Mail will not send when i am away from home

When I am wirelessly connected and successfully receiving Mail email, I still cannot send messages from Mail, as it requires "authentication". I have "Ping-ed" it and everything seems fine there. It even seems here I have access open to the local smtp.comcast.net. (At home I have comcast, too.) I also tried setting the port from 25 to I think it was 587, as suggested in someone else's posting.
Please share your wisdom!
Thank you.

All internet service providers have restrictions on using an SMTP server that is outside of their network or that isn't provided by the ISP used for connecting to the internet.
Is this email account provided by your ISP - Comcast?
If so and you happen to be connected to the internet via Comcast when away from home, you shouldn't have any problems sending messages with your Comcast email account and SMTP server.
If not connected to the internet via Comcast when away from home, the required settings are determined by the ISP used for connecting to the internet.
The ISP used by a hotel/motel may not have such a restriction for registered guests who are usually given a password for provided internet access when checking in.
Most Airports with WiFi access require a payment for internet access and the same at a Starbucks for example but some non-chain coffee shops provide free WiFi internet access and the same for some restaurant chains but this doesn't mean the internet service provider doesn't impose restrictions on using an SMTP server that is outside of their network.
Long story short, you need to know the ISP's SMTP server restrictions or required settings when using an ISP for internet access other than your own.

Similar Messages

IPod Touch will not connect to wi-fi away from home

I realise this may not be a fresh topic but I've searched and cannot find an answer.
My Touch - more or less brand new - connects to my home wi-fi with no hassle. Syncs, the whole bit. Lovely.
But it won't work away from my home. It recognises wi-fi networks, let's me connect to them but won't actually let me access webpages or update my mail. The mail aspect is the biggest problem as I'm away from it most of the day and bought the Touch to solve the problem. It says it's updating but nothing is downloaded.
Accessing the internet, even with wi-fi apparently switched on, doesn't work either. I've even tried renewing leases on wi-fi networks but it still won't work. Please help.

Hello
Couple reasons for why iPod Touch will not connect to WiFi Networks outside the house
1. They are using Mac Address Filtering. Which require the WiFi address in your iPod Touch to be programmed into their WiFi Router. Not much you can do to fix that unless you know who owns the network and they are willing to add you
2. The networks are running in 802.11 n Speed only mode. Thus iPod Touch will not connect as the touch only supports 802.11 B/G connections. They could also be using the old 802.11 (A) connection on the network as well
3. As stated earlier they could have outdated Firmware/Software on the router. Thus making the router out of date and not able to connect modern day devices. So if you know the owner it may be advised they contact router manufacture or their tech to update the firmware/software and see if touch connects after
4. Outdated Touch Software. Ensure you have the latest free version of the iPod Touch Software. If you have yet to get one of the paid versions you may wish to research and or see if a friend has a newer software on their touch and is able to connect to the networks you can not.
5. WiFi Network security the hot spot is using. Sometimes old standard WEP security can prevent Touch from properly connecting and getting on the network. It is recommended if you know the owner or tech that runs it to try and use WEP 128 bit 13 character password or stronger more modern day wifi security.
If they are using 40/64 bit WEP. Try adding a $ and then the password that they provide you and see if you can connect.
If you get the time please visit your local Apple retail store so they can further look into the touch and test it on the store wifi network. If for some reason it does not work there and they determine possible HW service is needed they will speak about your in warranty options.

Mail will not send

Hi, I've had my iMac some time now but have only just set up the 'mail' option. I have definitely put in all of the correct details for all of my email accounts. I am able to receive email but it just will not send out any emails - from any of my 5 email accounts!
When I check the mail connection all is green (except for one of the outgoing servers for one particular email account). So why will it not send from the other outgoing server when it is green?! I use an iPhone and an iPad and my mail on those is fine (using exactly the same settings).
I have updated the software (as recommended by Apple for this particular problem) but it has made no difference. Every time I try to send it says 'Mail will not send with server...'
It's driving me crazy! Please help! Thanks.

