Missing Admin Console Tasks items BPC Administration

Hi All,
We use BPC version 5 for Microsoft.
I have a user who has a problem with missing Admin Console Tasks items. Previously, she was able to access the items. Then she was assigned a new computer. After installing BPC (administration and Excel), now the items are missing. She could access BPC using Excel (normal tasks).
Does anyone has observed and solved this problem before? I checked the Internet Explorer settings (security and Java JRE) and seem fine. Except the Java JRE is  bit old (1.6.0_03)
Thanks.

Hi Zikif Hamdy,
It could be due to few possible reasons....so please check the following on her new computer.
You can do the following using your login credentials - First (to find the issue).
1) Go to client software center and click BPC Client Diagnostic
    Check BPC administration Client features. You will know whether you have all necessary softwares available on her new computer or not for installing BPC administration. If any errors it will generate error log.
At the same time you will know whether you are able to access all BPC admin console tasks.
2) Since she is using it for the first time on her new computer. You need to select correct AppSet & Application on current view. So that based on her security profile all necessary BPC admin Console tasks will be enabled.
Hope this helps!!!

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