MAIL give multiple alerts for VIP messages.

I have tagged a few VIPs in Mail and have set up to only get alerts when I get an email from a VIP.  Unfortunately, every email results in 2-4 multiple alerts showing up at once.   Any ideas?

Hi Gaurav,
You can personalize the way in which you receive alerts.
Simply choose Personalization to make individual settings for your alert inbox. You can determine a substitute who will then receive the alerts. In addition, you can choose whether alerts are sent to you time-independently or time-dependently. The default setting is that alerts are sent time-independently to your alert inbox and via e-mail when they occur. You can additionally select the communication methods FAX and SMS for time-independent alert notification.
If you want to receive alerts only on certain days for a certain time, simply select the option for time-dependent sending of alerts and choose Create to create a new table entry. You can then choose the corresponding factory calendar, the time interval, and communication channel. Alerts that arise during this time frame will be sent in any case to your alert inbox. If you have also selected other communication channels, the alerts are additionally sent to you using these other channels. 
This above text is from SAP help, do you think by changing anything in personnalisation i can stop multiple alerts. I have some issue with Personalisation link so was wondering would be worth to get tht personalisation issue resolved.
Regards
Ria

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    This above text is from SAP help, do you think by changing anything in personnalisation i can stop multiple alerts. I have some issue with Personalisation link so was wondering would be worth to get tht personalisation issue resolved.
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