Mail triggering using actions

Hi Gurus,
Using actions I am sending the sales order conformation mail to the customer, it is working properly, but it is going to the Junk box of the customer mail but I want to send it to the inbox of the customer because the customer will delete all the junk mails without seeing the mails.
Can anybody suggest how to solve the problem?

Hi Devi,
The problem bcos of customer:
ask him to create separate folders and filter based on firstname, companyname etc...,
thanks and regards
sk

Similar Messages

Issue while mail triggering using function module SO_NEW_DOCUMENT_SEND_API1

Hi all,
I have requirement to send mails from BADI.For that i used following function modules-SO_NEW_DOCUMENT_SEND_API1
and
SO_NEW_DOCUMENT_ATT_SEND_API1,
Both of these two function module requires to use COMMIT WORK statement.
But if we use COMMIT WORK statement in BADI a run time error is occuring as its not allowed in BADI.
Can anybody provide solution for this or provide another function module.
Thank you.

commit work not allowed in BADI.It gives runtime error
Information on commit work.
becos for commit work. sy-subrc will allways sets to zero.
you can better use commitwork and wait. it sets sy-subrc.
To avoid runtime error / dump you can check the sy-subrc value. if its not equal to zero. just
Roll back work.
Plz look at the piece of code below
commit work and wait.
if sy-subrc eq 0.
exit.
else.
rollback work.
wa_error-msg = "Failed to update the status in the database "
append wa_error to it_error.
exit.
endif.
Also check the badi signature. there you have a internal table to store the error messages.
if commit work fails then add the appropriate error message to the internal table .
Hope this gives you some idea on commit work.
But as everyone says, commit work is not required for that function module . i too agree with that.
if you try to update any database after you successfully send the file . then i think commit work statement is necessary for you.
Thanks,
Uma

Mail Forms through Action Profile

Hi Experts,
In one of the business requirement we need to trigger the Mail froms to users & customers with survery & questions attached to the mail form.
Can we trigger this Mail form using Action Profile? Or Is it only the smart forms that can be triggered using Action Profile?
If mail forms can also be triggered can you please explain what configurations need to be maintained?
Hoping to find a solution here.
Thank you in advance.
Rgds,
Sai Srinivas Ivaturi

Hi Sai
Typically a Mail Form can be triggered from an Action attached to a Business Transaction.
The Action Profile is configured with the Transaction Type standard maintenance via SPRO-IMG.
Action Profiles and Actions are configured under SPRO-IMG for CRM "Basic Functions-Actions".
You will need to create/adjust an Action Profile and an Action within this to meet your needs, then Define Conditions for the Action to be triggered.
Refer to SAP Help for more content on this, you can also refer to the Best Practice guides for SAP CRM as they step by step logic for setting up.
Regards
Arden

Triggering of mails for different actions

I have to trigger different mails for different actions. Eg: A2 - Confirmation Action and A3 - Promotion Action.
In dynamic action I have written:
0000                   06     4     P     T001P-MOLGA='40'
0000                   06     6     P     P0000-MASSN='A2'/X
0000                   06     7     P     P0000-MASSN='A3'
0000                   06     8     M     M0001
and in M0001 feature I have maintained :
    A Master Data and Time Data
        INFTY Infotype
            0000
                SUBTY Subtype
                    A3
                        IDTXT MAIL_FOR_I0002
                        RECV1 X
                        RECV2 X
                        RECV3 X
                        OUTBX X
                        NAME1 RCNEW
                    A2
                        IDTXT MAIL_FOR_I0006
                        RECV1 X
                        RECV2 X
                        RECV3 X
                        OUTBX X
                        NAME1 RCNEW
It doesnt work but if i maintain dynamic action as
0000                   06     4     P     T001P-MOLGA='40'
0000                   06     6     P     P0000-MASSN='A2'
0000                   06     8     M     M0001
and in M0001 feature I have maintained :
    A Master Data and Time Data
        INFTY Infotype
            0000
                        IDTXT MAIL_FOR_I0002
                        RECV1 X
                        RECV2 X
                        RECV3 X
                        OUTBX X
                        NAME1 RCNEW
the mails are getting triggered with no problem. Im not sure where i am goin wrong. Please help as I have send out different mails for different actions and i have 9 types of actions to take into account here.
Points wil be rewarded

