Managing remote clients via internet.

The question have maybe been asked before.
I have been speaking to Apple Support Sweden and UK and they give me different answers so now i would like to ask all the users of Apple Remote Desktop if what i would like to achieve with buying this software actually would works.
I have Clients all over the world, all mac users, and they are never at one place longer than 24h. They have no higher computer skills then getting online to check mail and all the rest they need to be able to use to manage their work life.
Would i be able to use ARD for accessing my client computers without having to ask them to contact the computer admin at the hotel or where ever they might be at that time and place to sort their port´s out.
To be able to store the users details for future use and just ask the client to if needed a "whatsmyip.com" and that would be all i would need to access them much like Skype finds its way trough any possible firewall without VPN tunnels and things. Just that Skype would not really be as professional and functional as ARD
Thank you all in advance.
Best regards

ARD would be awkward to use with clients that are always roaming. You'd constantly be dealing with IP address and router/port issues, something especially problematical with hotels where firewalls often block the necessary ports (and hotel admins generally will not alter their firewalls to accommodate such use). I would instead suggest a service such as LogMeIn. These services generally work much better with clients on the move.
Regards.

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