Mea culpa.. really messed something up this time...

Good day all. I was working through the document as to how to create your own iWeb template. Alas, at some point, I double clicked on an unmodified version of the Freestyle Welcome template. Of course, iWeb launched, and choked. Now I am no longer able to launch my original practice Blog, nor get past the iWeb complaint, nor even find my original practice Blog. Egads!
Any and all help ( I have already hit my head on the wall the requisite three times ) is welcome and appreciated.
Al

I saved the practice 'site', however now I can no longer do anything - I get two messages,
1) Welcome to iWeb '08... with the Update button highlighted. If clicked, I get the following:
2)"The document "Freestyle Welcome.webtemplate" cannot be saved " with OK.
I no longer have an Open file nor a New Page menu item available, thus even if I had backed up the practice sheets, I would not be able to move to a prior version.
So... how to reset the app or find my practice 'site' or some other assistance is still needed.
Thanks

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Did I REALLY mess up bad this time?

I was trying to put something else on my almost full iPod. The first message I got said it did not have enough room but would put (sync) as much as it could. I thought, ok cool, let me try to squeeze a little more in there and when I get the new iPod I can just put what I want on it because everything will still be in iTunes already. (I am keeping my 60G Video for my grandkids for their songs and cartoons and putting all of my music, videos & movies on the new one.) When I tried to do it the second time, it gave me a message of it will create a new playlist that everything will be synced to now and created a new playlist that only had about 22G of audio. I freaked! So I deleted from iTunes all the cartoons, etc for the kids so I would have enough room for everything else. I then deleted the playlist it had created when it did it's other thing. When I tried to sync again, it told me that it could not do anything because the playlist was missing and now there is NOTHING on my iPod!! Everything is still on the computer and iTunes but ye old iPod is empty. PLEASE someone tell me how to rectify this. I was up until 2:30 AM with this thing and am really not happy right now. Thanks so much in advance. Tammy

So you are synching with an empty playlist? That will empty your iPod.
Refilling the the playlist with music of your choice should fix it or you could chose to manage your music manually - Right click on your iPod and choose iPod options.
You could also use a smart playlist which has an option to limit its size to a certain number of MB - it's one of the Limit To options. There is iTunes help on smart play lists.

Still a mess after all this time

This image says it all:

Say you are tired of login in over and over?
Just a tadge.
Today, Jive's bug du jour seems to be to randomly truncate threads (i.e., I can't see past certain posts). It only does it with some threads, and only some of the time. Earlier today, I couldn't see the avatars. I almost passed out from the deprivation; my forum experience was less "rich" than I've become accustomed to!
(This is beyond pathetic. I hear Adobe is, like, a major software company, but to have this excrementious forum persisting in its excrementiality after months and months (and after many, many, many complaints) is.....um..... beyond pathetic!)
I blame...... Bush!
(Sorry..... that just popped out. I really blame Obama. )
(OK, I lied..... it's really Bill Clinton's fault! )

Adobe really screwed the pooch this time...c'mon, when ya gonna fix this?!

That is all...

I've started to see the error "only a single instance of this app can run" crop up in the last week or so, I suspect it's part of the download manager but I'll look into it. However, I suspect you have installed Flash but there's something that's blocking it in IE. Since you're running IE9, can you first check out your ActiveX Filtering settings? If that looks fine, please ensure that the Shockwave Flash Object is enabled:
1. Open the Manage add-ons dialog
2. Find the Shockwave Flash Object entry and verify that it is enabled.
If you don't see the Flash Object entry, then you did run into a install problem. Let me know and we'll try a few other things.
Thanks,
Chris

DId I really mess something up with my preferences folder?

A few days ago I was having trouble with my computer and read somewhere to try and move the preferences folder (user/library/preferences) to my desktop. Well, I did this, but then before doing anything else quickly UNDID (using the undo function) this move, as I wasn't sure this was the best thing to do.
My question is, did I possibly mess up my computer moving the preference folder to the desktop like I did? AND, even if the undo function didn't actually "undo" anything? Please let me know. Thanks!