Hi BI ,
Did you try the dynamic action by including '/X' and try to maintain
M0001 feature as u had maintained earlier.
A Master Data and Time Data
INFTY Infotype
0000
SUBTY Subtype
A3
IDTXT MAIL_FOR_I0002
RECV1 X
RECV2 X
RECV3 X
OUTBX X
NAME1 RCNEW
A2
IDTXT MAIL_FOR_I0006
RECV1 X
RECV2 X
RECV3 X
OUTBX X
NAME1 RCNEW

JTable: double clicking triggers some action

Hi there,
A double click on a row of a JTable makes usually the underlying cell editable. This is the default behaviour of a JTable.
In my application, the JTable only shows data, without giving users editing rights. Beside that, I'd like that a double click on a row, triggers other actions, like for example copying the selected row to the clipboard or sending it per mail....
How do I have to configure the JTable for these purposes? Do I have to override the default ListSelectionListener? Did anybody make experiences with that?
Thanks for your help,
Best regards,
edar

like for example copying the selected row to the clipboardCtrl-C is the default KeyStroke combination for this.
Beside that, I'd like that a double click on a row, triggers other actions...Then you need to add a MouseListener to the table. Then use:
rowAtPoint(...);
columnAtPoint(...);to determine which cell was clicked

Sending an email using action in complaint transaction

Hi,
I am using complaint transaction. I want to send an email to employee responsible. Initially I create and save the complaint transaction. After saving it, i open the transaction again and change the employee responsible at that time the email should go to new employee responsible.
Can you please the list of steps to be followed.
Thanks

Hi Vinay,
You can use action defintions to send emails to your employee responsible.
for that pls check action profile 'Order_Messages' and within this, action definition
'ORDER_CONFIRMATION'.
Check in there. Partner funtion is assigned to it, in second level customizing and smart form to be mailed in third level customizing.
Prerequisite: emails should be maintained in BP master.
For your requirement you can do following settings:
In second level customizing(i.e. selecting the action definition and double click on the same)
Enter the partner funtion of Emp. responsible. in 'Partner Determination for the Action' Details. and check 'Partner Dependent'.
Secondly, in details for 'Action Determination and Action Merging' in 'Action Merging' details select 'Max. 1 Unprocessed Action for Each Action Definition.
Save the settings.
Schedule the actions using action scheduling.
Best Regards,
Pratik Patel
<b>Reward with Points!</b>

How to use Action/Input maps

It seems to me that the move to sharing actions menus, buttons, and other components is a logical one, given that it is desirable to have all references to the action reflect its enabled state.
The question that arises is: which ActionMap object to use as the central store? Do you create your own and pass it on somewhere?
And, if you try to do anything with homegrown InputMaps then the components stop seeing the events. I wish there was a definitive YOU MUST DO IT THIS WAY tutorial.
Why is there no factory API that can create UI components pre-attached to actions and with accelerators or mnemonics already set? Then we would not need to write half the code we do now. My solution:
public class ComponentFactory {
   ActionMap myMap;
   public ComponentFactory(ActionMap map) {
      myMap = map;
   public JButton createButton(String actioncommand) {
       Action a = myMap.get(actioncommand)
       if(a==null)
          return null;
       return new JButton(a);
   public JMenuItem createMenuItem(String actioncommand) {
    // etc...
   public void setAction(Action a) {
       myMap.put(a.getValue(ACTION_COMMAND_KEY),a);
   public void setEnabled(String actioncommand, boolean state) {
       Action a = myMap.get(actioncommand);
       if(a!=null)
           a.setEnabled(state);
}Is there any concensus as to the best way to handle ActionMaps/InputMaps?

