Microsoft Visual C++ run time error

Hi,
I'm running a sequence in TestStand 4.0 which calls various dlls written in C++ using Visual Studio 6. I have an intermittent problem with Teststand hanging on the step which calls a function in this dll. This does not happen every time, and I'm sure its not an issue with the dll as this dll has been working fine with teststand 3.0 for years. When TestStand starts up I get the following error:
Title: "Microsoft Visual C++ Runtime Library"
Body: "Runtime Error!
Program: C:\Program Files\National In..
This application has requested the Runtime to terminate ti in an unusual way. Please concact the applications support team for mor information."
I think this is being thrown by version selector. I guess this is related to the crashes I've been having with the C++ dlls?
What is the cause of this and how can I fix it? The OS is Windows XP Service pack 3 (though this still occured when I uninstalled service pack 3, and after I re-installed TestStand 4). Also we have 2 machines set up the same and it occurs on both of them.
Interestingly I don't get the error or the crashes on my own machine (Same OS but service pack 2).
Any help will be welcome.
Regards

Hi iLoveThisJob,
I feel the best step to take first would be to try a repair on your TestStand install. You can access this from the Start Menu -> Control Panel -> Add and Remove Programs -> National Instruments software. In the dialogue box that opens, you will see Teststand listed and you should be able to repair. If this does not work, I would suggest removing teststand and then re-installing it. this may solve the issue.
Are you definitely using TestStand 4.0? There is a bug for TestStand 4.2 which sounds exactly like your bug. The workaround is simply to wait a bit longer after selecting which version to activate. To quote the bug's workaround, "Be patient and don't close the version selector while it's in the middle of making active."
Please let me know how you get on.
Many thanks,
Andrew McLennan
Applications Engineer
National Instruments

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