MBAM 2.5 HelpDesk cannot loggin

hello
I installed MBAM 2.5 on production with
2 Servers (1 IIS , 1
SQL).
groups are correct in the wizard, I
run the SPN, I am using HTTPS
certificate for the name of the web portal with an alias
(not the server name)
the PC already report and its key is
stored in the DB, I access SelfService
but I can not enter HelpDesk after
asking me authentication credentials.

Yes.
the user keyrecov are member of Advanced HelpDesk.
the user keyweb are member of HelpDesk.
the users cannot logging to HelpDesk after Windows authentication prompt
im sure because I have images of Setup and Configuration of MBAM installation.
-other user can loging to SelfService portal but not to HelpDesk portal.
-the client PC can save key recov on MBAM server and are encrypted Partitions
i make a query on SQL DataBase and I see key recov of client computers

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Need MBAM 2.5 Helpdesk and selfservice sites to open for authenticated users with no password prompt

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tconners

This generally means that your SPN is not set up correctly. Let's say the web server you installed the SSP on is lance.contoso.com and your app pool creds are corp\lance. You should set an SPN similar to setspn -s http/lance.contoso.com
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Hi Hasan,
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Hello
Those clients running in Windows 7 OS. And the error is different:
"Cannot loggin as server is temporarily unavailable"
Thanks

I run an iMac Intel Core2 due with mac OS 10.7.3. One software package is HMRC Basic Tools and I am unable to install the latest updates. I open them up enter my password and press enter and they close down. Apple and HMRC are unable to help..ates

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Thanks, this worked for me, too.
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Where Can the Preference Settings to place in the .INI File Found

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Here's how to find various registry keys:
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Mac Pro/Illustrator/In-Design - not responding???

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I inherited my Mac Pro from a past colleague at my office. I have tons of design work I need to do but I'm finding major problems with the Mac.
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This happens every time I try and save any file type. I think something in the computer is corrupt and I'm not sure what to do for a resolution.
My helpdesk cannot determine the problem. What should take only a few minutes to perform is taking 30-45 due to how slow the computer is. The same problem occurs with pdf files too.
I've ran the software update and also repaired disk permissions but still no luck. We wiped the computer of the old users info and created a new account under my name - I'm not sure if this would have caused the problem.
Please help on this - it's getting extremely frustrating because everyone I've talked to says this should not be occurring with this computer but no one knows how to fix it.
Buy a new set of drives. One for system, one for scratch, one for media files, one for backup. That is a good start. Then add enough drives for backups so you have backups of system; of data; two sets or more; and emergency boot drive.
Make sure you have more than enough memory. Graphics? 8GB is a good start. If you work with 2GB files, double that.
Don't rely on Apple Disk Utility First Aid, Alsoft Disk Warrior at the least - and you need to repair the drive and files, not just running Repair Permissions. Maybe a good How-To on maintenance and troubleshooting manual.
Start from scratch. If you are using Leopard, buy 10.5.6 DVD and use that to start with.
If you use SuperDuper to backup and clone your drives; and Disk Warrior to repair the drive and file system you will be a long way - but at this point, keep the old system and files where they are as "backup" and copy everything to new drive to work from.
And if you work with large files, then working off stripped RAID for scratch and saves helps. Do not use the same drive for the system AND scratch editing AND for files and media libraries. Separate those out.
Some tips that focus on Photoshop but also at configuring a system.
http://macperformanceguide.com/OptimizingPhotoshop-Intro.html
http://www.adobe.com/go/kb401089
http://www.macgurus.com/guides/storageaccelguide.php
http://www.macgurus.com/guides/photoshopguide.php

Please help me ! (10g rac) when I ipdown public nic the node2's os down

I have a 10g rac ( two nodes)，when I ipdown node2's nic, the server os down, and I cannot loggin at console。who can answer the question?
thanks!

I have a 10g rac ( two nodes)，when I ipdown node2's nic, the server os down, and I cannot loggin at console。who can answer the question?
thanks!

Certificate expired

Hello,
I have a problem on a linux ZLM server.
My certificate seems to be expired. Through the web interface I cannot loggin to the zlm server.
The error I receive in my browser :
Error: The LDAP server ("ldap://zlm01.roj.just.fgov.be:10636") appears to be down. Make sure ndsd is running on the server.
everything is running.
In the logs I see something of certificate expired .
To test I changed the date of my server an after this I could login without any problems.
Any Ideas ??
Thanks
Erik Vandenputte.