Hugh,
>
The tutorial is a touch short on this subject, whilst
it is good on how to create and use actions with
toolbars and the like, the section on InputMaps and
ActionMaps is far too brief to get the wider picture.
The API docs on the same is about one paragraph's
worth.okay, I just checked the tutorial - it's a bit short on the inputMap/actionMap indeed.
>
You are mixing up two different issues:
a) customize a button with an action
b) bind a keyStroke to an action for an arbitrary
jComponent
a) has nothing to do with b)If b) has nothing to do with a) why have MNEMONIC_KEY
and ACCELERATOR_KEY on the action?Hmm... where do you see a contradiction to my statement? Those keys are part of a) as they are used for customization of the AbstractButtons: the button's mnenmonic/accelerator properties are set to the corresponding values of the action. This propertyChange triggers an update of the keyBinding to the button's "pressed"/"doClick" actions as registered in the actionMap. They are never used (at least not internally by Swing) for b)
Historically the action is older than the inputMap/actionMap: basically it's an ActionListener (which is more or less a command pattern) plus some (view) state. This "plus" was designed right in the beginning of Swing for a) to enable state sharing between different "buttons" but not really integrated until version 1.4. parallel to that the need for a general mechanism of binding between keyStrokes and "commands" became obvious and inputMap/actionMap were introduced in 1.3. The only action state that's needed for this mechanism to work is the enabled property. All values are ignored - so currently they somehow appear to be overloaded in the context of the inputMap/actionMap. Personally I think they are very powerful because of this extra flexibility.
>
There is still not a single diagram; and I maintain
that it is less than useful to beginners who are not
familiar with the terminology used. Well, IMO diagrams are not everything - I still think it much easier to understand than the dnd spec or the focus spec f.i.
>
you are free to use whatever object you want as akey
- write a utility method to use the name, if feellike
doeing so. There is nothing in the framework that
would single out the name as "the" key to use, The keybindings document specifically states:
"New actions can be added to a component equally
easily."
"The conventional key for an action is it's
name." If there is a conventional way then it
should be encouraged with an appropriate API. I get your point. And I definitely agree on following a convention if there is one. Except when the convention is quite immature (to formulate mildly) - and not even followed by Swing internally: most of the default actions registered in the actionMap don't even have a name, the binding is done by string literals ... duplicated in at least two places: the XXLookAndFeel and the ui-delegates.
Greetings
Jeanette

DOCUMENT_NOT_SENT error in Mail Triggerring

Hello All,
I got a requirement wherein i have to covert a program output to spool and from spool i should convert that into a PDF attachment and trigger a mail to Outlook...
I could do the above one [everything is going fine, right spoolid i chosen and the data is compressed and packed in right way]
But when i try to trigger that as mail using FM SO_DOCUMENT_SEND_API1..
I am getting error as DOCUMENT_NOT_SENT [My NEW_OBJECT_ID in FM SO_DOCUMENT_SEND_API1 is blank will it make FM SX_SEND_DISPATCHER to fail?? Hence results in no mail triggering] ...
To find out the problem i have even checked SCOT and SOST transaction, But no log was found....
Also i made a background schedule of my program and saw the results in SM37 [Here also i could not see any error and i could see my desired output]..
I have even enabled PUT_IN_OUTBOX as 'X' and COMMIT_WORK as 'X'.....
My coding is as follows:
CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
    EXPORTING
      DOCUMENT_DATA              = LA_DOC "W_DOC_DATA
      PUT_IN_OUTBOX              = 'X'
      COMMIT_WORK                = 'X'
    IMPORTING
      NEW_OBJECT_ID              = OBJID
    TABLES
      PACKING_LIST               = IT_PACKING_LIST
      OBJECT_HEADER              = HEADLIST
      CONTENTS_BIN               = IT_ATTACHMENT
      CONTENTS_TXT               = IT_MAILBODY[]
      RECEIVERS                  = T_RECEIVERS[]
    EXCEPTIONS
      TOO_MANY_RECEIVERS         = 1
      DOCUMENT_NOT_SENT          = 2
      DOCUMENT_TYPE_NOT_EXIST    = 3
      OPERATION_NO_AUTHORIZATION = 4
      PARAMETER_ERROR            = 5
      X_ERROR                    = 6
      ENQUEUE_ERROR              = 7
      OTHERS                     = 8.
Waiting for your replies.....