You can move that folder to the Desktop for troubleshooting. Moving it back should put everything back to normal.
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Macsimum News Associate Editor  Creator of 'Mac611 - Mobile Mac Support'

I have been really messed up and defrauded by your employee. I have the email proof through this site, besides witness's.

I have a record of my email and post regarding my problems with Internet Explorer 11, with my Windows 7, not working and connecting to other sites not nearly working as well as Int. Explorer 10. I was just told by support since I didn't have a case number,
I had no proof. My email account in Microsoft is the same as with Verizon. So, I have proof on this site. Now, after I posted my complaint reg. Int. 11 not working nearly as well with my Windows 7. An employee from Microsoft took control of my computer for
the 2nd time without notice. I was SO VERY clear about wanting to go back from Int.Ex. 11 to Int.Ex.10. An employee actually restored by computer without me asking from 10 back to 11, after I had some issues with hackers. As stated in my emails to you, Int.
Exp. 11 never seemed to be very compatible in working with the add-ons and communicating to other sites. The guy who took over my laptop without permission, I thought was helping, ignored everything I asked for. I worked through the night and for about 10
hours with him. I had to make 16 backup/restore disks, per him doing all the actions through Homegroup. I didn't even know u could take over my computer controls without permission. He made changes after changes, while I mostly kept my hands off the keys throughout
the night and the day yest. I was just putting in disk after disk when it would pop out and he had the notice keep popping up, when he wanted me to change disks. I have not slept or ate for two days, cuz I kept working through hardcore stress. I didn't even
follow what changes he was making cuz it was going to fast with things popping up everywhere. I would just have to ender Adminstrator ID and enter a few items. I did not make an alteration, cuz I did not want to mess it up. He completely ignored my email/post
about consistently wanting to go from Int. Exp. 11 back to 10. I was so ill and tired, that I could barely keep up. After working with him, by just inserting disks mostly, I sent an email at the end to Microsoft saying that I don't think his repairs would
work. This due to many issues, but mainly still not getting the add-ons for my different drivers. I had Google Chrome, Bing and the Int. Exp. 11 I wanted reversed, cuz he still could not get all the add-ons to work, with red checks over them and saying disabled,
as long with other issues. I just kept having to put in my Adminstrator passwords and he used my guest access as well, which I never use. I was so frustrated. NOT NEARLY AS UPSET AS A FEW-FIVE HOURS AGO, when I found it was worse than ever and the main
thing I complained about and asked for, Int. 11 going back to 10, did not happen at all. There was just Int. Exp. 11 and he even took off my Google Chrome. I had no idea that my computer could also look different with different users. Icons being larger and
in different places. It upset me horribly because I am ill cuz the stress I have been under and have not even ate since this began. I have proof via emails and also spent 10 hours following his lead. I had no idea, when I turned my laptop back on, it was NOT
ONLY NOT WORKING CORRECTLY, BUT HE KEPT Int. Exp. 11 and never made the change. There were so many pages up, I could not see what he was doing. It took me 16 disks to just copy all the stuff in the drive. I also used tried to use the small cards, when the
disks went way too fast. Now, my laptop is worse than even, with things saved all over my files, where I have no idea of what is what. He typed in the names to these backup files and I was too sick to keep up at all. I was so exhausted and sick at the end,
I was just glad he was done. Like I said, I sent an email while he was still working on the issues, to you saying that it does not look good at all and would probably not work. He closed the approx. 20 windows that were open quickly, when the last disk backed
up all the changes. I was feeling so horrible, I had to just shut the laptop off and pray. Then, after resting for hours, I turn it on to find NO Int. Exp. 10 and still Int. Exp. 10. Many of the add-ons issues and a bunch of other things were worse than
even. I called in for help, he was pretty rude, cuz I was/am exhausted, sick & upset. My laptop is arranged differently and also does not function correctly. I could have just uninstalled 11 and installed 10, like I asked about in my email. My files even
said Int. Exp. 11 going to Int. Exp. 10. He ignored me and also left my computer way worse in other ways, with software uninstalled and items rearranged. The guy who I spoke to a little while ago said I had no proof I even worked with him. Not only do
I have records of what was sent, I had people swing by and they saw what was going on. I was complaining to them how exhausted/sick I felt for being up so long w/o food, while feeling helpless. The guy I just spoke with gave me case #1278021415. My email sent
