Menu becomes inactive.

When i try to add or import anything, no window opens and all selections in the menus become inactive (grey)

Hello simoskets,
Thank you for providing the details of the issue you are experiencing with iTunes becoming inactive. 
I recommend reviewing the following article to see if any third-party plug-ins could be causing the problem:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
I also recommend verifying that your software is up to date.  You can check for updates by going to Apple () menu > Software Update…
You can find more information here:
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/HT1338
If the issue persists, I recommend reinstalling iTunes:
Download iTunes
https://www.apple.com/itunes/download/
Thank you for using Apple Support Communities.
Best,
Sheila M.

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