On Tue, 14 Sep 2010 09:06:03 +0000, vdpuerik wrote:
> Is there no commandline way to do this on the linuxserver itself ?
If you are not familiar with the edirectory administration it is better
to use console one. There is a command that might fix it but that also
changes a few things in the edirectory configuration and then it must be
configured back that further ZLM updates will not have problems with it.
Therefor use consoleone, it's not that complicated.
I guide you through:
1. start consoleone, if no login window appears, click on the tree symbol
user name: admin
password: <the password of the ZLM Administrator>
tree: the full dns name of the zlm server or the ip address of it
context: system
-> then login, if that doesn't work you can also try to just enter "\
\<zlm server ip address>" in start / run. Then the novell client would
open a login box and you can use the same data as above
2. on the left side expand the TREE entry
3. select the system below and notice that you see on the right side
certificates called:
SSL CertificateIP
SSL CertificateDNS
IP AG <xx.xx.xx.xx>
DNS AG <full dns name>
Those certificate were created during the ZLM server installation and
were valid for two years. You do not need to touch them, you can create
another one beside. That step is described in the cool solution article I
posted before. Create anew certificate which is valid for 5 years assign
it to the zlm server and restart the zlm services and everything should
be back.
Rainer

This repeat-repeat-repeat fault is isolating a 90 ...

I do not say this lightly. We are desperate to fix this problem.
An engineer is booked but many have faled already so a well-founded diagnosis would be welcome.
(Non-engineers can skip to the bottom of the page to see the latest in atrocious customer service.)
This is a repeat fault - about 4 times over 3 years.
On one occasion the 'fix' only lasted 4 days.
On another the engineer left without fixing anything.
The next guy persuaded it to work for a few months.
And here we are again.
Sometimes the line works but it is very unreliable.
Using the line a lot seems to clear it up temporarily.
User diagnotics (except line test) always point to the BT line.
Often the outgoing audio starts off at zero.
Next thirty seconds the outgoing voice is very buzzy.
Eventually the outgoing voice becomes audible.
Sometimes the outgoing audio stays at zero.
Tone dialling is dodgy.
Sometimes a 'redial' fails but dialling very slowly succeeds.
Sometimes the dial tone continues when trying to dial.
Sometimes even 1 handset connected directly does not work properly.
Things get much worse if a microfilter is used.
Connecting/disconnecting the router seems to make no difference.
We have tried at least 3 working handsets and 6 working microfilters.
All items work fine on a similar BT line elsewhere.
Some were even new items bought from the BT shop.
The automated line test seems to pass 99% of the time.
Yet sometimes even BT helpdesk cannot hear our outgoing voice.
This line supports a carelink phone.
My father in-law is 90 and has health issues.
It is unbelievable that this problem has not been traced and fixed.
BT Customer service 'help' line ???
In 40 plus minutes the "help" desk pushed me beyond furious.
The first Indian faults helper took all the details.
Then she told me to get my local engineer to investigate and that he should contact BT engineers.
She then passed me to billing for no obvious reason.
The lady in billing spoke better English.
She took a few details and then passed me back to faults.
The next guy seemed technically clueless.
I told him that 6 different designs of microfilter did not fix it.
This included a T-shaped one and two with captive leads.
All 6 worked elsewhere on a BT line with broadband.
He insisted that the fix was to change the microfilter drop cable.
(What, all 6 have a broken 'drop cable' ? Really ???)
He then REFUSED to send an engineer because auto-test found no faults.
So, no diagnostic skills and unwilling to satisfy a direct request !
(Who hired him and how did he get in at all ?)
It then took repeated requests and a non-abusive but long and exceedingly
stressful verbal fight just to get someone sent out to fix this.
What happened next seems to prove that outsourcing BT call centres is a real disaster.
It also underlines that helpdesks don't have to be unspeakably stressful for the customer.
The UK engineering appointments lady called me and was very helpful.
She suggested that the line should be flagged because of his age and health.
She seemed to be the one who was able to cheerfully provide me with some actual help.
Solved!
Go to Solution.

