http://dl.dropbox.com/u/421186/osxmailproblem.png

These forums move very quickly, and they seem mostly populated by sysadmins who have the occasional few minutes of downtime during the day where they pop in to see what sort of problems seem to be happening to other people, and if there is a question that they can answer. In the 10 minutes or so that your question stays on the first page, it may or may not be seen by someone who knows the answer.
1) Don't ask a question without using the search box to search the forums to see if it's been asked and answered already. You are just wasting people's time, and also pushing other people's question off of the first page faster.
2) Be as specific as possible, and give specific details of your problem. But don't clutter up your question with lots of ranting about how and why it is important to have a solution, and how unhappy you are that apple has caused you trouble. I am quite willing to scroll through error logs, happy to read through a careful and detailed description of a problem, but if you are just going to stomp your little feet because we haven't dropped everything we are doing in our real jobs and come to play Twenty Questions with you, then I'm just going to hit the back button and go on to the next post.

Similar Messages

Question! Mac Mail font problem

Q. I'm getting small numbers instead of text when recieving mail. They also appear prefixing sender details. I have changed type style in preferences but doesn't help???

Try deleting the font 'Helvetica Fractions' and see if this sorts it for you. You will need to quit Mail and relaunch it after you delete the font.
Hopefully this is helpful or solved your problem. Consider rewarding some points!
Please see the "helpful" and "solved" button's on top off this message.

Safari and Mail fonts problem 10.4.2

So I cleaned my fonts up and left the core fonts in system>library>fonts as one is supposed to but now I get this [img src="http://www.markclay.net/Picture%201.png]. Mail also presents the same problem .
Firefox offers no such problem.
I've set the fonts on safari and mail to be one's I know are running but to no avail. Any clues?
Thanks
Marko

What the h was going on
there then?
Some non-Unicode fonts that users install are constructed in ways that make them incompatible with OS X Cocoa apps, because they will replace the real fonts and generate gibberish. Helvetica Fractions and Times Phonetic are the two most common.

Outlook/iPhne mail font problem.

Hi.,
I have seen unusal problem about font which sent from iPhone.
As you can see the difference of font between two capture images below
both are sent from different iPhone 6 but I don't understand where the difference of font comes from?
Is there any know hot to fix it?
This topic first appeared in the Spiceworks Community

"Or are you saying that even when you do use the font
panel to style your outgoings, they are not received
correctly? "
Yes this is what is happening, I choose Arial 10pt
and the recipient receives it in Times New Roman at
7pt and the signature panel has huge amount of
spacing, that it looks ridiculous!
A rich text message always has both plain text (no font or size indicated) and rich text copies included. It may be that Outlook is only reading the plain text version. In any case if you do View > Message > Raw Source on the Sent copy of one of your messages, you can verify exactly what the html is telling the receiver he should use for font and size.
however he then said that, that
is incorrect and actually applies to both incoming
and outgoing!
I think he misspoke perhaps. You can check this for yourself. Set the preferences any way you like, then send a message to yourself. Do View > Message > Raw Source on the copy in the Sent folder or what you receive, and I don't think you will find any indication of the font or the size. Make the settings using the Font Panel and do the same thing and you should see the html codes which tell the receiver what font and size to use.

Mail and font problems

I seem to be having major issues with fonts in Mail.
I have been using Entourage but would like to migrate over to Mail now that it provides Exchange support. I use my Macs working remotely and plugging into my companys Exchange server.
- I have set up my font in preferences, 11pts in Trebeuchet
- set up signature to be same size
All looks fine when I type and send.
When I receive a reply from my recipient (invariably on Outlook) the fonts have changed size, most especially my signature, increasing to anything from 14pts to 18pts.
My concern is that if this is how my client receives my email, or sees it like this in subsequent reply-to it looks awful and unprofessional, (esp as I work for a technology company).
Consequently I have had to go back to Entourage.
I have tried using a Terminal script to set Mails font size but this has not made any difference.
Any help would be much appreciated.
Thank you

