Mass recall by specific batch information

hi all,
in e-service we hv the requirement for mass recall.
the scenario is if a customer receives a defective batch n then we neeed to recall alllthose customers who have received the specific batch
which functionality helps to achieve this scenario?
thanks
madhuri

IMHO you shouldn't be restarting services on a daily basis. The only reason I can think off you will be doing that is to hide away real issues, such as memory leaks or stability issues. We run OBIEE in Linux and we have no need to restart services at all. In some cases the services have been running for several months without failing. We do use the autorestart option which means that the process will restart automatically should it crash, which sometimes happens. Unfortunately this option is not available on Windows, perhaps it is testament on the robustness and the Production readiness of that OS?
I would think your issue is either due to the account you are using to run the scheduled batch job or a timing issue where you need to give the service a few seconds between stop/start to clear all file handles. But still it's very bad practice to do what you do, especially if you are running in cluster mode which should give you HA.

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I'm just spitballing here, but here is one option for this to work.
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Mass recall by specific batch information

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