Mail losing account info between shutdown/restart

keeps asking to put info on keychain.
misplacing incoming mail.
Modem working fine on Safari and Netscape.
If I have a virus or corruption, how can I flush and restore?
I already had a copy of my 10.2.8 OS update and ran that but no help.

Only old copy of Disk First Aid. Will try to get fresh copy online (?)
Not available online and what does old copy of Disk First Aid mean?
Your OS detail provided indicates you are running 10.2.x which is code named Jaguar.
Assuming 10.2.x was pre-installed on your Mac along with the corresponding install package that shipped with your Mac when new, where is your 10.2.x install package which you need to boot this computer from in order to run Disk First Aid repair on your boot volume?
Reran OSX 10.2.8 copy to reset priviledges. (took 20 minutes or so.)
Found discrepancies but repair didn't solve issues.
Reran OS X 10.2.8 copy of what to reset disk permissions? Is this the 10.2.x install package that shipped with your Mac when new and if not, a 10.2.x retail install package that you used to upgrade this Mac to 10.2?
Either way, this is the install package that you can and need to use to run Disk First Aid repair on your boot volume. Inset the install disc and select restart via the Finder to restart the computer. At the startup chime, press and hold the "C" key until the computer boots from the install disc.
Navigate to Disk Utility via the Installer menu bar. Select Macintosh HD in the drives and volumes window and under the First Aid tab, select Repair Disk. If any problems are reported and successfully repaired, run repair again until no problems are reported.
If there is a problem reported that cannot successfully repaired after running Repair Disk several times, the problem is substantial and you have two options if so.
Purchase and use a more substantial disk repair utility such as Disk Warrior (with no guarantees but DW has been known to work miracles) or backup all data and reformat your hard drive (which completely erases the hard drive) choosing HFS+ with Journaling enabled before performing an Erase & Install which can be done with Disk Utility when booted from your 10.2.x install package.
21G hard drive with 19.14 used.
This is not adequate free hard drive space required for OS X to function properly which is likely the cause of your problems.
Not having adequate free hard drive space can cause the loss and/or corruption of application and system preference files, data corruption and in data loss.
You need to free up some hard drive space with a preference being having no less than 5GB free at all times.
http://www.thexlab.com/faqs/lackofram.html

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Mac Mail losing account info

Hi,
Every once in a while, and I don't know why, MacMail just loses my account info.
For example, everything was perfect (even this morning) until I came back from lunch today. I opened up Mail and just got the spinning wheel next to my account name and then the circle with the triangle & exclamation point inside. Doesn't show any errors at all. Just no incoming email. This account is for an account on my web host, not gmail or yahoo mail or other webmail thing.
Also, for another account I also get the spinning wheel and then I get a message that says "The POP server "pop.sbcglobal.net" rejected the password...." This also used to work fine and I don't know why it would suddenly lose the account info.
The first problem is more of an issue for me because I don't get any message that tells me what's wrong.
Any help is appreciate.
Rob

MacMail just loses my account info.
Mail is not losing your account info; it's just unable to establish a connection to the mail server for some reason. Happens all the time, around the world, so it's nothing to worry about. It should correct itself on the next attempt.

Mail erases account info and now requires a new port number to send mail

well like the topic said, my mail tends to erase all my account info, and when I re-enter it it says I cannot send or receive mail.
I somehow now got it so I can GET mail but it still won't let me send mail citing that the port number is wrong and now asks for an IMAP path prefix... sheesh...
any suggestions?
thanks!

OK...OK I think I fixed it... sorry for the crazed post
i was trying to change the port in the wrong window... i did the old 'change to port 587 trick' ...whew
but this does happen a lot... any reason why?
or is mail just buggy??

Sync keeps losing account info/connection:

I started sync in ffv7. It lost all settings (ID, password, & key) in move to v8. But still loses without further upgrade after re-instating sync. How can I fix?
Also, if all sync account info is lost on main PC, what's the procedure to re-instate?

Hi,
As Richard mentions, you may want to review your Privacy settings: [[Options window - Privacy panel]]
Almost every case similar to yours is because of a too aggressive Privacy setting where you reset your passwords at the end of each session. You can use Custom settings and make sure that your passwords are saved. After all, if you want to sync them, you want to store them.

I just lost all of my Mail, and Account Info ?!

In Mail preferences, I'm running 10.8.2 and Mail 6.2, I've lost all of my earthlink.net account information and it's been replaced with MobileMe info ?!?!?!
My life is in my Mail program ... what's happened ?!
I had hit Rebuild Mailbox for my InBox ... addresses were loading super slow, ie. I was getting the ring of death when asking Mail to finish email addresses ... and then something happened. Something like this has happened in the past. I just quit Mail, reopen it, and everything goes back to "normal."
My old emails don't seem to be in Time Machine, even if I go back to before this incident earlier today.
I've had my earthink account infor in Mail Preferences for so long I have know idea what info I need to get it back on track.
Thanks ....

