Major DNS issue with my Partner Site PLEASE HELP...

As a a business catalyst partner my partner site is completely down and all my corporate emails have been erased.  I built a new partner site using a business catalyst template and when I uploaded the new site to my partner site there were major conflicts with the default site-wide template and the files that I am unable to erase via FTP on the partner portal so the new template never fully worked. 
So I moved on to Plan B - which was to open a new site as a "customer" under my own business catalyst account.  Uploaded the files and the site worked, now when I tried to take my partner account domain name and transfer it to my newly created customer account I ran into a second even larger issue.  It tells me the domain name already exists (as my partner domain) - please delete all files and try again (see screen shot for details.).
It will not allow me to erase the partner account under my partner portal as the "Delete Site" feature is not there for my partner portal (see screenshots for example).
Please help me straighten out this mess as my business site is completely down and all my corporate emails have been completely erased. 

I actually had the exact same problem. If you are a premium partner and rebranded unfotunately the domain name can't be moved because your customer sites are tied to that domain name.
So the only option is to create a new domain for your site. It sucks I know, but I can see why it has to be that way.
If you have not rebranded, then contacting support might be able to change that for you.

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