you guys while he still controlled my computer is through Microsoft. So, I am certainly not some crazy guy. I actually have been able to fix issues by hackers, etc., worse than this before. Now, my computer is way jacked, I need to work in a bit, and am so
sick over this. Plus, I will probably have to hire someone to reverse all this horrible damage done. I cant believe even the computer looked different under my Admin. name & guest name. So many issues that I did not have and he did not even listen to what
I wanted to change. I could have swithed 11 to 10, but I wanted to know the effect it would have on Windows 7 and docs, if any? I believe he worked on it so long, cuz he felt bad for going into my laptop the day before, without any notice, and restoring my
computer back from Int. Exp. 10 back to 11. He was trying to help, but I did not even ask for any at that time. Now, my computer is jacked, I don't really trust all the backups disk/files, cuz so many. I could tell he knew what was saved where though. He did
it all. I just was assisting, watching and trying to keep up with copying the info and putting in disks. Now, I am stuck with a messed up laptop and your tech wanted money from me, after your guy messed up my laptop bad, crazy things changed in 2 different
settings/names and I have been not able to eat or sleep now for two days cuz of this. Then, your guy questioned if I was telling the truth. I have lots of property and am successful. I just didn't feel I should pay a company for unauthorizingly changing and
breaking my stuff, while making me stressed and ill. I have 2-3 techs that handle issues, if I don't feel like dealing with them, but I actually know what to do on computers pretty well when not sick and rushed. I am no tech, but certainly no idiot. Its not
hard to see things were not going well with red warnings all over the place and saying add-ons were disabled with big red marks over them. I am sure your tech knew, that is why he closed it so fast. Why did he not even try to change what I asked in my email??
He completely ignored me and now I am ill and have a laptop way worse. Suppose to do some work in a bit, but I am so exhausted, hungry and back issues from all this typing leaning over (had X-rays a few weeks ago). I don't know what to do at this point off
exhaustion and also being questioned if I was making it up or something. I have witnesses and the email. My headed on email that I sent through Microsoft is I want to go from Int. Exp. 11 to Int. Expl. 10, cuz the add-ons don't work as well and I get booted
way more easily, or cant even reach other sites. I know it can be restored again, but it had issues before that I spend time and money fixing. I feel take advantage off and now blackmailed cuz your employee insisted that I pay for him just looking at the mess,
your other employee created. Just makes me more sick. I could trust Int. Exp. 11 to work and now I feel no trust and much deception by your company. I will probably be sick for days and I know my back is out again and I am cramping cuz no food and ALL stress.
I had an employee over watching me deal with all this happening, not friends, etc.. I saw he was using Homegroup and took down a few things. I knew it wasn't going well, but was in no shape to argue. Are you guys doing to do anything about this, or put
the blame on me for trusting your employees. I just asked a couple questions and complained. I never said anything about hacking into my computer and messing my life up. This just is not right at all. A laptop is a pretty cheap fix for me, but I did just pay
a guy over $200 to get things working well again cuz of hackers utilizing all the negative aspects about going onto some sites. I cant believe this happened. I cant believe this came from a large company, which I thought I could trust. Again, I have the email
I sent while he was stick backing up the changes. It took hours, literally for all those darn disks. What will you guys do about this, cuz I am too sick to do anything for a bit. I was in the hospital just a couple weeks ago, cuz of stress and issues of this
sort. Its so wrong!! I want to give my info on here, but I am sure you will have it. The guy even said I didn't need to put my email address, I believe, or was it name, but I put it on my email sent anyway. I never lie!! I look forward to your
response, C. York Also, the email address I use is for Verizon and I would prefer if u just sent it there or both places. I don't even want to look at this thing for a while, but my anxiety over this will probably force me to. I wish I could put
in a phone number. Maybe I can somewhere, cuz I would like to know what you are thinking about all this. I know I got wronged, but I wish I knew who exactly. Like in my 2 email, while he was working, I saw "Hagan", I believe in response to a first
post. I responded and asked question after reading it. I noticed when I went to post in public a bit ago, that I had never done that before. Just sent email direct, especially the 2nd, in which I have confirmation from your company. Again, last guy gave me
case #1278021415. I thought I could trust your employee, so I did not get a bunch of info from him. I hope u know who was working on it, since he was when I emailed you. If you don't get my info somehow, please email me here, so we can communicate. I might
post this a few places or keep it to post. I am so upset and shocked. Thank you! C. York

