Malware/Trojans on a new MacBook Pro

My MBP is only 2 weeks old. The day after I got it I began to notice suspicious behavior when surfing the net (Yahoo Mail, Yahoo News, Facebook) when the screen I was on would be hijacked to an another site or ad of some kind. I screen-capped the examples and headed for the genius bar. They advised it was not the machine but probably pop ups from the sites I was visiting, in other words it was my keystroking habit and the sites I visited. Never knew Yahoo Mail and News were "problems"!
They loaded Sophos and said it won't find anything but would give me peace of mind. Well when I ran a full scan I've got a trojan and 2 malware (all java related). I assume this may be the root cause of my hijacking issue. I know the prevailing wisdom is that MACs don't get viruses and only get malware/trojans if the user/admin accepts them. I've not accepted anything or given permission for any downloads...ever. Which leads me to question if somehow these problems were transferred from my XP during the data transfer process? Is that possible? Does anyone have any suggestions about the best course of action? The malware can't be cleaned in Sophos...it must be manually removed. Which I've yet to figure out how to do. The primary reason I switched to a MAC was the security. And I love the machine but I'm disheartened to say the least. Any advice is appreciated.

You undoubtedly imported the malware from your PC running Windows. If the malware came from there, it can't do anything on a Mac unless the Mac is running Windows, and is therefore completely harmless. Antivirus software may detect Windows-based malware on your computer, but that doesn't mean any of it can run in the Mac OS.
The day after I got it I began to notice suspicious behavior when surfing the net (Yahoo Mail, Yahoo News, Facebook) when the screen I was on would be hijacked to an another site or ad of some kind.
This happens all the time and has nothing to do with malware, unless sneaky and devious website design is classified as malware.
...in other words it was my keystroking habit and the sites I visited.
I don't know what "keystroking habit" means, but the sites you're visiting are responsible for the popups and diversions that annoy you.

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    1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
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    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
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    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is presumably effective against known attacks, but maybe not against unknown attacks. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
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    Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
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    Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
    Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
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  • New MacBook Pro 13 i5 Wireless Issues.

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    +*64 bytes from 192.168.1.3: icmp_seq=2206 ttl=255 time=0.723 ms*+
    +*Request timeout for icmp_seq 2207*+
    +*64 bytes from 192.168.1.3: icmp_seq=2208 ttl=255 time=54.892 ms*+
    +*Request timeout for icmp_seq 2209*+
    +*Request timeout for icmp_seq 2210*+
    +*64 bytes from 192.168.1.3: icmp_seq=2211 ttl=255 time=1.313 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2212 ttl=255 time=0.936 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2213 ttl=255 time=1.839 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2214 ttl=255 time=0.879 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2215 ttl=255 time=63.446 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2216 ttl=255 time=24.384 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2217 ttl=255 time=105.923 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2218 ttl=255 time=41.322 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2219 ttl=255 time=1.853 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2220 ttl=255 time=0.811 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2221 ttl=255 time=0.721 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2222 ttl=255 time=0.791 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2223 ttl=255 time=3.816 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2224 ttl=255 time=1.052 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2225 ttl=255 time=0.688 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2226 ttl=255 time=89.272 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2227 ttl=255 time=49.459 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2228 ttl=255 time=15.891 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2229 ttl=255 time=0.745 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2230 ttl=255 time=0.724 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2231 ttl=255 time=0.680 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2232 ttl=255 time=1.950 ms*+
    +*64 bytes from 192.168.1.3: icmp_seq=2233 ttl=255 time=0.600 ms*+
    +*Request timeout for icmp_seq 2234*+
    +*64 bytes from 192.168.1.3: icmp_seq=2235 ttl=255 time=0.725 ms*+

  • Strange wifi problem on a brand-new MacBook Pro

    Hey there, I'm new here. Desperation has got the better of me, and I hope I can get some advice.
    So, last sunday I bought a brand new 13" MacBookPro with 2.8g i7 processor and 10.7.2 OS (I can't update to 10.7.4 because System Update tells me the download has been tampered with or corrupted after I waited 2 hours for it to finish, but I'm trying a direct download from the website). Here's the exact product: http://www.amazon.com/Apple-MacBook-MD314LL-13-3-Inch-VERSION/dp/B005CWIZ4O/ref= sr_1_5?ie=UTF8&qid=1340301247&sr=8-5&keywords=macbook+pro+13
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    One of the symptoms is browsing can get really slow and inconsistent, almost as if the wifi gets turned off in the middle of browsing. For example: if I look something up on Google and then open 5 new tabs, probably only 2 or 3 of those tabs will eventually load while the other two will not get past the long 'http:.......google.....etc etc' address and will eventually show one of those 'error loading page because there's no Internet connection' notice. This happens a lot. Sometimes I have to refresh/retry loading a page a couple of times before it finally loads, then usually everything will get back to normal and I will be able to open multiple tabs with no problem, but in a couple of minutes I would try to open another site and the problem will start again.
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    Hey guys.. Thanks for the replies. Unfortunately, I bought the MacBook in Indonesia where there are no such thing as an AppleCare. The only option is to leave the Apple product to one of the 'Authorized Apple care centre' and have whoever do whatever to it without guarantee of success. As for returning it and getting a brand new one, I also don't know if there is such a deal here, but that's actually a good idea, will try to go to the store tomorrow. Although, I'm worried that the problem might be with OSX Lion or something and getting a new one won't help.
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  • What kind of longevity can I expect from the SSD in a new MacBook Pro with Retina Display?

    Hi all,
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    I found a few discussion threads on here somewhere where some users indicated that their original MacBook Airs, or other SSD-equipped MacBooks, were still performing quite well and responsively after a few years of use. Can anyone substantiate this for me? How long have you been using your SSD(s) in your Mac(s), and do you think the newer models will be able to last several years? I would greatly appreciate any insight.

    ARealMac(PPC)User wrote:
    ...I found a few discussion threads on here somewhere where some users indicated that their original MacBook Airs, or other SSD-equipped MacBooks, were still performing quite well and responsively after a few years of use. Can anyone substantiate this for me? How long have you been using your SSD(s) in your Mac(s), and do you think the newer models will be able to last several years? I would greatly appreciate any insight.
    While I think your concern is legitimate (it was mine too), I think to some extent, how long they last will be up to you. The individual cells in the flash media in an SSD have limited life spans, and SSD controllers have a variety of techniques to spread that wear around evenly (wear leveling). That wear is exacerbated by the controller having to erase a whole block of data when even just one page needs to be changed, and if not all the data in the block is still valid, more data than necessary gets moved (write amplification). To provide some extra room for all this reshuffling of data, SSD manufacturers build in extra space that's inaccessible to the user (over-provisioning), but it typically runs about 7%. (This is a good discussion of the inner workings of all this)
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    You also mention that you "will most likely use it to record several tracks and store my growing library of songs and videos." Why not instead use an external SSD connected via USB 3.0 for storage? They're relatively cheap, very fast, and keep the space on your internal working drive free. A BootCamp partition would also take up space, so you might consider using Windows in a Virtual Machine instead. VMware Fusion or Parallels would be installed on the internal SSD but the virtual machine files could  go on the external.
    In any case, your data is more important than your SSD, so back up, back up, back up.

  • Can't install HP Color LaserJet 2600n to my new macbook pro with Yosemite ? Message error : "Can't download the software because of a network problem."

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