Hi Jayanthi,
I want to send email to internet address and not to SAP user. Like for example can I send the attachment to my yahoo id??
If I change to
i_reclist-receiver = give sap user id
i_reclist-express = 'X'.
i_reclist-rec_type = 'B'.
this will surely work but it comes to my SAP Office Inbox but I need to send it to any address on the internet. Is it possible?
Please do reply.
Thanks in advance,
Rashmi

E-mail subject (in action)

hello All.
I have an action in billing. That action is a e-mail and use a form (smartform) to generate an invoice (pdf).
When the system sends the e-mail, its sends only the pdf. I need change de subject of e-mail because now the subject of the e-mail is the name of the form (Z_INVOICE) and I want a diferent subject. Aditionally, i want to send some text in the e-mail body.
Does anybody know how to do this?.
Thanks very much for your cooperation.
Mauricio.

Thanks venkata Raja Sundaragiri.
I have the text that I need attach in the e-mail, but i have not been able to put it in the e-mail body and the e-mail subject. How can I do?
Is there a variable or something like that in the Smartforms to do this?
I have some kind of action or processing method that i have to customize or can i use the same action to do both things (send email in pdf and attach the body and the subject)??
Thanks again,
Mauricio

Send smartforms via email using action profiles

hi,
i am trying to send smartforms via email using action profiles and i would like to know if anyone has any document or know any steps to do the same. i have created the smartform and i created the action in an action profile. i selected the option "Smartforms Mail". and i have mentioned my smartform in it.
I have previously worked with action profiles to trigger workflows which sent a mail. That was relatively easier as i could mention that the mail be sent to my mailbox. But in the smartforms option, i dont know how to give the instruction that it be sent to my mailbox.. is there any place i can set it? The action is not person dependant and is done whenever saving a document.
Please guide.
Thanks,
Nisha

Hi Nisha,
As u worked on Action profiles, i recommend u use action profile with permitted Process type as Smart Forms Mail to send the mails which contains the data in Smartform u created.
Use below mail setting
Form Name              (u r ZSmartform)
Processing Class      CL_DOC_PROCESSING_CRM_ORDER
Processing Method    CRM_ACTIVITY_EXEC_SMART_FORM
Archive Mode            1 Mail only User
In Action definition details u can mentioned the Processing time, Partner dependent for action to who u want to send the mail, further in action condition using schedule and start condition u can set the criteria to mail trigger.
Hope it'll help u.
Regards,
Dipesh.

Exception while triggering an action in consumer portlet.

Hi,
This following exception is noticed while triggering an action from consumer portlet in WSRP. Same request is working fine is standalone producer side application.
<env:Body>
<env:Fault xmlns:v1="urn:oasis:names:tc:wsrp:v1:types">
<faultcode>v1:OperationFailed</faultcode>
<faultstring>Http Error: [404] : [null].</faultstring>
<detail>
<v1:OperationFailed/>
<fd:FaultDetail xmlns:fd="urn:bea:wsrp:ext:v1:types">
<fd:created>2009-12-22T22:23:26.904+05:30</fd:created>
<fd:trace>com.bea.wsrp.faults.OperationFailedException: Http Error: [404] : [null].
     at com.bea.wsrp.producer.handlers.markup.MarkupServiceHandler.doGetMarkup(MarkupServiceHandler.java:425)
     at com.bea.wsrp.producer.handlers.markup.MarkupServiceHandler.doPerformBlockingInteraction(MarkupServiceHandler.java:718)
     at com.bea.wsrp.producer.handlers.markup.MarkupServiceHandler.doService(MarkupServiceHandler.java:241)
     at com.bea.wsrp.producer.handlers.AbstractServiceHandler.service(AbstractServiceHandler.java:68)
     at com.bea.wsrp.producer.container.ProducerEndPoint.processNow(ProducerEndPoint.java:242)
     at com.bea.wsrp.producer.wsee.ProducerEntryPoint.handleResponse(ProducerEntryPoint.java:87)
     at weblogic.wsee.handler.HandlerIterator.handleResponse(HandlerIterator.java:287)
     at weblogic.wsee.handler.HandlerIterator.handleResponse(HandlerIterator.java:271)
     at weblogic.wsee.ws.dispatch.server.ServerDispatcher.callHandleResponse(ServerDispatcher.java:341)
     at weblogic.wsee.ws.dispatch.server.ServerDispatcher.dispatch(ServerDispatcher.java:189)
     at weblogic.wsee.ws.WsSkel.invoke(WsSkel.java:80)
     at weblogic.wsee.server.servlet.SoapProcessor.handlePost(SoapProcessor.java:66)
Above log is captured using the WSRP monitor. If any one came accross this issue? Please help me in giving pointers to close this issue.