I am having the same problem, and it is even more bizarre in that not only are the fonts not rendering properly for the recipient, but they are all over the place, with different sizes throughout the email and the signature. It's so bad that my emails look like those threatening letters made out text cut out of newspapers and pasted on the page!!
I have tried:
1 Creating a signature in the correct fonts and pasting a full point (period) at the beginning, then with each new email, starting to type after the full point. This worked prior to my upgrade to Snow Leopard.
2 Creating new stationery (given as a workaround in this thread) that didn't work at all.
The point is Apple, WE SHOULDN'T HAVE TO BE ASKING FOR A WORKAROUND!!! This should have been sorted out by now. If other mail clients can make it work, why can't Apple??
It astounds me that Apple think this is OK. This is a recurring issue that many, many people have complained about. It's not even as if I'm using a problematic font, good old Verdana (which works fine in every other email client other than MacMail). I tried Postbox for a while and it worked beautifully... but I need to use Macmail because of my Daylite database.
Otherwise I would dump MacMail. And this is from one of Apple's biggest fans (my first Mac was a 2ci!).
Really fed up and unhappy with Apple.

Mail Font formatting of headers goes crazy, Solution?

Shame on me for messing with fonts, but here we go.
After possibly deleting a "standard" font while installing new fonts, most of my Apple-made apps changed fonts. While most are back to normal, Mail is not.
Screenshot:
Here's what I've tried:
- Wiping all user fonts, and replacing both system font folders with known good copies.
- Disabled all plugins and bundles.
- On the same computer, swtiched to a "test" account which is a completely defaulted new user account and was created before this problem. Mail worked fine with new account and imported com.apple.mail.
- Changing Mail font settings in Preferences; this problem is not an option to fix.
- Replaced Mail itself with a copy from another Mac.
- Trashed com.apple.mail (after backing it up)
- Ported com.apple.mail to another Mac with Mail and worked fine.
So my guess is its an issue at the user level. How do you reset the program's fonts, other than the ones in Preferences? What about layout? What hidden folder did I miss?
Thanks!
Powerbook G4 Mac OS X (10.4.10)
Powerbook G4/Macbook Pro Mac OS X (10.4.10)
Powerbook G4/Macbook Pro Mac OS X (10.4.10)

The affected font is probably Helvetica. Take a look at the following article:
Font Management in Mac OS X Tiger and Panther
Make sure first that the required fonts are installed in the right places and enabled in Font Book. You may also use Font Book to validate fonts and resolve duplicates. Also, get rid of Helvetica Fractions and Times Phonetic if you have any of those fonts installed.
A simple troubleshooting procedure for this kind of problems is to start up in Safe Mode — see Undoing Font Book.

Please explain the font problem

It appears there is still some font problems I do not know the extent of the inpact on my computer but there are problems it would help if I was given appropriate fixes for the problem. This is the second e-mail I have written for some reason a strange file popped up that was previously in word. I did not know that without a converter that was possible. Please advise. Since my comcast e-mail is not working I will check back. Mary Nelson [email protected]

Iam retrieving DATE variablefrom Database to servlet
as
String sardate=rs.getString(1);
My output is
Sardate : 2005-03-31 00:00:00.0
i no need to display timers....so help me to retrieve
only date....
thank u
String dateOnly = sardate.substring(0,10);

Default Mail Font ignored when using "Mail this webpage" in Safari

This is not really a problem but more of a puzzling irritant. I often use the "Mail this webpage" option in Safari (the small envelope icon in the tool bar) which opens a draft email with the then-current webpage's URL already embedded in the text area. Prior to Mavericks when using this option the draft note triggered by Safari reverted to my default Mail font already selected via Mail's preferences pane. Just as I would want it. Ever since Mavericks though, when I click the envelope icon it brings up the draft email with the URL as before, but the text font for that note defaults to Times, not my previously-selected default Mail font (Lucinde Grande just for clarity). So to stay consistent with my other email styling I have to manually click the draft email's Format button, select Lucinde Grande, and then begin typing. I can find no place in either Safari's or Mail's preferences or options where I can change the default "send an email triggered in Safari" font. Emails originated in Mail properly use the default Lucinde Grande font.
Once I go through the above and send the note, if I later repeat the same "mail via Safari" acion, the new note is again defulting to Times and I have to go through all of the above again.
A companion oddity is that when I go through this and click the Format button once, nothing happens. I click it a second time and then the font selection options are presented. This happens consistently on 3 separate installs of Mavericks in our house (two iMacs and a MBP), and it has been this way from OS 10.9.0 through the updates to the current 10.9.2. Any ideas, or anyone else experiencing this? Thanks.