This may not help, but a few months ago I was trying to send a message to members of my professional organization, but kept getting a similar message. I exchanged correspondence with Tech Help at my server to no avail. I thought the problem might have to do with the quantity of receoients, so I started deleting a few at a time from the list and resending. All of a sudden, it worked!
I finally narrowed it down to one address that had been preventing the message from going out. After I deleted and exactly retyped the address, I never had another problem. Never understood what had happened.
iMac 2 GHz PowerPC G5 Mac OS X (10.4.6) 2 Gig RAM

Updated my phone, now e-mail will not send because server does not allow relaying

Updated iphone 3GS to iOS 5, now my company e-mail will not send "because server does not allow relaying". I'm just an employee, not an IT type - have no idea what this means and I'm very frustrated. Also infuriated with Apple because THEIR update caused this to happen, yet I have to PAY for their support because I have an older iPhone. Someone please help.

razmee209, thanks for your reply. After signing up for the community, I saw that I wasn't the only one. However, I think I've solved it by looking over the comments in reply to others with this problem.
First, I think the iOS5 update may have made the phone default to IMAP setting. I noticed when I deleted my account and re-set it up that there is a large button at the top for either IMAP or POP. It is already defaulted to IMAP, but my account must be POP. So this is the first thing to check when you're setting up your account.
Second, I noted some other comments about needing to supply a username and password to the outgoing server even though it says optional. I included those, but got a message that it wasn't recognized (or something like that) and did I want to continue anyway. I told it to continue. After a few seconds, it verified my account, and now everything works.
Hope this helps others having this problem.

Mail will not send or receive. It intermittently stops working. Why?

Mail will not send or receive. It intermittently stops working. Why?

I had problems with sending emails from one server in particular, however, I would ask if you have gone to the page of your server and found specific instructions for configuring your mail. My iMAC would not send out emails, so I went to my (Italian) server's page and solved the problem.
It was not sufficient to let the MAC wizard connect you up with your server, and, indeed, MAIL invited me to consider installing the server's email manually. So doing, my problem was solved.
Your server's page should have a list of email programs (cf Outlook, Thunderbird, etc.) , with instructions as to how to configure them. Look for the item referring to Macintosh Mail, keep it in background in order to go back to it as you configure your mail.
My problem was that I could not convince Mail to accept the out connection, but when I eliminated my server entirely in Mail's Preferences, I added that server once again: Mail told me that it could not safely transfer my password and asked me if I wanted to set up the site manually. I clicked on manual, and found very precise specifications as to the number of the port to be used, then instructions on how to find the menu for the out mail, with a particular number I had to insert in the drop-down menu they specified.
It was not as complicated as it sounds here, but requires patience.

TS3276 Mail will not send from any of my accounts & connection doctor indicates that I am connected

Mail will not send from any of my accounts & connection doctor indicates that I am connected

When did this start?
What specifically happens when you try to send Mail?
Are you able to receive mail from all of the accounts? any of the accounts?
Are all the email accounts with the same provider?
In Console > All messages search on Mail and see if there are any error messages

AOL mail will not send

AOL mail will not send from iPad. It goes to outbox and stays forever. Have deleted the account and re-added the account. It test fine and verifies with no problem, but every consequent send results in server error. Accounts work find on iPod touch and webmail. The issue is with mail app only. Any advice? I just configured four of these for the kids. The two that use hotmail have no problems...it's just the AOL accounts. I even added my AOL account...and it too, fails to send from iPad.

I have an AOL account and I do not have the AOL client loaded on my PC. Our ISP is Time Warner Road Runner. iPad is connected via Wifi to Linksys E3000 cable modem router, which is connected to Motorola SB5100 cable modem. iPad will receive AOL mail OK, but will not send. iPad will receive & send OK for Road Runner mail.
Here is how I solved the problem. Apparently Road Runner does not allow to be on their network and use other mail server such as AOL to send. My guess is that is their attempt to stop spam or phishing.
I added the secondary SMTP server, which is Road Runner's SMTP and turned both primary & secondary servers on so that I can use it when I'm not at home. It now works like a charm. Road Runner SMTP doesn't work with SSL, so I had to leave that off for smtp-server.xxx.rr.com, where xxx is the location such as san for San Diego. No User Name or Password necessary.
My guess is that this is the case or other ISP's as well. Hope this helps someone.