hi,
Was able to debug the issue. the problem is with the target JSP.
Some of the include statements in the target JSP are pointing to a wrong URI. so the request is failing in WSRP.
It looks silly but usefull. I overlooked this issue beacuse i am unable to find issues on producer side because of this.
cheers,
Vamsi

Trouble with Yahoo Mail when using Tiger

Since yesterday I am not able to sign into Yahoo Mail when I have the
Keep me signed in check box checked,
but it will let me sign in, if the check box is NOT checked.
What it does is return to the login screen instead of going to Yahoo Mail.
This action is same if I use different web browsers.
So I conclude that it is a change at the Yahoo end.
I am wondering if anyone else has this same problem.
(I do plan to give feedback to the Yahoo web site)

Thanks for the reply.
Yes, I have cleared all cookies and reset Safari, several times.
I just discovered that having that box checked does NOT prevent me from
logging into e-mail, when using Firefox web browser, version 3.6.19
I was wrong to have made the statement about different browsers, in my previous posting.

Mail crashing using IMAP account

I am having an issue with my IMAP Mail application. I installed Leopard on Friday and have used my e-mail over the weekend with no issues but today I was sending an e-mail and it seemed to send but then all of a sudden a message popped up and said:
"+Some actions taken while the account “IMAP Account” was offline could not be completed online.+
+Mail has undone actions on some messages so that you can redo the actions while online. Mail has saved other messages in mailbox “On My Mac” in “On My Mac” so that you can complete the actions while online.+
+Additional information: The IMAP command “APPEND” (to Drafts) failed with server error: Invalid mailbox name..+"
It also saved a copy of the e-mail to my drafts and the sent folder which it doesn't normally do. When I closed the box more copies of the same e-mail saved to my drafts and then another box popped up with the same information above. I closed that one and then more copies of the e-mail were saved into my draft folder. This kept repeating until eventually there were 44 copies of this e-mail in my drafts and then my mail just crashed and closed. I have tried deleting the drafts and the copy in the sent folder but somehow it keeps coming back and taking over my my mail.
Has anyone else had this problem before?

Got Mail working correctly on my Powerbook now.
As previously stated, my iMac Mail 3.0 app was functioning as it should, but not the powerbook.
First I reinstalled 10.5 on my PB with an erase and install and then used the migration assistant for all my preferences, users and documents (luckily I had a bootable backup of my 10.4.10 install made by Superduper!).
And did following steps: I first installed the login patch through software update. After a reboot, I shut off my internet access. I repaired my keychain with keychain first aid (I did this twice until no errors were shown). I ensured that .Mac sync was deactivated for keychains and mail rules (I assume this messed up my previous installation tentative, because my setting from the iMac where mixed up with the PB keychains). Then I rebooted again (just for peace of mind). I then connected to the net and started Mail. After the short rebuild, I found all my setting to be intact and working.
(Anecdote: my previous install was marred with IMAP access problems; the more I tried to fix them, the more it went wrong, cumulating in Mail.app crashing on start after a few error messages. In the meantime my repeated tries to access my IMAP email account resulted in my webhosting company blocking my IP address. So while I was assuming my problems were related only to Leopard, it was infact my ISP that was disallowing access. Once this was resolved with my ISP (at midnight! I love the service they offer), I reinstalled 10.5 to get everything working correctly.)