This is very annoying behavior.
I have a sudo work-around, although it's really just a different set of steps. If you use the new Share button (square with arrow icon) than the resulting email consists of a url at the top and text from the page below that. The first line of the email (empty) and the url are in the default mail font. Now just delete the text that was added from the page.
I use this method because it seems like if I do it the other way the new message will sometimes go back to Times when I hit Return a couple times.

Maverick Mail Printing Problem: prints email header on separate page from body of email. Why?!

Maverick Mail Printing Problem: prints email header on separate page from body of email. Why?!

For what it's worth, I can report exactly the same problem. I just recently converted from Outlook for Mac 2011 to Mail. I did the conversion while running Yosemite. I like pretty much everything about Mail EXCEPT that it take 2 pages to print a 1 page email!! The header appears on the top of p.1, followed by a blank space. The message begins at the top of p.2.
If you scale it down, you can get the message to begin to appear on the bottom of p.1, but clearly, Mail is inserting BIG SPACE between the header and the message. Changing the display fonts for Mail had no apparent effect (except that the font DID change, of course)....still a BIG SPACE between the header and the message.
Coming to Mail for the first time, I would have assumed that this was just a quirk of Mail, but am I understanding that some of you Mail users out there USED TO NOT have this problem?? I think it's pretty clear that it's Mail that's causing the problem, not the message, because I went over to my old Outlook and printed the same couple of messages with no such space between the header and the message. So Mail is inserting a space into the print formatted email message that is NOT there in Outlook's print formatted same message.
Be really nice to get rid of this problem, but my Apple Care free support has expired. Not sure I want to pay for something that's generic to Mail!! Anyone else made any progress on this?

When composing Yahoo e-mail, fonts get bigger and bigger

Have tried re-setting zoom. Have checked to make sure font sizes are correct in e-mail font menu.
This issue only occurs when using Yahoo for Firefox. E-mail composing fonts are fine when using IE.
Currently in Firefox version 30. Problem started with version 29. Thanks.

Thanks. The font keeps getting larger only when composing e-mail from scratch. All pasting add ons are fine. No signatures are used.
As soon as you you use the enter key to space down the page, each row gets larger font size. Even the cursor gets larger as you go down the page.

Arial Font problems in old pdfs! {Pics inside}

Hello all.
Here is the problem as best I can explain it!
I have pdf files that were origanally created on a Mac (I am using Win 7) using Arial Narrow font family. I read all the issues posted
on the Arial Narrow font problems but none have solved the problem. Below are screen shots of what I think might be the cause.
When I look at the properties in Acrobat for the pdf in question here is what fonts show up.
The only font that displays correctly is Arial-Black true type font. The Type1 ArialNarrow displays
as shown in the picture below. One other thing to note: Notice how ArialNarrow is all one word?
Is that maybe why Illustrator is having a problem with it? I have tried to find it with no luck.
When opened in Illustrator CS2 this is what is displayed.
The fonts are in my fonts directory both in Windows and Illustrator. I even loaded the older 2.35
version that is mentioned all over the net.
The problem is that I have hunderds of these documents some with over 200 pages each. I have messed
with this for several days now and am at a loss as to what to do next.
Any and all help would be greatly appreciated! ! !
Mark