Emails will not send when connected to wifi

Emails on my iPad and iPhone will not send when connected to wifi, any help would be appreciated

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

MacBook Pro 10.6.8 My @me account has been wiped of all mail, will not send or receive and iCal will not recognise user name or password even though i haven't changed it. All this after a scheduled software update. Any ideas??

MacBook Pro 10.6.8 My @me account has been wiped of all mail, will not send or receive and iCal will not recognise user name or password even though i haven't changed it. All this after a scheduled software update. Any ideas??

kwmlr439 wrote:
CSOUND Read the title please:
Re: Macbook Pro 10.6.8 RAM Upgarde to 8 GB
The amount of RAM is not dependant on the operating system. It is all about the model of you Mac.
10.6.8 is the version of OS X that is installed on your system. It has no real baring on the amount of RAM that CAN be installed.
Personally I have never had good luck with Corsair RAM. I have always had good luck with Crucial and Kingston.
Message was edited by: Shootist007
Message was edited by: Shootist007

Mail will not send mail, only receive.

I have spent the majority of today re-installing OS X and all necessary updates, music, data after the death of a hard drive. Luckily everything went perfectly, except for the same problem I had with Mail even before the 1st hard drive died. Mail will not send mail, only receive.
All efforts time out and give me this message: "The connection to the server mail.earthlink.net on port 25 timed out"
Mail used to send messages, but stopped suddenly in 2004 and has yet to start again. Any idea guys?! I can't figure it out, under Account settings I have necessary fields filled in: Outgoing Mail Server (SMTP) is set to "mail.earthlink.net", Server Port is set to 25, and Authentication drop menu is set to None.
Any help would be greatly appreciated.
--DANIEL

This is NOT a problem with Mail or OS X. This is an incorrect settings problem - garbage in = garbage out and this information is certainly available at Earthlink's website and Earthlink also provides technical support.
Earthlink has an authenticated SMTP server they changed to long ago.
SMTP Server: smtpauth.earthlink.net
Server Port: 587 but 25 should work if you are using Earthlink as your internet service provider for connecting to the internet.
Use SSL: Off or not selected.
Authentication: MD5 Challenge-Response
User Name: Your ENTIRE Earthlink email address.
Password: The account's password - the same password used to check the incoming mail server for new messages.

My mail will not send emails

My mail will not send emails. I can recieve them but it will not send. What do I do?

POP or IMAP? Make certain that you have your outgoing server, whether POP or IMAP, set up correctly.
Clinton

Mail will not send on 3g but will on wifi

Outgoing mail will not send while going out on the AT&T network(3G) but rather places a copy of the email in the outbox and sends it within seconds after it connects to any wifi network. AT&T doesn't have a clue about anything to do with the iPhone, I know, sad huh. The email proxy settings were synced with my iMac that uses the exact same settings with no problem. I have done a full restore and have the new software installed and have restarted the phone several times. Any help will be appreciated.

Who is your email provider?

Mail will not send but thunderbird will

I have two mail programs: mac mail and thunderbird. Mail will not send mail, but Thunderbird will. Any suggestions?
SJ

Yeah stop trying to make Mac Mail work and just use Thunderbird. You really don't need 2 Mail programs.

Mail will not send messages. Help please: it receives OK but parks my outbound stuff in either Drafts or Outbox

Mail will not send messages. Help please: it receives OK but parks my outbound stuff in either Drafts or Outbox

Thanks for your answer. Apprciate it very much. Just prior to receiving your email, I got back online. However, as I had tried what you suggested (and a lot more as I am 'reasonably' competent), and had been so doing since yesterday afternoon, I do believe that what you suggested was correct - that it was my third rate ISP that was at fault.
Nevertheless, many thanks once again.
MJ

Yahoo pop mail will not send using macmail

for the last week my yahoo pop mail will not send using macmail

Hello TCRed,
The following article provides useful information and troubleshooting steps that can help get Mail to send your messages.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Cheers,
Allen

Mail will not send when i am away from home

Similar Messages

Maybe you are looking for