What I wound up doing was installing the newest of the newest versions of firefox (it's at 5.0 or something now, I think). That just made all the plugins, add-ons, and extensions I wanted to get rid of obsolete and it auto-removed them on its own.
I do really appreciate you taking the time out to try and offer some solutions though. Thank you very much for your effort!

Bought lots of music last night. Tried to sync my 5th generation nano.It's been saying something like, "step two, attempting to sync a***'s ipod for about 8 hours. It won't let me stop it. I can't disconnect at this time. Please help.

Bought lots of music last night. Tried to sync my 5th generation nano.It's been saying something like, "step two, attempting to sync a***'s ipod for about 8 hours. It won't let me stop it. I can't disconnect at this time. Please help.I thought about using control. alt delete and stopping it. It says I will lose any unsaved data. The music appears to be in my library, so I should be safe, right? However even if that works and I can disconnect my ipod, why isn't it syncing? I have a 2nd one to sync as well. I am frustrated. Thank you!

Thanks you for replying planb77! My husband got home and told me to just disconnect the ipod. It had been at least 12 hours by then, The music was in my library but not on my ipod, He had me shut down, unplug my computer, take a rest from it and restart. I reset my ipod following instructions on the itunes site. I tried syncing again and was successful syncing both ipods. I really think it was great of you to take the time to help someone else.

I cannot BUY any iPhoto products. Every time I try to submit something, I get an error message - A coonection could not be established at this time - I have been trying to buy a photo book for 2 days now with no success. I am using iPhoto 09

I cannot Buy any products from my iPhoto 09. Every time I try to submit something, I get an error message - A connection could not be established at this time. There is nothing wrong at all with our internet connection, and I have been through all the suggestions on the Apple help page, and spent 2 hours on the phone this morning getting passed round various call centres. They claimed they had not heard of this problem before. I successfully purchased a calendar in Dec with no problems at all - so I just don't understand!

Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
then boot into safe mode and try again
LN

Please help! I am trying to change my Apple Id that used to be my mother to Mine- Every time i have it changed and i go and try and do an update it continues to ask for her old password. I really need help with this!

Please help! I am trying to change my Apple Id that used to be my mother to Mine- Every time i have it changed and i go and try and do an update it continues to ask for her old password. I really need help with this!

Phil0124 wrote:
Apps downloaded with an Apple ID are forever tied to that Apple ID and will always require it to update.
The only way around this is to delete the apps that require the other Apple ID and download them again with yours.
Or simply log out of iTunes & App stores then log in with updated AppleID.

I bought the song say something and it tried to download and it's in my library and I can play it but it has that little cloud thing beside it and when I tap it, it says that the done can't be downloaded at this time. How can I get it to download?

I bought the song say something and it tried to download and it's in my library and I can play it but it has that little cloud thing beside it and when I tap it, it says that the done can't be downloaded at this time. How can I get it to download? It's been like this for a couple weeks.