Substituting fonts in Illustrator using Type>Find font is not going to work.
If you look at the screenshots you'll see the fonts are CID fonts with custom encoding. The fonts on Marks Computer probably have ANSI encoding (i.e. standard western character set) and the character maps will not match. As a result you will not get legible text but just squares or other things (diamonds, dots etc.)
Mark sent me a file to look at and below is what I wrote in a direct e-mail to him.
<quote>
The problem is that the PDF was made directly from InDesign, which converts the fonts to CID fonts (normally used for Asian fonts like Chinese, Japanese and Korean) and in doing so it created a character map (encoding) that is not compatible with our regular fonts which use the Western Character set (ANSI encoding). Which explains why replacing the embedded font with one on your system doesn't work.
There is some info on the Adobe website at the following links:
http://kb2.adobe.com/cps/329/329611.html
http://indesignsecrets.com/cid-identity-h-fonts-are-back.php
http://forums.adobe.com/thread/324995
<end quote>
The CID charachter problem also exists in Acrobat 7 and 8, but got solved in Acrobat 9.
The only thing that worked to get a PDF with readable and editable text was to use an OCR program (Abby FineReader in my case, but Omnipage can do the same) to process the PDF and in doing so the embedded fonts were basically OCR'ed using system fonts and then saving it again as a PDF had basically the same effect as replacing the embedded fonts by system fonts. After that opening the PDF in Illustrator gave normal text and the file could be edited. Though Serif DrawPlus did a better job in opening the PDF as an editable file.
In this case the OCR route is an option because the PDF file contained a table. If it had been a drawing the OCR option might be less useful depending on how the OCR software would handle the drawing part, unless getting the text out of the PDF and reinsert it into the drawing would be sufficient.
Maybe the above info is of some use for those who are dealing with the same problem.

Pages 08 fonts- problems with Arial, Times New Roman - how do I repair them?

Pages 08 fonts- problems with Arial, Times New Roman - how do I repair them?
Using 10.6.8 on MacBook Pro
Mikeaaa

I am running Snow Leopard. Transferring the same texts to TextEdit has no problems, so this is a Pages problem, I think. Corruption of Times New Roman and Arial fonts, I suspect, but where? and what do I do about it? I just need to be pointed to a source of advice, I think.
Thanks
Mikeaaa

Glitches in address fill-ins with nicknames; default font problem; plus other glitches in Thunderbird 31.3.0 and 31.4.0; can I roll back to an earlier version?

I am unhappy with the recent upgrade to Thunderbird 31.3.0 and now 31.4.0. My bottom line question is whether I can roll back to the previous version, which was working well for me.
The problems I have encountered include:
1. I used to be able to enter a single letter in many cases in the address field, and the autocomplete would fill in the entry that I always use with that single letter. That function has been lost, as has auto fill-in based on the nicknames I have entered in my Address Book. I see there is another thread on this problem (https://support.mozilla.org/en-US/questions/1036962), but no satisfactory answer so far. Entering a single letter now pulls up completely unrelated address entries that may not even have that letter as part of the name, address or nickname for that unrelated address. I have created new nicknames to try to adapt to this problem, but even these new nicknames no longer work with the 31.4.0 upgrade yesterday, forcing me to create yet more complex and hard-to-remember nicknames to pull up my frequent addressees. This is all very frustrating to me, as I depend on speed and ease when creating messages.
2. Also, I used to be able to enter a single letter in the address field and then use the mouse to click on the "To:" symbol to the left of the next address line to change the next entry to "Cc:"; doing so would then cause the complete address to fill in in the "To:" address field, and make the next field ready for an entry. That no longer works. If I use that technique, the shortcut that I entered in the first field gets included along with the address (if I'm lucky enough to have the address itself selected now, given the problems I've mentioned above). I now have to press "Enter" in order to get the address in the first field to "take" correctly, and then have to click on the "To:" symbol for the next line as a separate action. Just another inconvenience with the new version.
3. While still on the subject of addresses, personally I see no reason why the address and subject fields should now be colored blue by default rather than appearing as blank, white fields. I far prefer the old look. And I suspect that changing from the blue color to a nice, clean, white field takes time and computer resources that slow things down.
4. The default font (Times in my case) no longer "takes" when replying to or forwarding messages. I've checked Tools/Options/Composition, and Times is still shown as my default font. However, when I start to type (in a reply with the original message quoted or in a forwarded message), the result is "Variable Width". In order to get Times, I need to highlight the block of text after typing, including the lead-in to the quoted message or the header of the forwarded message, and select "Times" when "(mixed)" shows up. This is a big pain; I often forget to do so and end up having to edit the Unsent Message (which I check before sending) as New and correct the font.
5. A minor problem: I rely on the reminder to attach a message which shows up when an "attachment-related" word is entered in the body of the message. It has been a wonderful feature of Thunderbird that has prevented me on many occasions from sending off messages without the attachments. However, in the new versions, even if I have indeed added the attachment, a pop-up comes up on sending the message saying there has been no attachment and asking if I want to add one. It's easy enough to just click "No", but it's yet one more unnecessary and distracting step that this new version is requiring of the user.
I'm really sad to see these various changes/glitches. I love Thunderbird and it bothers me deeply to find myself mired in so many new problems that slow down my work. I would be grateful for any suggestions and advice, and, particularly, for any information as whether I can roll back to the version prior to 31.3.0 that was working well for me.