Quit Mail. In the Finder, hold down the option key and select
Go ▹ Library
from the menu bar. Restore the following items from the most recent snapshot taken before the data loss:
Containers/com.apple.mail
Mail
Relaunch Mail and test.
Note that if you have an IMAP account, messages may not be stored on your computer at all. They may only be on the server.

Losing Calendar info between syncs

I use the Palm Z22. I am on Windows Vista OS. I sync regularly and save on my PC regularly. Periodically, after rebooting, when I open Palm, almost all (but not all, and I haven't figured out the pattern) of my dated/timed events are missing. I try to use the "revert," but it does not change anything on the calendar. I have to sync again, and all that is on my Handheld transfers to the PC, FORTUNATELY! Does anyone have an idea as to what is happening? Thanks, in advance for your assistance.
Post relates to: Palm Z22

Greetings! I've had similar losses on my Tungston. During a hotsync I lost all calendar ino on my desktop, but not on my Palm. Only the desktop calendar was affected. All phone directory, pictures, tasks remain unaffected. How can I hotsync and ensure the palm calendar information will be transferred to the desktop, and not vice-versa?
Steve

Mail's "Messages on Server" in "Account Info" not working

Since upgrading to Maverick, it has become extremely tedious to manage my Pop server accounts via Mail's Account Info, Messages on Server function. In the first place, none of the sorting tabs work--the messages are sorted by size only and will not re-sort in any other way.
Secondly, and more frustratingly, it takes an interminable amount of time to delete messages from the server via the Messages on Server window--more than a full minute in most instances.
This is a real nuisance in that my practice is to view what is on the server before downloading email, deleting any that are spam or otherwise not needing to be downloaded. The practice allows me to leave email on the server until I have downloaded it on both (or either) of two machines that I use to access my email accounts--of which I have four to check.
For the record, I am running OS X 10.9.1 and Mail 7.1 (1827).
Is anyone at Apple aware of these issues? And if so, is anything being done? Is there anything that I can do to address this?
Thank you.
Onfoot

I assume you are talking about your gmail account. If you choose to store the messages on the server, you will be able to access them from the gmail website from any computer. If you leave it unchecked, you won't. If you have set up your Mac Mail application with your gmail account, your MobileMe will automatically sync your computer with the online MobileMe website whether you store the emails on the gmail server or not. So what it comes down to is that if you choose to keep your messages on the gmail server, you will be able to access them from two places online - MobileMe and the Gmail website.
Hope this helps,
Chris

Emailing from iPhoto using Mail & .Mac account in a foreign country

Hi all.
I love the OSX integration of being able to just select some photos in
iPhoto and click the email button. Opens up Mail program and sends away.
It makes it very easy and simple for someone like my girlfriend who would rather not think about where things are stored and how to attach them.
I even made her get a .Mac account to simply things even more!
Great.... but......
Off she goes with the iBook to Thailand to do her wholesale shopping.
With a new digital camera, iBook, .Mac account and iLife 6 all packed too.
(plus a quick lesson in using iWeb to get photos to a web page).
So now she takes some photos, loads them into iPhoto, edits, crops,
makes them look pretty. All in the comfort of her own room. Then off
to the Internet Cafe she goes, pays for a wireless hookup (the iBooks got airport). Goes to iPhoto, selects the photos, clicks email. Mail opens and a
new message with the photos already attached opens. After typing a message and sending the message......an error gets returned saying unable to send message do to SMTP outgoing server.
Having ran into this issue at home already, I followed instructions I found on the apple site regarding changing the mail setting account info SMTP server port number. Well that worked for home and after trying to get her to change it via the numerous numbers suggested from the Support pages on apple. Could not get her to be able to send an email (even when selecting .mac as the selected outgoing mail server).
Any suggestions on how to get this to work.
I just went into the new web .Mac mail and while you can attach files.
There is no way to use the iPhoto program to do this or to just be able to drag and drop from iPhoto to .Mac webmail.
Trying to show her the pathway to find her photos in the Pictures folder is not really an option.
thanks
Kerry

Hi Kerry
Some ISPs don't allow one to send email via another connection to prevent spammers using their servers for relaying junk.
I suggest that she use the webmail function of .Mac.
She could export the files to desktop, making sure that she adjusts the file size in the dialogue box so that the files are not too large, and then add to the email via the normal webmail interface.
Adam

Mail 7.0 - "Get Account Info" listing - a bug?

I very frequently use the "Get Account Info" listing (via the 'gearwheel' at the bottom of the Maibox list) to remove unnecessary mail from the server to save downloading it yet again to my wife's little G4 iBook. However, with Mavericks they seem to have messed up the window as the listing now has no order and I'm unable to set it to any order - I prefer date - although it sometimes lists as size in descending order. A bug?