Can we do deadline monitoring using actions for leads?

Hi Experts,
I have a requirement to trigger mails from the lead based on the lead end date.If the lead end date is 3 months or 2 months or 1 month from now,i have to send a mail to concerned person saying that,lead will get expired in 3 or 2 or 1 month.
Is there any standard workflow for this?
can we do it using actions?
Thanks,
Adi.

Hi adi,
This can be achived using date profile in action defination-condition follow below steps:
1) If you want to send the mail to concerned person on 10 days before lead end date then
2) Create date rule e.g. Lead end date= Start date+30days then u r new rule should be Start date + 20 days accordingly u have to make changes in code.
3) u can use this new date rule in a action condition (Currnet date=new rule date)
Hope it'll help u, let me know u want more help.
Regards,
Dipesh.

Send mail through dynamic action, but the subject line and content is blank

Hi all,
I'm facing one problem on sending mail throught dynamic action.
Whenever a new employee is hired, the system will trigger a mail to the administrator.
The mail can successfully reach the email address. But the title and the content of the mail are missing. I can receive an email with a PDF attchment. But when I open this PDF file, it's blank inside.
In t-code "SO10", I created a new mail text with name of Z_MAIL, for my mail, insteading of using the SAP standard one.
When I using the SAP standard mail text, it works and I can see the content. But even I copy and paste the exact the content of the standard one to my own new mail text, it will not work.
And I have to use my own customized mail text. So, is there any one knows about this issue? Any more setting I should do? Or is there some tricks?

Hi,
   I feel that something will be misiing in the coding.Even i faced the same problem earlier.for me it was text file as an attachment ,file was receiving but no data...the problem was i forget to add one option in objpack-head.
   R u using the FM - SO_NEW_DOCUMENT_ATT_SEND_API1??
If so pls C the below codes for text file as an attachment.
DATA: objpack LIKE sopcklsti1 OCCURS 2 WITH HEADER LINE.
DATA: objhead LIKE solisti1   OCCURS 1 WITH HEADER LINE.
DATA: objbin LIKE solisti1   OCCURS 10 WITH HEADER LINE.
DATA: objtxt LIKE solisti1   OCCURS 10 WITH HEADER LINE.
DATA: reclist LIKE somlreci1 OCCURS 5 WITH HEADER LINE.
DATA: doc_chng LIKE sodocchgi1.
DATA: tab_lines LIKE sy-tabix.
Creating the document to be sent
doc_chng-obj_name = 'MESSAGE'.
doc_chng-obj_descr = 'ZHRI_GARN_EPC_COMM'.
objtxt = 'Program ZHRI_GARN_EPC_COMM has been executed successfully'.
APPEND objtxt.
objtxt = 'Error records passed to BDC session XPHRGARN01'.
APPEND objtxt.
DESCRIBE TABLE objtxt LINES tab_lines.
READ TABLE objtxt INDEX tab_lines.
doc_chng-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( objtxt ).
Creating the entry for the compressed document
CLEAR objpack-transf_bin.
objpack-head_start = 1.
objpack-head_num   = 0.
objpack-body_start = 1.
objpack-body_num   = tab_lines.
objpack-doc_type   = 'RAW'.
APPEND objpack.
Entering names in the distribution list
LOOP AT se_tech.
    reclist-receiver = se_tech-low.
    reclist-rec_type = 'U'.
    APPEND reclist.
ENDLOOP.
Sending the document
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
      document_data              = doc_chng
      put_in_outbox              = 'X'
      commit_work                = 'X'
    TABLES
      packing_list               = objpack
      object_header              = objhead
      contents_bin               = objbin
      contents_txt               = objtxt
      receivers                  = reclist
    EXCEPTIONS
      too_many_receivers         = 1
      document_not_sent          = 2
      operation_no_authorization = 4
      OTHERS                     = 99.
Hope this will help u.
Regards,
Manoj.

Mail triggering using actions

Similar Messages

Maybe you are looking for