This was reported on Sunday.
(= repeat-repeat-repeat-repeat-repeat fault in recent memory).
I was told it would be fixed on Monday.
(The engineers had received the task early Monday)
I was told it would be fixed on Tuesday afternoon or at worst Weds morning.
Then I was told definitely today.
No sign of any repair activity AT ALL.
This is a 'vulnerable' case.
He has been left isolated AGAIN for more than three days.
(5 days if you count the the original error that cut him off)
What on earth is going on ?
The prority care person hung up after 3 rings (I counted).
I picked the phone up and got "dead air" at the other end.
Apparently that counts as a communication attempt.
I have emailed two different mods but they are clearly both
too busy with faults in general to reply yet.
Is anyone actually going to DO something to fix thiis ?

Authentication crash?

Hi
My iMac crash over night on my desk, every day. In fact, I see a black screen in the morning, and the mouse cursor, I can move it, but the login window does not appear. I cannot loggin via ssh, despite the fact that the ssh keys are changed and confirmed; the prompt for login doesn't appear and obviously for the password. The sharing via afp is working, and share screen also but I can see nothing. All I can do is to hard restart it . In logs it appears suddenly the following message:
Feb 10 03:26:13 choam com.apple.launchd[151]: catchmach_exception_raise_stateidentity(): thread: 0xf13f task: 0xf283 type: 0xa code: 0x2c044 codeCnt: 0x2 flavor: 0x2c
054 old_state: 0x2c05c old_stateCnt: 0x2c new_state: 0x2b02c new_stateCnt: 0x2b028
Feb 10 03:26:13 choam com.apple.launchd[151] (com.apple.ReportCrash.SafetyNet[17302]): Exited abnormally: Trace/BPT trap
Feb 10 03:26:13 choam com.apple.launchd[151] (com.apple.ReportCrash.SafetyNet): Throttling respawn: Will start in 10 seconds
Feb 10 03:26:23 choam com.apple.launchd[151]: catchmach_exception_raise_stateidentity(): thread: 0xf2a3 task: 0xf143 type: 0xa code: 0x2c044 codeCnt: 0x2 flavor: 0x2c
054 old_state: 0x2c05c old_stateCnt: 0x2c new_state: 0x2b02c new_stateCnt: 0x2b028
Feb 10 03:26:23 choam com.apple.launchd[151] (com.apple.ReportCrash.SafetyNet[17307]): Exited abnormally: Trace/BPT trap
Feb 10 03:26:23 choam com.apple.launchd[151] (com.apple.ReportCrash.SafetyNet): Throttling respawn: Will start in 10 seconds
Feb 10 03:26:33 choam com.apple.launchd[151]: catchmach_exception_raise_stateidentity(): thread: 0xf173 task: 0xf2a7 type: 0xa code: 0x2c044 codeCnt: 0x2 flavor: 0x2c
0
The message is repeating every 10 seconds, where thread and task are changed.
Any idea?
Thanks
Paul

OK, so I've found a work around to this problem. Start the system preferences from the terminal as a root user...
sudo "/Applications/System Preferences.app/Contents/MacOS/System Preferences"
Enter your password and then go to the security applet, you will find that you don't need to authenticate as you have already done so.
Please note, this does not fix the problem, it only alows you to set the options within the security applet. If you want to make changes at a later date you will have to enter the same command again from the terminal.

How do I find out my ISP Network Login ID, is it a...

Hello,
Can anyone guide me to how I can find my ISP network log-in Id and password.
I am being loaned a company laptop and router which they will configure for me.
I have been asked for the above information.

BT usually tell you to use the name on the account ie: [email protected]
You don't need a password but some routers insist on one, in which case BT is usually used.
Here's the answer from the BT help section.
BT Broadband helpdesks cannot provide support for equipment you have purchased from other suppliers.
If you are having problems with equipment purchased from another supplier, please consult the manual or user guide supplied with the equipment or contact the vendor for advice.
Hints on configuring a non-BT router
You need to ensure that your router is configured to work on ADSL lines in the UK. Within your router's settings you will need to input a telephone number or VPI/VCI standard. In both cases you should check that this is set to 0,38. Most ADSL routers supplied for sale in the UK will be pre-set to this.
You also require your BT Broadband username. This is made up of [email protected] where 'your' equals your first name and 'name' equals your surname, e.g. [email protected] BT Broadband does not require that you enter a password to connect, but some routers won't connect to the Internet without a password. If this is the case, enter the word BT.

