Microsoft 2013 Office programs (Excel, Word, Powerpoint, etc.) not printing and stop working
Hi,
I just recently installed MS Office 2013 Pro and I cannot seem to make the printing option work. I have tried doing it on Word, Excel and Powerpoint but to no avail. Whenever I choose/click the Print option the program just stops working with a message "Microsoft
Excel/Word/Powerpoint has stopped working". I installed the most recent driver for the HP Laserjet 2200 and still not working.
Any suggestion would be greatly appreciated. Thanks!!!
Hi,
If we try to print a PDF file, will it work properly? Please also try to change the default printer to test the problem if you have another printer.
We can also try to run a repair of your Office installation and then try to print again to check the result. See:
http://office.microsoft.com/en-in/outlook-help/repair-office-programs-HA010357402.aspx
Additionally, try to uninstall and reinstall the printer driver to check if it helps.
Please let me know the result.
Best Regards,
Steve Fan
TechNet Community Support
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