Thank you, Zenos. I tried rolling back to v31.2.0, since I had not encountered problems prior to December. However, that didn't help. So I followed your valuable suggestion to revert to v24.6; that seems to have done the trick.
I would like to mark this problem as "Solved" -- the rollback seems to have worked. However, since my original post was a complex mix of things, before I do that, should I post the individual problem sets that I had noted (address fields/nicknames problems -- numbers 1-3; default font problem -- number 4; attachment reminder problem -- number 5) as separate issues which have not been solved?
Do you know if these various issues are being worked on? I'm glad to have the temporary fix of rolling back to an earlier version, but I'd like to get back on the current update schedule at some point if and when these problems have been corrected.
Thank you again!

10.6.8 combo & 10.6.7 pdf fonts problem

Does the 10.6.8 update combo correct the pdf fonts problem that was inherent to 10.6.7? After a couple days of stress I had to do the lengthy 10.6.7 uninstall process in order to refine my doctoral dissertation. This has made me gun-shy & fearful of updates. Is it safe to update now?

The combo should fix your problem. As always have a back-up in case you have to revert.
The Font update came out to fix the problem in 10.6.7
http://support.apple.com/kb/DL1377
It should be rolled into the Combo-Update:
http://support.apple.com/kb/DL1399

HT1338 Font Problems with Snow Leopard

I'm having font problems after updating to Snow Leopard. It seems to have problems with spacing the fonts properly and reading some fonts properly in Page and Keynote. Any suggestions of how to fix it?

Dear Kurt,
in bigger companies thinks come slow :-) Actually we are switching from 10.4.11 with Quark 6.52 and FontReserve to 10.6.8 with Adobe CS5 and FontBook.
And as you may guess we're running directly into the HelveticaNeue problem.
We cleaned up the system fonts so that only the absolutly needed are in /Sys/Lib/Fonts/ and all other fonts (from MacOS and our own) are in /Lib/Fonts/ where they are in folders for better handling.
The number of additional fonts were radically stripped down to the REALLY needed (about 70 fonts with their families).
We removed the protected fonts and replaced Helvetica, HelveticaNeue, Times, Symbol and ZapfDingbats with PS Type1 fonts.
Our goal was to have no font conflicts to keep our users save. In addition we put fonts in predefinded collections to switch them on/off with an AppleScript that picks the collection name.
And from here it went fancy: The Apple apps are working fine but external app like Adobe CS5 and MS Office only see the fonts in /Sys/Lib/Fonts/.
When we put the HelveticaNeue.dfont back (no matter if it's in the system or at ~/Lib/Fonts/) the other apps also get all installed fonts. We found out that this works even if the HelveticaNeue.dfont is deactivated.
Unfortunately this brings up two problems:
The HelveticaNeue.dfont can't be put to a font collection without taking the corresponding font from the Type1 font with it, so it's more difficult to handle with the AppleScript (we have to pick the exact single name).
The second is that if something goes wrong and all fonts are switched to active we have a font conflict and the possibility that the dfont is used in documents.
I think I have read all (ok, many :-) of your posts about the Helvetica problem in 10.6 as well as your really great document about font handling in OS X.
But I wasn't able to get it to work.
Do you have the one big hint for me???
Thanks and best regards... Udo

Mail font problems...

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