No luck, unfortunetly. I've even restarted the whole computer. They are usually still there, and sometimes, even older messages that I deleted from the drafts folder a long time ago, reappear as well. I've also deleted the account from Mail and set it up from scratch several times hoping that would work, but it failed as well.

I have a 5 yr. old iPhone 3GS, I can't back it up to my laptop, it's not working, but wondered if i can back it up to her laptop, if I create a new user account name, w/out losing her info?

My 5+ yr. old iPhone 3GS is on it's last legs. I desperatly need to "back it up" ASAP, so I can buy a new iPhone, and I really need to be able to transfer my 5 years worth of info to a new iPhone, (a 4S). The computer I used to back my iPhone on when I first got it no longer works, so I was wondering about being able to back my iPhone up to my daughters laptop, but she also has an iPhone 3GS, that's already backed up to her laptop. I know you couldnt back up two iPhones up to one computer, (at least that's what I was told, years ago), but I was recently told by an "Apple" rep that I could "probably" back my iPhone up to her computer without losing anyone's info, if I created a "Secondary User Name Account" on her computer. I'm not comfortble doing this unless I'm reassured more than being told that it's "probably" safe.
Does anyone know what options I have, and if this idea would result in one or both of us losing our info, if we tried to store two iPhones "back up info" on one laptop?
My phone's barely working at all, but I can still access my info, (for now, at least). I really need to do something now.
Could anyone who knows how this works please give me some info?
Thanks in advance.

First, you don't have a 5+ year old 3GS. The 3GS has only been around for under 4 years. In fact, 5 years ago there were NO iPhones; the original iPhone (2 generations before the 3GS) came out on June 29, 2007 - not quite 5 years ago. The 3GS was released June 19, 2009.
That aside, you can sync multiple phones to one computer - see http://support.apple.com/kb/HT1495. boogeyman is wrong. It is 100% safe to create an additional user name on her computer, log in with that name, and back up the phone. See this for details on what you want to do: http://support.apple.com/kb/HT2109

I had a MobileMe account before... after upgrading to iOS 5, should I keep my account info under iCloud (settings) AND under mail, contacts and calendars (in Settings as well) or only keep the info under the new iCloud setting section?

I had a MobileMe account before... after upgrading to iOS 5, should I keep my account info under iCloud (settings) AND under mail, contacts and calendars (in Settings as well) or only keep the info under the new iCloud setting section?

That's not the correct port. It should be 993 for incoming.
If you signed into iCloud from the System Preferences, it should automatically create the iCloud account for you in Mail. Sounds like it is an account you already had set up for MMe in Mail.
Open Mail preferences, open the Accounts tab, disable that account in the advanced pane.
Open Sys Prefs, open the iCloud tab, and sign out of iCloud. Then sign back in and see if a new iCloud account is automatically created.

I setup my iCloud account on my iPhone 5 with the wrong e mail address, and I don't remmber the password, I reset my tel and erase all the information on my iPhone in order to try to set up a new iCloud account but when I restart I have a problem aga

I setup my iCloud account on my iPhone 5 with the wrong e mail address, and I don't remmber the password, I reset my tel and erase all the information on my iPhone in order to try to set up a new iCloud account but when I restart I have a problem agaIn , they ask me to put again the old iCloud user account and password, what I can do in order to start the phone when I don't have the correct e mail and I don't remmber the passcode.?

I have the same problem as the emails go to my iCloud account that I cannot access!!! I cannot answer the security questions as someone else must have set up my iCloud account. Nothing seems to work. It would be great if someone has some ideas as what can be done to recover the situation?

HT1277 How do I make Mail remove junk/deleted messages from the server? The only option tht works for me now is the "Remove from server" button at Account Info Messages on server.

How do I make Mail remove junk/deleted messages from the server? The only option tht works for me now is the "Remove from server" button at Account Info > Messages on server. What am I doing wrong?

Mail > Preferences… > Accounts > Advanced > Remove copy from server after retrieving a message

HT1430 My email isnt working after updating iOS 6 I get a message - mail server not responding. Verify that you have entered correct account info in settings.- which I have Can anyone help me fix this?

I recently updated both my iPhone and iPad to ios6 but since doing this I can no longer send or receive e-mails. I get the following message:-
the mail server is not responding , verify that you have entered the correct account info in Mail setting -
does anyone have any tips to correct this?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this: Delete the account in Mail and then set it up again.
 Cheers, Tom

TS3899 Cannot Get Mail The mail server is not responding. Verify that you have entered the correct account info in mail settings. What can I do?

When I try to access Mail I get the following message "Cannot Get Mail. The mail server is not responding. Verify that you have entered the correct account info in Mail Settings". I have entered the correct account details and even deleted them and re-entered them but to no avail, Help.

Try deleting the email account and readding it in the "other" tab instead of Yahoo/gmail, etc

Mail losing account info between shutdown/restart

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