You can download it on your computer at no extra charge and then sync it to your ipod

HT5035 When I try to purchase something on iTunes using store credit, it says that the store credit is temporarily unavailable and iTunes can't use store credit for my purchase at this time. What do I do?

I'm trying to make a purchase using the $10 store credit that I have, but a notification box comes up saying, "Store credit temporarily unavailable. We cannot use store credit for this purchase at this time. Do you want to pay for this item with your other pay method on file?" Why is it saying this? How can I purchase this item with my store credit?

I was finally able to download itunes on my laptop, this is really a pain in the butt, not I want to purchase a song and it's asking for a credit card and I have $18.71 credit on my account. Why can't I just purchase a song using the credit that has already been put on my account.???????

When i try to buy something it always says "could not be downloaded at this time"?

I need help when i try to buy something on itunes it says," could not be downloaded at this time"

That's not necessarily correct. At least in my case slides and videos for Stanford CS193P are downloading from deimos3.apple.com.
Annoyingly if I try to download "12. Persistence (November 3, 2011) - SD" from iTunes U on my iPad I get the error message:
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     "12. Persistence (November 3, 2011) - SD" could not be downloaded at this time.
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But if I then try from iTunes on my MacBook Pro sitting right beside it on the same network it actually starts downloading. Generally I've found downloads to be more reliable from my MacBook than on my iPad, but they're still amazingly slow (10 kilobytes per second seems the norm, regardless of whose network I'm on at the time).

I have th iPhone 4s and recently upgraded to ios 7. This has really messed with my ability to listen to and delete voicemail messages.

I have th iPhone 4s and recently upgraded to ios 7. This has really messed with my ability to listen to and delete voicemail messages.

bmichaelcycle wrote:
I have th iPhone 4s and recently upgraded to ios 7. This has really messed with my ability to listen to and delete voicemail messages.
Can you explain in detail what ability?

Seriously, Stop the DUPLICATE Madness! Is there a fix for my duplicate songs on my iPad? Like really, I don't have time to drag and delete my songs. Does Apple really have a simple solution to this bug?

Seriously, Stop the DUPLICATE Madness! Is there a fix for my duplicate songs on my iPad? Like really, I don't have time to drag and delete my songs. Does Apple really have a simple solution for this bug? It's been 5-months, I currently do not have quick access to a sync, I thought iMatch for Christmas would solve the problem but it appears that doesn't solve anything either....help please! If I listen to my kid's lula-bye song in duplicate for another night I'm going to seriously loose it on Little Boy Peep. Like really Apple do I need to call IN and pay for this problem?

The possible problem appears to me that songs that were previously loaded onto the iPad device from Mac were duplicated when I started to sync with iCloud. An album will contain one song from the iPad that was originally loaded on sync with Mac and another that will appear either with a little iCloud icon next to the song greyed out or a DUPLICATE song.
I had hoped iMatch would solve the issue magically, but that does not appear to be the case.

Any way of going back to io7 from io8, nothing works anymore. £500 plus worth of music apps not functioning anymore, is it really worth investing any more time or money into this product? what a joke it is.

Is there any way of going back to io7 from io8?
Nothing works anymore. £500 plus worth of music apps and hardware not functioning, Apps that I have paid for disappearing from the store after a reset. is it really worth investing any more time or money into this product? what a joke it is becoming. This is worse than windows vista.
Can anyone from Apple help me with this? thought not. You don't allow reverting back to earlier io versions for some strange reason. Have you forgot that we are the customer?

Sorry, Apple does not support downgrading.
As to apps disappearing, it's not uncommon for apps to be removed from the app store. I have a couple of games that I play that are no longer available.
Did you install 8 'over the air'? If so, research into doing a restore. Use a computer to back up your device and then reinstall iOS8 via a computer, and then restore your data from the backup. Sometimes a clean install clears away glitches caused by over the air installs.
If you just wish to express your frustration to apple, on the lower right corner of this page is a 'contact us' link. Send them feedback and let them know.

Mea culpa.. really messed something up this time...

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