Microsoft backup has begun to fail, slowing dramatically while reading firefox\profile\i75smlo9.default

I've had this HP laptop about a year. Three weeks ago the Microsoft backup began failing. Error message related to shadow files. The backup seemed to run fine until it hit firefox\profile\i75smlo9.default at 15% into the backup, dragged horribly to about 25% and then gave up.

I've had this HP laptop about a year. Three weeks ago the Microsoft backup began failing. Error message related to shadow files. The backup seemed to run fine until it hit firefox\profile\i75smlo9.default at 15% into the backup, dragged horribly to about 25% and then gave up.

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    Thanks for the help.

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Updating iphone 4 to iOS 5 - while doing the Backup I receive an error message no 402636788 - backup has failed. Can anybody tell me what this means or how I can fix this?

    Updating iphone 4 to iOS 5 - while doing the Backup I receive an error message no 402636788 - backup has failed. Can anybody tell me what this means or how I can fix this?
    I am working on a Win 7 Machine and I have disabled all Firewall and Antivirus Tasks as this caused problems on an other update.

    Well - I synced before - that was successful - but I am a bit scared to ignore this error and just to continue? You think I should ignore that?

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