Making the form "Unsecured" for advanced editing tools in PDF?

Question

I have a Comment Card or Customer Satiscation Survey form that I created through Adobe LiveCycle Designer and I need help... I want to use the "Submit By Email" button BUT I don't want it sent back to me in data form... There is a buttons they click for 1-5 satisfaction and a comment area at the bottom of the form but I want the full form back, not the xml data...
So my plan was to use the Advanced Editing under the Tools tab on Adobe Acrobat Professional... Then use the Link Tool I believe it is to put a mask over top of the "Submit By Email" button and have it send me back the form filled out... I haven't tested this theory yet because the form is "Secured" while in PDF and I don't know how I can get my idea to work...
Can anyone help?

Answer 1

Hi,
I suspect that the form is "secured" when viewed in Acrobat becuase you have set an open-password for when the formed is opened in LC Designer. This applies security to the form (which also prevents a user from printing to PDF).
Even if the form does not have the security, you will not be able to use AcroForm tools on an LC Designer form. They are different animals!
There is a solution, which is in plenty of posts to the forum. If you use a standard "button" instead of a "submit by email" button, you can have JavaScript in the click event which would look something like this:
var vEmail = "[email protected]";
var vSubject = "Customer Comments";
var vBody = "Put some nice customer focused text in here and it will appear in the body of the email for the customer.";
event.target.submitForm({cURL:"mailto: "+ vEmail +"?subject=" + vSubject +"&body=" + vBody, cSubmitAs:"PDF",cCharset:"utf-8"});
The submit as PDF command will ensure you get the form and not just the XML.
When developing in LC, it is best to do all of the scripting in LC, rather than trying to adapt parts of it in Acrobat (imho)  ;-)
Good luck,
Niall