Helpdesk Report Group Users - Cannot create a connection to data source 'DataSource1'

Getting the following error for a User accessing the report who is a member of the reporting group. If I add them as a sysadmin in SQL they can get access. What permissions need changing for this user group?
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Dave,
For a complete understanding of the permission and groups, I would rather suggest you to do the installation of the MBAM components in a single server infrastructure in a test environment.
Create the following domain security groups and use it during the configuration of the MBAM roles:-
1) MBAM Advanced Helpdesk Users
2) MBAM Helpdesk Users
3) MBAM Report Users
4) MBAM Read and Write Access
5) MBAM Read Only Access.
Create an application pool account and create a login in SQL for it. Use it only during:-
1) Configuration of "Compliance and Audit Database connection"
2) Configuration for All Web Applications.
If your application pool account is not a domain administrator, the run the following powershell command to set the service principal name :-
Setspn
-s http//<FQDN of MBAM Web Server> domain\<Application pool account>
Make sure the application pool account must be trusted for delegation.
That's all you need to do. Then after the installation you can check the properties of each group in SQL to verify the rights and permission assigned during the installation.
Regards, "Gaurav Ranjan" =========== NOTE: Mark as Answer and Vote as Helpful if it helps =======

Upgrading to MBAM 2.5: Could not load file or assembly 'System.Web.WebPages.Razor, Version=2.0.0.0.....the system cannot find the file specified.

Upgrading from MBAM 1.0 to 2.5 on the Administration and Monitoring server (database server already upgraded). To upgrade the administration server, I uninstalled MBAM 1.0 -> Deleted the MBAM website from IIS manually -> Reboot -> Installed MBAM
2.5. After upgrade if I go to selfservice portal via
https://myserver.mycompany.com/selfservice, I get this error:
Server Error in '/SelfService' Application.
Could not load file or assembly 'System.Web.WebPages.Razor,
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dependencies. The system cannot find the file specified.
Description:
An unhandled exception occurred during the execution of the current web
request. Please review the stack trace for more information about the error and
where it originated in the code.
Exception Details:
System.IO.FileNotFoundException: Could not load file or assembly
'System.Web.WebPages.Razor, Version=2.0.0.0, Culture=neutral,
PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot
find the file specified.
Source Error:
An unhandled exception was generated during the execution of the
current web request. Information regarding the origin and location of the
exception can be identified using the exception stack trace below.
Stack Trace:
[FileNotFoundException: Could not load file or assembly 'System.Web.WebPages.Razor, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.]
System.Web.Mvc.PreApplicationStartCode.Start() +0
[InvalidOperationException: The pre-application start initialization method Start on type System.Web.Mvc.PreApplicationStartCode threw an exception with the following error message: Could not load file or assembly 'System.Web.WebPages.Razor, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified..]
System.Web.Compilation.BuildManager.InvokePreStartInitMethodsCore(ICollection`1 methods, Func`1 setHostingEnvironmentCultures) +12980619
System.Web.Compilation.BuildManager.InvokePreStartInitMethods(ICollection`1 methods) +12980328
System.Web.Compilation.BuildManager.CallPreStartInitMethods(String preStartInitListPath, Boolean& isRefAssemblyLoaded) +280
System.Web.Compilation.BuildManager.ExecutePreAppStart() +172
System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters, PolicyLevel policyLevel, Exception appDomainCreationException) +1151
[HttpException (0x80004005): The pre-application start initialization method Start on type System.Web.Mvc.PreApplicationStartCode threw an exception with the following error message: Could not load file or assembly 'System.Web.WebPages.Razor, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified..]
System.Web.HttpRuntime.FirstRequestInit(HttpContext context) +12979668
System.Web.HttpRuntime.EnsureFirstRequestInit(HttpContext context) +159
System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) +12819261
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Sorry for late response. I fixed the issue by installing the correct version of ASP .NET 4 from
here.
If .NET Framework 4.5 is already installed, also run aspnet_regiis -i from C:\windows\microsoft.net\Framework\v4.0.30319

MBAM 2.5 HelpDesk cannot loggin

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